Improved onboarding process and created hiring assessment reports, offering job fit recommendations, reducing onboarding training from 2.5 to 1.5 months. Served as the primary mentor, guiding over 45 team members to focus on goals and providing personalized advice, leading them through successful onboarding training. Independently designed and maintained six advanced product courses, communicated with about 10 product managers, ensuring the completeness and accuracy of internal documents; achieved a course satisfaction rating of 5/5. Responsible for five product lines, including CRM, promotions, and domains; collaborated with PM and PO teams, documented product feedback, and conducted pre-launch testing to meet customer requirements.

• Assisted in brand promotion and exhibition activities. (e.g. 2018 Meet Taipei with 17,000 visitors, 2019 Future Commerce with 25,042 visitors.) • Demonstrated expertise and unparalleled product knowledge in a short time which led to a 30% increase in business opportunities.

• Interviewed and published a series of articles about career exploration and increased website Tree Campus’s traffic.

• Analyzed problems while developing and managing the Alibaba platform. • Won the 1st place of the Industry-Academia Cooperation Project on B2B E-commerce sales. • Planned the concept development, strategic planning and project execution with a strong understanding of the market and the platform. • Optimized the keywords ranking to improve product exposure and customer acquisition effectiveness.