• Spearheaded the development of a solution integrating Large Language Models (LLMs) and image-to-text technology to generate product descriptions for a national retailer, resulting in a 99% reduction in labor time • Addressed the challenge of incomplete or inadequate descriptions for 110K products, leading to a 73% improvement rate for products with unqualified descriptions or only images. • Designed an architecture on the Microsoft Azure platform to deploy the solution, which was shortlisted for the national INFORMS Analytics Conference Poster Competition

• Organized investor meetings, conferences, and roadshows to communicate company vision, strategy, and performance to investors; reached the highest stock price growth (+57%) and P/B ratio among financial peers and ranked in the top 20 Taiwan listed companies by market cap • Enhanced relationships with global institutional investors and sell-side analysts; increased institutional shareholders by 34% and won Best IR Company in Taiwan by Institutional Investor • Analyzed and presented industry dynamics, competitor behavior, and shareholder issues to executive managers; streamlined the process and expanded the research coverage to 7 peers. • Boosted brand image by coordinating multidisciplinary teams to complete independent performance evaluations; named Best Bank in Taiwan by Forbes, Global Finance, and The Asset and Most Valuable Banking Brand in Taiwan by The Banker • Led cross-functional teams to participate in ESG ratings, engaged with shareholders on ESG topics, and initiated the development of ESG governance and policies; received Best AAA ESG rating from MSCI and ranked 1st among Asia's diversified banks by Sustainalytics

• Assessed and presented the creditworthiness OF Corporate loan applicants to the loan review committee and head of Corporate Banking; maintained a 0% default rate on 46 evaluated cases • Tracked economic indicators, formed outlook on the global economy, and presented quarterly reports to the head of Corporate Banking; achieved a report acceptance rate of 100%

• Rotated across 7 divisions as a management trainee, i.e. Digital Banking, Corporate Banking, and Consumer Banking; ranked top 3% among 30 associates in the year-end review • Introduced account planning process to improve the management of Taiwan's largest 20 companies; achieved 60% customer penetration and 20% growth in cross-selling

• Tracked and analyzed monthly performance data of 200 mutual funds using the Thomson Reuters Lipper database and provided insights for marketing planning; optimized analysis process with Excel and reduced processing time by 25% • Researched consumers' retirement plans and investment habits to produce direct marketing emails; boosted annual email open rate by 12%