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王頃嫣
Application analyst @ Netcracker Technology
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王頃嫣

Application analyst @ Netcracker Technology
With 6 years of experience in IT operations and telecom systems, I specialize in data operations, issue resolution, and release management. I’m committed to ensuring the smooth running of key business operations, from resolving abnormal issues to improving the efficiency of billing cycles. My background in Cultural Creativity and Digital Media Design gives me a unique perspective on problem-solving and data analysis. I’m passionate about continuously learning and enhancing my technical skills, including certifications in ITIL4 and working knowledge of CI/CD pipelines, Oracle SQL, and JavaScript. I aim to contribute to innovative projects and further grow my expertise in the tech and data analytics fields.
Netcracker Technology
Lunghwa University of Science and Technology
桃園市, 台灣
Taiwan

Featured Resume

Last updated on May 13th 2025
Uploaded on Apr 11th 2025

Professional Background

  • Current Status
    Unemployed
  • Profession
    Database
    Software Engineer
    Technical Support
  • Fields
    Information Services
    Software
    Electronics / Telecommunications
  • Work Experience
    6-10 years (6-10 years relevant)
  • Management
    None
  • Skills
    JavaScript
    Oracle Database
    Oracle SQL Developer
    Git
    Docker
    k8s
    Unix Shell Scripting
    CI CD
  • Languages
    English
    Professional
    Chinese
    Native or Bilingual
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Data Engineer, Data Analyst, Backend engineer,
  • Desired Work Locations
    New Taipei City, Taiwan
    Taoyuan City, Taiwan
    Taipei City, Taiwan
    Taiwan
  • Freelance
    Non-freelancer

Work Experience

Application Analyst

Dec 2018 - Feb 2025
6 yrs 3 mos
Taipei City, Taiwan
1. Issue Management & Troubleshooting: Identifying, escalating, and resolving technical issues related to telecom operations, ensuring minimal downtime and high-quality service delivery. 2. Data Monitoring & Validation: Monitoring key telecom reports (RB reports, CDR events) to ensure data integrity and identify issues in service performance. 3. Release Change Management with CI/CD: Manage releases, ensuring that new features and updates are seamlessly integrated into systems. And optimize CI/CD pipelines, improving the speed and reliability of software deployment processes. Maintain release deployment with Git. 4. Billing & Operations Support: Handling technical aspects related to telecom billing systems, performing troubleshooting, and ensuring data is accurate for billing cycles. Validate the bill data correction.

Education

Bachelor’s Degree
Culture creative design and media design
2013 - 2017
Description
Skills: Adobe Photoshop · 資料分析 · PL/SQL · Oracle SQL Developer · SQL · Git · Github · Unix · Bash · Ksh · Shell · Perl · CI/CD · Kubernetes · JavaScript · Cloud platform · ITIL4

Licenses & Certifications

ITIL4 foundation certificate in IT Service Management

PeopleCert
Credential ID: GR671100862CW
Issued Dec 2019
No Expiration Date