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Yulun Chiang
LINE OpenChat Assistant Product Manager & Business Operation
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Yulun Chiang

LINE OpenChat Assistant Product Manager & Business Operation
Business Operation | Data-Driven | Problem-Solving Expert At LINE, I am a seasoned product manager and business operation with over 3 years of experience, currently serving as the business owner at LINE OpenChat Taiwan. My focus is on cross-departmental communication, teamwork, and data analysis, dedicated to driving product development through innovative solutions and enhancing user experience.
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LINE Taiwan Limited
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德明財經科技大學
台北市, 台灣

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
    Bật trạng thái tìm việc
  • Nghề nghiệp
    Phụ tá
    Product Manager
  • Lĩnh vực
    Mạng máy tính
    Phần mềm
  • Kinh nghiệm làm việc
    2-4 năm (2-4 năm liên quan)
  • Kinh nghiệm quản lý
  • Kỹ năng
    Product Management
    Data Analysis
    Communication
    Word
    Canva
    Excel
    PowerPoint
  • Ngôn ngữ
    English
    Trung cấp
    Korean
    Sơ cấp
  • Trình độ học vấn cao nhất

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    產品營運 平台營運 產品企劃 PM
  • Địa điểm làm việc mong muốn
  • Freelance

Kinh nghiệm làm việc

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Business Owner (Operation, Marketing, Product)

03/2022 - Hiện tại
- Primarily responsible for the operations and marketing content of all OpenChat TW-related products, assisting the OpenChat Business Lead with annual operation plans and monthly performance management. - Delivered a DAU (YoY +23%) and advertising revenue (YoY +533%) performance in 2023 through cross-unit and cross-country collaboration despite limited resources and manpower. - Made OpenChat TW the region with the highest User Penetration Rate among global LINE OpenChat services, contributing over 45% of the revenue. - Embodies the LINE Style: Always Data-Driven, with 1% issue finding and 99% problem-solving.
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Product Marketer

12/2021 - 10/2022
11 mos
Taipei City, Taiwan
- Negotiate contracts and quotes with multiple project partners - Landing page idea production and social media content writing - Growth in social media user engagement Cross-industry cooperation, cross-departmental cooperation
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Editor

01/2020 - 11/2021
1 yr 11 mos
Taipei City, Taiwan
- From idea to digital marketing, plan more than 200 UGC submission activities every year - Improve UGC for products, with an annual growth rate of 2% (total 5.5 million post create in 2021) - Achieve million-dollar performance for the company in 2021 - Develop operating SOP for new function launch - Received the 2021 Q4 LINE Style Award

Editor

10/2018 - 04/2019
7 mos
Taipei City, Taiwan
- Monitored hot trend issues, produced trendy articles which fit the target audience - Data analysis - Social Media management - Create UGC - The layout of the picture of the article (Most popular article traffic is 350,000)

Marketing Assistant

07/2016 - 04/2018
1 yr 10 mos
Taipei City, Taiwan

Học vấn

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Bằng Cử nhân Quản trị Kinh doanh (BBA)
行銷管理
2016 - 2019
3.8/4 GPA