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Yulun Chiang
LINE OpenChat Assistant Product Manager & Business Operation
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Yulun Chiang

LINE OpenChat Assistant Product Manager & Business Operation
Business Operation | Data-Driven | Problem-Solving Expert At LINE, I am a seasoned product manager and business operation with over 3 years of experience, currently serving as the business owner at LINE OpenChat Taiwan. My focus is on cross-departmental communication, teamwork, and data analysis, dedicated to driving product development through innovative solutions and enhancing user experience.
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LINE Taiwan Limited
Logo of the organization.
德明財經科技大學
台北市, 台灣

專業背景

  • 目前狀態
    就職中
    目前會考慮了解新的機會
  • 專業
    助理
    產品經理
  • 產業
    電腦網路
    軟體
  • 工作年資
    2 到 4 年 (2 到 4 年相關工作經驗)
  • 管理經歷
  • 技能
    Product Management
    Data Analysis
    Communication
    Word
    Canva
    Excel
    PowerPoint
  • 語言能力
    English
    中階
    Korean
    初階
  • 最高學歷

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    產品營運 平台營運 產品企劃 PM
  • 期望的工作地點
  • 接案服務

工作經驗

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Business Owner (Operation, Marketing, Product)

2022年3月 - 現在
- Primarily responsible for the operations and marketing content of all OpenChat TW-related products, assisting the OpenChat Business Lead with annual operation plans and monthly performance management. - Delivered a DAU (YoY +23%) and advertising revenue (YoY +533%) performance in 2023 through cross-unit and cross-country collaboration despite limited resources and manpower. - Made OpenChat TW the region with the highest User Penetration Rate among global LINE OpenChat services, contributing over 45% of the revenue. - Embodies the LINE Style: Always Data-Driven, with 1% issue finding and 99% problem-solving.
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Product Marketer

2021年12月 - 2022年10月
11 個月
台北市, 台灣
- Negotiate contracts and quotes with multiple project partners - Landing page idea production and social media content writing - Growth in social media user engagement Cross-industry cooperation, cross-departmental cooperation
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Editor

2020年1月 - 2021年11月
1 年 11 個月
台北市, 台灣
- From idea to digital marketing, plan more than 200 UGC submission activities every year - Improve UGC for products, with an annual growth rate of 2% (total 5.5 million post create in 2021) - Achieve million-dollar performance for the company in 2021 - Develop operating SOP for new function launch - Received the 2021 Q4 LINE Style Award

Editor

2018年10月 - 2019年4月
7 個月
台北市, 台灣
- Monitored hot trend issues, produced trendy articles which fit the target audience - Data analysis - Social Media management - Create UGC - The layout of the picture of the article (Most popular article traffic is 350,000)

Marketing Assistant

2016年7月 - 2018年4月
1 年 10 個月
台北市, 台灣

學歷

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工商管理學士(BBA)
行銷管理
2016 - 2019
3.8/4 GPA

職場能力評價