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YUN-CHIAO LIN

Manager
Personality needs to be lively and cheerful, responsible, willing to serve, cautious and careful, and have keen observation skills. Good at customer relationship maintenance, customer service, familiarity with customer psychology and skills in handling customer complaints. Ability to cooperate with teamwork and have a high degree of service awareness.
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白馬會 white horse club
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東海大學 Tunghai University
Philippines
Filipina

Latar Belakang Profesional

  • Status sekarang
    Sudah bekerja
  • Profesi
    Spesialis CRM
    Customer Service Manager
    Resepsionis
  • Bidang
    Gambling Casinos
  • Pengalaman Kerja
    10-15 tahun (relevan 4-6 tahun)
  • Management
  • Skil
    Word
    Excel
    PowerPoint
  • Bahasa
    Chinese
    Bahasa ibu atau Bilingual
    English
    Pemula
    Japanese
    Pemula
  • Pendidikan tertinggi
    Sarjana

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tidak tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    主任以上職位
  • Lokasi pekerjaan yang diinginkan
    Pasay, Metro Manila, Philippines
  • Bekerja lepas

Pengalaman Kerja

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Supervisor

06/2024 - Sekarang
Metro Manila, Philippines
Personality needs to be careful at work but also cheerful, responsible, willing to serve, rigorous in work, and have keen observation skills. Good at maintaining customer relationships, customer service, familiar with customer psychological processing and customer complaints. Ability to cooperate with teamwork, be highly attentive, and have keen observation skills. service consciousness.

VIP Service Department Manager

05/2022 - 03/2024
1 yr 11 mos
Philippines
Personality needs to be careful at work but also cheerful, responsible, willing to serve, rigorous in work, and have keen observation skills. Good at maintaining customer relationships, customer service, familiar with customer psychological processing and customer complaints. Ability to cooperate with teamwork, be highly attentive, and have keen observation skills. service consciousness. 1. Maintain customer relationships-only deal with customers who have reached a fixed level 2. Increase the paste-like consistency with the customer - reaching the point where the customer will specify the requirement to receive the service 3. Pick up and drop off customers 24 hours a day on multiple occasions and provide considerate butler service. Up to 17 people 4. Good at appeasing customers' emotions and handling troublesome matters appropriately. 5. Itinerary planning PPT production

Markting Service Supervisor

09/2017 - 11/2021
4 yrs 3 mos
Philippines
Personality needs to be careful at work but also cheerful, responsible, willing to serve, rigorous in work, and have keen observation skills. Good at maintaining customer relationships, customer service, familiar with customer psychological processing and customer complaints. Ability to cooperate with teamwork, be highly attentive, and have keen observation skills. service consciousness.

客服人員

12/2020 - 06/2021
7 mos

Edukasi

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Sarjana (S1)
Department of Hospitality and Hospitality Management
2008 - 2012