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Zack Chen
AI Product Owner & Project Manager
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Zack Chen

AI Product Owner & Project Manager
A hybrid Product, Project, and Business Development professional with 5 years of experience in AI/ML and computer vision solutions. Expert in bridging the gap between customer needs, technical roadmaps, and business goals. Proven track record in driving 0-to-1 innovation, achieving Product-Market Fit, and securing first-in-market North American clients.
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動見科技 OmniEyes
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NCCU國立政治大學
台北市, 台灣
Taiwan

Professional Background

  • Current Status
    Unemployed
  • Profession
    Project Manager
    Project / Product Management
    Technical Manager
  • Fields
    Software
    SaaS / Cloud Services
    Artificial Intelligence / Machine Learning
  • Work Experience
    6-10 years (4-6 years relevant)
  • Management
  • Skills
    Scrum
    Hardware-Software Integration
    DataOps
    MLOps
    Software Development Life Cycle
    Jira
    Confluence
    Notion
    Python
    NotebookLM
    ChatGPT
    Gemini
    Microsoft Office
  • Languages
    Chinese
    Native or Bilingual
    English
    Professional
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Product Manager, Project Manager
  • Desired Work Locations
  • Freelance
    Non-freelancer

Work Experience

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Product Manger / Project Manager

Apr 2020 - Mar 2025
5 yrs 0 mos
Product Line Leadership & Market Expansion • Secured Product-Market Fit for "AI CoPilot", the company's core AI product line, by leading the development and launch of two new computer-vision-based AI products (OmniGuard & DriverCare), successfully pivoting the portfolio from technology-led to customer-centric. • Landed the company’s first North American client, a critical milestone for investor confidence, by leading product localization and executing successful proof-of-concept (POC) trials with key strategic partners. Technical Design & System Optimization • Spearheaded the design of a cloud-based re-inference system to resolve edge device instability, which simultaneously increased AI precision by 10-30% and reduced manual QA labor costs by over 80%. • Reduced the Mean Time to Resolution (MTTR) for post-launch performance issues from 2-3 months down to 3-4 weeks by designing and specifying an automated system for dynamic performance sampling and anomaly detection alerts. Process Efficiency & Cost Management • Increased the AI team's R&D velocity by 50%, reducing the deep learning model optimization cycle from 3-4 months to 1-2 months by implementing and leading the Scrum process for a team of 4 AI/ML engineers. • Reduced key hardware costs by over 50%, directly improving product margins and customer adoption rates, through strategic sourcing and vendor management.
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Merchandiser

Jun 2017 - Mar 2019
1 yr 10 mos
• Delivered over 100 garment product projects, contributing to 25% of the department's total sales revenue. • Conducted sales analysis and forecasting reports for senior management to inform strategic decision-making.

Education

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Bachelor’s Degree
Economics, Arabic Language and Literature
2011 - 2016