{HRBP} - Human Resources Situation Assessment - Regularly align with supervisors on potential workforce development and personnel mobility solutions. - Communicate and execute employee performance improvement projects. - New Hire/Departure Employee Interviews Drive Human Resources Projects within the Company - Plan and execute department-wide employee conferences, gather employee feedback, and provide recommendations for resolving issues. - Communicate company policies to business units and facilitate the implementation of phased projects. {Recruitment} - Recruited 50+ full-time employees during the tenure, with an average of 7-8 offers extended per month. - Responsible for recruiting Operations, Tech, PM FTEs, and interns. Positions included Product Management (Product Manager, Data Analyst, QA Engineer) and Operations Team (Customer Service, Logistics, Legal, Audit, Risk Control). - Recruitment Project Execution (Management Trainee Program/Summer Internship Recruitment Program) Assisted in conducting interviews for two Management Trainee recruitment programs (GLP) and one Summer Internship recruitment program (SAP), totaling over 60 candidates. - Collaborated with supervisors to provide suitability recommendations for candidates. Assisted in a campus recruitment event at National Taiwan University, offering interview guidance to attending students. * Key Highlights - Established a Product Management team, successfully building a team of four within three months (HR interviews with 100+ candidates, extending 19 offers, onboarding 9 individuals). - Established a Returns Project team, successfully building a team of five within two months (HR interviews with 50+ candidates, extending 5 offers).

1. During my tenure, I have assisted over 500 candidates in securing employment, with an average of 15-20 offers extended per month. 2. I have been primarily responsible for recruiting both temporary and full-time employees across various industries, including finance, construction materials, retail, transportation, semiconductor, and hospitality. The positions I have recruited for include HR specialists, administrative assistants, customer service representatives, telemarketing agents, retail personnel, IT professionals, equipment engineers, finance specialists, marketing professionals, and public relations personnel. 3. Employee care programs: Conducting regular employee care activities and performance evaluations, as well as providing training for new hires. 4. Organizing and executing five annual recruitment fairs. 5. Collecting external labor market information and engaging in offline talent hunting.

1. Responsible for planning, organizing, coordinating, directing, and controlling various activities related to internal general affairs within the organization. 2. Support the needs of other departments in the company and provide related business services. 3. Manage and maintain company resources to ensure satisfactory administrative services for colleagues. 4. Assist the HR department in administrative tasks and handle assignments given by department supervisors. 5. Provide analysis and solutions, assist supervisors in decision-making, drive various projects, and serve as a bridge for communication between departments. 6. Negotiate company welfare programs and execute employee welfare committee activities.

1. Responsible for answering customer service hotline calls (call center) and assisting customers in resolving complaints and issues. 2. Establishing internal administrative procedures and building a customer database. 3. Providing cashier services, introducing website features, product descriptions, and after-sales services at the store counter. 4. Assisting in handling financial operations, accounting tasks, and departmental administrative affairs related to business operations. 5. Supporting company activities both domestically and internationally (in Hong Kong and Macau), including on-site execution and backend database consolidation.