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Zilfi Agustin

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Saya lulusan UIN Sunan Kalijaga Yogyakarta. sebelumnya memiliki pengalaman bekerja di bidang Customer Service di salah satu Startup e-commerce.
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PT VADS Indonesia
UIN Sunan Kalijaga Yogyakarta
Yogyakarta, Indonesia
Indonesia

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
    None
  • Skills
    Microsoft Office
    Word
    Excel
  • Languages
    English
    Intermediate
    Indonesian
    Native or Bilingual
    Arabic
    Intermediate
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Customer Service SPX Express

Aug 2023 - Present
- Melakukan investigasi ke pihak operasional lapangan terkait keluhan user mengenai pengiriman. - Menerima keluhan pelanggan dan memberikan solusi melalui channel chat dan email. - Menjaga dan meningkatkan kepuasan pelanggan.
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CEC Shopee Inbound

Apr 2021 - Apr 2023
2 yrs 1 mo
- Menerima keluhan pelanggan dan memberikan solusi melalui channelchat dan email. - Menjaga dan meningkatkan kepuasan pelanggan.
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Guru Extrakurikuler

Apr 2020 - Apr 2020
1 mo
- Mengajar seni Kaligrafi

Guru Extrakurikuler

Jan 2020 - Feb 2020
2 mos
- Mengajar seni Kaligrafi

Guru Extrakurikuler

Nov 2019 - Nov 2019
1 mo
- Mengajar seni Kaligrafi

Education

Bachelor’s Degree
Bahasa dan Sastra Arab
2015 - 2020
Other
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2012 - 2015