Casino Mate - tied to the first deposit
The activation of bonus benefits is tied to the first deposit at an online casino. Means that this aspect also requires careful consideration. In general, online casinos work with a wide range of different payment methods. The strategy behind this is of course clear: the more payment methods offered, the stronger the potential target group, casinomate is no exception in this regard. Internet casinos use a variety of payment methods. Of course, bank transfers and credit cards (the latter in the form of VISA and MasterCard) can be attributed to the "classics".
The portfolio is greatly expanded by electronic wallets. These e-wallets have boomed in recent years because of the strong growth of mail-order business.
Wallets supported by Casino Mate include Neteller and Skrill. As for PayPal Casino , it's a sobering experience. We did not find a popular wallet as a payment method.
There are special rules for online casino withdrawals. Before you wager at least three times your deposit amount, Casino Mate will void winnings on withdrawal requests. At the same time, the online casino reserves the right to withhold 15% of the deposit amount as a commission.
Casino Mate - reliability is the main tenet
If reliability - and therefore seriousness - is checked as part of the casino test, the question of a license is almost inevitable. This is the official official permission to conduct gambling operations. Ideally, the license comes from Australia.
However, legal hurdles have (to a large extent) put an end to this. Does this mean that Casino Mate fraud is automatically an issue again? No, based on our experience at Casino Mate, we can give full clarity in this context.
Background: The online casino is officially licensed. It even comes from the authorities of an EU member state. We are talking about Malta. The island state is part of the European Community and has gained a certain reputation due to its experience with iGaming industry providers.
In practice, this means: the MGA license follows strict basic rules, in which aspects of consumer protection across the EU play an important role. Why is the license so important to you? Very simply: Due to official controls, data protection or the quality of random number generators are given special attention. Note: the license is a very important aspect in general. Do not rely on it blindly. It is best to include all areas and categories of tests in your evaluation.
Casino Mate - has shown itself to be of the best quality.
For us, support is one of the categories where online casinos have to prove themselves, and there are surprises at one point or another. Our experience with Casino Mate belongs to just that. The reason: when it comes to customer service, the online casino has lost us a bit in the casino test.
Basically, offering live support channels to customers is no longer a big deal. Or better: it should actually be easy to implement appropriate customer service.
In other words, you can contact the online casino directly via chat or hotline. In recent years, many providers have built these very elements into their service portfolio.
Casino Mate stands out in comparison - it relies on email as a communication channel. That means it can display 24/7 availability. However, an email (even if it's created as a web form) often has one drawback: longer response time.
Casino Mate: offers clear
Easy operation and accessibility of certain areas are clearly on the test agenda. The presentation of the casino games and the website show a clear structure. Means: You will probably get oriented quickly. In terms of usability, we noticed an aspect in which Casino Mate could be improved. Some sections of the menu are not fully translated into English. The point is that an online casino can definitely get better.
Meanwhile, no online casino is without a website optimized for mobile devices . How does Casino Mate implement this theme? It's simple: we couldn't find the Casino Mate app for the test report.
However, this does not mean that you cannot play mobile casino games. The reason is quite simple. The casino chooses to go the way that is widely accepted in the industry and uses the principle of instant play. For you, this means: you take your smartphone or tablet, call up the mobile website in your browser, log in and you can get started. The advantage of this mobile iGaming implementation is platform and hardware independence.
