4F., No. 16-2, Aly. 37, Ln. 30, Wuquan St., Banqiao Dist., New TaipeiCity
0905053503
Strong problem-solving abilities under great pressure. Solid and sound character, professional relationship management and redeem the client’s trust in our company brand. Perceived to have a strategic mind and a highly professional work ethic by clients, these qualities enable me to stand out in a highly competitive environment and create greater value for the company.
七月 2017 - 四月 2024 | Taipei, Taiwan
Assisted in the family business, which specializes in selling bagels and rice steamed bread, while attending school.
• Promoted products and special events, achieving monthly sales of 1.5 million.
• Honed customer interaction skills to ensure a positive shopping experience.
• Mastered the preparation processes and ingredients for bagels and rice cakes.
• Managed inventory, ensured adequate stock, and conducted regular stock checks.
• Trained new team members on operational procedures and customer service, improving team efficiency.
• Handled daily sales reconciliation and closing procedures, including cleanliness and hygiene checks, ensuring smooth operations and policy compliance.
九月 2023 - 十二月 2023 | Taipei, Taiwan
• Boosted store sales by 3-5% through effective promotion of products and events.
• Provided exceptional service, serving over 50 customers daily with a satisfaction rate above 80%.
• Prepared various coffee and beverages, ensuring quality and customization per customer preferences.
• Managed inventory, ensured sufficient raw materials, and conducted regular stock checks.
•Trained new team members on operations and customer service, enhancing team efficiency.
• Handled store opening and closing procedures, including cleanliness and compliance with company policies.
五月 2022 - 五月 2023 | Taipei, Taiwan
• Achieved rookie sales target in the first month, ranked second among new hires, and tripled personal earnings.
• Managed and maintained relationships with over 10 key clients, tailored solutions to their needs, and increased renewal rates.
• Successfully expanded into new markets and increased personal market share.
• Negotiated contracts worth 100,000, securing mutually satisfactory terms.
• Collaborated with a dedicated team to enhance product knowledge and sales skills, reducing claims disputes below industry standards.
• Analyzed market trends and competitors to boost client awareness of products and brand.
Electrical Engineering • 2020 - 2024
Provide customer service and regularly visit both established and prospective clients.