Assisted a Well-known Semiconductor Equipment Manufacturer in Establishing a New Technical Team in Taiwan.
Amid the customer's urgent recruitment timeline, our team efficiently aided the manufacturer in establishing the team within one quarter.
Our success stems from swiftly understanding customer needs and potential recruitment challenges. We conducted thorough research and screened over 80 candidates, focusing on professionals with over 8 years of R&D experience, strong English skills, and exceptional cross-border communication abilities.
This accomplishment underscores our ability to promptly locate top-tier talent for time-sensitive projects, ensuring smooth implementation aligned with the client's plan.
Successfully Building a Digital Transformation Team for a Leading Retail Group
In response to the digital transformation wave, a renowned retail group restructured its resources to assemble a new team for its next growth phase. Their strategy included two key hiring approaches:
(1) Establishing a data-focused team to enhance operations and develop new customer services.
(2) Recruiting experienced professionals for leadership positions to improve business efficiency.
Cake's talent acquisition team was crucial in finding members for the data-focused team, such as technical directors and engineers. We successfully recruited three highly experienced technical directors with expertise in data and online commerce, achieving the first goal of the recruitment plan. Additionally, we conducted a thorough talent analysis using organizational planning and functional requirements frameworks. This helped define where to search for talent and how to recruit them effectively. After three rounds of screening, the team hired two high-level managers, boosting the group's digital transformation and business improvement efforts.
From A to Z: Online Banking Company Overhauls Customer Service Team
An online banking company recently faced a challenge when the supervisor of its customer service team resigned. Seeking to enhance team performance, the company turned to Cake, a financial industry recruitment expert. Within six weeks, Cake facilitated the hiring of an experienced executive to fill the role.
The new supervisor swiftly initiated a two-phase restructuring plan. In the initial phase, Cake assisted in recruiting six skilled customer service agents to address staff turnover. Subsequently, the supervisor trained them to enhance team efficiency. The second phase involved hiring temporary staff to address expansion and staffing needs. This suggestion by Cake proved successful, with several temporary staff eventually securing full-time positions. Overall, the company successfully onboarded nine temporary staff members.
Cake's team provides recruitment support to help clients establish adequate compensation and management systems for temporary staff, enhancing organizational flexibility.