It Support vs Technical Support—Understand the Key Differences Between the Two Roles.
At first glance, the differences between IT support and technical support aren’t noticeable, but these two roles have distinct functions for businesses. Understanding the differences between these terms is important for businesses who may need to hire an IT support professional, a technical support team, or both. It’s similarly important for end-users to understand the difference between these positions, as they may seek their help for technical solutions. In this article, we’ll discuss what technical support