What Does a People Operations Team Actually Do?
Many lay people ask, "What does People Operations do?" thinking that the profession is not much different from Human Resources. However, large companies, such as Google, have adopted the concept of People Ops, understanding that being employee-centric is the key to sustaining business in the modern era when the economic situation can be very dynamic. In an article published in 2019, Forbes even mentioned the People Operations Revolution, a practice where employees' needs become the employer's primary concern