Best Claims Adjuster Resume Examples & Template

claims-adjuster-resume
Best Claims Adjuster Resume Examples & Template

Claims adjusters don’t require specific academic qualifications which is even more reason to make your claims adjuster resume professional and impressive. 

Who are claims adjusters?

Interested in a stable job that can earn you the big bucks? Claims adjusters are the right hand people of insurance companies and specialize in a variety of niches like property, personal injury, and automobiles. While they can be both salaried employees and freelancers, claims adjusters are still the heart of insurance companies, tasked with key job responsibilities such as:

  • Investigating insurance claims (through discussions, interviews, research, and inspections) to determine the extent to which the insurance company is liable. 
  • Negotiating claim settlements with claimants.

In other words, claims adjusters are detailed and analytical individuals with good customer service skills, which is what your claims adjuster resume has to reflect. And when the payoff is high with an average annual income of USD $63,600, you really want to express this. 

So how do you go about doing that - and making a claims adjuster resume in the meantime?

In this article, we’ll dive into how to write a claims adjuster resume, with top tips and three stellar claims adjuster resume samples to help you become the shining star of the applicant pool. We’ve also included a detailed answer for recent graduates and career changers on what to do for a claims adjuster resume with no experience. 

Table of Contents:

How to Write a Professional Claims Adjuster Resume

Like resumes for other professions, your claims adjuster resume needs to have a resume profile section, work experience section, education section, certification section (this is key to claims adjuster resumes!), and a skills section. In this section, we’ll share how to tailor each section to a claims adjuster position.

Resume Profile 

First and foremost is the resume profile, which is an umbrella term for your resume header, personal information, resume summary, and claims adjuster resume objective. 

Claims adjuster resume headers are short, 50-character maximum titles that head or front your resume, highlighting your key strengths and emphasizing the position that you’re after. Aside from your name, the resume headers are the first thing hiring managers see about you, so it’s important to make an eye-catching resume header like the ones below.

Claims Adjuster Resume Header Examples:

Claims Adjuster
Licensed Auto Claims Adjuster
Senior Claims Adjuster With 15+ Years Of Experience

💡Pro Tip: Capitalization Of Claims Adjuster Resume Headers Is Key For Emphasis.

After the resume header comes the claims adjuster resume summary. Like personal statements, the resume summary is a persuasive two to three sentence paragraph that showcases notable - and relevant - achievements and skills. This is often followed by a resume summary (or career objective) that outlines your career goals and future motivations. 

While experienced applicants can choose to omit the resume objective, entry level job seekers, career changers, and individuals with employment gaps writing claims adjuster resumes with no experience are strongly advised to tag one onto their resume. This is because claims adjuster resume objectives can help focus attention onto your strengths.

Here are three claims adjuster resume examples that perfectly display the resume profile:

Amanda Wood

Claims Adjuster

Efficient and detail-oriented graduate with a keen interest in insurance and a proven track record in strategic negotiation. Seeking an entry-level claims adjuster position to apply strong analytical and communication skills that will contribute to company success. 
[email protected] | +1-555-555 | Florida, US

Simran Mahal

Licensed Auto Claims Adjuster 

Results-driven claims adjuster with proven experience in handling bodily injuries, complex property damage, and liability investigations relating to auto insurance. Successfully investigated and resolved an average of 200 claims annually throughout a seven year career. Looking to leverage strength in auto insurance and customer service to drive revenue growth. 

[email protected] | +447123456234 | Manchester, UK

Jessica Wang

Senior Claims Adjuster With Over 15 Years Of Experience

Licensed Senior Claims Adjuster with over 15 years of experience reviewing, evaluating, and analyzing insurance policies for personal damages. Proven track record for negotiating personal injury claim settlements with third parties. Committed to delivering exceptional customer service to further company mission, vision, and values.

[email protected] | +1-545-455 | Virginia, US

Work Experience

While skills are an important part of a claims adjuster resume, it’s really the work experience section that will make or break your application. That’s because it implicitly addresses how your past experiences are relevant to the role, making you stand out as the ideal candidate for the position as long as you do the following: 

1) Understand the Job Description and Use it to Your Advantage: You can quadruple your chances of being considered by recruiters just by taking keywords from the job description. This is both a simple thing to do - it’s as easy as knowing which keywords to choose and Ctrl C and Ctrl V-ing them in - and an important thing to do, as it allows your claims adjuster resume to bypass the evil trappings of the applicant tracking systems (more on this later).

2) Use Action Verbs to Describe Your Work Experience: In addition to selecting the right keywords to match with your claims adjuster application, you also need to appropriately describe what you did. This is best done in the active voice using action verbs (like those in the table below), as this better conveys what claims adjuster skills you demonstrated, what tasks you accomplished, and what results you achieved. 

Examined
Identified
Synthesized
Succeeded (in)
Devised
Reviewed
Performed
Collaborated
Provided
Developed
Communicated
Aimed
Led
Transformed
Conducted
Investigated
Settled
Managed
Drove
Promoted
Evaluated
Provided
Attended
Created
Initiated
Resolved
Obtained
Reduced/Decreased
Increased
Determined
Processed
Contacted
Investigated
Calculated
Analyzed
Handled
Negotiated
Developed
Assessed
Implemented

3) Add quantifiable results: While using active verbs to describe your past work experiences is a good start, it’s not enough. The only way your claims adjuster resume work experience section is going to stand the test of the recruiting team is if you add quantifiable results or achievements to your work experience, indicating how well you performed and how proficient you are in the skills mentioned. 

In the case of claims adjuster key skills, quantifiable results can consist of the number of accurate reports created and compiled, number of claims resolved and negotiated, number of claimants handled, etc. They’re quite easy to add to descriptions of your work experience, especially if you use this claims adjuster resume template:  Action Verb + Quantifiable Result + Achievement 

Still not sure how to add countable results to your work experience section? Check out the following claims adjuster resume examples:

Claims adjuster resume examples for work experience:

Insurance Claims Adjuster                                                                                        2011 - 2017
GEICO, PA, US
Examined more than 15 claim forms and records daily to confirm coverage for loss or damage, leading to the successful resolution of over 95% of claims within the target timeframe.
Conducted investigations of claims to determine liability and assess damages, decreasing claims processing time by 25%.
Negotiated settlements within assigned authority limits, reaching fair resolutions that saved claimants an average of 10% on their claims.

Key Skills

Claims adjusters are employees who evaluate and estimate the damages of claims for insurance companies. This is different from actuaries and underwriters who participate in the creation of an insurance product, whereas claims adjusters handle what happens once a claimant files for the compensation of a policy. 

While the technical skills for these three professions vary, interestingly, the soft skills are quite similar. As you’ll see in the list of 60 claims adjuster skills below, this similarity is attributed to the range of transferable skills that are beneficial to employees within the insurance sector. 

30 claims adjuster hard skills:

  • Claims Processing
  • Claims Handling
  • Claims Management
  • Claims Investigation
  • Underwriting
  • Policy Coverage
  • Commercial Insurance
  • Property Claims
  • Property Damage
  • Property Insurance
  • Reinsurance
  • Insurance Law
  • Subrogation
  • Knowledge of Insurance Policies (Product Knowledge)
  • Legal Compliance and Liability
  • Insurance Verification
  • Account Management
  • NCIS/RMA Crop Policies and Procedures
  • Contract Negotiations
  • Data Collection and Analysis
  • Litigation
  • Programming
  • Data Visualization (Tableau, Salesforce, Google Sheets)
  • Data Entry
  • Project Management
  • Auto Claims
  • General Insurance
  • Casualty Claims
  • Casualty Insurance
  • Risk Management

30 claims adjuster soft skills:

  • Communication
  • Problem-Solving
  • Organization
  • Customer Service
  • Time Management
  • Team-Oriented
  • Attention to Detail
  • Multitasking
  • Decision Making
  • Investigation
  • Analytical
  • Language
  • Management
  • Relationship Building
  • Personable
  • Strategic Planning
  • Negotiation
  • Prioritization
  • Leadership
  • Adaptability
  • Resilience
  • Collaboration
  • Flexibility
  • Active Listening
  • Professionalism

💡Pro Tips: Keep the number of your stand alone listed skills to a minimum, maxing out at 8 skills that equally showcase your hard and soft claims adjuster skills. Don’t worry, you can always outline more skills in your work experience section.

Education

Claims adjusters are one of the few jobs that, on top of not requirin a specific university degree, don’t actually require a university degree at all. Yet applicants would be remiss if they omitted the education section of their claims adjuster resume altogether, because your academic background is an important indication of your transferable skills.  

Therefore, when listing any academic institution that you’ve attended, remember to note down the:

  • Name of institution
  • Degree level (A Level, High School Diploma, BA, MSc, etc.)
  • Degree subject(s)
  • Dates attended

For recent graduates or entry level claims adjuster resumes with no experience in the making, it is additionally recommended to include any relevant:

  • Coursework
  • Minor subjects
  • Awards and extracurricular activities
  • GPAs (but only if they’re above a 3.5 equivalent)

💡Pro Tips: Only mention your high school on your resume if you do not have a Bachelor’s or Associate’s Degree.

Claims adjuster resume examples:

Bachelor of Business Administration (BBA)                                                  2020 - 2024

University of Florida, FL, US
Coursework: Legal Insurance Topics, Financial Statements, Business in Action.

A Level: Maths, French, Biology                                                                               2016

Latymer School, London, UK

Bachelor of Business Administration                                                                        2009

Temple University, PA, US

Certification

While you may not need higher education for your claims adjuster resume, it is often the case that you will need to gain a certification to become a licensed claims adjuster. Required certifications vary, and may also depend on the state, region, or country that you reside in.

Below are a few claims adjuster certifications you can consider taking and adding to your claims adjuster resume:

💡Pro Tips: Freshers and career changers take note! You can always include a certification on your resume that’s in progress; just remember to note down the expected completion date.

Claims adjuster resume certifications example:

Level 4 Insurance Professional Apprenticeship   2017
Associate in Claims (AIC)2020
Associate in Insurance (AINS)(2025)

Top Tips for Writing a Claims Adjuster Resume

Create an ATS-friendly resume that beats the bot

An ATS is an Applicant Tracking System that parses through text within your claims adjuster resume, importing key information into a profile. In other words, it’s an HR tool used to scan applicant resumes en masse. 

Unfortunately, it’s not an all knowing beast and struggles to comprehend graphics, tables, symbols, and columns, making it annoying and detrimental when using many claims adjuster resume templates found online. Thankfully, Cake’s resume templates are here to help with ATS-friendly formatting and stylish designs.

Tailor the Resume to the Job and Company

Everyone likes a bit of customization, and this is true for claims adjuster resumes too. So, before sending off your application, make sure that you’ve taken the time to understand what the position is for, what the company is looking for, and what you can include in your claims adjuster resume summary, objective, work experience, and skills section to make your application tailored to the job and company. 

Choose the Right Resume Format For You

No one knows you better than you know yourself, which makes it hard for articles like this one to tell you exactly which claims adjuster resume format you should choose, because the answer is  dependent on your own personal background and experience. 

Nonetheless, it is advisable that entry level applicants choose a functional skills-based resume format and experienced professionals a reverse chronological format, as these should play to your respective strengths.

Cover Letter

Cover letters are the second most important part of an application, even if they’re sometimes an optional part. This is especially true for claims adjuster resumes with no experience, as cover letters give you the chance to discuss your motivation behind applying and your interest in the company. It’s also an opportunity to explicitly discuss how your background and skills make you the best candidate for the position. 

How to Write a Claims Adjuster Resume With No Experience

When writing a claims adjuster resume with no experience, you need to first consider your academic and professional background. Are you a recent graduate interested in developing insurance claims skills? Are you a professional looking to make a career change? 

The type of claims adjuster resume format you choose, as well as how you will display your skills, depends on the answer. 

Next, you need to add a relevant claims adjuster resume career objective, so hiring managers know what to expect from you. This is followed by the work experience section, where you can highlight academic coursework, certifications, and training courses that gave you relevant skills. Be sure to emphasize your negotiation, communication, and detail-oriented/analytical skills for this section.

Claims Adjuster Resume Samples (Can Use as Templates!)

Claims Adjuster Resume Sample - No Experience

claims-adjuster-resume

Claims Adjuster Resume Sample - Mid-level

claims-adjuster-resume

Senior Claims Adjuster Resume Sample

claims-adjuster-resume

Key Takeaways

Though you may not interact with them on a regular basis, claims adjusters play a very active role in our society and are highly sought after, although the process of becoming one is often restricted to those who gain certifications. Luckily for you, after having read this article, it won’t be your resume that is holding you back from becoming a claims adjuster. 

In this article, we’ve shared exactly how to write a professional claims adjuster resume, putting emphasis on how claims adjuster resume objectives, work experience (remember: keywords, action verbs, and quantifiable results), certifications, and skills (predominantly negotiation, communication, and detail-orientation) can be tailored for claims adjuster applications. 

Looking for more assistance in your applications? Cake has hundreds of articles that can help make your application process a piece of cake! Try out our resume builder for free. Sign up now!

— Originally written by Eva O’Mara —

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