In this article, you'll learn:
Collectors, also known as collections agents or collections specialists, recover overdue payments on accounts. In general, they track debtors down by phone or mail and assist them to make payments by negotiating repayment plans or finding alternative payment solutions.
Job responsibilities of a collector:
Whatever collector jobs you’re seeking, be sure to prepare a top-notch collector resume to land the dream job. In this article, we will cover a wide range of collector jobs for your reference, including debt collector, collection agent, medical collector, etc.
You probably know that most companies are now ATS (Applicant Tracking System) to scan and discover well-matched applicants. Thus, creating an ATS-friendly collector resume is an effective way to increase your interview chances and shift the job search odds in your favor.
How to beat the bot?
A lot of job search websites and online resume builders provide job seekers with many great resume templates and examples. This way, you can learn what a professional resume looks like and how to optimize the content for a good result.
As there are specific types of debt, collector jobs have branched into several specific groups such as consumer collectors, commercial collectors, medical collectors, and government debt collectors.
Hence, when writing a collector resume, make sure you tailor it by going over the job ad carefully and adopting the right keywords to reach the right employer.
By showcasing measurable accomplishments on your collector resume, you can prove to hiring managers your ability to reach a goal within your former roles. This way they can see your value and evaluate your future contribution to the organization.
For example: “Accomplished collecting $18,000 from Allianz Life Insurance for 2018 claims.”
Listing out certification(s) can yield some advantages - you not only demonstrate your theoretical knowledge and practical experience in the file but also impress hiring managers by showing them what other candidates may not have.
Top debt collector certifications to put on your resume:
The recruiter, when impressed by your resume objective, will be motivated to read through your entire debt collector resume.
So, how to nail it?
Collector resume objective samples:
You may want to check out resume objective examples for 20+ different jobs and professions from Career Objective for Resume|Samples, Formats, Writing Guide.
First of all, keep in mind that a resume summary is different from a resume objective.
A summary statement is longer than a resume objective, summarizing your skills, experience, and achievements in the field. It is believed to be a self-introduction to employers, so you should write it impressive and professional to pique their interest from the beginning.
Debt collector resume summary:
Debt Collector with 5+ years of experience in collections on unsecured loans, automobiles, and mobile homes. Fully knowledgeable in federal and state laws of collection regulations. Highly proficient in negotiating payoffs and settlements with customers while complying with the company guidelines.
Medical collector resume summary:
Accomplished Medical Collector with 7+ years of experience working with multiple vendors to successfully resolve claims and collect payments. Recognized for exceptional communication and negotiation skills as well as the ability to develop positive relationships with clients/customers.
Collection agent resume summary:
Self-motivated Collection Agent with demonstrated ability to negotiate settlement payments or a payment arrangement that accommodates the borrower's finances. Highly recognized for handling currency and financial transactions accurately and resolving discrepancies in a timely manner. 3 years of working in ZAP Asset and maintaining a monthly quality control average of 97%.
This is where you need to track down required skills in the debt collector job description. Hence, you can tailor your resume to the position’s needs and show employers what you actually possess to be the right fit.
List of collection skills for a resume:
Hard skills | Soft skills |
- Payment arrangements - Self-directed - Risk and asset management solutions - Bankruptcy - Policy and procedures | - Communications - Interpersonal skills - Attention to detail - Patient - Stress management |
📝 Tip: When writing debt collector skills for your resume, make sure to include both soft and hard (technical) skills with approximately 3-6 each, and keep them short and relevant.
Three common types of resume formats are chronological, functional, and combination (hybrid).
For someone who is writing a debt collector resume with no experience, it’s recommended you adopt the functional format. This type of resume format groups your abilities under skills or categories of skill sets. This way, employers will focus more on your qualifications rather than the lack of work history.
In an entry-level debt collector resume, a strong career objective matters because you lack the experience needed to write a resume summary.
In a debt collector resume objective, state your career goals and enthusiasm for the target job. Be clear, realistic, and reflect your desire to contribute to the potential employer.
Example: “Leverage knowledge in Collections-Loss Mitigation and Mortgage Product to pursue a career in Les Mills.”
Through this section, hiring managers can evaluate whether you meet the prerequisite for the position. A high school diploma is usually needed for this career, and relevant associate degrees include Sales, Finance, Marketing & Communications, etc.
When listing a degree on a resume, start with your school name, and list degree type, year of start & graduation. If you have taken relevant classes, feel free to add a short list of them.
If you're writing a debt collector resume with no experience, extra information can make you stand out from other entry-level candidates, for instance:
Why is it crucial to submit a collector cover letter along with a resume?
You need to cover the following details in the cover letter for a debt collector job:
📚 Reading The Cover Letter to Land Your Dream Job to get a better idea of how to write a cover letter with samples.
With Cake’s resume builder tool, resume templates and resume examples, you could showcase your best qualifications to land your dream job. Make your collector resume online (free download) now!
Debt Collector with 7 years of experience in the leasing and finance sector.
Result-driven Debt Collector with a proven track record for strong negotiation skills and the ability to work in fast-paced environments and adapt to complex situations. Proficient in payment processing and collecting accounts, as well as helping clients with financial management and payment plans.
ethan.[email protected]
Dallas, TX
Hard skills | Soft skills |
- Payment arrangements - Risk and asset management solutions - Collections systems and databases - Insolvency - Automated dialer experience | - Communications - Organization skills - Negotiation skills - Stress management - Time Management |
Debt Collector/Financial Counselor
MNG Asset, Dallas
05/2017 - 2/2021
Debt Collector
Close Brothers Group, New Jersey
08/2014 - 2/2017
Associate Degree in Communication
Seton Hall University
Class of 2011
--- Originally written by May Luong ---
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