In this article, we'll cover:
The hospitality industry consists of various sectors centered around customer service. From front-of-the-house jobs to catering professionals, there are dozens of fields that help contribute to the hospitality industry. For aspiring professionals, it is important to learn the different titles and their duties in the industry. Therefore, we have collected some common positions in the hospitality industry.
If you’re interested in any of the jobs above, hospitality cover letters are essential as they elaborate on your professional experience and skills.
More importantly, your cover letters reflect your communication skills. Since the whole hospitality industry is based on constant communication between the customer and the hospitality personnel, a well-written hospitality cover letter is a good way to make a great first impression.
We have included three hospitality cover letter samples for different hospitality jobs. The first cover letter is for hotel receptionists, the second one is for hotel management professionals, and the last one is written for candidates with no experience.
Janet Martin
267-555-0190
[email protected]
www.linkedin.com/in/janetmartin
November 5th, 2021
Tim Malone
Front Desk Director
All Seasons Hotel
44 Willow Dr.
Melrose, MA 02176
Dear Mr. Malone,
I am very excited to learn about the opening position for Front Desk Receptionist at your hotel through Cake, as I believe I have the experience and skills that will further contribute to the success and reputation of All Seasons.
As a reservation specialist and front desk associate, I was able to maintain a high number of check-ins as many as three hundred rooms and twenty events a day, with a customer satisfaction rating of about 97%.
One of my responsibilities was to organize customer reservation information from different online booking systems, using the company’s management software. Additionally, I was in charge of the training of new employees in terms of booking systems and guest relations.
It would be an honor to have the opportunity to offer my experience and skills to All Seasons.
I would love to have the opportunity to discuss further what I have to offer as a front desk receptionist. Please contact me if you have further questions regarding the information provided. Thank you for your consideration. I look forward to hearing from you.
Sincerely,
Janet Martin
Jayden Anderson
207-555-0139
[email protected]
www.linkedin.com/in/jaydenanderson
June 16th, 2022
Simone Laurent
Board Director
Com’è Hotel
29 Lakeshore Ave.
Astoria, NY 11103
Dear Ms. Laurent
Having experienced the incredible dining service at Com’è Hotel myself, I am thrilled to learn about the new opening for the catering sales manager at your institution. With my 10 years of experience both as a restaurant sales manager and a sous chef in the hospitality industry, I have the capacity that meets the professional standard that your institution upholds.
My duties as the restaurant sales manager at my previous company entailed coordination of catering services for different events, operational procedures of budgeting and quality assurance, and general management. I was able to increase the catering revenue by as high as 30% in one season and maintain a stable increase of 15% annually.
Prior to my experience in management, I was the sous chef at a reputable culinary institution. Such experience has proven to benefit my professional understanding of the catering business, especially in budgeting and event organization.
I would love to provide more information on how I can contribute to your hotel, and it will be a great honor for me if we can collaborate in the future. Please contact me if you need any further information. Thank you for your consideration. I look forward to hearing from you.
Best Wishes,
Jayden Anderson
Liam Morrison
313-555-0151
[email protected]
www.linkedin.com/in/liammorrison
March 29th, 2022
Emma Russo
General Manager
Le Semplice Resort
7588 Deerfield St.
Fountain Valley, CA 92708
Dear Ms. Russo
I found the opening position of Event Planner at your hotel to be incredibly exciting for its reputation and professional service and how the responsibilities that the job entails, align with my career objective and my professional capacity. I believe I possess the exact skills and the passion to make an invaluable addition to your team.
Holding a bachelor’s degree in hospitality management with a GPA of 3.9, I was recruited in the school’s internship training in collaboration with Hotel California, and such experience helped me grasp a good set of knowledge in terms of budget and task management, as an event planning associate.
With my certification of CPCE from the National Association of Catering Events and my personal venture in hosting various catering events for charity, I believe I have the capacity to meet the high standard and professionalism of your enterprise.
It would be an honor for me to work for a company that is as reputable and successful as yours, and I believe I will become a valuable asset to your enterprise. Thank you very much for your consideration and please let me know if you need any further information. I look forward to hearing from you.
Yours Sincerely,
Liam Morrison
A successful hospitality cover letter usually contains certain key aspects that the hiring manager will pay attention to, and a stylistic practice should always be in place.
Here are five keynotes for those who are trying to compose a high-quality hospitality cover letter:
Relevance is essential to a convincing cover letter, and thus candidates should always make sure that your hospitality cover letter speaks directly to the position that you are applying to specific information that is relevant.
Since relevance plays a big part in the success of your hospitality cover letter, the skills that candidates include in their letters should relate to the responsibilities that the position entails. Here are five hospitality professionals and the ten core skills related to each one of them.
Front Desk Professionals:
Housekeeping Professionals:
Event Planning Professionals:
Catering Professionals:
Waiting Staff:
Your hospitality cover letter is an official document like your resume, and thus there is a standard format that candidates should incorporate.
Include the following key elements in their hospitality cover letters:
Be sure to include the details of your personal contact or your social media links as well as the contact details of the recipient at the beginning of your hospitality cover letter.
A good subject line should be concise and straightforward. Be aware of the capitalization of the sentence in which candidates must avoid using all capital letters.
Start off your hospitality cover letter by greeting the recipient. Using traditional “Dear” or “Good Morning”, will do the work. Moreover, pay attention to the pronoun of the recipient in your greetings.
A good hospitality cover letter should be around a page long since the hiring manager might have other resumes to review, it is better to be concise so the hiring manager can finish reading in a reasonable time span.
The closing part of your hospitality cover letter is where the candidate can conclude the previous paragraphs. This should be the part where the readers are reminded of what they have read. Remember to show your gratitude to the hiring manager by saying thank you.
Sign-offs like “Sincerely”, “Best Regards”, or “Sincerely Yours” are all very good terms to use in your hospitality cover letter.
After you sign off, leave your personal contact under your name, so the hiring manager can easily contact you.
The final few sentences in the closing of your hospitality cover letter are perfect opportunity for you to show your enthusiasm and convince the hiring manager that you are the right candidate for the job.
Always proofread your hospitality cover letter. Attention to detail is a common soft skill that the hiring manager will care about.
[Full Name]
[Phone Number]
[Email]
[Website, LinkedIn]
[Date]
[Hiring Manager’s Name]
[Hiring Manager’s Job Title]
[Company Name]
[Company Address]
Dear [Hiring Manager],
I am very excited to learn about the opening position for Guest Service Representative. With more than [Number] years of experience in the industry, both as a [Role], I can confidently say that I have the skill set that meets the responsibilities and standards of the position.
In my previous position as a guest relation associate, I helped [Achievements 1 & 2], and I was then appointed as the customer service and guest relation trainer.
Throughout my professional career, my [Skills 1 & 2] are crucial for all the team operations in the past. In addition to my [Skills 1 & 2], I am very [Skills 3], which was the reason behind my efficiency and reliability.
[Company’s Name] has always been an institution whose standard and service are what I have always looked up to. It will be an honor to have the opportunity to be part of your enterprise. Please do not hesitate to contact me for any further information. Thank you for your consideration. I look forward to hearing from you.
Sincerely,
[Full Name]
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--- Originally written by Jun Mao ---
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