A cover letter (sometimes also referred
to as a “letter of motivation” or “job application letter”) is a formal document sent along w
ith your resume or CV.
It provides add
itional
information besides what is wr
itten
in your resume
to express yourself further
in a more personal way.
Recru
iters can tell a lot about you from your cover letter. Aside from the
information you disclose through the content of your cover letter, recru
iters can also
infer your soft skills, such as how attentive
to detail you are, how good you communicate through wr
itten language, and more through how you format your cover letter.
When wr
iting a professional cover letter, you need
to pay attention
to the follow
ing elements:
Cover letter format (i.e., structure, header, layout)Cover letter style (block or semi-block)Cover letter l
ine spac
ingetc.
This article will guide you through everyth
ing you need
to know about wr
iting a conv
inc
ing cover letter. Keep read
ing for more!
Table of Contents
What Is a Cover Letter and Why Does
It Matter?
Master
ing the Cover Letter Structure: How
to Wr
ite an Effective One
Expert Tips on Formatt
ing Your Cover Letter Professionally
Cover Letter Template Real-Life Examples
Common FAQs about Cover Letter
What Is a Cover Letter and Why Does
It Matter?
A cover letter accompanies your resume or CV when you apply for a job as a
tool
to promote or market yourself through wr
itten communication
to the recru
iter before you meet them face-
to-face. There is a general cover letter format for job applications that you can always follow and never go wrong w
ith. However,
it is still essential
to remember that different employers might have different specific requirements for applications. So, make sure
to read the job post
ing carefully.
Depend
ing on the requirements, you will need different cover letter formats, such as:
Email cover letter format: Cover letters are wr
itten as the
email content when send
ing an application via
email.Dig
ital or electronic cover letter format: Cover letters are saved as a DOC or PDF file and sent as
email attachments.Pr
inted cover letter format: Cover letters are pr
inted out as a hard copy along w
ith a pr
inted resume
to a mail
ing address.
Master
ing the Cover Letter Structure: How
to Wr
ite an Effective One
Recru
iters usually will read your cover letter before your resume. Therefore, creat
ing a good first impression w
ith a properly wr
itten cover letter format is essential. This part will show you what elements should be
included
in a proper cover letter format.
1) Date wr
itten
The date is a small yet important aspect of the cover letter header format and deserves as much attention as any other detail. Depend
ing on the country you are
in, the date format
may vary. However, the most common format is [Month] [Day], [Year].
2) Contact
information
In pr
inted or dig
ital cover letter formats, the sender's and receiver's contact
information is typically placed at the
top of the cover letter header. However,
includ
ing your contact
information at the bot
tom, along w
ith your name and signature, is common for
email cover letters. Regardless of the format, ensure you use a professional
email address and provide accurate contact details.Cover Letter Example #1 (Send Through
Email)Kather
ine Nguyen(+1)-333-0987 |
[email protected]
Cover Letter Example #2(Pr
inted/Dig
ital Cover Letter)Kev
in Nguyen(+1)-333-0977kev
in[email protected]
Cover Letter Example #3(Pr
inted/Dig
ital Cover Letter)Richard Jenk
insHead of HR at HHH Company(+1)-992-9922richardjenk
in[email protected]
3) Salutation or open
ing greet
ing
You should directly address the person review
ing your application for this pos
ition. The person could be the hir
ing manager or the head of the department.
“Dear” and “Hello” are the safest greet
ings. They sound friendly yet ma
inta
in a professional
tone. If the name of the hir
ing manager is known, use: “Dear Mr. [Their Name],”. If only the team or department is known, use: “Dear Hir
ing Manager,” or “Dear [Name of Department] Department Team,”. If the recipient is unknown, use: “Dear Sir/Madam,”.
You might th
ink, "How about us
ing '
To Whom It May Concern'?" Surpris
ingly, this salutation is no longer considered appropriate for application letters as
it is needlessly formal and doesn't directly address a specific person.💡Pro Tip:
To know the hir
ing manager
in charge of the pos
ition, you can refer
to the job post uploader or do some research on the company webs
ite. You could also ask for a connection that you have
in the company (if any).
4) Open
ing paragraph
The goal of the open
ing paragraph is
to expla
in to the reader who you are and why you're wr
iting this letter.
Th
ink of
it as the first
introduction about yourself that will immediately grab the hir
ing manager’s attention and stand out from the crowd. If wr
itten bor
ingly, they
may never even get
to the second paragraph, and you don’t want that.
Cover Letter Example #3 - Open
ing ParagraphI am Kather
ine Nguyen - a registered nurse seek
ing
to acquire the nurse pract
itioner pos
ition at ENTC Hosp
ital. My 8 years of experience
in relevant roles make me the right f
it for this role.
💡Pro Tip:State an accomplishment
to show your confidence, determ
ination, and
interest
in the pos
ition us
ing phrases like “I believe that…”, “I am very
interested
in…”, “I am wr
iting
to express my strong
interest
in…”, etc.5) Middle or body paragraph
Here comes the most crucial section for job applications
in the cover letter format.
In this part, expla
in why you th
ink you're qualified for the role
in terms of expertise, work experience, and skills. You're sell
ing your candidacy
to the reader, so
it's essential
to be as specific and concise as possible. Here are some extra tips
to remember when craft
ing the body paragraph of your cover letter:
Make strong connections between your qualifications and the job requirements.Use several shorter paragraphs or bullet po
ints
instead of one large text block.Avoid repeat
ing all
information that’s already mentioned
in your resume. You can choose the proudest achievements or most relevant experience you want
to highlight and
inv
ite recru
iters
to open your resume for further details.
Here's an example of a cover letter body paragraph:
Cover Letter Example #4 - Body ParagraphI have engaged
in various
industries,
includ
ing technology, education, and beauty. I am detail-oriented, enthusiastic, and diligent, w
ith nearly 6 years of experience
in Content Market
ing, SEO Wr
iting, and Social Media Management. My primary job responsibil
ities
include:
Produc
ing SEO-friendly content
to publish on relevant media channels such as the company webs
ite, L
inked
In, and
Instagram.Conduct
ing keyword research and leverag
ing SEO practices
to optimize the article wr
iting.Managed multiple social media accounts
to promote the company brand
ing and products.
In add
ition, I have a background
in Dig
ital Market
ing and graduated w
ith a Bachelor’s degree
in Communication and an MBA from Western State Univers
ity.
In terms of language abil
ity, I am a native English speaker w
ith professional work
ing proficiency
in Korean and basic French.
6) Clos
ing paragraph
In the clos
ing paragraph of your cover letter, emphasize the value you can br
ing
to the organization. Add
itionally, express
ing enthusiasm about jo
ining the team can highlight your genu
ine
interest
in the role. Don’t forget
to thank the hir
ing manager for their time and consideration.
Here’s an example of how
to craft a compell
ing clos
ing paragraph for your cover letter:
Cover Letter Example #5 - Clos
ing Paragraph
I have had a strong passion for wr
iting s
ince I was l
ittle. I've also been a big fan of Beauty Magaz
ine and the impact that
it br
ings
to young girls for many years. Therefore, I hope that I can become a part of the team and contribute
to the expansion of Beauty Magaz
ine
into the Asian market.
Thank you for tak
ing the time
to review my application. Please let me know if you have any questions. I look forward
to your response.
7) Sign-off
Now,
it's time
to f
inish w
ith a professional sign-off. You can end your cover letter w
ith a formal complimentary clos
ing, followed by your signature. S
ince you're wr
iting a formal document, avoid us
ing casual language and
tone like “Yours truly,” “W
ith love,” or “Take care.”
For an
email/dig
ital cover letter format, you should put your contact
info below your signature. For a pr
inted cover letter format, make sure your signature is handwr
itten.
Examples of appropriate sign-offs
to use
in a standard cover letter format:
S
incerely,Best,K
ind regards,Best regards,Best wishes,W
ith grat
itude,Respectfully,Cordially,
Expert Tips on Formatt
ing Your Cover Letter ProfessionallyBelow are five key elements
to keep
in m
ind for craft
ing a well-formatted cover letter:
Font
Just like your CV or resume,
it’s important
to choose a professional font for your cover letter.Do'sUse standard fonts such as Arial, Helvetica, Robo
to, Times New Roman, or Verdana.Keep the font size between 10.5 and 12 po
ints for readabil
ity.Don'tsAvoid us
ing decorative or fancy fonts that
may appear unprofessional and difficult
to read.
Spac
ing
Proper spac
ing is crucial for creat
ing a clean and professional layout.
It helps employers quickly grasp key
information and makes the cover letter visually appeal
ing.
How
to format spac
ing correctly:
Leave a blank l
ine between sections (e.g., date, recipient’s address, salutation, body paragraphs, clos
ing, and sign-off).Use bus
iness letter spac
ing, typically 1 or 1.15 l
ine spac
ing.
Marg
ins Alignment:
Align all text
to the left for a clean and professional look.Use standard marg
ins of 1”
to 1.5” on all four sides. If space is tight, you can slightly adjust the marg
ins but ensure
it still looks balanced.
Full Block Format
There are three common letter formats: block, modified block, and semi-block. For cover letters, the full-block format is the most professional and widely preferred.
How
to use full block format:
Align all elements of the letter (e.g., text, dates, recipient
information)
to the left marg
in.Separate each paragraph w
ith a blank l
ine for clar
ity and readabil
ity.
Cover Letter Length
Keep your cover letter concise and
informative, ideally between 250–400 words or half a page
to one full page. This ensures
it’s thorough yet easy
to read.Cover Letter Template Real-Life Examples
[Your Name]
[Your Address][Your C
ity, State, Zip Code][Your Phone Number][Your
Email Address]
[Date]
[Hir
ing Manager’s Name]
[Company Name][Company Address][Company C
ity, State, ZIP Code]
Dear Hir
ing Manager (or [hir
ing manager's name]),
My name is [your name]. I’m exc
ited
to apply for the [job t
itle] pos
ition at [Company Name]. [Short overview of your expertise, skills, and most outstand
ing accomplishments
in the field]. [Expla
in your
interest
in this role and briefly expla
in how
it matches your career goals.]
Dur
ing my [number of years] experience, I worked on [major job responsibil
ities]. My greatest accomplishments are [relevant past achievements]. These experiences have allowed me
to ga
in [skills relevant
to the pos
ition], which I believe will allow me
to [how you want
to contribute and help the company grow].
In add
ition
to my experience, I have a solid educational background w
ith a [educational degree]
in [major of study]. I’m also a/an [personal tra
it]
individual who is [soft skill #1, soft skill #2, soft skill #3…].
I am confident that the professional experience and skills I’ve obta
ined
in previous pos
itions have prepared me for this opportun
ity. I would love
to meet you and discuss further on how I might be an asset
to the [name of team, department or company].
I have attached my resume for your reference. Thank you for your consideration and for tak
ing the time
to review my application. I look forward
to hear
ing from you so we could discuss my contributions further
in an
interview at your convenience.
S
incerely,
[Signature]
Now that you know what a cover letter format for job applications looks like, let’s review these cover letter examples.Graphic Designer Cover Letter
Marybelle Sm
ithsVic
toria, TX 77979
may_sm
iths@
email.com(+361)-443-5491
March 18, 2022
Samuel L
inHead of Market
ing TeamSamaTech Corp.90 Live Oak St., Lil
ita, TX77971
Dear Samuel,
My name is Marybelle Sm
iths, a freelance graphic designer w
ith 5 years of experience
in the field. After review
ing your job list
ing, I'm exc
ited
to be apply
ing for the Graphic Designer pos
ition at SamaTech.My proven experience
in various large-scale projects makes me an ideal candidate for this role.
I earned my bachelor’s degree
in Communication and Media Design from Texas AM. Dur
ing my recent 5 years work
ing as a freelancer, I have developed the necessary skills
to deliver
informative and eye-catch
ing designs,
includ
ing package design and market
ing collateral. I have worked w
ith nearly 30 big clients
in the F
inTech, beauty, and
tourism
industries - not
to mention 80+ small and medium-sized projects
in other areas.
The biggest achievement I have obta
ined is an
increase
in blog traffic by 145% and shares by 80% by add
ing my graphics
to the older posts that did not have images. I have received many testimonials from my clients. Please check them out on my L
inked
In and Upwork profiles.
In add
ition
to graphic design work, I have also expanded my expertise
into web design and video production.
To the best of my knowledge, SamaTech is look
ing for part-time assistants
in these two fields.
Therefore, my experience and abil
ities will make me the right f
it for the vacancy at SamaTech. I’d also be able
to develop my skills further should I be hired
to become part of your team.
Thank you for your time and consideration. Please let me know if you have any questions. I look forward
to hear
ing from you and hav
ing an opportun
ity
to interview.
S
incerely,Marybelle Sm
ithsStrategy Analyst
Intern Cover Letter
Jane DoeMelbourne 3000 VICjane.doe@
email.com(+361)-123-456
Jan 18, 2025
Dear Hir
ing Manager,
I am eager
to apply for the Strategy Analyst
Intern pos
ition at A. Consult
ing Firm. I recently graduated w
ith a degree
in Bus
iness Adm
inistration from K. Bus
iness School
in S
ingapore, where I developed a strong foundation
in strategic th
ink
ing, problem-solv
ing, and data analysis.
Although I do not have direct work experience, I have ga
ined practical skills through numerous academic projects and student club activ
ities. As a member of the Economics Student Club, I had the opportun
ity
to lead and collaborate on projects that required analytical th
ink
ing, strategic plann
ing, and effective communication. These experiences have enhanced my problem-solv
ing abil
ities and helped me develop a strong understand
ing of bus
iness dynamics, which I believe are essential for a successful strategy analyst.
I am eager
to learn and make a valuable contribution
to A. Consult
ing Firm and I am eager
to apply my skills while ga
ining exposure
to the consult
ing
industry. My passion for strategic analysis and my abil
ity
to work well w
ith
in teams would allow me
to make a pos
itive contribution
to your firm.
Thank you for consider
ing my application. I look forward
to the possibil
ity of contribut
ing
to your team.
Best regards,
Jane Doe
Market
ing Performance Executive (Fresher) Cover Letter
Shi Yun L
inTaipei, Taiwanshiyun.l
in@
email.com(+886)-123-456
Jan 18, 2025
Dear Hir
ing Manager,
Please accept my application for the Market
ing Performance (Fresher) pos
ition at D. Media Agency. I have a recent degree
in market
ing from N. Univers
ity
in Taiwan and hands-on experience as a Market
ing
Intern at H. Fashion, I am exc
ited
to br
ing my analytical skills, adaptabil
ity, and enthusiasm for performance market
ing
to your team.
Dur
ing my
internship, I supported market
ing campaigns, analyzed data
to gauge campaign effectiveness, and ga
ined a foundational understand
ing of performance metrics. Work
ing
in a fast-paced environment taught me the importance of precision, audience target
ing, and agil
ity
in the dig
ital landscape. I am proficient
in tools like Google Analytics and Excel and have a grow
ing knowledge of paid advertis
ing platforms.
I am eager
to contribute my skills
in data
interpretation, campaign optimization, and cross-team collaboration
to the
innovative work at D. Media Agency. Thank you for consider
ing my application. I would be grateful for the opportun
ity
to discuss my application further at your earliest convenience.
Please feel free
to contact me by phone or
email at your convenience. I look forward
to the possibil
ity of contribut
ing
to your team’s success.
Warm regards,
Shih Yun, L
in
Product Owner Cover Letter
Tyrell J. Wal
ton600 Euclid AvenueLos Angeles, CA 90017Jan 18, 2025
Dear Hir
ing Manager,
After consider
ing, I am enthusiastic about the opportun
ity
to jo
in D. Software Company, by apply
ing for the Product Owner pos
ition. W
ith over 3.5 years of experience as a Product Marketer, I have a strong background
in cus
tomer-centric product development, market analysis, and cross-functional collaboration, which I believe would enable me
to contribute effectively
to your team. Hav
ing worked closely w
ith development teams
to align product features w
ith market demands, I am eager
to br
ing this expertise
to a Product Owner role, particularly
in a company focused on au
tomated market
ing solutions—an area I am passionate about and deeply experienced
in.
In my role as a Product Marketer at E.Software, I was responsible for guid
ing product messag
ing and strategy, analyz
ing cus
tomer feedback
to inform feature prior
itization, and collaborat
ing w
ith eng
ineer
ing and design teams
to ensure seamless product launches. I also hold a Certified Scrum Product Owner (CSPO), which has equipped me w
ith Agile methodology and backlog management skills
to drive product success
in fast-paced development cycles. Besides, I plan
to complete the Bus
iness Analyst course this November
to further optimize my skills as a Product Owner.
I am highly proficient
in us
ing analytics and project management
tools such as Google Analytics, JIRA, and Trello, allow
ing me
to make data-driven decisions and optimize product strategies. Add
itionally, my experience w
ith user research and understand
ing of cus
tomer pa
in po
ints has prepared me
to advocate for end-users effectively and align w
ith bus
iness goals
in my decisions as a Product Owner.
I am
inspired by G. Software Company’s comm
itment
to innovative market
ing au
tomation solutions, and I am confident that my unique blend of market
ing and product experience will be an asset
to your team. Thank you for consider
ing my application, and I look forward
to discuss
ing how my background and skills align w
ith your team’s goals.
S
incerely,
Tyrell J. Wal
ton
F
inancial Analysis Plann
ing (FAP) Cover Letter
Andrew E. Stark4888 Lady Bug DriveColorado Spr
ings, CO 80907
Dear Hir
ing Manager,
After carefully consider
ing your job post
ing on L
inked
In, I am wr
iting
to express my
interest
in the F
inancial Analysis Plann
ing (FAP) pos
ition at M.
Investment Pte. Ltd. W
ith over 8 years of experience as a F
inancial Advisor at
top consult
ing firms and a recent career break
to focus on my family, I am eager
to re-enter the f
inance
industry, br
ing
ing my expertise
in f
inancial plann
ing, strategy development, and client advisory
to your team.
In my previous roles, I developed and implemented tailored f
inancial plans for a diverse portfolio of clients, closely collaborat
ing w
ith cross-functional teams
to identify growth opportun
ities and maximize returns. My responsibil
ities
included f
inancial forecast
ing, budget
ing, and advis
ing clients on strategic
investments, all of which have honed my analytical abil
ities and client-focused approach. I also hold the Chartered F
inancial Analyst (CFA), ensur
ing my knowledge aligns w
ith current
industry standards and the requirements for this pos
ition.
Dur
ing my career break, I cont
inued
to stay engaged
in the f
inance field by complet
ing professional development courses and network
ing w
ith
in the
industry. This has not only refreshed my knowledge but also deepened my passion for f
inancial plann
ing and
investment strategy. I am particularly drawn
to M.
Investment Company due
to its reputation for
innovative f
inancial solutions and comm
itment
to client success, and I am exc
ited about the opportun
ity
to contribute
to your team.
I am confident that my background
in f
inance, comb
ined w
ith my dedication
to produc
ing high-qual
ity results, will make me a strong asset. Thank you for consider
ing my application. I look forward
to the opportun
ity
to discuss how my experience and skills can support your company
in achiev
ing
its goals.
Warm regards,
Andrew E. Stark
Common FAQs about Cover Letter
After read
ing this article, you might still have some questions or
concerns. That's perfectly normal, and we’re here
to help! Below, you'll f
ind an FAQ section address
ing some of the most common questions people have when craft
ing their cover letters.
1) How do I wr
ite my availabil
ity
in a cover letter?
When wr
iting your availabil
ity
in a cover letter, keep
it clear and concise.
Include this
information
in the clos
ing paragraph of your letter.
Include your availabil
ity
in the clos
ing paragraph so the employer knows immediately if your timel
ine aligns w
ith their needs. You might phrase
it as "I am ready
to start right away" or "I am prepared
to beg
in work on (specific date)”. This helps the employer evaluate your f
it and demonstrates your straightforward communication skills — an attribute that many companies value.
2) How do I
include salary expectations
in a cover letter?
If the job post
ing requests salary expectations,
it's best
to address this directly but carefully
in your cover letter. A good approach is
to provide a range while also express
ing your flexibil
ity. You can mention your expected salary range while express
ing your openness
to negotiation.
For example: "Based on my experience and the
industry standard, my expected salary is w
ith
in the range of (amount)
to (amount). However, I am flexible and open
to discuss
ing this further." Employers appreciate when candidates are honest but flexible,
indicat
ing a collaborative spir
it.
3) How do I sign an electronic cover letter?
Sign
ing an electronic cover letter is simpler than you might th
ink. A simple dig
ital signature will do—just end w
ith "S
incerely," followed by your full name. If you want
to take
it a step further, you can add an electronic signature image, but
it’s optional. The key is consistency and professionalism. Employers care more about the content of your letter and the impression
it leaves, so focus on deliver
ing a strong message rather than worry
ing
too much about how you sign
it.
4) What is the ma
in goal of a cover letter?
Beyond what’s
in your resume, the cover letter is a warm
touch – your opportun
ity
to introduce yourself
to a potential employer.
It goes beyond the bullet po
ints of your resume by show
ing your enthusiasm for the pos
ition and highlight
ing specific skills that make you the ideal candidate. Th
ink of
it as a narrative that ties
together why you’re
interested
in the job and how your background makes you a great f
it. The cover letter adds depth, allow
ing you
to expla
in the "why" beh
ind your application and tailor your message
to the company’s needs — someth
ing that can make a huge difference
in compet
itive job markets.
5) What should a cover letter
include?
A good cover letter should
include several key elements: an
introduction that expresses your
interest
in the pos
ition, a summary of relevant experience or skills, and why you are
interested
in the company. F
inish w
ith a call
to action, like express
ing your
interest
in an
interview, and sign off professionally. The letter should also be tailored
to the specific job description, show
ing that you’ve taken the time
to understand the company’s needs.
6) Are cover letters becom
ing obsolete?
Not exactly! Cover letters are evolv
ing rather than becom
ing obsolete.
In some
industries—such as tech—cover letters might be less common, but
in fields like consult
ing, education, or creative roles, they still hold considerable value. A well-wr
itten cover letter can convey your enthusiasm and show that you’re not just mass-apply
ing for jobs. Even if
it’s optional, subm
itt
ing a thoughtful cover letter can make you stand out
in a compet
itive job market.
It’s all about know
ing your audience.
7) Do employers read cover letters?
Yes, many employers do read cover letters, especially when they are narrow
ing down candidates for an
interview. A well-crafted cover letter can dist
inguish you from other applicants and show that you have taken the time
to understand the company’s needs. While some recru
iters
may focus ma
inly on your resume, others will appreciate the added context a cover letter provides, especially if
it addresses how your experience aligns w
ith their specific challenges.
8) Should I use AI
to wr
ite a cover letter?
Us
ing AI
to draft a cover letter can be a helpful start
ing po
int, especially if you're unsure where
to beg
in. AI
tools can generate a structure and suggest content. However,
to make a genu
ine impact, personalize the draft
to reflect your authentic voice and specific experience. Hir
ing managers are skilled at spott
ing generic letters, so add
ing a personal
touch—highlight
ing your enthusiasm for the role and how your skills meet the company’s needs—is essential.
9) Should I
include a cover letter if the application says "optional"?
If the cover letter is "optional," consider subm
itt
ing one if you genu
inely want the job. A well-wr
itten cover letter can show your enthusiasm and provide details that your resume
may not fully convey.
It's an opportun
ity
to dist
inguish yourself from other candidates, especially
in compet
itive markets like S
ingapore or Taiwan. Unless you're under tight time constra
ints, subm
itt
ing a cover letter when optional can only help your chances.
10) What should I wr
ite
in a cover letter if I don’t have work experience?
If you don’t have work experience, focus on the skills and experiences you do have—such as your education,
internships, volunteer work, or relevant projects. Highlight the transferable skills you’ve developed, like teamwork, problem-solv
ing, or leadership, and tie them
to the requirements of the job. Employers are often more
interested
in your potential and your enthusiasm for the field.
11) What should I wr
ite
in a cover letter if I’m a career changer?
As a career changer, your cover letter is the perfect place
to expla
in why you’re mak
ing the sw
itch and what makes you a strong candidate for this new path. Emphasize transferable skills from your previous roles—like communication, problem-solv
ing, or management—that are relevant
to the new
industry. Show that you’re enthusiastic about the change, and mention any steps you’ve taken
to bridge the gap, such as courses, certifications, or projects. Expla
in why you are
interested
in the new field and how your previous experience br
ings a unique perspective.
For
instance, if you're trans
ition
ing
into IT from a retail background, emphasize your problem-solv
ing abil
ities, cus
tomer service experience, and adaptabil
ity. Show that you've done your homework and convey your enthusiasm for embrac
ing new challenges
in this career path.
12) What should I wr
ite
in a cover letter if I’m a return
ing parent?
If you’re a return
ing parent, acknowledge your career break briefly and then quickly shift the focus
to your value as a candidate. Mention the skills you’ve developed dur
ing your time away—such as mult
itask
ing, organization, and resilience—and relate them
to the pos
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