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Apa Itu Scrum Master? Ini Dia Tugas, Gaji, dan Skill yang Perlu Dikuasai
Tahukah kamu apa itu Scrum Master? Menurut hasil laporan World Economic Forum (WEF) pada tahun 2020, Scrum Master adalah salah satu pekerjaan yang sangat penting di tengah perkembangan teknologi yang sangat pesat sekarang ini.
Fenomena kemunculan perusahaan rintisan atau startup, membuat tingkat persaingan antar perusahaan menjadi semakin ketat. Para perusahaan-perusahaan rintisan berlomba-lomba untuk menghasilkan produk yang dapat menyelesaikan permasalahan di lingkungan masyarakat.
Sebagai salah satu profesi yang berperan penting dalam pengembangan sebuah produk, kebutuhan akan profesi Scrum Master juga semakin tinggi. Lalu apa saja peran dan tugas seorang Scrum Master? Dan berapa gaji seorang Scrum Master? Jika kamu penasaran, yuk simak ulasan lengkapnya berikut ini!Daftar isi:
Siapa itu Scrum Master?
Tugas dan Tanggung Jawab dari Scrum Master
Tahapan Scrum
Skill Scrum Master
Gaji Scrum Master
Tips Menjadi Scrum Master
Apa itu Scrum Master?Scrum Master adalah fasilitator yang menerapkan kerangka kerja Scrum untuk tim pengembang. Kata “Master” di sini artinya adalah orang yang menguasai semua tahapan dalam Agile Scrum. Agile Scrum Master bertanggung jawab untuk memastikan bahwa tim pengembang dan pemangku kepentingan memahami serta mengikuti praktik-praktik dalam metode Scrum dengan benar.
Metode Scrum sendiri merupakan kerangka kerja Agile yang biasanya digunakan untuk mengembangkan proyek-proyek kompleks. Terutama proyek-proyek dalam bidang perangkat lunak. Kerangka kerja ini menggunakan siklus pengembangan singkat yang disebut dengan sprint.
Pemilihan Scrum dalam sebuah proyek biasanya dilakukan karena prosesnya yang efisien dan kolaboratif. Keberhasilan penerapan Scrum juga tergantung pada keahlian Scrum Master.
Meskipun disebut "Master", namun peran Scrum Master sendiri lebih berfokus pada mendukung dan memfasilitasi daripada mengontrol atau memimpin tim pengembang.
Perbedaan utama antara Scrum Master dan Project Manager terletak pada fokus kerjanya. Project Manager berfokus pada hasil proyek, termasuk anggaran, timeline, sumber daya, dan komunikasi antar tim. Sementara itu, Scrum Master lebih berfokus pada tim pengembang yaitu memastikan bahwa anggota tim dapat mencapai keberhasilan dalam pengembangan proyek.Tugas dan Tanggung Jawab Scrum MasterTugas utama Scrum Master yaitu memastikan bahwa semua anggota tim pengembang bisa bekerja sesuai dengan prinsip-prinsip Agile Scrum yang telah ditetapkan. Berikut adalah rincian tugas Scrum Master dalam pengembangan sebuah produk:
Memfasilitasi proses Scrum dengan mendukung tim pengembang dan pemangku kepentingan agar dapat memahami dan menerapkan prinsip-prinsip Scrum dengan efektif.Mengatasi hambatan atau masalah yang mungkin menghalangi kemajuan tim dalam mengembangkan produk.Memberikan bimbingan dan dukungan kepada anggota tim dan pemangku kepentingan agar dapat bekerja secara optimal.Memastikan bahwa semua tim dapat mengikuti penerapan kerangka kerja Scrum dengan benar dan efektif.Mengelola konflik dengan membantu dalam menyelesaikan masalah yang ada dalam tim dan memastikan kerja sama bisa kembali berjalan secara efektif.Meningkatkan transparansi dalam komunikasi dan pemahaman antara semua pihak terlibat dalam proyek.Memimpin berbagai pertemuan dalam Scrum, seperti rapat harian, peninjauan sprint, dan evaluasi sprint untuk memastikan bahwa kinerja tim sudah berjalan efektif dan sesuai dengan prinsip-prinsip Scrum.Melakukan pemantauan dan memberikan umpan balik secara terus-menerus kepada tim pengembang dan pemangku kepentingan untuk membantu perbaikan secara berkelanjutan.Sedang cari kerja? Temukan pekerjaan impian kamu di Cake! Job Portal terbaik dan terpercaya di Indonesia. 🎉Cari KerjaTahap-Tahap Scrum Dalam menjalankan tugas dan perannya, seorang Scrum Master biasanya menggunakan beberapa tahapan metode scrum sebagai patokan. Tahap-tahap dalam metode Scrum berfungsi sebagai pedoman untuk menjalankan prinsip-prinsip Agile Scrum yang benar. Berikut adalah beberapa tahapan dalam kerangka kerja Scrum:
1. Sprint
Iterasi yang memiliki batas waktu, umumnya satu iterasi berlangsung selama dua sampai empat minggu. Pada tahap ini, tim pengembang akan berfokus pada penyelesaian serangkaian daftar pekerjaan yang telah direncanakan sebelumnya.
2. Backlog Produk
Daftar prioritas yang berisi daftar fitur, penyempurnaan, dan perbaikan bug yang perlu dikerjakan dalam pengembangan suatu produk. Manajemen dan pemeliharaan backlog produk biasanya dilakukan oleh Product Owner.📚 Baca juga: Pernah dengar profesi Bug Hunter? Pelajari skill, prospek kerja, dan gajinya di sini!
3. Sprint Backlog
Bagian kecil dari backlog produk yang berisi item pekerjaan yang dipilih untuk dijalankan pada sprint tertentu. Dalam satu sprint, pengembang bisa mengambil beberapa pekerjaan yang akan dikerjakan selama periode sprint berlangsung.
4. Artefak Scrum
Dalam penerapannya, Scrum menggunakan berbagai artefak atau visualisasi pekerjaan seperti grafik burndown dan kanban board. Tujuannya adalah untuk memantau kemajuan dan progres pekerjaan tim serta sebagai bentuk pelaporan kepada para pemangku kepentingan.
5. Acara Scrum
Terdapat berbagai acara dalam Scrum, seperti perencanaan sprint, rapat harian, peninjauan sprint, dan evaluasi sprint. Tujuannya adalah untuk meningkatkan struktur dan efisiensi kolaborasi dalam tim.Sedang cari kerja? Temukan pekerjaan impian kamu di Cake! Job Portal terbaik dan terpercaya di Indonesia. 🎉Cari KerjaSkill yang Dimiliki Scrum MasterAgar dapat menjalankan tugas dan peran sebagai Scrum Master dengan baik, terdapat beberapa skill atau kemampuan yang harus dimiliki oleh Scrum Master. Berikut adalah beberapa skill wajib yang harus dikuasai seorang Scrum Master:
1. Pemecahan Masalah
Seorang profesional Scrum Master tidak hanya berperan sebagai pemimpin, tetapi juga terlibat secara aktif dalam kolaborasi tim untuk memastikan penerapan Scrum berjalan dengan baik. Salah satu bentuk kerjasama tersebut adalah dengan membantu tim untuk mengidentifikasi permasalahan yang muncul selama pengembangan produk.
Selanjutnya, seorang Scrum Master juga diharapkan mampu membimbing tim dalam menemukan solusi kreatif untuk mengatasi permasalahan tersebut. Kemampuan pemecahan masalah ini juga sangat berperan dalam membantu Scrum Master untuk mengatasi konflik atau hambatan yang mungkin muncul dalam melaksanakan tugasnya.
2. Kepemimpinan
Dengan skill kepemimpinan yang baik, seorang Scrum Master akan mampu membimbing anggota tim untuk mencapai tingkat produktivitas dan efektivitas yang tinggi dalam pekerjaan mereka.
Beberapa contoh skill kepemimpinan yang sebaiknya dimiliki oleh seorang Agile Scrum Master yaitu kemampuan memberikan petunjuk yang jelas, kemampuan motivasi untuk meningkatkan kinerja tim, dan kemampuan menciptakan lingkungan kerja yang positif di antara anggota tim.
3. Memiliki Empati
Karena Scrum Master memiliki peran seperti seorang pemimpin, maka sangat penting untuk terus mengembangkan rasa empati terhadap anggota timnya. Bahkan dalam praktiknya, seorang profesional Scrum Master juga akan berinteraksi dengan individu dari berbagai tingkat jabatan.
Oleh karena itu, Scrum Master perlu memiliki pemahaman yang mendalam tentang apa yang mendorong seseorang untuk melakukan suatu tindakan. Dengan memiliki empati, Scrum Master akan mampu membina hubungan yang positif dan mengoptimalkan kinerja Scrum pada berbagai tingkatan pekerjaan yang berbeda.
4. Komunikasi
Dalam melaksanakan tanggung jawabnya, seorang Scrum Master perlu menyampaikan informasi terkait penerapan Scrum kepada berbagai pihak, termasuk tim, perusahaan, dan pemangku kepentingan. Oleh karena itu, kemampuan berkomunikasi secara efektif merupakan hal yang sangat penting bagi seorang Scrum Master.
Keahlian berkomunikasi yang baik akan memberikan dukungan kepada Scrum Master dalam melakukan diskusi, berbagi ide, dan menyampaikan kemajuan kinerja tim kepada perusahaan dan pemangku kepentingan.
5. Adaptif
Agile Scrum Master juga memerlukan keterampilan untuk mengelola perubahan, baik yang terkait dengan sistem maupun kebutuhan tim, dengan efektif. Oleh karena itu, dibutuhkan keterampilan adaptasi atau penyesuaian diri dengan berbagai perubahan yang bisa terjadi kapan saja.
Selain itu, seorang Scrum Master juga diharapkan mampu menyesuaikan diri dengan berbagai kepribadian yang dimiliki oleh para anggota tim. Hal ini bertujuan agar Scrum Master dapat berkolaborasi secara efektif dan memberikan hasil yang optimal bagi perusahaan.
6. Pemahaman Teknologi
Scrum Master akan menghabiskan sebagian besar waktunya untuk berinteraksi dengan para tim pengembang. Oleh karena itu, pemahaman yang mendalam terkait teknologi, pengalaman, dan lingkungan kerja seorang pengembang merupakan hal yang krusial.
Seorang Scrum Master akan mendapatkan penghargaan yang lebih dari para tim jika mampu mengatasi kendala-kendala yang dihadapi oleh para pengembang.
7. Coaching
Kemampuan coaching sangat diperlukan agar Scrum Master dapat mengidentifikasi potensi, kelebihan, dan kelemahan para anggota tim. Dengan begitu, seorang Scrum Master akan dapat memberikan bimbingan dan pelatihan dalam penerapan Scrum yang efisien.
Dengan keahlian coaching tersebut, seorang Scrum Master juga akan mampu mendukung anggota tim dalam pengembangan keterampilan, peningkatan kinerja, dan memaksimalkan potensi yang dimiliki oleh setiap anggota tim.
8. Agile dan Scrum
Scrum Master juga harus memastikan bahwa anggota tim memahami dan mampu menerapkan prinsip-prinsip metode Agile dan Scrum dalam pekerjaan mereka.
Untuk mewujudkannya, seorang Scrum Master perlu memiliki pemahaman yang mendalam mengenai praktik-praktik kerja metode Agile dan Scrum secara efektif memimpin serta membimbing tim dalam pengembangan produk.Sedang cari kerja? Temukan pekerjaan impian kamu di Cake! Job Portal terbaik dan terpercaya di Indonesia. 🎉Cari Kerja
Gaji Scrum MasterBesaran gaji seorang Scrum Master berbeda-beda tergantung pada kebijakan perusahaan. Menurut data dari Salary Predict, Untuk tingkat entry level dengan pengalaman kerja 1 sampai 3 tahun, rata-rata gaji seorang Scrum Master adalah sekitar Rp 255.182.023 per tahun.
Sementara itu, untuk Senior Scrum Master dengan pengalaman kerja lebih dari 8 tahun, gaji rata-ratanya adalah sekitar Rp 433.917.111 per tahun. Berdasarkan data tersebut, maka dapat disimpulkan jika gaji rata-rata Scrum Master di Indonesia untuk semua level adalah sekitar Rp 348.340.120 per tahun dengan gaji rata-rata per jamnya sebesar Rp 167.471.
Gaji tersebut merupakan kisaran gaji kotor dan belum termasuk dengan bonus dan tunjangan lain yang bisa didapatkan oleh Scrum Master. Berdasarkan data dari Salary Predict, rata-rata Scrum Master di Indonesia bisa mendapatkan bonus sekitar Rp 9.355.515.
Tips Menjadi Seorang Profesional Scrum MasterTahap pertama untuk menjadi seorang profesional Scrum Master adalah mempunyai tiga sertifikasi tingkat dasar, yaitu Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), dan Certified Scrum Developer (CSD). Jika ketiga sertifikasi tersebut telah dimiliki, maka gelar Certified Scrum Professional (CSP) akan bisa didapatkan oleh Scrum Master.
Untuk mendapatkan sertifikasi CSP, dibutuhkan partisipasi dalam setidaknya 70 kelas pendidikan dan memiliki pengalaman mengelola Scrum selama 36 bulan dalam 5 tahun. Jika ingin naik ke jenjang yang lebih tinggi, seorang Scrum Master bisa mengambil sertifikasi Professional Scrum Master I, Professional Scrum Master II, dan Professional Scrum Master III.
Setelah berhasil menjadi profesional Scrum Master, kamu bisa naik menjadi Product Owner yang bertanggung jawab dalam penyusunan prioritas pekerjaan tim pengembang. Dari Product Owner, kamu masih bisa naik lagi menjadi Project Manager yang bertanggung jawab untuk memimpin proyek dan memastikan proyek berjalan sesuai dengan anggaran dan waktunya.Untuk menjadi seorang profesional Scrum Master yang memiliki nilai jual lebih, kamu harus memiliki CV yang menarik. Apakah CV kamu sebagai Scrum Master sudah menarik? Jika belum, kamu bisa membuatnya secara gratis melalui Cake. Tersedia 50+ template CV gratis yang akan membantu meningkatkan nilai jual kamu sebagai seorang Scrum Master, lho!Buat CV ATS-friendly di Cake sekarang juga! Ada 50+ template dan 100% gratis!Buat CV
KesimpulanScrum Master adalah orang bertanggung jawab terhadap pelaksanaan kerangka kerja Agile Scrum dalam pengembangan produk di sebuah perusahaanSeorang Scrum Master bertugas untuk memastikan bahwa semua anggota tim pengembang dan para pemangku kepentingan bisa bekerja sesuai dengan prinsip-prinsip Agile Scrum yang telah ditetapkan.Dalam menjalankan tugas sebagai Scrum Master, kamu harus memahami lima konsep dasar dalam metode Scrum yaitu sprint, backlog produk, sprint backlog, artefak scrum, dan acara Scrum.Beberapa skill yang dibutuhkan oleh seorang Scrum Master yaitu pemecahan masalah, kepemimpinan, empati, komunikasi, adaptif, paham akan teknologi, coaching, dan memahami Agile dan Scrum dengan baikGaji rata-rata Scrum Master di Indonesia yaitu sekitar Rp 348.340.120 dengan estimasi bonus gaji sekitar Rp 9.355.515.Untuk menjadi seorang profesional Scrum Master, ada 3 sertifikasi dasar Scrum Master di Indonesia yang perlu kamu miliki yaitu Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), dan Certified Scrum Developer (CSD).Seorang profesional Scrum Master juga bisa naik jenjang karir menjadi Product Owner kemudian menjadi Project Manager yang bertugas memimpin jalannya suatu proyek.Cake adalah website untuk membuat CV terbaik yang bisa menunjukan professional branding kamu di mata HRD. Kamu bisa langsung menggunakan template CV ATS-friendly dari Cake dan download dalam bentuk PDF, 100% gratis! Selain bikin CV gratis, kamu juga bisa buat portofolio dan cari kerja dengan job portal atau aplikasi cari kerja Cake.--- Ditulis Oleh Ita Sugiharti ---
Scrum 是什麼？為什麼軟體開發團隊愛用 Scrum 敏捷框架？
Scrum 是一種敏捷開發的管理架構。Scrum 的執行方式讓軟體開發團隊可以在短時間內不斷重新回顧與修正產品開發的成果及瓶頸，快速更新迭代，成為深受軟體開發團隊常用的管理架構。
本文將說明 Scrum 的架構、如何導入軟體產品開發過程，以及市面上採用 Scrum 架構的專案管理工具及模板。
文章大綱一、Scrum 管理架構是什麼？為什麼軟體產品開發愛用 Scrum？二、典型 Scrum 框架長什麼樣？Sprint 衝刺流程又是什麼？三、Scrum 角色分工包含哪些？四、Scrum 適合哪種團隊？有哪些好用的專案管理工具？
一、Scrum 管理架構是什麼？為什麼軟體產品開發愛用 Scrum？
為了迎合快速變動以及需求多變的市場，許多軟體產品團隊都會使用敏捷開發（agile）的精神來進行產品設計、開發、及後續服務，而 Scrum 便是敏捷開發中最常用的管理架構之一。
Scrum 一詞起源自橄欖球隊的術語 Scrummage，在中斷的比賽要重新開始時，球員們會肩並肩靠在一起爭球，並在爭到球後以團隊共同前進的方式，逐步接力傳球並即時變換進攻戰術，帶球衝破敵方陣線。
若將此概念套用在產品開發上，亦即開發團隊可透過 Scrum 以高靈活的合作方式相互配合，並適時中斷開發進度，將開發時程切成數個短期衝刺階段，並在每次衝刺前重新檢視並修正產品開發方向，以提高新產品的開發速度與靈活度，最終達成產品的開發與交付。
提出 Scrum 管理架構的 Ken Schwaber 為推廣這個概念，創立了 Scrum.org，提供 Scrum 架構的訓練課程以及證照考核平台，並且建立了使用者社群，讓全球各地的軟體產品開發團隊可以互相交流，尋求更有效率、更自由的產品開發模式。
Scrum 的應用領域隨著時間的推移，也逐漸擴大到不同的產業領域裡。除了 Google、Spotify、Adobe 等國際知名科技公司都引用了 Scrum 的概念推出自己的敏捷開發工具；2015 年，國泰航空為導入網路訂票系統，便是透過 Scrum 的架構，從原本三個月推出一個新功能，成功加速到一個月可以推出 2 - 3 個新功能。此外，擁有廣大台灣用戶群的台新數位銀行 Richart，也是利用 Scrum 架構而誕生的 App。
二、典型 Scrum 框架長什麼樣？Sprint 衝刺流程又是什麼？
前面我們已了解 Scrum 的功能以及使用目的，那麼Scrum 的實際運作流程是如何呢？
典型 Scrum 框架涵蓋一系列的完整產品開發流程，從待辦清單、衝刺規劃和執行、每日站立會議、到檢視及回顧等。
如前面所提 Scrum 會將產品開發流程切成數個「短期衝刺」的階段，並且目標在每次的短期衝刺中達到最高的效率與成果，就成為一次產品「迭代」。每個短期衝刺，可以分成以下數個項目：
Scrum 流程項目執行方式衝刺待辦清單（Product Backlog / Sprint Backlog）產品負責人會依據市場、客戶等來源取得產品回饋、競品分析等資料，列出衝刺待辦事項清單，並且從搜集來的資訊評估各個項目的重要性，決定團隊的待辦順序衝刺規劃（Sprint Planninig）在每次短期衝刺開始時，團隊會召開短期衝刺規劃會議，共同決定團隊目標、待辦事項以及對應的負責團隊衝刺活動（Sprint Implementation）團隊會依據待辦事項以及衝刺規劃會議中決議的團隊目標，進行為期 2 週左右的衝刺活動（視團隊及產品開發需求）每日站立會議（Daily Standups）在這 2 週期間，團隊在每天開始時會進行 15 分鐘的快速站立會議，已追蹤團隊個成員的工作進度，並針對工作上遇到的瓶頸進行討論與排除衝刺檢視（Sprint Review）在短期衝刺的最後一天，團隊會召開會議檢視本次衝刺的「產品成果」衝刺回顧（Sprint Retro）在短期衝刺結束後，團隊會針對本次短期衝刺中的「流程」面向進行討論及修正，並且將成功經驗待到下一次的短期衝刺中增量（Increment）每次的短期衝刺中所達成的產品成果，就是「產品增量」，可以是產品推出、新功能、功能 debug 等
三、Scrum 角色分工包含哪些？
要確實執行 Scrum 管理架構，團隊必須有以下三個重要角色：
Scrum 角色職責說明Scrum 主持人（Scrum Master）Scrum 主持人為舉辦各式 Scrum 活動的角色，包含衝刺規劃會議、每天的站立會議、衝刺檢視及回顧，確保會議討論順利進行Scrum 產品負責人（Product Owner）產品負責人代表市場、客戶，確保開發團隊的成果能符合客戶需求，在衝刺前會列出待辦事項並決定先後順序；在衝刺結束後，產品負責人則會決定產品是否可以推出 / 出貨Scrum 開發團隊（Development Team）開發團隊則代表參與短期衝刺活動的所有人，必須建立共同衝刺目標，並且積極合作配合，以確保衝刺活動的成功執行；在衝刺結束後，也需積極提出衝刺活動的反饋，持續共同改善產品開發以及衝刺流程
四、Scrum 適合哪種團隊？有哪些好用的專案管理工具？
Scrum 的管理架構隨著各企業的導入與改善，也逐漸發展更廣泛的應用模式，不僅可以應用在產品管理、軟體開發及修正，還逐漸延伸到研究、行銷、銷售等領域。
以行銷為例，Scrum 的架構便與行銷領域配合，發展成「敏捷行銷（Agile Marketing）」的模式。行銷團隊可以運用 Scrum 的概念，透過搜集行銷數據的系統迅速了解市場趨勢及需求，立即進行新的行銷規劃活動，活動規模不一定要龐大，但團隊得以在各次的行銷活動中取得更直接的市場與客戶回饋，並即時進行修正，在下一次行銷活動中改善。
正因為敏捷開發以及 Scrum 的管理架構越來越受到重視，市面上也有越來越多 Scrum 管理工具：
許多專案管理工具如 Asana 提供 Scrum 相關模板和功能使用說明，方便團隊快速套入和運用 Scrum。
提供 Scrum 架構中必要活動的執行模板，如衝刺規劃模板（Sprint Planninig）、衝刺回顧模板（Sprint Retro）、每日站立會議模板（Daily Standups）、衝刺待辦清單模板（Sprint Backlog）、Scrumban 等，幫助團隊迅速掌握 Scrum 的執行基礎與概念。並且 Asana 導入了「多個專案」概念，方便使用者可以分開管理各個專案的工作進度，更適合跨團隊、跨專案的團隊使用。
提供相對優惠的 Scrum 專案管理工具，並且整合多元數據呈現平台，包含表格、甘特圖、看板（Kanban）等，方便使用者在 Clickup 上就能製作出符合各團隊角色需要的工作圖表。
主打高彈性、高客製化的 Scrum 專案管理平台，可以使用者自身需求及習慣調整專案管理平台頁面。
以 Scrum 為核心開發出來的軟體開發平台，並逐漸演變為更普及的專案管理系統。整合了多數雲端平台，如 Google Drive、Dropbox、Slack、Zoom，更方便使用者遠端操作，並且提供時間追蹤的功能，讓專案管理主管可依照 Jira 提供的工作報告評估團隊成員的工作分配。
儘管擁有廣泛的應用實例，Scrum 也有執行上的限制。由於 Scrum 講求密切以及靈活的團隊合作，對於遠端工作的公司團隊，就容易受到即時溝通的限制而降低 Scrum 的執行效率；此外，在 Scrum 短期衝刺的過程中，講求團隊成員主動且積極地達成目標，若團隊成員在執行過程中會遇到多層官僚限制，就會大大降低 Scrum 的執行效果。
對此，Scrum 也積極鼓勵團隊針對執行過程進行小組檢討與改善，依照各個團隊的執行需求進行改良，才能確實達到 Scrum 的效果。
Scrum 作為敏捷開發（Agile）的手段，提供了敏捷開發的執行架構，使得 Agile 的概念得以更加落實，而依據 Scrum 架構設計出來的執行模板，也使得企業與相關人力可以更無痛地在公司營運上導入敏捷開發的概念，更有效地強化團隊競爭力。
延伸閱讀：APP 工程師找工作 大全 - iOS/Android 工程師薪水、應用程式發展趨勢一次掌握
Licenses & Certifications on a Resume - An Easy Guide
When applying for a job, having licenses and certifications related to the position can be a valuable addition to your resume. These credentials show employers that you have acquired the necessary skills and knowledge to excel in the role.
However, figuring out which licenses and certifications to include on your resume can be confusing. This guide provides an easy-to-follow overview of how to effectively highlight your licenses and certifications on your resume, helping you stand out as a qualified candidate to potential employers.
TABLEOFCONTENTWhat are Certifications and Licenses?
When to Include Certifications on ResumesHow to List Certifications on ResumeExamples of Good Certifications for 10 Different ProfessionsWhere to Put Certifications on ResumesCertifications on Resume ExampleWhat are Certifications and Licenses?Certifications and licenses show that you have the knowledge and abilities to do a specific job. They prove that you have been trained and are prepared to meet the job requirements.
Including certifications and licenses on your resume is important because employers want to hire professionals who are well-prepared. Some industries require specific skills for certain jobs, and having the right certification shows that you have taken the time to polish your skills.
Certifications are not the same as online courses. They come from reputable sources that show you have specialized knowledge and skills. While online courses are similar to university courses, it's important to make sure that the provider is reliable.
Since many employers use Applicant Tracking Systems (ATS) to screen job applications. Having a certification section on your resume increases the chances of your resume being read by employers. Adding certifications to your resume is easy, but there are important things to consider before listing them.
When to Include Certifications on Resumes?Created by CakeResume
The job requires a certificateSome job requirements may ask for certifications on your resume. Employers seek knowledge and skills; a certified license or credential can prove you have what it takes.
The certificate is relevant to the job
Certain jobs require specific expertise. Relevant certifications on your resume can show that you have the skills needed for the job.
The certification is credible
Certifications on a resume should come from reliable entities and training programs to demonstrate that you have completed a serious and quality training course to develop the required knowledge and skills.
There is space left to include the certifications on the resume
If there is space left on your resume after listing relevant details (e.g., education, skills, work experience), you can include a certification section on your resume.
You have limited practical experience
Adding certifications to your resume can compensate for lack of work history and show that you are a strong candidate with proof of skills and expertise. Even if you have expertise that the employer does not directly demand, including relevant certificates on your resume can display your current level of expertise.How to List Certifications on ResumeNow that we have covered the situations on when to include certifications on a resume, it is important to know how to list certifications on your resume/CV with some examples.
✨ Things to include when listing a certification on a resume:
Full name of the certificationName of certifying agency/bodyDate of obtainment and expiration
📝Note: Some licenses and certifications on a resume can be state-specific. Thus you may have to include location if this applies to your scenario. For example, resume certifications in nursing shall display the state where the certificate was issued.
✨ How to list certification in progress on a resume:
Write “in progress” for any certifications on your resume that you are still undertaking and the expected date for completion.Example of a CPR certification on a resume:Licenses and CertificationsCPR Certified (In progress)American Red CrossMiami, FL, 2021
✨ List in reverse chronological order for multiple certifications.For professionals with more than one license or certification, adding certifications to your resume shall display the most recent license first and then list past certificates completed. Listing certifications on your resume in reverse chronological order makes your document easy to read and straightforward.Examples of Good Certifications for 10 Different ProfessionsCertifications boost your resume, and each industry/field has specific certifications tailored to jobs in that industry. Here are some different professions with examples of certifications that fit well on a resume.GeneralITMarketingHealthcare/MedicalProject ManagementFitnessNursingEducationBusinessLawGeneralGenerally speaking, certifications on a resume vary and heavily rely on the job description and what you prioritize. When it comes to cover skills in general, here are some examples of certifications that can be used across many different jobs:
Certified Associate in Project Management (CAPM)Certified Business Analysis Professional (CBAP)Professional in Human Resources (PHR)Certified Inside Sales Professional (CISP)Cisco Certified Internet Expert (CCIE)
ITTech recruiters highly regard certifications on IT resumes, and specializations prove you have the skill set they are seeking for. Here are some examples of IT resume certifications on-demand:
Cisco Certified Technician (CCT)Certified cloud security professional (CCSP)Certified information security manager (CISM)AWS certified cloud practitionerOracle Certifications MarketingThe marketing field covers a lot of specialties considering the use of digital platforms. Here are some examples of certifications on a marketing resume:
Google Ads CertificationDigital Marketing Certification*Youtube CertificationGoogle Analytics CertificationEmail Marketing Certification
*Available at eCornell, Cornell University’s online learning platform.Healthcare/MedicalProfessionals in the healthcare/medical field require specific certifications to show they are capable of treating patients. A FEMA certification on your resume is one of the most recognized certifications, which comes from the Emergency Management Institute. Assuming you are qualified for enrollment, this is one of the free certifications you can use for your resume. You may also go for a BLS certification on your resume, as they provide training for emergencies.
Certifications vary depending on the specialty you are focusing on. For med assistants, a CMA certification to show you are a Certified Medical Assistant (CMA). Other examples of certifications on a healthcare/medical resume are Certified Patient Care Technician (CPCT) and Certified Pharmacy Technician (CPhT).
Project ManagementWhen it comes to PM certifications on your resume, PMP certification is the way to go, but you need to assess if this certification fulfills your goals and needs for your job circumstances. Furthermore, you can take online classes on online course providers, such as Udemy, to get a certificate on a resume.
Online course sites provide agile courses and test prep for the PMP training. Other relevant examples of certifications for your resume are BVOP Certified Project Manager, Certified Associate in Project Management (CAPM), and Master Project Manager (MPM)
FitnessFitness covers many areas, and certifications to put on a resume can vary. You can get licenses and certifications on your resume in the following fitness specialties:
Personal TrainerGroup Fitness InstructorHealth CoachMedical Exercise Specialist
Some renowned institutions to certifications on a fitness resume are The National Academy of Sports Medicine (NASM), The American Council of Exercise (ACE), and The American College of Sports Medicine (ACSM).NursingAs a new graduate of nursing or someone who is looking to advance their career in the field, a Registered Nurse or having a Master of Science in Nursing can earn certification on a CV or resume. The following certifications to include on your resume are some examples for nursing professionals:
Certified Registered Nurse Anesthetist (CRNA)Advanced Practice Registered Nurse (APRN)Nurse Practitioner (NP)Family Nurse Practitioner Certification (FNP-BC)Adult Nurse Practitioner (ANP-BC)EducationIn order to enhance your career prospects in the education field, many institutions and degree programs award certifications for a variety of credentialing options. The following certifications on a resume can be utilized:
Teacher Assistant CertificateElementary EducationEarly Childhood Education CertificateAmerican Sign Language CertificationSecondary EducationBusiness
Before selecting which business certifications fit well on your resume, make sure to narrow the focus to a business area, such as management, supply chain, or sales. Here are some examples so you have an idea:
Certified Business Analysis Professional (CBAP)Certified Professional Management Consultant (CPMC)Certified Management Accountant (CMA)APICS Certified Supply Chain Professional certification (CSCP)Salesforce CertificationLawCertifications for legal practitioners rely on what type of lawyer or which law-related career you are pursuing. Here are some examples of certifications on a legal resume:
Paralegal CertificateCertified IRB ProfessionalCertified Legal Manager (CLM)Board Certification in Trial LawCertified Divorce Financial AnalystWant to know how your resume stacks up? Our AI resume checker evaluates formatting, keywords, and content to help you stand out to recruiters.Analyze My ResumeWhere to Put Certifications on Resumes?Your certifications on a resume can be displayed in specific sections of your resume or CV. Here is now to put certifications and licenses on different section in your resume or CV.Resume Headline/TitleResume Profile/Summary/ObjectiveSkills SectionEducation SectionA Dedicated Section for Certifications1.Resume Headline/TitleWant employers to look at your credentials right away? You can display certifications on your resume headline/title. Your resume headline displays one of the highlights of your career, and it goes along with your contact information.Example of certifications in the resume headline:Certified Personal Trainer With 6 Years of Experience.2.Resume Profile/Summary/ObjectiveListing certifications on your resume summary/objective add value to this section as your experience, skills, and competencies are displayed here. Deciding where to put certifications on your resume profile can be at the beginning of the end.
Example of certifications in the resume summary:Personal trainer with 7+ years of experience in training individuals, groups, and mentoring recruits. Proven track record of designing routine and nutrition plans. Possessing certification by the American Council of Exercise (ACE).
You can also mention “Certified” at the beginning to show you have certifications on your resume.3.Skills SectionSkills can make or break a resume. You can create a new section focusing on trained skills that back your certifications on your resume.Examples of certifications in the skills section:✅Hard skillsRisk AnalysisCost ManagementNegotiationGoal SettingsBudget Management✅Soft skillsPerseveranceAdaptabilityEmotional IntelligenceSelf-drivenTeamwork✅PMP Certified SkillsDecision MakingConflict ManagementInfluencingCommunicationMotivation4.Education SectionFor listing certifications on a resume education section, all you need to mention is the certification name, name of the institution, and year of graduation.Example of certifications in the education section:Paralegal Professional Certificate ProgramVillanova University, Philadelphia, PA05/2013
5. A dedicated section for certificationsYou can dedicate a section named “licenses and certifications” on your resume. If there are space limitations, using a one-word headline for the certification section on your resume will suffice.Example of the certifications section:Certified Clinical Research Coordinator (CCRC) | Association of Clinical Research Professionals2012/08Licensed Practical Nurse (LPN) |National Association of Practical Nurse Education and Service2010/05
Certifications on Resume ExamplesThe certification section on a resume varies as different jobs require different types of certifications. Furthermore, it is important to tailor your resume certification section according to the job description, so list certifications that are relevant to the job.Here are some examples for the resume certifications section:CNA Resume Certification SectionAWS Solutions Architect Resume Certification SectionCertified Scrum Master Resume Certification SectionCertified Medical Assistant Resume Certification SectionProject Manager Professional (PMP) Resume Certification SectionGroup Fitness Instructor Resume Certification SectionCNA Resume Certification SectionCertifications
Certified Nursing Assistant (CNA), 2020CPR/AED certified, 2020
AWS Solutions Architect Resume Certification SectionCertifications
AWS Cloud Practitioner, 2019UdemyAWS Certified Data Analytics - Specialty, 2018Amazon AWSAWS Solutions Architect - Professional, 2017Amazon AWS
Certified Scrum Master Resume Certification SectionCertifications
Advanced Certified Scrum Master (A-CSM), Mar. 2020Certified Scrum Master (CSM), Aug. 2018
Certified Medical Assistant Resume Certification SectionCertifications
Certified Medical Assistant in Endocrinology (SCMA-END), 2020Certified Medical Assistant (CMA), 2018 - Present
Project Manager Professional (PMP) Resume Certification SectionCertifications
Certified Project Director, Sep. 2020Global Association for Quality Management (GAQM)Project Management in IT Security (PMITS), Jan. 2018EC-CouncilProfessional in Project Management (PPM), Mar. 2016Global Association for Quality Management (GAQM)
Group Fitness Instructor Resume Certification SectionCertifications
International Sports Sciences Association (ISSA), May 2015Fitness Trainer CertificationNational Academy of Sports Medicine (NASM), Aug. 2013
--- Originally written by Jose J. Rosales---
10+ Sertifikasi di Bidang Informatika untuk Dapatkan Karir Mentereng
Sertifikasi di bidang informatika adalah kualifikasi yang menunjukkan kompetensi seseorang dalam suatu bidang IT tertentu. Untuk mendapatkan sertifikasi IT tersebut, seseorang perlu lulus ujian maupun mengikuti pelatihan walam jangka waktu tertentu.
Sertifikat IT memang bukan satu-satunya cara untuk mendapatkan pekerjaan di bidang TI. Namun, memiliki sertifikasi komputer yang tepat akan memberikan manfaat bagi karir seseorang di bidang IT.
Selain itu, sertifikasi informatika juga merupakan adalah pilihan yang patut dipertimbangkan jika kamu sedang ingin mempelajari keterampilan baru sekaligus mendapatkan pengakuan yang sah.1. Apple Professional Training Courses
Tahun 2022 lalu, Apple meluncurkan pelatihan profesional dan sertifikasi untuk IT Support and Management. Dua sertifikasi di bidang informatika yang masih baru ini ditujukan untuk para profesional IT yang sudah memiliki sertifikasi dari Apple.
Pelatihan dalam sertifikasi IT ini dirancang untuk diselesaikan secara berurutan, dimulai dari pelatihan tentang Apple Device Support sampai Apple Deployment and Management.
Biaya: $149 per ujianPekerjaan potensial: Manajer proyek, koordinator proyekPersyaratan: Tidak ada persyaratan formal yang khusus
2. AWS Certified Cloud Practitioner (CCP)
Sertifikasi CCP merupakan salah contoh sertifikasi kompetensi yang paling diminati di bidang TI. Sertifikasi informatika dari AWS ini dirancang untuk memperoleh pengetahuan dasar tentang AWS, dan akan sangat berguna bagi mereka yang baru memulai karir di bidang TI.
Seperti yang kamu tahu, Amazon Web Services (AWS) merupakan platform cloud yang paling banyak digunakan di dunia saat ini. Oleh karena itu, mempelajari platform AWS akan memberikan keuntungan dalam industri ini.
Biaya: $100Pekerjaan potensial: Magang rekayasa cloud, pengembang cloud, insinyur cloud, arsitek cloudPersyaratan: Tidak ada prasyarat untuk ujian, tetapi Amazon merekomendasikan untuk memiliki setidaknya pemahaman dasar tentang layanan dan penggunaan AWS sekitar 6 bulanJalur sertifikasi: Setelah AWS Cloud Practitioner, kamu dapat melanjutkan untuk mendapatkan sertifikasi yang lebih lanjut seperti AWS Certified Developer atau AWS Certified Solutions Architect.
3. Certified Ethical Hacker (CEH)
Sertifikat hacker etis mungkin terdengar sedikit aneh. Namun, banyak perusahaan mempekerjakan para profesional di bidang keamanan untuk menjaga keamanan dari serangan peretas.
Pemegang sertifikat IT ini memiliki pemahaman yang mendalam tentang alat, sumber daya, dan teknik yang digunakan oleh para peretas untuk mengeksploitasi kerentanan sistem IT.
Biaya: $1199Pekerjaan potensial: Insinyur keamanan, konsultan keamanan, administrator keamanan, analis keamanan, spesialis keamanan,Persyaratan: Tidak ada persyaratan formal yang khusus📚 Baca juga:10 Cara Menjadi Hacker Profesional secara Otodidak bagi Pemula!
4. Certified ScrumMaster (CSM)
Certified Scrum Master adalah contoh sertifikasi kompetensi tingkat awal yang ditawarkan oleh Scrum Alliance. Sertifikat ini dirancang untuk memvalidasi keterampilan seseorang dalam menggunakan Scrum, sebuah kerangka pengembangan agile yang populer.
Ujian dalam sertifikasi ini mencakup beberapa topik seperti Scrum dan agile, teori Scrum, nilai-nilai Scrum, tim Scrum, peran Scrum master, acara Scrum, dan artefak Scrum.
Biaya: Mulai $400 sampai $1,000 tergantung pada lokasi dan pemilihan kursus (online, offline, atau kombinasi dari keduanya dengan harga $1199.)Pekerjaan potensial: Scrum master, insinyur perangkat lunak, analis bisnis, atau manajer proyekPersyaratan: Tidak ada prasyarat khusus untuk ujian
5. Google Cloud Digital Leader
Cloud Digital Leader adalah sertifikasi IT tingkat awal dari Google dalam cloud computing. Sertifikasi ini dirancang untuk menguji kemampuan seseorang dalam prinsip dasar Google Cloud.
Biaya: $99Pekerjaan potensial: Tidak terkait dengan peran pekerjaan tertentuPersyaratan: Tidak ada persyaratan formalJalur sertifikasi: Setelah Cloud Digital Leader, kandidat dapat melanjutkan untuk mengambil sertifikasi yang akan mempersiapkan mereka dengan keterampilan pekerjaan tingkat dasar seperti Google Associate Cloud Engineer.
6. Cisco Certified Network Associate (CCNA)
CCNA adalah sertifikasi Cisco tingkat asosiasi yang mencakup dasar-dasar tentang masalah jaringan TI. Sertifikasi ini mencakup akses jaringan, koneksi IP, dan layanan IP. Tidak hanya itu, sertifikasi Cisco ini juga cukup populer di kalangan profesional jaringan karena dominasi Cisco dalam pasar jaringan.
Biaya: $300Pekerjaan Potensial: Spesialis jaringan, administrator jaringan, administrator sistem, insinyur jaringanPersyaratan: 1 ujian sertifikasi diperlukan. Tidak ada prasyarat untuk ujian, tetapi Cisco merekomendasikan memiliki 1 tahun pelatihan dan pengalaman dengan jaringan komputer.Jalur Sertifikasi: Setelah CCNA, kandidat dapat melanjutkan untuk mengambil sertifikasi jaringan yang lebih lanjut, seperti Cisco Certified Network Professional (CCNP) atau Juniper Networks Certified Associate - Junos (JNCIA-Junos).
7. Cisco Certified Technician (CCT)
CCT merupakan sertifikasi Cisco yang ditujukan untuk memverifikasi kemampuan seseorang dalam mendiagnosa, memperbaiki, dan mengganti perangkat jaringan dalam sistem Cisco.
Untuk sertifikasi Cisco tersebut, ada dua jalur yang dapat kamu pilih yaitu pusat data atau routing dan switching.
Biaya: $125Pekerjaan potensial: Administrator jaringan, administrator sistem, spesialis jaringan, insinyur jaringanPersyaratan: Untuk sertifikasi CCT pusat data, kandidat perlu mengambil pelatihan tentang Supporting Cisco Data Center System Devices atau DCTECH v2.0. Sementara untuk sertifikasi routing dan switching, kandidat perlu mengambil pelatihan tentang Supporting Cisco Routing and Switching Network Devices atau RSTECH
8. CompTIA certifications
CompTIA menawarkan beberapa sertifikasi informatika untuk para profesional IT tingkat pemula. Sertifikasi-sertifikasi ini mencakup sejumlah topik penting dalam IT, seperti dasar-dasar IT, dasar-dasar keamanan, jaringan, dan dukungan TI.
CompTIA A+
CompTIA A+ merupakan contoh sertifikasi yang dirancang untuk memvalidasi kemampuan dalam menemukan masalah dan menyelesaikannya dengan jaringan, sistem operasi, perangkat mobile, dan keamanan.
Biaya: $246 per ujianPekerjaan potensial: Analis helpdesk, spesialis support teknis, insinyur jaringan asosiasi, administrator desktop support, spesialis support sistemPersyaratan: Diperlukan 2 ujian sertifikasi. Tidak ada prasyarat khusus untuk ujian, tetapi CompTIA merekomendasikan untuk memiliki pengalaman praktis selama 9 hingga 12 bulan.Jalur sertifikasi: Setelah CompTIA A+, kandidat dapat melanjutkan untuk mengambil sertifikasi CompTIA lainnya seperti Security+ atau Network+, atau sertifikasi dari penyedia lain seperti CCNA.
CompTIA IT Fundamentals+
CompTIA IT Fundamentals+ merupakan sertifikat keahlian komputer yang dirancang untuk memvalidasi pengetahuan dasar seseorang dalam IT dan untuk membantu mereka dalam memberikan gambaran tentang pekerjaan di bidang IT.
Sertifikasi komputer ini cocok bagi mahasiswa yang baru lulus atau mereka yang ingin beralih untuk berkarir di bidang IT.
Biaya: $134Pekerjaan Potensial: Tidak terkait dengan peran pekerjaan tertentuPersyaratan: Tidak ada pengalaman sebelumnya yang direkomendasikanJalur Sertifikasi: Setelah ITF+, kandidat dapat melanjutkan untuk mengambil CompTIA A+ atau sertifikasi tingkat dasar lainnya
CompTIA IT Network+
CompTIA Network+ merupakan sertifikasi IT yang dirancang untuk memvalidasi kemampuan kandidat untuk mengkonfigurasi, mengelola, dan merawat perangkat jaringan.
Sertifikat IT ini dianggap lebih ramah pemula daripada sertifikasi CCNA. Oleh karena itu, sertifikasi ini bisa menjadi pilihan yang tepat bagi pemula yang baru mengenal bidang jaringan.
Biaya: $358Pekerjaan potensial: Administrator jaringan, insinyur jaringan, insinyur sistem, administrator sistem, dan konsultan sistemPersyaratan: Tidak ada persyaratan formal, namun CompTIA A+ merekomendasikan untuk memiliki pengalaman di bidang jaringan selama 9 hingga 12 bulanJalur Sertifikasi: Banyak kandidat melanjutkan untuk mengambil CCNA atau sertifikasi jaringan lainnya setelah Network+
CompTIA IT Security+
CompTIA Security+ merupakan sertifikasi di bidang informatika yang dirancang untuk memvalidasi pengetahuan tentang keamanan dasar seperti ancaman, serangan, kerentanan IT, manajemen risiko, kriptografi, dan lain sebagainya. Sertifikasi ini juga mencakup beberapa bidang seperti enkripsi dan keamanan.
Biaya: $392Pekerjaan potensial: Administrator keamanan, spesialis keamanan, konsultan keamanan, insinyur keamanan, administrator jaringan, analis keamanan, auditor ITPersyaratan: Membutuhkan satu ujian sertifikasi. Tidak ada prasyarat formal, tetapi CompTIA merekomendasikan memiliki sertifikasi CompTIA Network+ dan 2 tahun pengalaman dalam administrasi IT.Jalur sertifikasi: Setelah Security+, kandidat dapat melanjutkan untuk mengambil sertifikasi keamanan lainnya seperti ISC2 Systems Security Certified Practitioner (SSCP) atau ISACA Certified Information Systems Auditor (CISA)📚 Baca juga:Auditor Adalah: Arti, Tugas, Gaji dan Cara Menjadi Auditor!
9. GIAC Information Security Fundamentals (GISF)
GISF adalah contoh sertifikasi kompetensi untuk menguji keterampilan dasar dalam bidang keamanan IT yang mencakup kriptografi, jaringan, dan keamanan siber. Selain dasar-dasar keamanan, sertifikasi komputer ini dirancang untuk mengidentifikasi potensi risiko dan ancaman terhadap data dan sumber daya informasi.
Sertifikat IT dari GIAC ini berfungsi untuk memvalidasi keterampilan dalam menangani ancaman keamanan potensial dan memastikan keamanan dan privasi bisnis.
Biaya: $949Pekerjaan potensial: Analis keamanan siber, spesialis keamanan informasi, manajer keamanan non-IT, manajer IT, dan administrator sistemPersyaratan: Tidak ada persyaratan formal untuk GISFJalur sertifikasi: Mereka yang mengambil GISF dapat melanjutkan untuk mengambil GIAC Security Essentials Certification (GSEC)
10. ISACA Information Technology Certified Associate (ITCA)
ITCA adalah sertifikasi di bidang informatika dari ISACA untuk menguji keterampilan dasar bagi mereka yang baru memasuki industri IT. Sertifikat keahlian komputer ini ditujukan untuk mahasiswa yang baru lulus, profesional IT yang sedang naik daun, dan tim yang ingin meningkatkan keterampilan para pekerjanya.
Terdapat 5 sertifikasi individu yang masing-masing mencakup domain yang berbeda. Beberapa domain tersebut yaitu dasar-dasar komputasi, keamanan siber, jaringan dan infrastruktur, ilmu data, dan pengembangan perangkat lunak
Biaya: $120 untuk anggota ISACA, $150 untuk non-anggota ISACAPekerjaan Potensial: Tidak terkait dengan peran pekerjaan tertentuPersyaratan: Tidak ada persyaratan formal
11. ITIL 4 Foundation
ITIL 4 dari Axelos adalah kerangka kerja manajemen populer yang dirancang untuk meningkatkan efisiensi tim dan proses organisasi. Sertifikasi ITIL 4 Foundation merupakan sertifikasi yang dirancang untuk menguji kemampuan dalam manajemen layanan TI dari awal hingga akhir.
Ujian dalam sertifikasi IT ini mencakup prinsip-prinsip panduan ITIL 4, 4 dimensi manajemen layanan, dan konsep-konsep kunci seperti Lean, agile, dan DevOps.
Biaya: Bervariasi tergantung pada vendorPekerjaan potensial: Manajer proyek, analis sistemPersyaratan: Tidak ada persyaratan formal
12. Linux Essentials Certification
Linux Essentials merupakan sertifikat keahlian komputer yang dirancang untuk menunjukkan pemahaman tentang Linux. Linux sendiri adalah sistem operasi sumber terbuka yang populer digunakan dalam beberapa industri.
Ujian untuk mendapatkan sertifikat IT ini mencakup konsep dasar tentang Linux, keamanan sistem, izin file, serta direktori publik dan pribadi. Pelatihan Ini juga mencakup cara kerja dengan baris perintah, membuat dan memulihkan cadangan dan arsip terkompresi, serta membuat dan menjalankan skrip sederhana.
Biaya: $120Pekerjaan potensial: Programmer IT, administrator, atau insinyurPersyaratan: Tidak ada persyaratan formalJalur sertifikasi: Setelah Sertifikasi Linux Essentials, kandidat dapat melanjutkan pada sertifikasi profesional LPIC tingkat lanjut.
13. Microsoft Certified: Fundamentals
Microsoft Certified: Fundamentals merupakan sertifikasi IT tingkat dasar yang juga mencakup pemahaman tentang produk dan layanan Microsoft. Sertifikasi di bidang informatika ini meliputi beberapa pelatihan seperti Microsoft 365, Azure, Dynamics, Power Platform, kecerdasan buatan, data, keamanan, dan lain sebagainya.
Biaya: $99 per ujianPekerjaan potensial: Spesialis IT, teknisi dukungan server Microsoft, spesialis Teknisi Microsoft, administrator sistem Microsoft,Persyaratan: Satu ujian diperlukan untuk setiap sertifikasi. Tidak ada prasyarat khusus lainnyaJalur sertifikasi: Setelah sertifikasi Microsoft Fundamentals, kandidat dapat melanjutkan untuk sertifikasi lainnya seperti Azure Database Administrator Associate atau Microsoft Certified: Security Operations Analyst Associate.
14. Microsoft Technology Associate (MTA)
Microsoft Technology Associate merupakan contoh sertifikasi kompetensi tingkat awal yang menunjukkan keterampilan dasar di bidang IT. Sertifikasi informatika ini dikeluarkan oleh Microsoft Learning dan berisi beberapa pelatihan seperti jaringan, sistem operasi, administrasi Windows Server, keamanan, dan lain sebagainya.
Sertifikat IT ini juga merupakan langkah awal yang bagus untuk siapapun yang ingin memulai karir di bidang infrastruktur desktop, server, atau private cloud computing.
Biaya: Bervariasi tergantung dengan lokasi ujianPekerjaan potensial: Semua pekerjaan di bidang ITPersyaratan: Tidak ada persyaratan formal
15. Oracle Certified Associate (OCA)
OCA adalah sertifikasi komputer tingkat awal untuk menunjukkan keterampilan dan pengetahuan dasar tentang Java. Sertifikat IT ini merupakan langkah awal yang bisa kamu ambil untuk menjadi programmer Java profesional.
Untuk mempersiapkan ujian, kamu perlu menyelesaikan pelatihan Java SE 8 tingkat pemula dan menengah. Pelatihan tersebut mencakup dasar-dasar Java dan latihan-latihan yang akan membantu kamu memahami pemrograman berorientasi objek berbasis Java.
Biaya: $245Pekerjaan potensial: Programmer ITPersyaratan: Tidak ada persyaratan formalJalur Sertifikasi: Setelah mendapatkan sertifikasi OCA, kamu dapat melanjutkan untuk mengambil sertifikasi Oracle Certified Professional.
16. PMI Certified Associate in Project Management (CAPM)
CAPM adalah sertifikat IT yang dikeluarkan oleh Project Management Institute (PMI) sebagai pengakuan atas keterampilan manajemen proyek tingkat awal. Sertifikasi komputer CAPM juga sudah diakui secara global. Pemegang sertifikat CAPM dapat menuliskan gelar CAPM di belakang namanya. Contoh: Nama, CAPM.
Biaya: $300 untuk non-anggota PMI dan $225 untuk anggota PMIPekerjaan potensial: Manajer proyek TI, koordinator proyek TIPersyaratan: Tidak ada persyaratan formalJalur Sertifikasi: Kandidat yang ingin menekuni jalur manajemen proyek dapat melanjutkan untuk mengambil sertifikasi Project Management Professional (PMP).📚 Baca juga:Apa itu Project Management? Tujuan dan Tahapan Kerjanya!
17. Systems Security Certified Practitioner
Systems Security Certified Practitioner (SSCP) adalah contoh sertifikasi pengakuan atas pengetahuan dan keterampilan teknis dalam menerapkan, memantau, dan mengelola infrastruktur TI.
SSCP juga termasuk 7 sertifikat keahlian komputer yang diakui oleh Departemen Pertahanan AS sebagai sertifikasi dasar dalam Information Assurance (IA). Memperoleh SSCP merupakan langkah yang strategis untuk meningkatkan karir dan melindungi aset penting sebuah organisasi.
Biaya: $249Pekerjaan potensial: Insinyur keamanan jaringan, insinyur sistem, analis keamanan, analis sistem dan jaringan, konsultan keamanan, administrator sistem, administrator keamanan, dan administrator basis dataPersyaratan:Memiliki 1 tahun pengalaman kerja dalam 1 atau lebih dari 7 domain yang mencakup kontrol akses, operasi dan administrasi keamanan, identifikasi dan pemantauan risiko, respon dan pemulihan insiden, kriptografi, keamanan jaringan dan komunikasi, serta keamanan sistem dan aplikasi.Kamu juga dapat mengikuti ujian jika memiliki gelar terkait dari perguruan tinggi atau universitas terakreditasi atau setara dalam ilmu bidang IT.Jika tidak memenuhi tersebut, kamu dapat mengikuti ujian untuk menjadi Associate dari (ISC)². Setelah itu kamu akan memiliki 2 tahun untuk menyelesaikan 1 tahun pengalaman yang diperlukan.Temukan pekerjaan impian kamu di Cake!. Cake adalah situs lowongan kerja terpercaya dan transparan. Kamu bisa mencari lowongan pekerjaan dari berbagai perusahaan berkualitas dan ternama. Tunggu apalagi 🎉Cari Kerja
Memiliki sertifikasi di bidang informatika memegang peranan penting untuk mempermudah karir di bidang IT. Oleh karena itu, kamu perlu menuliskan sertifikasi IT dan kompetensi apa saja yang kamu miliki dalam CV.
CV yang bagus dan informatif akan mendapatkan kesempatan yang lebih besar untuk melangkah ke tahap wawancara. Jika kamu bingung bagaimana cara menulis CV yang tepat, Cake menyediakan lebih dari 50 template CV gratis yang bisa kamu gunakan. Jadi, masih ragu untuk menulis CV kamu di Cake?
Kesimpulan
Sertifikasi di bidang informatika adalah kualifikasi yang menunjukkan kompetensi seseorang dalam suatu bidang IT tertentu.Ada berbagai sertifikasi IT yang digunakan untuk menguji kompetensi seseorang di bidang IT.Apple Professional Training Courses merupakan sertifikasi informatika dari Apple yang digunakan untuk menguji kompetensi seseorang yang bersertifikasi Apple di bidang IT Support and Management.CCP merupakan contoh sertifikasi kompetensi yang dirancang untuk menguji kompetensi seseorang tentang AWS.CEH merupakan sertifikasi IT yang digunakan untuk menguji pemahaman seseorang tentang alat, sumber daya, dan teknik yang digunakan oleh para peretas untuk mengeksploitasi kerentanan sistem IT.CSM adalah contoh sertifikasi kompetensi untuk memvalidasi keterampilan seseorang dalam menggunakan Scrum.Cloud Digital Leader adalah sertifikasi IT dari Google dalam cloud computing.CCNA adalah sertifikasi Cisco tingkat asosiasi yang mencakup dasar-dasar tentang masalah jaringan TI.CCT merupakan sertifikasi Cisco yang ditujukan untuk memverifikasi kemampuan seseorang dalam mendiagnosa, memperbaiki, dan mengganti perangkat jaringan dalam sistem Cisco.CompTIA A+ merupakan contoh sertifikasi yang dirancang untuk memvalidasi kemampuan dalam menemukan masalah dan menyelesaikannya dengan jaringan dan sistem operasi.CompTIA IT Fundamentals+ merupakan sertifikat keahlian komputer yang dirancang untuk memvalidasi pengetahuan dasar seseorang dalam IT.CompTIA Network+ merupakan sertifikasi IT yang dirancang untuk memvalidasi kemampuan kandidat untuk mengkonfigurasi, mengelola, dan merawat jaringan.CompTIA Security+ merupakan sertifikasi di bidang informatika yang dirancang untuk memvalidasi pengetahuan tentang keamanan dasar.GISF adalah contoh sertifikasi kompetensi untuk menguji keterampilan dasar dalam bidang keamanan IT dan siber.ITCA adalah sertifikasi di bidang informatika dari ISACA untuk menguji keterampilan dasar bagi mereka yang baru memasuki industri IT.ITIL 4 Foundation merupakan sertifikasi yang dirancang untuk menguji kemampuan dalam manajemen layanan TI.Linux Essentials merupakan sertifikat keahlian komputer yang dirancang untuk menunjukkan pemahaman tentang Linux.Microsoft Certified: Fundamentals merupakan sertifikasi IT tingkat dasar yang juga mencakup pemahaman tentang produk dan layanan Microsoft.MTA merupakan contoh sertifikasi kompetensi tingkat awal yang menunjukkan keterampilan dasar di bidang IT.OCA adalah sertifikasi komputer tingkat awal untuk menunjukkan keterampilan dan pengetahuan dasar tentang Java.CAPM adalah sertifikat IT dari PMI sebagai pengakuan atas keterampilan manajemen proyek tingkat awal.SSCP adalah contoh sertifikasi pengakuan atas pengetahuan dan keterampilan teknis dalam infrastruktur TI.
Cake adalah website bikin CV ATS-friendly gratis dengan tampilan menarik dan profesional. Cocok untuk para mahasiswa, fresh graduates hingga para professional. Buat juga portofolio online kamu dengan Cake dan cari lowongan di website cari kerja atau aplikasi cari kerja kami. Yuk, cobain Cake sekarang juga untuk mendapatkan pekerjaan impian kamu!--- Ditulis Oleh Ita Sugiharti ---
Agile Project Manager Resume Step-by-Step Writing Guide (w/ Resume Sample)
7 Agile Project Manager Resume Samples and Writing GuideAgile project manager is a relatively new job compared to other manager positions. However, in the IT industry, this strategy has been implemented for a long time. Before making an Agile project manager resume, you need to know that this job requires a person who is agile, adaptable, and also able to build and collaborate with various teams.
The advantage of Agile project management in doing work is its ability to capture changes in the project being worked on. Agile methodologies apply a short iteration system (usually 1-4 weeks) to see what changes, adjustments, or improvements need to be applied in the next project.
Managing Agile projects is the main task. From establishing two-way communication with the team and stakeholders, ensuring that Agile principles and practices are applied, attending many meetings, organizing sprint planning, reviewing project progress, and even being a mentor and coach to younger members.Table of Contents:Key Sections in Agile Project Manager ResumeTop 7 Agile Project Manager Resume SamplesExtra Tips for When Crafting a Agile Project Manager ResumeConclusion
In the iterative approach, the project is divided into small parts. The most commonly used methodologies are Scrum and Kanban. And here is the good news for you: demand for Agile professionals is on the rise, after declining the previous year. A stable and high-paying job, it’s a great time to create an Agile project manager resume. In this article, Cake provides 7 examples of Agile project manager resumes that you can use as a guide!Key Sections in Agile Project Manager Resume
Let’s Start with Contact Information and Other Details
Contact information contains personal information that must be included in the Agile project manager's resume. In addition to the resume, contact information must also be included in the cover letter.
Full nameEmail addressPhone numberLinkedInPortfolio
However, you should avoid including the following information in Agile project manager resume. Apart from data security issues, writing too much detailed information can also potentially lead to discrimination.
Social security numberID numberBank account informationPrevious statusYour date of birthComplete addressRace
Make A Professional Resume Summary
Agile project manager is a position that requires long experience, so the format used is a professional resume summary and not a resume objective (which is usually used by recent graduates). The resume summarycontains concise information (about 3 sentences) that includes: the applicant's background, accomplishments in previous jobs, and also mastery of tools related to the Agile project manager position.
Resume Summary Example #1Experienced Agile Project Manager skilled in applying Agile practices to marketing projects, resulting in a 15% increase in campaign ROI. Professional Scrum Master (PSM) and Scaled Agile Framework (SAFe Agilist) certifications. Accustomed to working with multinational companies and managing 20+ team members.Resume Summary Example #2Agile Project Manager with more than 5 years of experience in the asset management business, leading two teams with a 90% increase in productivity with a new work system. Scrum Master and CSM certified. Since 2023 involved in mentoring team members on Agile principles and best practices.
List Your Work Experience In Agile Project Manager Resume
Work experience is the soul of an agile project resume. Avoid using the same action verbs in a resume. Use a variety of words to make your information more enjoyable to read.Don't forget the little details such as last position, company name, and dates of employment. Try not to exaggerate the information so that recruiters don't overestimate your abilities. Believe us, it will all come out in the interview process.
Recruiters have seconds to minutes to scan an application. For easy reading, always use bullet points in your work experience.Resume Work Experience Example #1Agile Project Manager, Marin Inc, Jan 2020 - Aug 2024Oversaw the sprint planning performance of 15 team members using the Jira application, increasing productivity by 50% with a collaborative work system.Led daily stand-up meetings with the team and stakeholders on real-time progress and roadblocks, increasing problem-solving efficiency by 30%.Received positive feedback from all team members regarding leadership and timeliness.Agile Project Manager, NAVA, Nov 2016 - Jan 2020Ensure 100% visibility into team efforts using Sprint Planning, Release and Sprint Burndown, Daily Scrum, Sprint Demos, and Retrospective.Promoted continuous improvement, resulting in 25% more innovation from the team than before.Trained and mentored 20 team members once a week for 6 months on Agile principles and best practices.
Add Key Skills and Certifications for Agile Project Managers
How important is it to include hard and soft skills in an Agile project manager resume? It all depends on your work experience. If you are a recent graduate, information about soft skills is very important because it is part of your negotiating power when applying for a job.
Try to have a balance of both skills. In addition to the ability to master certain tools, an Agile project manager must be able to build good interactions with the team and stakeholders. Here are some skills that hiring managers look for:Soft SkillsCommunication skillsOrganizational skillsTeam leadershipSeamless collaborationAbility to work with multiple teamsProblem-solvingAdaptabilityHard SkillsBusiness AdministrationData AnalysisUnderstanding of Agile principles and values, such as iterative development, continuous improvement, and customer satisfaction.Ability to manage Agile projects, including sprint planning, backlog management, and stakeholder communication.Quality AssuranceMastery of the Scrum frameworkAbility to manage daily stand-up meetingsAbility to build continuous integrationProject management tools, such as Jira, Asana, Trello, MS ProjectMastering Agile methodologies: Scrum, Kanban, Lean, XP (Extreme Programming)
However, for those with years of experience, the list of skills can be replaced with certifications. Aspiring Agile project managers need to list certifications for several reasons:
Demonstrate skills and expertiseIncrease your credibilityIncrease your chances of being hiredDemonstrate progress in using Agile development practices
Project management certifications that should be considered in an Agile project manager resume:
Lean Six Sigma CertificationAgile Certified Coach (ICP-ACC)Kanban Management Professional (KMP)Scaled Agile Framework (SAFe Agilist)Professional Scrum Master (PSM)PMI Agile Certified Practitioner (PMI-ACP)Certified Scrum Product Owner (CSPO)Certified ScrumMaster (CSM)
List References
Does a resume with Agile experience need a list of references? Many people disagree on this point. Some think that including a list of references on a resume is too early and that recruiters may not be interested. Besides, a list of references will only take up space in a resume that is only 2 to 3 pages long.
However, some say that such a list will make the Agile project manager's resume stand out. Cake has some tips for writing a reference list that you can follow:
Ask permission first. Not everyone likes to have their information shared, so ask for permission by explaining which companies the references will be used for.
It's best to avoid including this information if you're applying through a job portal. That is because the people with access to your Agile project manager resume are more numerous and harder to track. Remember, you're holding someone's personal information, so always be careful.References are usually requested during the interview process. You can write ‘references available upon request’ at the bottom of your resume to indicate that you are willing to provide a list of references if the hiring manager requests.Top 7 Agile Project Manager Resume Samples
Agile Project Manager with Scrum Master Certification
Agile Project Manager with PMI-ACP Certification
Agile Project Manager Resume with CSM Certification
Agile Project Manager With Experience in Software Development
Agile Project Manager With Experience In IT
Agile Project Manager With Experience In Project Management
Agile Project Manager With Experience In Business Analysis
Extra Tips for When Crafting a Agile Project Manager ResumeUse Keywords and Tailor your resume
The rise of the Agile project manager role is great news, but it doesn't mean the challenges have gone away. The position is becoming increasingly competitive, and that means your competition could number in the hundreds or even thousands.
Tailoring your resume can help you stand out from the crowd. The essence of tailoring your resume is to tailor your application to the requirements, demands and needs of the company.
This means that the content of the resumes you send to different companies may be different. Wait, that doesn't mean you have to manipulate the information, but you do have to choose which information to emphasize.
If a job opening at one company requires candidates to be proficient in Scrum, then that's the skill you highlight on your resume. However, another company may require candidates to have a broad understanding of the Kanban concept. So what should you do to ensure that your resume reflects your mastery of Agile methodologies?
Understand the job requirements and find the right keywords.Emphasize relevant skills and experience.Make sure your resume is easy to read by the Applicant Tracking System (ATS).
Company A - Agile/Scrum Project Manager
Qualifications:
5+ years of recent experience as a Scrum Master and is CSM certified10+ years of project management experience with Agile teamsAsset Management experienceAbility to manage projects with functional project teamsStrong knowledge of sprint planning
Company B - Agile Project Manager - Required Qualifications
Certified Scrum Master (CSM) or equivalent required - Agile certifications such as PMI-ACP, CSP or SA, SAFe certificationsExperience with ADOComprehensive knowledge of Agile practicesAccustomed to working in an Agile environment
In the example above, you can see how two companies advertising for the same position can have very different requirements, and that’s why you need to customize your Agile project manager resume.
You can also find several keywords such as agile practices, agile environment, sprint planning, asset management, Scrum Master, project teams, etc.
Use action verbs
Action verbs are a group of words often used in resumes to emphasize achievement and performance. Action verbs are used in the cover letter, letter of recommendation, self-description, list of work experience, list of volunteer experience, and list of internship experience.
Examples of action verbs that you can use include
Successfully managedIncreased team productivityIncreased customer satisfactionManaged projectsReduced inefficiencyEnsure smoother project executionAssistedHelpedBuiltImproved
Let's take an example sentence:Mentored and coached a team of 10 on Agile principles and best practices.Managed collective activities, issues, dependencies and risks of projects with a 100% success rate.Ensured transparency throughout the delivery using Agile best practices, giving impact on work effectiveness up to 90%.
Quantify Your accomplishments
It is kind of a red flag if you just wrote your responsibilities in the work experience section. The hiring manager knows better because the job responsibilities are used to compile Key Performance Indicators (KPIs) for the employee. Plus, they are the ones who make the job available. So why bother writing them down?
What you should do is quantify your accomplishments by including metrics and statistics. These numbers will help hiring managers understand your contributions to the previous company.
You can include quantifiable accomplishments in your cover letter, resume summary, and work experience. Here are some examples:Managed a team of 10 people from 2 different departments.Increased work efficiency to 100% by replacing an old system with a new one.Successfully managed a $10 billion national project scope.
Conclusion
An Agile project manager is responsible for overseeing work progress, communicating with various stakeholders, ensuring that all Agile principles and practices are implemented, and acting as a mentor and coach to junior staff.After experiencing a decline, the position of Agile project manager is predicted to continue to increase, considering that many companies are starting to adapt to Agile methodologies.The Agile Project Manager resume is intended for at least mid-level professionals, not recent graduates. Therefore, the resume summary and work experience must be able to highlight accomplishments and technical and non-technical skills.Keywords, quantifying accomplishments, and action verbs are a combination that will make your Agile project resume stand out to recruiters. That's why it's important to research the company and read the job posting carefully. Don't forget to make sure your resume is properly formatted, free of typos, and free of misinformation before submitting it.
The Agile project manager resume samples is just one of hundreds of resume samples available on Cake. We also provide cover letters, resume and CV templates from a variety of professions, plus the free online resume builder. All of this is free to access by simply registering. Join us and discover more career tips!— Originally written by May Luong Erika Rizqi —
從資料科學走向產品管理！在好奇心與成本之間取捨的 PayPal 資深產品經理 Nicolas
在本集的《科技職涯》中，我們邀請了目前在美國 PayPal 擔任 Senior Product Manager 的 Nicolas，來跟我們分享這 15 年的職涯經驗。Nicolas 在中央大學數學系畢業後繼續唸了交通大學的資工所，拿到碩士學位後加入了 IC 設計公司 Sunplus。在半導體產業的四年多的時間，Nicolas 接觸了很多軟體公司的專案，包括當時正在興起 Google、騰訊等，進而發現自己對軟體產業的興趣。接著，Nicolas 先是到台灣 Yahoo 擔任軟體工程師，後來因為專注在 Scrum Master、Team Lead 等有管理職能的角色，Nicolas 又挖掘到自己對商業的興趣，所以前往美國念 MBA。商學院畢業後，Nicolas 進了 Facebook 擔任 Data Scientist，而後因為想要嘗試新的東西，再次轉換到 VISA 擔任 Product Manager。經歷豐富但卻不走直線的 Nicolas，跨領域、跨產業、跨職能，三種完全不同專業的學歷，從半導體產業工程師、軟體產品工程師、Data Engineer、Data Scientist 到 Product Manager，從台灣到美國，充滿挑戰跟變化的職涯選擇背後的思考是什麼？如果你也好奇他豐富的職涯歷程，推薦你本集的《科技職涯》！Podcast 各節摘要01:30 請 Nicolas 簡介自己的經歷與背景04:20 在職涯中的三個重大轉換時，Nicolas 通常都從哪些面向做考量？06:10 所有的轉換中，最困難的是哪一個？08:10 何時開始想要出國唸書的想法？09:50 哪段工作經驗對 Nicolas 的影響最大？每段經驗最大的收穫是什麼？（Sunplus、Yahoo、Facebook）17:10 PayPal 帶給 Nicolas 的累積是什麼？19:25 Nicolas 是因為什麼契機把優先處理「重要且緊急」的做法轉換成「重要但不緊急」？23:00 如何成為更好的資料科學人才？30:35 如何成為更好的 Product Manager？35:20 為什麼 Nicolas 覺得「四十歲仍然覺得很疑惑」？41:05 Nicolas 在生活中放下、掬起的分別是什麼？現在還保留著的興趣有什麼？44:45 Nicolas 一直以來堅信的價值觀是什麼？Nicolas 的三大轉換 — 半導體 → 軟體業、工程師 → PM、台灣 → 美國
從一開始擔任 IC 設計公司的工程師到如今在軟體產業擔任產品經理，看似有點跳躍的職涯轉換，循序漸進的每一步其實都有其邏輯。舉例來說，雖然 IC 設計公司的待遇不錯、軟體公司當時在台灣還只是剛起步，但是因爲想要做可以直接被用戶使用、即時得到回饋的產品，Nicolas 做出了非主流的選擇，轉職到軟體產業。從工程師轉為 PM，現在看來不算是少數的選擇，但從 Nicolas 個人的職涯歷程 — 產品工程師 → 資料工程師 → 資料科學家 → 資料 PM 來看，也不是個一蹴而幾的過程，而是透過不斷反思自己的能力和興趣，所做出的逐步調整跟選擇。
最需要勇氣的選擇 — 出國念 MBA
談起生涯中的三大轉換，每個轉換都會替 Nicolas 引來很多好奇和問題，但他花最多勇氣下定決心的轉換，是花光所有積蓄到美國唸 MBA。當時工程師念 MBA 不算是主流的選擇，Nicolas 自己遇過的 MBA 學生中擁有工程背景的人比例不超過兩成，當然，一個 MBA 學位所費不貲，也是他猶豫的原因。一直都打算出國唸書的 Nicolas，即便開始工作也沒有放棄這個念頭。他不斷在思考出國的目標會是什麼？他要如何達成這個目標？是要念 PhD、工程碩士還是商學院呢？確認自己的興趣在軟體領域的 Nicolas，想像外商公司應有背景相關、多元的同事可以幫助他回答這些問題，因此他開始把求職方向鎖定在外商，不僅是基於職涯考量，也是為了幫助自己做出人生的大決定。
從半導體工程師到軟體業產品經理的職涯
轉換維度不小的 Nicolas，認為影響職涯發展至關重要的作為是「找到自己的興趣跟 passion」。就算是要轉換領域，也可以因為擁有強烈的動機，能夠說服新的企業、主管自己可以結合過去的經驗，幫助團隊建立新的能力。每份工作擔任的角色不同、當時累積的閱歷和能力也都不同。回頭來看自己的職涯，Nicolas 無法直接點名哪個階段對他的影響最大，因為每份經歷都帶給他重要的收穫。
第一份工作 @ Sunplus — 對待工作的職人精神
IC 設計公司 Sunplus 是 Nicolas 資工所畢業後待的第一間公司，對於形塑他的工作心態有很大的影響。「對你嚴厲的人反而是對未來最有幫助的人。」他回憶當時有個主管非常嚴格，幾乎每個同事都怕他。但是 Nicolas 後來回想，主管嚴格的要求其實幫助他建立很多扎實的基礎和概念，對於一位新鮮人來說是非常珍貴的。
Yahoo — 短時間內建立不同領域的專業技能
Nicolas 在 Yahoo 時負責的是電子商務的相關產品，包括購物中心、商城、拍賣等等。當年電商詐騙的案子頻傳，Yahoo 內部為此成立專案小組，因為資源有限卻需要解決一個很大的問題，Nicolas 必須根據專案需求轉換自己的角色，前後經歷了產品工程師、資料工程師、Scrum Master 等不同的職位，對於他來說就好像創業的過程一樣挑戰多元。如何在短時間內 catch up 不同的技能？就算不能成為做到專精，如何把自己的能力拉到至少 80 分、可以解決大部分的問題？這個快速迭代的過程，讓 Nicolas 累積的不僅是專業技能，還有軟體產業敏捷的開發文化。
Facebook — Accountability（當責）
雖然在台灣就已經待過外商，但是直到在美國加入 Facebook 後，Nicolas 才感受到何謂真正的外商文化，在這之中他體認到最重要的態度就是 Accountability（當責）。什麼是 Accountability？就是事情無論大小無關責任歸屬，只要是你的角色可以幫上忙的地方，都需要賦予關注。以 Nicolas 自己的角色 Data Scientist 為例，他需要積極地去了解他的 stakeholders、partners 遇到的問題，這些問題可能是商業面的，他需要把商業的問題轉成資料科學可以解決的「技術問題」，接著實作、驗證、然後取得回饋，反覆進行這個流程，直到問題被順利解決。也就是說，雖然職稱是 Data Scientist，但是整個專案都是 Nicolas end-to-end 的責任，嚴格上來說便是肩負著資料科學家 PM 這樣多元的角色組合。與亞洲偏向「接任務」的型態不同，在 Facebook 的經驗，讓 Nicolas 體認到不能等著別人幫你定義問題，工作也不再是只有執行，需要負責全部的流程跟自身的 performance。
Paypal — 從戰略到策略的觀點轉換
相信大家都同意，能夠判斷輕重緩急、安排工作的優先順序是很重要的能力。Nicolas 自己的做法是結合緊急與否 重要與否劃分成四個象限，優先處理「重要且緊急」的事情，原先他相信這樣的做法可以很直接地顯示自己的價值與影響力，是一種個人職涯的「戰略」。但是加入 Paypal 後，隨著角色的眼界變高，無論是前輩的經驗分享或是自己的親身體驗，都讓他體會到永遠救火是不行的。完成重要且緊急的事情當然會有成就感，但如果每天都處於這樣高壓的狀態難免會筋疲力竭，所以 Nicolas 就開始思考是否有方法可以避免、減少這樣的狀況？如果每天都在救火的話，是否代表防火的機制有問題？與主管和 Mentor 交流後，Nicolas 的 mindset 有了很大的轉變，他應該要多關注「重要但不緊急的事」，藉由妥善的事前規劃、在合適的時間點執行，避免讓這些事情變得重要而且緊急，也就是所謂的「策略」。這樣的做事方式可以避免不必要的成本，也可以避免過多重要且緊急的事情讓公司置於風險中。經驗豐富的 Nicolas，有哪些多元的職涯歷程？來看看 Nicolas 完整的 Cake！
如果你也喜歡 Nicolas 的 Profile，歡迎使用 Cake 製作獨一無二的履歷 🙌🏻
資料科學家 產品經理技能樹
在資料科學和 Product Manager 都有很豐富經驗的 Nicolas，也跟我們分享這兩個角色的重要技能！
資料科學家必備技能
統計知識：此為最基本的要求，而 Machine Learning、Deep Learning、Neural Network 被視為傳統統計的延伸，因此相關的演算法能力也被分為此類。程式語言：SQL 是必備的程式能力、Python 和 R 需要至少擇一具備，而一些較特殊的 Database 技術則端看產業或公司的需求。可視化圖表（Visualization）：由於多數人仰賴圖像式學習，所以，若一位資料科學家能妥善地將數據模型結果透過可視化的圖表呈現，而非交付艱澀難讀的數據結果，以協助共事夥伴快速理解數據背後的洞見，才算是真正地發揮了資料科學家的專業價值。
溝通能力有多重要？Nicolas 在 Facebook 的跨領域合作經驗
承接Visualization 及前面提到的 Accountability，Nicolas 以他在 Facebook 的專案合作經驗為例，來分享溝通能力的重要性。Nicolas 在 Facebook 時所在的組織是 Infrastructure 的 Operations Strategy Team，是負責 Facebook 本身的業務擴張、基礎建設等需求的組織，其中，有個團隊便是由具備二、三十年商業地產經驗的地產專家組成，他們過往經手的單件地產價值往往高達百萬甚至是千萬美金，而這類地產專家在 Facebook 的主要工作內容便是協助其評估與購入建設資料中心（Data Center）的地點。Nicolas 加入之時，Facebook 正在急劇擴張的階段，為數不多的地產專家每天要評估數百個資料中心潛在地產標的，人力完全無法負荷，身為資料科學家的 Nicolas 便在此時加入專案，以AI、機器學習等資料科學專業來協助這些地產專家們解決問題。當然，以 Nicolas 的背景而言，他不可能和這些專家一樣具備相同的地產專業知識，不過他仍然需要快速了解對方在做出地產決策時遭遇的挑戰與諸多考量，設法量化成資料科學能解決的問題、找到適合的演算法去處理，因此，在整個專案的過程中，Nicolas 其實花了將近 80% 的時間在溝通。這跟在學校的經驗是完全不一樣的，因為被教授拋出的問題通常都已經被定義清楚，學生只需要順著邏輯去解決，但是在職場的實際情況中，很多時候連需要你幫忙的人自己或許都不太清楚問題是什麼，此時就相當仰賴資料科學家與夥伴們大量的溝通以釐清問題、定義問題並解決問題。除了前期的溝通以外，Nicolas 也重申了 Visualization 的重要性。產出資料模型和相應結果後，如果協作的夥伴無法辦法理解並運用這些模型，其實等於是沒有產出。Nicolas 也坦言，他時常看見其他專案因為 stakeholders 無法理解艱澀的數據圖表，該資料科學家負責的專案便無疾而終。因此，在這個與地產經紀人合作的例子中，Nicolas 運用的做法為「設計一個以地圖為主的使用者介面」，地產專家只要在 excel 輸入需要的條件，資料庫就能根據這些限制和假設，列出 Top 5 的地產物件在地圖上，並且同步附上原因。如此一來，地產專家就能直接應用資料科學家的產出，增進決策的精準度與效率。這樣的做法完整體現了 Accountability 的心態，資料科學家不僅是完成了自己的專業技術產出，也妥當地將合作對象的痛點與需求考慮進去，確實地幫助對方解決問題，這樣的合作效率跟體驗和單純地交付數據是截然不同的。
產品經理必備硬實力與軟實力
由於 PM 需要和工程師、設計師等夥伴密切合作，因此建議涉略相關的知識，例如：Tech：不用親自 Coding，但要能理解技術的基本概念。Business：理解商業問題並設計解決方法。Design：就算只有 1% 的使用體驗優化也能讓產品升級到不同的層次，Apple 就是最好的例子，這也同步包括了一位 PM 對於產品的好奇心、熱忱，還有能夠站在使用者角度思考的同理心。軟實力的部分，則是所有工作都必備、對於 PM 來說更是關鍵的溝通能力，以及軟體產業非常重視的 data-driven 心態，要能夠利用 data 去引導大家溝通、討論出解決方法。在管理面的技能，Nicolas 也提出了三個面向：
區分輕重緩急的能力：身為專案與產品的掌舵者，產品經理需要帶領團隊專注在真正重要、可以產生最大效益的事項。影響力：很多人都會說 PM 是 mini CEO，Nicolas 自己則是不太贊成這個說法。雖然處理的事情複雜度有得比，但是 PM 沒有增加預算的彈性、也沒有人事調動的權力，基本上所有的合作對象都是平等的，需要因人而異去調整做事的方法、對每個團隊成員產生影響力。向上管理：很多時候 PM 再往上一、兩階就是 C-level，可以說是距離核心決策者很近的角色，也常有接觸共事的機會。如何有效率且直接的溝通、只提供對方需要的關鍵資訊，這種跟主管共事的能力也很重要。Nicolas 目前在 PayPal 擔任資深產品經理，負責 Merchant Marketing 的資料科學解決方案。
資深工作者的告白 － Nicolas 的信念與困惑
四十但沒有不惑
已有超過 15 年的職涯經驗、前陣子剛過 40 歲生日的 Nicolas，在自己的 Facebook 寫下一句話：「古人說四十而不惑，但我今天還是跟之前的每一天一樣充滿疑惑。」特別好奇經歷豐富的 Nicolas，現在心中的困惑是什麼呢？Nicolas 回憶，本來以為 40 歲時自己會很清楚未來想做什麼，擁有一份穩定且可預期的工作、生活和經濟都無虞。但是真的到了四十歲後，他體會到每個階段都會有自己的問題，就算 20 歲時的困惑得到了解決，但 40 歲的他會有當下需要面對的問題，或是從前的問題因為現在不同的身份、生活、想法而有不同層次的困惑出現。Nicolas 也跟我們分享了 PayPal 一位離職 VP 的故事。這位 VP 是以色列人，本身是工程背景也有商學院經驗，曾經在知名管顧 BCG 做到 Management Director，卻在人生看似一帆風順的時候毅然決然地離職到 PayPal 從 Director 開始做起，最後做到 Senior VP 的位置。VP 的職涯再次來到一個讓人難以望其項背的高度。儘管職涯的成就已經可以保證一家人的生活無虞，但是他沒有止步於此。也許是因為身為以色列人，VP 跟他的家人們討論起未來的落腳之地，是要繼續留在美國、回以色列還是去其他的地方？一家大小沒有討論出一個共同的、很好的解答，結果這位 VP 決定辭職帶著老婆小孩一起環遊世界，並計劃在這趟旅程中做出決定。VP 的故事帶給 Nicolas 不少省思。相信很多人都跟曾經的 Nicolas 一樣，設想總有一天當各項資源都很充足的時候，人生就不會再有什麼煩惱，但是即便經濟無虞如這位 PayPal 的 VP，心中還是有很多困惑。所以，Nicolas 覺得四十而不惑其實沒那麼實際，大家也不需要因為自己沒有達到這個狀態而覺得焦慮。
在職涯與生涯都不停歇的拉鋸 － 好奇心 vs. 成本
當 Nicolas 做每個重大的決定時，最後常常都是好奇心與成本的拉鋸。職涯上的成本是同一職能可以累積的專業技能跟薪資，生活上的成本就是步入家庭後必須承擔的責任。Nicolas 回憶自己在南加大念商學院時，曾經到南美洲待了近三週的時間做 Consulting Projects。他還記得他在週日白天回到洛杉磯的家，當天晚上就又馬上出發到舊金山開始為期 11 週的 Facebook Summer Intern，實習在週五結束，週日他就回到洛杉磯準備開學。雖然在台灣當工程師時不太需要出差，Nicolas 喜歡出遊但沒有想過當成日常生活，卻在美國唸書時實踐了這樣的生活型態，但是回到現在的狀態，他覺得自己已經沒辦法再像以前一樣頻繁地出差。「年輕時花的成本比較少，年紀大之後會變謹慎。」Nicolas 又以自己的興趣為例，他特別喜歡機械類，但是為了安全捨棄機車選了汽車，隨著年齡增長，花費在興趣上面的時間也變少了。不過很有趣的是，在照顧小孩的過程中，他又回憶起一些小時候會感到有趣的事務，可以說是有捨也有得吧？Nicolas 坦言，現在回頭去看職涯上的重大決定，幾乎都是好奇心獲勝。當然成本考量也有贏過，但就結果而言，常常就不會是履歷上出現的亮點，也常常不是心中深刻的體悟。
在多變的職涯中持續堅持的信念
當我們聊到職涯上面堅信的職涯價值，Nicolas 第一時間毫不猶豫地就回答「誠信」。不管能力好壞與職位高低，名聲永遠都很重要。「業界很小，很容易遇到合作過的人，可以包裝但不能說謊。」Nicolas 誠摯地說，你可以把 100 分說成 105 分，但不能把 0 說成 1。除此之外，Nicolas 也以 SpaceX CFO Bret Johnsen 的分享為例：職涯有三大誘因直接決定去留：薪資，職務發展與熱情。薪資沒什麼好說的，這是一個客觀且關鍵的條件。再來職務發展攸關職涯是否能走得長、走得遠，也是至關重要的。但是，職場上常遇到的狀況是薪資與職務發展無法兼顧，Nicolas 就常常遇到一個對於很有發展潛力的機會但薪水不如預期，不過他想說明，以他個人的經驗，薪資的低就不會維持太久。因為對於工作有薪資以外的追求，就會非常努力達成目標，薪資跟心態的不足很快就會被彌補。第三個誘因是熱情，Nicolas 忍不住說由 Bret Johnsen 來分享真的很有說服力。SpaceX 所在的太空產業是一個非常高壓的環境，不管是金錢的成本或是負擔人命的壓力，如果沒有熱情是不可能支撐下去的。綜合上述考量時時檢視自己的發展，同時勿忘初衷，相信每個人都可以走出自己喜歡的職涯故事。Nicolas 的精選書單《設計思考改變世界》by Tim Brown
《Google 必修的圖表簡報術》by Cole Nussbaumer Knaflic《成功，從聚焦一件事開始》by Gary Keller, Jay PapasanPodcastAfter Hours by Harvard Business Review
16 Minutes News by a16z by Andreessen Horowitz
WSJ Tech News Briefing by The Wall Street Journal電影The Founder (2017)
Middel Men (2010)更多人才的精彩分享，敬請鎖定 Cake 的《科技職涯》Podcast！《科技職涯》是由 Cake 創立的 Podcast 廣播節目，專門邀請在科技、數位和新創領域的工作者來分享職涯趣事及觀點，每週三固定更新，目前可以在 KKBOX、SoundOn、Spotify、Apple Podcast、Google Podcast、MixerBox 上收聽，歡迎追蹤
Make a Simple yet Attractive Biodata [Free Format for Job & Marriage]
You'll learn:How to format a biodataBiodata Template Design FAQs10 Key Biodata Sections- How to Write Biodata for Job- How to Write Biodata for MarriageTips for Creating an Impressive Biodata
Biodata Samples:- Biodata Model for Job- Biodata Template for MarriageWhat is biodata?
Biodata, or “biographical data,” is a personal document that lists your detailed information when applying for a job, for marriage, or for college admission. It is primarily used in South Asian countries such as India, Bangladesh, Pakistan, or Sri Lanka.🔍 What is the difference between resume, CV, and biodata?📍 “Resume” is a concise summary that lasts about one page. The resume focuses on work-related information that includes education, work history, and other accomplishments or skills.It’s the most common document requested for a job application to show one’s competency.📍 “CV (curriculum vitae)”is for jobs or advanced studies in academia, scientific research, and medical fields. It’s typically lengthier than a resume and can take up to 3-5 pages.CV provides a detailed list of comprehensive education, certifications, research papers, teaching experience, professional affiliations or memberships, to show one’s credentials.📍 “Biodata”might serve similar functions but highlights one as a person. Biodata lists the more physical and personal side of a person, all along with education and professional experiences.With all the information about you, it exceeds one A4 and is usually 1-3 pages.
Biodata helps the recipient understand your personality, characteristics, and your life in general. As for what to write in a biodata, it’s similar to a resume.
Aside from biodata for jobs, there’s also biodata for marriage and biodata for college admission. Matrimonial biodata typically includes extra personal details that are not on usual biodata for job application, such as family background, hobbies, and spouse expectation.
How to format a biodataBefore you dig straight ahead into writing your biodata, see some standard formats to save your time energy, and understand how to make biodata for jobs.
There are 4 basic biodata formats, each with particular emphasis:ChronologicalFunctionalCombinationTargeted
See the pros and cons comparison below, and select the biodata format that suits your needs most.Chronological (“Reverse-Chronological”)
Reverse-chronological is the most common biodata format embraced by companies. A chronological biodata format sorts your work experience in biodata with a timeline manner.
In a reverse-chronological format, list your latest experiences first, so the employer knows what you're doing recently with a general idea of your work history and professional foundation.Pros:Most used and accepted by recruiters everywhereIntroduce career path and progress clearlyShow your mobility and qualifications
Cons:Gaps and empty periods are undisguisedUncommon vocational progression might raise questions
Functional (“Skill-Based”)
A functional biodata format allows you to use “skills” as categories for your achievements. These skills are linked to a job title to show your ability and expertise.
Use a functional biodata format by selecting the skills that align with the job description, and show your talents straightforwardly.
Pros:Covers discontinuous work historyStress the importance of proficiency and skillsA better option for a career change, former military to civilian, or resident who just moved to a new place
Cons:A hiring executive might tell gaps in your work experience in your biodataUnfriendly for those who don’t have skills related to the job description
Combination (“Hybrid”)
Combination biodata format combines chronological and functional formats in one.
Skills sections, or qualification summary, assorts your knowledge into categories. The reverse-chronological column presents your work experience in biodata explicitly.
Pros:Both your strengths and career background are shown upfront and straightforwardHelpful for experienced applicants or anyone with solid capabilities and practice
Cons:Lengthy and takes more time to reviewReiterating statement or repeating content is not ideal
Targeted
Targeted biodata format means tailoring and customizing each of the biodata formats according to the job ads. A well-formatted targeted biodata can be the most impressive biodata format for jobs.
When writing a targeted biodata format, read the position description carefully, and put the keywords they’ve mentioned in the targeting biodata format.
In a targeted format, you should modify each section to fit the requirements!
Pros:It makes your biodata very attractive, leading to higher chances of hitting your target
Cons:It takes more time and energy to tailor for each target companyBiodata Template Design FAQsWord (.doc) or PDF (.pdf)?Font size styleFreebiodata format🔍Biodata format in Word (.doc) or PDF (.pdf)?After you’ve completed your biodata, you either send it in MS Word (.doc) or PDF (.pdf), at least in most cases. If the recipient did not specify the file format, which one should you choose?
The file type you select depends on the application channel you face:
If you are applying through email, you can send two biodata formatted in Word and PDF respectively for them to choose from.If you use a job-hunting website or the company’s internal surveys, a biodata format in PDF keeps your biodata layout or fonts tight and neat.Choose PDFs as a marriage biodata format to retain the design formatting and catch attention!Biodata format in Word benefits: ✅ Pros:
Large companies or people who have older versions of computers can open the file easilyCan be scanned by ATS (Applicant Tracking System)Most people are familiar with word and can edit their biodata directly
❌ Cons:
Incompatible word versions will ruin your carefully designed layoutUnique fonts will not retain on different computersAllow little space for layout and graphic designBiodata format in PDF benefits: ✅ Pros:
Viewers can read pdf cross-platforms, from smartphones to PC and MacBooksLayout and design stays identical
❌ Cons:
Less friendly for ATS (not a problem for your biodata!)PDFs exported from Adobe Photoshop or Illustrator can be too big to send
🔍The best font size style for a biodataFor Job application biodata format, choose the basic style as biodata fonts to make sure the hiring manager can read it smoothly. In an English biodata word doc., use basic fonts like Arial, Calibri, Helvetica, or Times New Roman to make sure it’s visible on every computer.
For marriage biodata format, use unique fonts to impress the counterpart. Avoid handwriting styles, and keep the small texts readable. Add colors in your biodata to make it look gorgeous (1-3 colors will be suitable)!
Fonts Style:Google fonts offer free fonts for diverse languages. You can choose the best font for biodata in English, Bengali, Tamil, Devanagari, Gujarati, Gurmukhi, Oriya, Sinhala, Telugu, and more.Font Size:Name or Title: 16-22pt (≈21-30 px)Heading text 12-14pt (≈16-19 px)Description texts 10-12pt (≈13-16 px)Biodata Font Format:Bold for Headings, italic for dates, and normal for texts.Line Spacing:Set spacing between 1.2-1.5 to make it pleasant for reading.
🔍Where to find the latest biodata format (free download)There is a wide choice of online biodata makers that offer resume format and templates. However, most of them are pricey and limited in options.Check out our latest review of 20+ Best Free Online Resume Builders to create a simple yet impressive biodata format!
Cake helps you create free biodata online by providing:
Over 50+ biodata templates (complete one snippets) to customize your biodata and resume section.Collection of 600+ real resume/CV examples in various different industry sectors. Real biodata samples for students, engineers, and more!Resume and biodata templates free PDF download.
With Cake, all you have to do is edit your biodata information, and our tool will do the best to help you create perfect biodata online!
How to Write a Biodata - 10 Key Sections
Not sure what to write in a biodata? Include the following information and personal details in biodata as clear sections.
Notice that the content and combination of details will differ depending on whether it’s a biodata for a job, marriage, or biodata for college admission.1. Resume header
Create a short biodata headline with your name and expected job title. Specify the company name to show your ambition.Check the job posting details wanted from recruiters’ demand. Here is a list of personal information to include for the biodata profile section:
BirthdateContact informationGenderNationalityReligionMarital statusPlace of residence AddressHeight Weight (optional in biodata for marriage)💡 For those who are crafting biodata for an international job application, simply include your contact information current country of residence, and omit other personal details.
2. Objective or Summary
Craft a concise, strong, and short biodata objective or personal statement (summary) to grasp attention. That’s 2-3 sentences introducing why you are the fit for the job. Use concrete examples to support your assertion.
Read the job posting and select a few keywords to utilizeHighlight your duties and point out how many years you’re in the industryConcentrate on how you can benefit the organization
3. Education
List your education in reverse-chronological order. Include academic achievements, clubs, projects, average grade points, or anything outstanding.
School nameSchool locationDegree levelMajor minorGraduation year(optional) GPA(optional) Relevant coursework(optional) Academic honor (award, scholarship, publication)
4. Experience
Work experience is the most crucial part of biodata for job application. It shows your ability and relevance for a job position.
As for how to write experience in biodata, list experience that relates to your application. That can be any full-time, part-time, internship, or events like hackathons.
Include organization name, role title, start and end dates, and job location.Use 3-5 bullet points to separate accomplishments in reverse-chronological sequence. These bullet points should concern the role you’re applying for.Use keywords in job descriptions to customize your biodata and match their tastes. Employers are more familiar with their own languages.Use numbers to measure and back up your achievements. Quantified results are more believable and precise.
5. Skills
The skills section in the biodata demonstrates your expertise that is required or valuable for the job.
Listing hard skills (technical skills), soft skills, computer skills, or language skills is a must.If you want to provide more context to the skills, make sure it fits perfectly with your application, and use quantified results or certifications as solid proof.
6. Declaration
A declaration is a statement that stresses the legitimacy of your entire biodata. The declaration for biodata is usually at the end with a date, location, full name, and your signature.
I declare that all information in this biodata is free from any fabrication and can be accounted for.
June 2021,Aamir Khan
I sincerely proclaim that all of the information above is free from any untrue information.
June 2021,Alisha Singh
Additional sections of biodata for marriageHow to write biodata for marriage? Just like a biodata for job application, you want your matrimonial biodata to be perfect.
7. Photo
Some employers might demand biodata with photos for job applications, but for regular biodata, it is unnecessary to provide one.
A photo for marriage biodata is more often required, so take a look at some tips below to make impressive biodata with photo:
Get a professional photographer to take a charming portrait of you.A medium shot from the waist up will be great. Your face, as well as the clothes you’re wearing, should be clear and sharp.Great lighting changes everything. Adding a little filter will do no harm (a little means, well, a little).Use the most recent photo. Just to make sure your hairstyles and facial features are not too much of a contrast.
Having a nice photo is the successful step to an impressive biodata for marriage!
8. Family background
In a biodata for marriage, family details are just as serious as all the other sections. When writing family details in biodata for marriage, introduce these family members and notes:
Your father’s name and his occupationYour mother’s name and her occupationYour Siblings and their occupationsFamily religion and residential area
9. Hobbies interests
The point of having hobbies in biodata is to indicate your passion, personality, and lifestyle. When describing hobbies for marriage biodata, you might want to articulate more than just a verb like “Biking.” Provide examples to illustrate your spare time and way of living. Hobbies in biodata provide chances to tell more about your characteristics.
10. Expectation
Writing partner expectations for marriage biodata can be quite tricky. In this section, think about the must-have attributes of a future partner. Considering these aspects can help you clarify what kind of people you are looking for.
Personality, value, and lifestyleEducation and professional backgroundFamily and career balanceViews on financeNon-negotiable criteria, such as smoking or food restrictions
Since everyone is different, it’s crucial to evaluate the qualities that concern your life together most. You might not find Prince Charming or Cinderella, but you might find someone willing to communicate and make compromises for a happy marriage.
Tips for Creating an Impressive Biodata
In addition to the previously mentioned professional suggestions, here are more useful tips for creating an impressive biodata format for jobs or an attractive biodata format for marriage!3 Biodata for Job Tips:
Find someone to proofread before you send it out.
The advantage of finding a friend or an expert to examine your biodata for the job is that they can point out grammatical mistakes or typos you did not notice. Their advice might just be what you need.
Pay attention to structures and formats.
The arrangement and layout affect how your biodata information is read. If you have something to showcase, better put it above the fold. Use numbered lists or bullet points well, and stick with the font layout rules.
Find good references and real examples to craft a better one.
You don’t have to fight alone. There are endless biodata samples for jobs on the internet, and Cake also offers real resume examples for you to surf and resort to. Check out how others make their biodata and resume, and make a flawless one that fits your dream job.3 Biodata for Marriage Tips:
Be genuine and honest about yourself.
Your biodata for marriage should truly reflect and represent who you are. Just like when you see your counterpart’s biodata, you want it to be real. Your honesty would lead you to the person who accepts you and vice versa.
Use positive, precise, and exact terms.
When referring to yourself or writing partner expectations for marriage biodata, describe with positive and accurate adjectives. When your expectations in marriage biodata are clear, it’s more likely to filter out those who are incompatible.
Be creative.
Biodata for marriage can be relatively relaxed than for a job. A creative biodata design shows your personality or cultural influences. However, don’t overdo it and make it too dazzling to read.
Biodata Samples (for marriage job)Biodata Model for JobAamir KhanDetail-Oriented Software Engineer with UX Design Skills
Professional Summary
Solutions-focused software engineer and certified Scrum Master with over 10 years of progressive experience in identifying the technological and organizational needs of the company. Proven track record of success in software development, systems automation, and project management.
Personal InformationGender: MaleDate of Birth: April 2, 1990Nationality: IndiaReligion: IslamMarital Status: SingleContact information: 09881234567, [email protected]: Commercial Union House, 3rd Floor, 9 Wallace Street, Fort, Mumbai
Work Experience
Agilent Technologies
Senior Software Engineer (DevOps)
March 2015 - Present
Reduced data processing time by 20% by creating new data infrastructure.Identified major system weak points and perform security fixing to win back clients’ trust.Addressed efficiency issues by implementing agile development. Increased speed by 15%.
Mobitec Ab Ltg
Junior Software Engineer
June 2010 - January 2014
Developed a $300k worth website for a US-based bank using Javascript, PHP, and SQL.Worked with the Product Manager to define and identify MVP (minimum viable product) requirements.Mentored 10 junior team members to set up better scalability.
Education
2008– 2010, M.Scin Software Engineering
Thapar Institute of Engineering and Technology
2004– 2008, B.Acin Computer Science
Indian Institute of Science
SkillsSoftware Development:HTML, CSS, and JavaScript
Python, Java, Node.JS
Django, Spring, Express.js
Database
Rest API
UI/UXDevOps:GitAWSLinuxCI/CDKubernetesTroubleshootingSoft skills:AccuracyLeadershipCommunicationProblem-solvingAttention to detailLanguage skills:
Hindi (native)Japanese (N1)English (TOEFL 101)
Biodata Template for MarriageAlisha Singh
Gender: Female
Height Weight: 5" 3', 109.2lbs
Date of Birth: January 14, 1997 (24 years old)Nationality: India
Religion: Hinduism
Marital Status: Single
Contact information: 0353 1080187, [email protected]: 90, Nilam Apartments, RoseyGunj Ajmer - 165474
Family Background
Father: Asim Singh (College professor)Mother: Nirupama Singh (Music teacher)Sister: Shreya Singh (High school teacher)
Education
2020-2021, M.Sc in Business Administration
Indian Institute of Management Bangalore (IIM-B)
2016-2020, B.Ac in Economics
University of Delhi
Hobbies Interests
Violin: I am a classical music lover and have played the violin since I was 8 years old.Photography: I am an amateur wedding photographer and took professional photos for 30+ weddings.
Expectations
I am looking for an open-minded, well-tempered, responsible partner who accepts my career as a marketing manager. He should have respect for women and is willing to share household responsibilities. I enjoy arts in general, so I hope he has creativity, enjoys music, and has a sense of humor. He would not interfere with how I spend my money. Smoking is not acceptable. We would take care of each others’ families and communicate even when we have arguments and disagreements.
矽谷阿雅專訪（上）：從臺灣記者到臉書主管，不斷朝夢想邁進的職涯旅程
不知道大家有沒有聽過一種說法──第一份工作非常重要，會決定你的整個職涯，乃至於產業、薪水、公司規模等等，好像第一份工作做錯選擇，往後的職涯就無法再改變了。但這次《科技職涯》的來賓阿雅，完全就是推翻這個說法的好例子。
人稱「矽谷阿雅」的鄭雅慈（Anya Cheng），大學就讀政治大學的韓文系，畢業後他先是到了蘋果日報擔任記者，後來因為一直有出國唸書的夢想，於是花了很多力氣準備，最終錄取美國西北大學的整合行銷傳播碩士。
碩士畢業之際阿雅遇到了金融風暴，他憑藉著堅持不懈的努力以及過去新聞媒體的經驗，「創造」了一份工作，從此開始在美國的職涯。之後並靠著持續的學習、突破，累積了美國 Target 百貨、麥當勞、eBay 和 Meta 的跨領域、跨職能經歷，目前則是成為了一名創業家，與 MBA 的同學一起創辦了 AI 的男裝租賃新創 Taelor，開啟了新的打怪之旅。
回頭省視不斷轉換職涯的路程，阿雅意會到自己一路上並非無所憑藉，而是秉持邊做邊學的精神，帶著不斷累積的職場實力，不斷朝自己的理想靠近，而這些省思也都收錄在阿雅的新書《為自己再勇敢一次》中。這篇文章將分享阿雅在職涯各個階段的收穫和成長，以及阿雅新書的金句摘錄，一起踏上這段不斷朝著夢想靠近的旅程吧！矽谷阿雅簡介矽谷創業家，人工智慧循環時尚新創 Taelor 創辦人暨執行長。大學畢業後，原本於臺灣擔任記者，之後至美國就讀西北大學整合行銷碩士，任職於 Facebook、eBay、Target、麥當勞等公司，橫跨科技、電商、連鎖速食品牌，擔任產品經理與產品長，並至芝加哥大學修讀企管碩士。矽谷阿雅的職場實力分享
不怕手髒、不怕失敗的能力──大學新鮮人沒經驗？那就自己創一個！「如果你陷入挫折，或許這是一個助力，讓你更有動力達成你的目標。」
- p. 134〈一直失敗，反而造就成功〉
因為愛說話、愛交朋友的個性，讓阿雅大學時一心嚮往政大新聞系，不過最終落腳在政大韓文系。於是阿雅連續三年，共準備六次轉學考、轉系考，卻仍都沒有考上。每次落榜，阿雅就找機會去不同公司實習，想說既然無法以本科身分進入新聞業，至少要累積相關經驗。
然而，找實習的過程起初也不順利。阿雅一開始想去電視台工作，但當時中視只錄取相關科系或有經驗的人。阿雅退一步轉往小型報社，報社仍要求具備相關經驗或社團經歷。於是阿雅加入政大「自強報」社團，隔年帶著社團經驗至小報社實習，再隔年至中視實習。雖然起頭比別人艱辛，但憑藉著不懈的努力，阿雅及至畢業季時，已經累積豐富的實習經驗，並因此獲得加入蘋果日報的機會。行銷宣傳力──在西北大學就讀行銷傳播碩士，培養終生受用的行銷思維「定位其實就是讓大眾記得你，還有能轉述你的訊息。」
- p. 286〈定位，是為了被記得〉
在臺灣工作一段時間後，阿雅決定到美國求學發展。秉持「做一半、學一半」的精神，阿雅一方面想持續鑽研感興趣的傳播領域，另一方面也想學習行銷，因此就讀美國西北大學（Northwestern University）行銷傳播碩士，並在修讀碩士學位期間，收穫對往後職涯均十分受用的行銷力。舉例而言，「定位」是行銷領域中很重要的概念，而這樣的行銷及品牌定位思維，在阿雅擔任媒體、零售、科技公司的產品經理時也均派上用場，同時也幫助阿雅在創業時能更清晰掌握品牌定位。
西北大學作為美國行銷領域最頂尖的學府之一，很講求以下面向的思考：以顧客為核心：從顧客的數據和行為出發，思考後續行銷策略如何擬定。以賣書為例，傳統的思維會從書本這項商品出發，規劃訂價和通路。然而以顧客為核心的行銷思維，會以顧客的數據為起點，先從購買紀錄等數據分析出顧客的偏好，再以此規劃後續的推銷活動。因此，每位顧客或不同的分眾，會看到的廣告都不盡相同。
行銷發生在每個跟顧客接觸的節點：行銷不只注重廣告文案內容，同時也關乎全面的使用者體驗。舉例而言，迪士尼的品牌定位是創造歡樂，所以他們不只在廣告台詞中著重傳達歡樂相關訊息，入園後也安排有遊行或是歌舞表演，透過不斷優化遊樂園乃至於整體服務的體驗，確立品牌定位。因此，現在只要提到迪士尼，大家都會聯想到這是全世界最快樂地方。
阿雅（中）從西北大學碩士畢業後，創立了西北大學台灣校友會，成為世界第七個國際校友會。圖為西北大學校方頒發社團創立證明書。領導力──你要找的不是明星隊，而是會贏的冠軍隊「冠軍賽球隊裡，雖然不是每個球員都是明星球員，但整體的團隊長才符合團隊的策略，彼此合作、互補，因此能拿下冠軍。」
- p. 113〈文化與團隊契合跟能力一樣重要〉
大學畢業後，阿雅先後至凡斯數位媒體（Vance Pubishing）和希爾斯百貨（Sears Holdings），擔任產品經理和行銷經理。之後並轉職到目標百貨（Target Corporation），擔任平板電腦電商產品長。
剛進到目標百貨時，阿雅被任命在矽谷組建一支產品團隊。當時有個同事推薦說他的團隊中，有位工程師有興趣加入。結果招募進團隊裡後，才得知他是別人眼中的豬隊友。阿雅並沒有急著回去責怪推薦人，反而是發揮記者的長才，訪談曾和工程師共事的其他同事，了解到這位工程師雖然專案管理能力不佳，但具有深厚的工程專業。因此，阿雅另外招募了一位敏捷大師（Scrum Master），讓他們兩人一組工作。此外，阿雅並會帶著工程師一起參與主管會議，讓他根據技術專業提出觀點。最後，這位工程師也的確表現優秀。
這個經驗讓阿雅體認到，所謂的領導力並不是招募到一支明星團隊，而是籌組出一個會贏的隊伍。團隊裡也許不是每一個人都是明星，但他們各自有不同的專長，並且有良好的默契能夠互相幫助。因此，雖然不是每個人都是明星，但最終仍能贏得比賽。
矽谷阿雅（前排左一）和目標百貨同事溝通力──新手最容易踩的溝通地雷「點出問題容易，但解決問題困難，一旦你坐上了這個位子，這些問題很快會變成你的。」
- p. 25〈初來乍到，千萬別踩的 5 個地雷〉
離開希爾斯百貨之後，阿雅加入跨國連鎖速食店麥當勞，擔任全球電商資深總監。任職麥當勞期間，阿雅觀察到新手經常誤踩的地雷：
得罪原有的同事：在麥當勞，阿雅最大的收穫是溝通力。當時有位初來乍到的行銷長，急於大刀闊斧的改革，因此把許多部門都批評一遍。新鮮人雖然能夠更清楚的看見很多問題，然而這些被他批評的同事，正是之後必須一起做事、解決問題的人。當這些夥伴都不願意同心協力解決問題時，問題就會全部落到新人頭上。最終，這位行銷長也因為無法解決這些問題，因此很快就被裁員。想一步登天改變：麥當勞當時正在推動數位轉型，因此從亞馬遜挖角一位高階主管。這位主管的專長是數位創新，他來了之後，只想做一些無人車送餐點餐等超先進的計畫，卻對數位轉型的基本建設，例如數位折價券或店面數據數位化等，一概不感興趣。因為這樣，這位主管沒過幾年就被迫離開，麥當勞的數位轉型也幾乎回到原點。其實他的方向很好，只是他忽略了數位轉型的基礎建設、追求新興的科技，使得數位轉型沒有穩固的建設過程、因而失敗。
在麥當勞任職期間，阿雅第一次負責全球產品，收穫最大的是溝通力。然而加入麥當勞後，阿雅逐漸了解到自己很在乎影響力。但由於麥當勞主要的業務是速食，科技產品所能發揮的影響力有限，即使數位產品做得再差，也不影響速食本身的銷售，因此阿雅決定再度轉職。衝突因應力──在跨國公司 eBay，學到處理衝突的最佳策略「不要害怕解決衝突，因為解決了衝突，團隊才能更理解怎麼與彼此共事，之後才能找到默契！」
- p. 47〈避免衝突會影響你的職涯發展〉
離開麥當勞之後，阿雅到 eBay 擔任手機拍賣市場產品長，正式踏入科技產業。eBay 雖然是大型跨國公司，但決策權力分散在全球各地的辦公室手中，因此在矽谷負責數位產品的阿雅，需要跟世界各地的總經理溝通，而這樣的經驗，也幫助阿雅鍛鍊衝突因應力。
舉例而言，有一次矽谷辦公室跟南非一位總經理意見相左，阿雅心想見面三分情，於是搭了三十個小時的航班，從矽谷到南非與總經理相談。見面時，阿雅搶先把對方可能的不滿都說出來，比如說「我知道你覺得你要求的東西很多都還沒做到」，以及「我知道你覺得矽谷工程師都很貴」。阿雅指出，如果不先把對方的感受說出來，對方不會認真聽，只會一直等待換自己講話的時機。講出來後，南非的總經理才開始認真聆聽，阿雅此時才開始說明矽谷團隊的情況，並提出解決方案，讓事情圓滿落幕。矽谷科技公司產品長大多是男性，阿雅（前排右三）靠著多認識跟自己不同背景的人，逐漸在業界走出自己的路。圖為阿雅在 eBay 時各單位的產品長聚會。
數據分析力──Facebook 教會我的事情：數據很好，但人也很重要「對你來說，一個用戶是個數字，是你成千上萬流量的一個，但你的產品，是他們當下，生活的一部分，或許還是很大的一部分。」
- p. 328〈數據很好，但人更重要〉
由於嚮往至頂尖的科技業工作，因此阿雅離開 eBay，轉而加入臉書。現在的科技公司都很講求數據分析，很多事情都用數據來解決，然而臉書讓阿雅學到「數據很好，但人更重要」。
舉例而言，臉書有個功能叫做「幾年前的今天」，程式會提醒你幾年前的今天你在做什麼，例如跳出小孩小時候很可愛的照片，聽起來是個很溫馨的功能。然而，如果去年今日你的家人正好過世，如果臉書還每年提醒，這個功能無疑是雪上加霜。
這時候，假如你是「幾年前的今天」這項功能的產品經理，你要怎麼做？如果決策時只以數據為導向，因為將這個功能視為悲劇的人是少數，所以你可能不會把做過濾機制視為優先度高的工作。然而，如果考量到每筆數據背後都是一個活生生的人，你就會開始思考如何照顧到所有使用者，而這也正是做數據分析時很需要注意的地方。矽谷阿雅在臉書曾任電子商務產品經理、科技與創新產品行銷資深經理。
為自己創造夢想，幫助自己累積從頭再來也沒關係的實力
阿雅一路走來憑藉不懈的努力，先為非本科系出身的自己，爭取到夢寐以求的記者職涯，之後更勇敢背負學貸至美國就讀整合行銷碩士，並在職涯路上不斷朝著心目中的理想邁進。不斷轉換職涯的道路上，阿雅盡可能在每份工作中累積新的技能和道理，讓自己能有再為自己勇敢一次的底氣。這篇文章中主要聚焦於阿雅任職於各大企業期間的成長，下篇文章則將聚焦於阿雅的創業之旅，分享阿雅在矽谷創業的收穫與挑戰。
如果你想了解更多阿雅的精彩故事和職涯知識分享，歡迎閱讀阿雅的書籍，書中有更豐富的案例分享和解析，或追蹤阿雅的粉絲專頁 矽谷阿雅 Anya Cheng。另外，也歡迎收聽 Cake Podcast《科技職涯 Talent Connect》，聽聽阿雅的分享！鄭雅慈（2022）。為自己再勇敢一次：矽谷阿雅的職場不死鳥蛻變心法。先覺。
《為自己再勇敢一次：矽谷阿雅的職場不死鳥蛻變心法》
作者：「矽谷阿雅」鄭雅慈出版社：先覺出版日期：2022/07/06內容簡介：從台灣小記者，到臉書電商產品經理，勇闖矽谷的阿雅在職涯顛峰再度展現砍掉重練的勇氣，離開令人稱羨的工作，於矽谷創辦人工智慧租衣新創公司Taelor。阿雅說：「與其一直提當年勇，炫耀我是如何從台灣小記者，到矽谷巨頭當管理階層，倒不如砍掉重練。我想再拚一次。而第二次的再出發，絕不是真的『從零開始』。」本書集結阿雅過去十年在臉書、eBay、麥當勞、Target等公司擔任產品經理、產品長、行銷長，以及目前創業的經驗，詳述如何憑藉著十二項硬實力，讓自己就算砍掉重練也不怕！
更多人才的精彩分享，敬請鎖定 Cake 的《科技職涯》Podcast！《科技職涯》是由 Cake 創立的 Podcast 廣播節目，專門邀請在科技、數位和新創領域的工作者來分享職涯趣事及觀點，每週三固定更新，目前可以在KKBOX、SoundOn、Spotify、Apple Podcast、Google Podcast、MixerBox上收聽，歡迎追蹤 也歡迎追蹤科技職涯社群平台Instagram、Facebook，一起探索更多元的職涯可能！
Situational Interview Questions With Examples & Answers
Created by CakeIn this article, we will cover:What Are Situational Interview Questions?How to Answer Situational Interview QuestionsTips for Answering Situational Interview QuestionsSituational Interview Question ExamplesAnyone who needs to work knows that they will have to go through one of those tricky job interviews at some point. As hard skills and soft skills are becoming more demanding in today’s job landscape, questions designed to help interviewers assess those skills become trickier. Other than situational interview questions, there are other types of interview questions employers use. Let’s go through each definition of situational interview questions, open-ended questions, closed-ended questions, and behavioral questions.
Situational interview questions:Situational interview questions are questions about how the candidate would handle a challenge they would face on paper. Situational interview questions are about possible scenarios you may have to handle in your job.Open-ended questions:These types of questions are used to find more information about the candidate's background and learn about their communication skills and other relevant qualifications in-depth.Closed-ended questions:Closed-ended questions are those that require respondents to select from a limited number of pre-defined choices, such as "yes/no" or multiple-choice questions.Behavioral questions:Behavioral interview questions are those that revolve around previous job experiences and scenarios you have experienced during your career. The difference between situational and behavioral interview questions:Situational interview questions are hypothetical questions about how would you respond to a possible scenario. In contrast, behavioral questions focus on professional experiences you had in the past. While you may use instances for a situational interview question, behavioral questions require you to give concrete examples of situations you faced before and your behavior towards them.
What Are Situational Interview Questions?Situational interview questions can help push candidates beyond giving generic answers by getting them to think about how they would handle a situation. You can also elaborate on a past situation you encounter when answering scenario-based interview questions. These situational-based interview questions are about presenting a possible situation the interviewee may face, and they have to come up with an elaborate response.How a candidate answers situational interview questions provide the interviewer with more information about the candidate, such as:✨ Quick-thinking skills:Quick-thinking is sometimes prompted by unforeseen challenges that take you off guard, which can be stressful. Remember that the interviewer is interested in how you perceive and respond to such situations. As a result, you should avoid being negative in your explanation of the problem and try to stick to the facts when answering scenario-based questions for an interview.✨ Leadership skills:Employers would use situational interview questions to see if the interviewee has the leadership to handle unusual circumstances where there are no explicit instructions. Having leadership skills means relying on one’s own judgment and having the confidence to make difficult decisions.✨ Adaptability:Adaptability is all about adapting to changes at work. Adaptability is a soft skill that employers look for when hiring new employees and it can be assessed by asking situational interview questions. As a soft skill, adaptability requires a number of other soft skills in order to be successfully applied. Therefore, when answering situational interview questions, a candidate shows their ability to learn quickly and put that learning into practice.✨ Teamwork skills:Teamwork makes it easier to attain goals, boosts motivation and creativity, and improves each person's social skills. Teamwork is a highly appreciated skill in the labor market, and it is one of the most demanded abilities by employers. There are several examples of situational interview questions regarding teamwork, which you can check out at the end of this article.
How to Answer Situational Interview QuestionsIt's critical to be attentive and keep your answer on-point when giving responses in a job interview. If you've had difficulties with this in the past, the STAR interview technique might be worth a shot for situational interview questions. The acronym STAR stands for Situation, Tasks, Action, and Results. Let’s take a closer look at each of these elements to understand the STAR method.
✍️ Situation:The first part of your response should contextualize a situation or scenario in which the problem to be successfully addressed occurs—where it occurs, when, and how.
✍️ Tasks:Tasks refer to your mission or purpose in the context/situation previously described. What is the challenge that has arisen and what role do you play to solve it?✍️ Action:For action in the STAR method, you should clearly emphasize the actions taken to deal with a certain scenario and solve a problem. This is where you demonstrate how you act in the face of challenges, why, how, and through what means.✍️ Results:Wrap up by specifically mentioning the results achieved through your actions. Depending on the case, you may describe them qualitatively and/or quantitatively to delve into the impact they had and how they helped you grow as a professional.
You'll be able to organize your thoughts more coherently if you follow the STAR method for questions and answers, whether you're speaking from personal experience or envisioning yourself in a hypothetical scenario.Further reading:STAR Interview Method: Definition, Tips, and Examples
Tips for Answering Situational Interview QuestionsHere are some useful tips that will help you with situational based interview questions:
💭 #1: Pause and think before you jump right in.Don’t rush when dealing with situational interview questions so you do not mess it up! Take some seconds to process the question and extract its important details so you start with the right foot.💭 #2: Show the interviewer your thought process.As you answer the recruiter, be clear in showing your line of thought in a linear and easy-to-follow format. Be clear in explaining your reasoning and perceptions if needed.
💭 #3: Categorize ideas you come up with.When presenting an idea while answering a situational interview question, be sure to not mix them with other ideas. Narrow down your main points for the question and elaborate on each point made.
💭 #4: When making assumptions, make it clear that they are assumptions.While it’s best to refrain from stepping in with assumptions when the interviewer is talking, once you are giving your answer, if you have an assumption, make sure you clearly let them know it is an assumption so your answer does not backfire.💭 #5: Use your actual experience to answer the question if you have a similar experience.There is no better way to answer a question than giving a concrete example that solves a situational interview question. Use this to your advantage and use the STAR method when facing scenario-based interview questions.
Situational Interview Question ExamplesHere is a wide selection of examples of situational interview questions, both job-specific and general situational questions. These situational interview questions and answers cover different types of situations, including examples of conflict in the workplace, unhappy customers, dealing with unexpected changes, and many other types of scenarios during an interview.
Nursing Interview Scenario Questions and AnswersCall Center Situational Interview Questions and AnswersTeacher Interview Scenario Interview Questions and AnswersFirefighter Interview Scenario QuestionsHR Situational Interview QuestionsCustomer Service Situational Interview QuestionsManagers Situational Interview QuestionsPolice Interview Scenario QuestionsScrum Master Situational Interview Questions and AnswersCase Manager Situational Interview QuestionsIT Scenario Interview QuestionsSales Situational Interview QuestionsSocial Work Interview Scenario QuestionsScenario Interview Questions for AccountantsProject Manager Situational Interview QuestionsMarketing Situational Interview QuestionsRetail Interview Scenario QuestionsInterview Scenario Questions About Leadership
Nursing Interview Scenario Questions and Answers
Q: A patient arrives after having an episode of Afib (atrial fibrillation). How do you communicate with their relatives who aren't familiar with medical terminology?A: It is critical that we communicate with our patients and their relatives who are not medically trained in basic terms and employ a strategy to ensure that they grasp what is being said to them. I would explain what happens when a patient has Afib, which can be summarized as an irregular heartbeat.
Call Center Situational Interview Questions and Answers
Q: What would you do if your team is failed to impress a top client and overpromised on a project timeline and unfortunately, the team doesn’t have the resources to deliver by the deadline they have promised, and they end up losing the client? How would you calm the angry and dissatisfied client to resolve this concern?A: Firstly, I would reach out to the client and take full responsibility for the loss, and I would ask the client to give us a chance to make up for the loss. I shall answer a call from a dissatisfied client and I shall listen to the client’s concerns and use phrases like, ‘I completely understand your frustration.’ Then, I shall take down their information and promised to call them back with the project competition.
Teacher Interview Scenario Interview Questions and Answers
Q: What approach or strategy would you use to learn new information in our institution?A: I feel that taking notes while reading or listening to a lecture helps me remember new information. Writing down the relevant elements helps me absorb and think about the new material in two ways: first, it helps me absorb and think about the new information, and second, my notes serve as a study guide that I may refer to in the future.
Firefighter Interview Scenario Questions
Q: How would you respond if you saw another firefighter is not performing duty well?A: If I witness this issue, I would first approach the individual to make sure I understood what is wrong with him and I would try to make him understand. I would report the incident to my supervisor if there was no logical explanation or if I didn't trust that particular story.
HR Situational Interview Questions
Q: What would you do if your manager was wrong about something crucial and you were certain of it?A: I'll try to inform my manager of the error, but I'll make sure to do it secretly so as not to offend them. As a subordinate, on the other hand, I would respect my bounds and avoid disrespecting or undermining them.
Customer Service Situational Interview Questions
Q: What would you do if a client complains that you take too long to resolve a problem?A: I would notify clients of an approximated time that’s needed to fulfill a task and an explanation why. This isn't always doable, though. If I received this comment, I would first acknowledge it without becoming defensive. ‘I apologize that this issue is taking longer than intended’ would be my typical response. After that, I'd seek for viable alternatives.
Managers Situational Interview Questions
Q: What is your ideal vision for company culture and how would you uphold company values for this position?A: Culture can be like styles of leadership. Everyone seems to have their own preferences. Culture, in my opinion, is the ideal means for a community to agree to act in accordance with common ideals.
Police Interview Scenario Questions
Q: You and a colleague are responding to a burglary incident. Before leaving the site, you notice your partner taking a valuable item from the site. What would you do?A: If I would observe these activities, I would ask my colleague to put that thing back from where he picked it up and I will advise him to not do such things again.
Scrum Master Situational Interview Questions and Answers
Q: If a member doesn’t attend sprint meetings regularly, what would be your response?A: Firstly, I shall talk to the team member privately and ask open-ended questions to figure out their reasoning. Then, I would make a case for why sprint planning meetings are important and why all team members should attend.
Case Manager Situational Interview Questions
Q: How would you handle a situation in which a client needs your assistance, but it's five minutes until your shift is over?A: Before I leave for the day, I would take care of the client’s needs. Clients always come first, and it's important that they feel valued and heard. Making them feel heard can us gain their trust, and provide the groundwork for a productive working relationship.
IT Scenario Interview Questions
Q: How would you make sure the organization’s network is safe and secure?A: I would start with a walkthrough of the basic security features, such as firewalls, routers, and VPNs. Moreover, I would also think about good security practices you can implement, like creating strong passwords and keeping software updated.
Sales Situational Interview Questions
Q: What will your approach be towards short sales cycles? What about long sales cycles?A: A short sales cycle is typically much quicker than a long sale. I would always respond quickly to all the prospective clients’ questions and concerns to keep them interested in the sale. Since a long sales cycle entails a bigger effort, I maintain contact by explaining that I'm not giving a one-sided sales pitch, but a chance to cooperate. I use a variety of strategies to stay in touch with prospects, based on their preferences.
Social Work Interview Scenario Questions
Q: How would you handle a client's outburst in reaction to your recommendation?A: My first response to a client's rage is to remain cool. I know that becoming emotionally worked up could exacerbate a bad situation, so I try to stay level-headed and professional. Then I’d utilize active listening skills to let them vent their frustrations while I obtain a better understanding of their point of view. I'll summarize what they're saying and, if necessary, ask follow-up questions to make sure I fully comprehend their point of view. Then I'll state again that my purpose is to assist and that I am dedicated to working through this as a team.
Scenario Interview Questions for Accountants
Q: Which statement would you use if you just had one statement to analyze a company's overall health and why?A: Cash reigns supreme. The cash flow statement depicts the exact amount of cash generated by the company. However, it's vital to highlight that all three assertions are required to gain a complete view of a company's status.
Project Manager Situational Interview Questions
Q: For different procurements, what contract types will you use to engage with suppliers and contractors?A: It will be necessary to enter into a formal agreement with the chosen vendors. These agreements will be legally binding in order to protect both parties’ interests and rights while also specifying their responsibilities. There are several contract kinds to choose from, each with its own set of advantages and disadvantages.
Marketing Situational Interview Questions
Q: Let’s say you have to market a product with a team of people who had very different ideas and values from you. How would you manage the situation?A: Disagreements may arise when you work in a team with several people who are from very different backgrounds. The way I would work to bridge this gap is by defining what our product is and focusing on the product rather than on our differences. By focusing on that, we are able to work together and move forward.
Retail Interview Scenario Questions
Q: How would you handle a case when a disappointed client seeks to return something but is unable to do so due to business policy?A: Ifeel empathy is crucial, so I would acknowledge their dissatisfaction and apologize for the product's shortcomings. Then, in a calm and professional manner, I would inform them that the purchase is sadly outside of the company's return window or is ineligible, offering a summary of the relevant portion of the return policy. If it doesn’t completely remedy the problem, and I don't have any more company-approved solutions to offer the customer, I'd offer to have a supervisor look into it.
Interview Scenario Questions About Leadership
Q: As a leader, what do you consider to be intrusive supervision? What impact will it have on an employee?A: When a person is given more attention than he requires, this is known as over supervision. Employees become annoyed and upset when they are in this predicament. They stop attempting new things and taking chances. They cease to make independent decisions, and their commitment and initiative decrease.Cake provides the best resume making tools templates to help you create the perfect resume for your job hunt. Take your career journeyto new heights - create a resume online (free download) now!Create CV
--- Originally written by Jose J. Rosales---
Common Project Manager Interview Questions + Tips & Samples
Created by CakeIn this article, we'll cover:Project Manager Interview TipsCommon Project Manager Interview Questions and AnswersWhat Questions to Ask in a Project Manager Interview
Many consider it one of the most crucial positions in a company; a project manager (PM) is responsible for planning, organizing, and directing projects in a company. Project managers can heavily influence the outcome of a project. To be able to take on responsibility of such an important role, you have to first shine in a project manager interview, which is not that easy.
You need to understand the role of a PM before thinking about what types of questions could be asked in a project manager interview. As the overseer of a project, a PM uses their broad knowledge to maximize the company’s efficiency, reduce costs, and maximize revenues. Their responsibilities span through the project’s life cycle.
Such an influential role causes project manager interviews to be somewhat challenging. Other than field specific knowledge, PM interview questions will aim to learn about your hard and soft skills and even challenge you with situational questions.Project Manager Interview TipsYou will need to put in some effort to hone your skills and prepare for the project manager interview questions. Keep the following tips in mind too.
🖋 Read case studies.
Because project management questions and answers cover so many areas, you should try to broaden your horizons by learning about different projects. Case studies are a great way to prepare for project manager interview questions.
Do it s you can understand what other PMs have done in either successful or failed projects. The more you know, the easier it will get to answer any project manager questions.
🖋 Prepare for common project manager interview questions.
Study before going to the project manager interview. Reading common questions for PM interviews can help you do it. Interviewers will ask you questions that range from planning and organizing to team and conflict management. Prepare good answers before a project manager interview for a positive result.
🖋 Be prepared to take the lead and ask questions.
Recruiters will expect you to be able to assess situations and ask the right questions during the project manager interview. Therefore, you need to know what questions to ask in a project manager interview.
Prepare a list of questions before you go in, and take note of interesting details you learn throughout the interview to know the best project manager questions to ask the interviewer.
Common Project Manager Interview Questions and AnswersWhat tools do you use as a project manager?What was your most successful project?What project management methods do you use?How do you prioritize tasks on a project?Describe your management style.Describe your communication style.How would you fill stakeholders who missed meetings in and get them involved?Do you agree that a project manager should be proactive?What is your favorite part of working in technical project management?Please tell us about when your soft skills helped you deal with a difficult project.What are some must-have skills you think a software project manager needs?A project you're working on is failing to meet deadlines. How can you get it back on track?We have prepared the following list to help you prepare your answers to some of the most common questions for the PM interview. You can use the sample answers for reference when you prepare for the project manager interview.
What tools do you use as a project manager?
Show your organizational skills. This project manager interview question aims to understand how familiar you are with different tools that can help you organize any project you manage.
Therefore, what tools do you use as a project manager is an interview question you need to be ready to answer. List down organizational tools you are familiar with before going to the project manager interview, or talk about the ones you know the best.
Sample answer: “In my previous position as a PM assistant, I learned to use Asana. The platform provides several useful options. In my opinion, the best one is how you can integrate several apps like Google Drive and Gmail to control everything in one place.I have also been learning Basecamp on my own. It is a great app that eases communication as it has real-time chat, schedules, and even to-do lists. It has been a little challenging, but I enjoy learning to use new software.”
What was your most successful project?
This project manager question shines a light on your idea of success, aside from giving recruiters a better understanding of your work history. Ensure that your project manager interview answers focus on the steps you took to achieve the outcome rather than just the result.
Try to give things a positive twist when you answer this project manager question. You can also highlight the obstacles you surpassed to show them your perseverance during the project manager interview.
Sample answer: “It was managing a residential project, in affiliation with the government, from beginning to end. I was in charge of setting deadlines, managing our company’s teams, and meeting with stakeholders.Working with governmental organizations was quite challenging, but I learned how to deal with them. Thanks to our team effort, we stuck to the budget and finished before our proposed deadline. By the end of the project, our client was so satisfied that he signed again with us for more projects.”
What project management methods do you use?
There are several methodologies for the PM to use. This question for PM interviews analyzes how many you know and how skillful you are. Additionally, they want to check if you can use the one that suits the projects available best.
Adapting to different projects is what project managers do. That’s why the company is interested in learning what you can provide referring to management methods. Keep it in mind when you answer this PM interview question.
Sample answer: “I used traditional methods such as the Waterfall and Kanban approach when I worked at a production factory. However, I used the Scrum methodology in the company I worked with last. It was a very agile way that suited the company.We were a small team working with small producers. Our Scrum Master helped us cooperate with the product owners and lead our team to accomplish our goals. We also had constant feedback that helped us when sprinting to finish any tasks.”
How do you prioritize tasks on a project?
Another vital part of the project manager interview is to show your organizational skills when answering this question for the PM interview; you need to show the company that you can manage juggling tasks and even projects at once.
Additionally, the recruiters would like to know your decision-making process; make sure you walk them through your thought process when answering this project manager interview question.
Sample answer: “My first priority would be understanding the stakeholder’s needs. I would set new deadlines with them in mind. I will be able to draw the critical path once I clearly state the order of importance of the tasks.I gathered relevant experience in my previous position. It was a smaller company, and different projects overlapped sometimes; By following my strategy, we always delivered positive results on time.”
Describe your management style.
This project manager interview question digs deeper into your leadership style. It would be better to show that you can use different styles during the project manager interview because sometimes, companies need to project managers to change their management style mid-project or for different projects.
Sample answer: “While I consider myself flexible enough to use different styles, I prefer transformational management. I feel I grew exponentially after working under a transformational manager myself.By using this style, I would focus on encouraging my team to be their best version. I would help them take on new and exciting challenges. With the right help, people can reach new heights. Together, we can make the company succeed.”
Describe your communication style.
This is one of the most important interview questions for you because a project manager is all about communicating with others. Your communication skills will show in how you answer this PM interview question.
Keep in mind that you need to communicate differently with different people when working as a project manager. Make sure to clarify that there are various ways you communicate with people during the project manager interview.
Sample answer: “I learned that there is no perfect communication style. As a PM, you need to be able to read the room and understand how to approach different people.For example, if the person I am talking to is rather passive, I would try a more persuasive approach. Being aware of the differences between styles helps me to choose the right one for different scenarios.”
How would you fill stakeholders who missed meetings in and get them involved?
Behavioral project manager interview questions can sometimes put you on the spot. It is hard to come up with quick and good solutions to questions you are not prepared to answer during the project manager interview.
Take your time to arrange your ideas before answering this behavioral interview question during the interview for a project manager role. Try a step-by-step explanation of your procedure to show how organized you are.
Sample answer: “I would acknowledge the stakeholder’s concerns first. If they have any, I would start by making sure I clarify their questions. If they do not, I would instead start by clarifying how things went in the initial meeting.I will ask for their opinions once they are up to date. I would invite other stakeholders for a follow-up meeting if they have any big concerns that would affect the other parties. Finally, I would send everyone involved a transcript of the meeting to assure every stakeholder has the most updated information.”
Do you agree that a project manager should be proactive?
Agile PM interview questions like this one aim to understand if you match the management style the company needs.
The agile style focuses on being flexible and improving continuously. Proactive leaders should use this pm interview question to show they can anticipate threats and control projects better.
Sample answer: “I agree. A proactive PM keeps track of any problem that can affect their project. Additionally, they give constant feedback to their team. It can lead to increased efficiency.Thanks to my organizational skills, I always read and study everything that can affect my project. I can evaluate and take preventive measures to get ahead of such changes. That gives the projects the flexibility we need to satisfy our customers' needs in terms of time, budget, and actions.”
What is your favorite part of working in technical project management?
Tech PM interview questions can get a little more specific due to the nature of the job. A Tech PM manages IT or It-related projects.
Positions that require a Technical PM would need your skills to match their specific projects. Try to highlight your hard skills when answering Tech project manager interview questions.
Sample Answer: “I graduated with a systems engineering degree; therefore, I am very interested in anything related to technology. Working with companies that are building the future of technology is quite exciting.I wish to use my organization and technical skills to help your customers make their dream projects come true. Additionally, I have much web-developing experience that can help us create the best UX for our customers.”
Please tell us about when your soft skills helped you deal with a difficult project.
Be prepared to answer some project manager behavioral interview questions. You can answer behavioral questions using the STAR method (Situation, Task, Action, Result). By doing so, you can ace your project manager interview.
Sample answer: “I dealt with one of our client’s engineering teams at the company I last worked at. We had to create a new website for their new product line. It was difficult to deal with the person in charge at first. I believe my patience was key to easing our communication.My negotiation and problem-solving experience led me to understand we were talking in different languages, marketing and UI languages. Therefore, I decided to learn more about technical issues and earned the engineer’s respect. We finished the project on time and with positive results.”
What are some must-have skills you think a software project manager needs?
Both software project manager and project coordinator interview questions can also get very technical in the project manager interview. Software PMs need to show their technical knowledge aside from their leadership skills.
Similar to answering tech PM interview questions, aim to showcase your experience when answering software PM interview questions.
Sample answer: “As in any Project Management position, there are must-have skills like organization, communication, and leadership. However, I think that having a high level of technical skills is the uttermost necessary skill for a software PM.In our previous company, we had several teams led by different PMs. We realized that Software, IT, and Technical projects were facing delays constantly. We soon understood that only those PMs with technical backgrounds were moving forward as expected. Therefore, I believe that knowledge becomes ver important for Software PMs.”
A project you're working on is failing to meet deadlines. How can you get it back on track?
Case-study project manager interview questions care more about your process than the final result. Case-study PM interview questions give you a chance to showcase your analytical skills.
You can use traditional analysis frameworks to strengthen your answers such as the four Ps of Marketing, the STAR method, SWOT analysis, and Porter’s five forces. A good answer will boost your chances of impressing the interviewer during your project manager interview.
Sample answer: “I would start by meeting with my team to understand the situation better. I would proceed to reorganize the tasks every member has to perform to make sure we avoid further issues.Additionally, I would meet with our clients to make sure they can accept our changes. Most importantly, I would spend time and resources to mitigate what’s causing the issues. I can use tools such as the fishbone (root cause) analysis to avoid delays in the future.”
What Questions to Ask in a Project Manager InterviewBy the end of the project manager interview, recruiters will probably expect you to come up with some project manager questions to ask the interviewer.
Asking the right questions can change how the recruiter thinks about you. Examples of what questions to ask in a project manager interview:How does this project align with your company’s objectives?Which Key Performance Issues are the most important ones for the company?Is it possible to develop one’s career in this company? How likely is one employer to advance their career with your company?
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