Created by CakeYou'll learn:
How to write a hotel manager resume?
What
to put on a resume
for a hotel manager?Tips
for writing the best hotel manager resume.
How to write a hotel manager
cover letter?
Hotel Manager Resume Sample
When it comes
to writing a hotel manager resume, it is best
to discuss a question: what are the duties and responsibilities of a hotel manager? Generally, a hotel manager’s role is
to oversee the whole operation of a hotel, including housekeeping, personnel recruitment training, budget control, etc. Some people may be curious about the difference between a hotel manager and a general manager. They generally have the same responsibilities, but sometimes the hotel manager’s job hierarchy is right below a hotel general manager’s in larger-size hotels.
Then why is a well-structured hotel manager resume important? Here is a crucial fact: based on the U.S. Bureau of Labor’s statistics, the employment of the hotel manager (it is called “lodging manager” on the website) is projected
to decline by 12%. According
to Glassdoor, a recruiter reads each resume in less than 6 seconds since he/she will receive 250 resumes on average, leading an intense competition
for the hotel manager position. That is why you need a clear and concise hotel manager resume
to stand out from others.
How to write a hotel manager resume
Step 1: Understand the differences between a hotel manager CV and a hotel manager resume.
One should decide first - whether
to use a Curriculum Vitae (CV) or a resume. Both of them are collections of one’s professional experience.
However, a CV contains more in
formation, which will often exceed two pages. It is also frequently used in academic, scientific, or medical areas. By contrast, a resume is more
for general job hunting and only involves related experience with up
to two pages.
In most European, South American, and African countries, a hotel manager CV is preferred, while a hotel manager resume is more common in the U.S., Canada, India, and Australia. In this article, we will focus more on the writing tips
for the hotel manager resume.
Step 2: Choose the right hotel management resume
format.
Depending on one’s current career status, there are four types of resume
formats
to choose from: chronological, functional, hybrid, and targeted. Suppose you are uncertain about which is the best. In that case, a reverse chronological resume
format is the usual one (it is also suitable
for those seeking a hotel management CV
format). In this method, the latest experience is placed first on the resume.
Step 3: Take online hotel management resume samples and templates as references.
It will take you less time
to write a hotel manager resume if you already know the basic framework. Search online
to see some hotel manager resume examples or templates from other professionals.
Step 4: Tailor your hotel manager resume.
A qualified candidate will always tailor his/her hotel manager resume
to the specific position. Each company will have its requirements, and the needed skill set will also be diverse due
to peculiar programs.
For example, the content in a resume
for a hotel management internship will be different from that in a senior hotel manager resume.
Step 5: Craft a hotel manager
cover letter.
On average, hiring managers only spend 20 seconds reviewing each
cover letter. Seeing this, you may think it is useless
to write a hotel manager
cover letter.
However, please recall that the average reading time
for your resume is no more than 6 seconds! Hence, a hotel manager
cover letter is another 20-second valuable chance
to promote yourself
to hiring managers. We will discuss
how to write an application
letter for a hotel manager in the later paragraph.Step 6: Proofread your hotel manager resume and
cover letter.Read your hotel manager resume and
cover letter again
to ensure there is no grammar mistake or spelling error.
What
to put on a resume
for a hotel manager
You can use Microsoft Word
to create your hotel manager resume; you can also build it on Cake through pulling. No matter the
tools used, it is fundamental
to know the necessary elements in a hotel manager resume.
1. A hotel manager resume profile (personal in
formation)A resume is the first step
to allow recruiters
to know who you are, so be sure
to include your:
Full nameProfessional job titleEmail addressPhone numberAddress (city, state, and country)Linkedin URL, personal website (optional)
Unless it is required, avoid revealing additional personal in
formation that will lead
to potential discrimination, such as birthday, nationality, gender, etc. (→ Read more about the common resume writing mistakes!)📝Keep note that it is acceptable in some areas like Singapore, Germany, and Asia
to include a personal pho
to.
2. Resume headline
for hotel management
A resume headline is a one-sentence highlight of your hotel manager resume. A good headline should indicate one’s most distinguished competency. There are 3 steps
to write a resume headline
for hotel managementStep 1:Outline several of your achievements and characteristics related
to job requirements (e.g., relevant skills, earned awards, the year of managerial experience).Step 2: Use power words and phrases (
For example, “hardworking” is
too vague
to use).Step 3: Place it at the
top of your hotel manager resume (right under your name).
Headline example
for hotel manager resume:A Trilingual Hotel Manager with 4-year Experience in the Hospitality Industry
3. Hotel manager resume summary
A hotel manager resume summary is a further statement of one’s qualification within 30
to 50 words. You can use the steps we mentioned above in the headline section, but it is more common
to place the summary right after the contact in
formation.Summary example
for a hotel manager resume:A 3-year hotel manager skilled in CRM and catering management. Eager
to enter
Tonight Hotel
to assist with the enhancement of the guest experience. Guided a team of 8
to attract and organize 10+ events and conferences, which increased revenue by 40%.
4. Hotel manager resume objective
A hotel manager resume objective has a similar
format
to a resume summary. Since a resume objective focuses on one’s career goals compared with a resume summary, it is suitable
for those who have less experience relevant
to the hotel manager position.
A useful tip is
to highlight the transferable skills mentioned in the job description.
For instance, if the job requirement says, “passionate
toward what you are doing” and “familiar with hotel management software”The career objective
for your hotel manager resume can be like:
A passionate hotel assistant manager proficient in finance and hotel management software (Alice). Currently seeking a position as hotel manager at Smile Hotel
to utilize my financial knowledge and accurately manage the budget. Lead a team of 3 and responsible
for reservations management.5.Skills
for hotel management resumeSkill section is an integral part of one’s hotel manager resume. Most people will use a simple bullet point
to list one’s hotel management skills
for a resume. You can also choose other methods such as expanded bullets point, integrated with work experience, and categorized skills section. Remember that the skills you list should be related
to the hotel manager job.Some common skills
for a hotel manager:Technical skills
Hotel management system (Preno, eZee Frontdesk, etc.)MS Office SuiteFinancial budgeting and reportingSales and Marketing skillsGuest experience management
Personal skills
Verbal and written communicationLeadership skillsMultitaskingInterpersonal skillsProblem-solving6.Work experience in your hotel manager resumeWork experience indicates one’s qualities the most in the hotel manager resume. Each description of your past work experience should have:
Role titleThe name of the companyWorking period (month year)3-5 bullets
to depict your accomplishmentsHotel manager resume sample
for work experience section:
Hotel Manager, Apr 2015 - Present
ABC Hotel, Milwaukee
Created a long-term financial plan which reduced the overall cost by 20%Led a team of 12 and cooperated with the housekeeping departmentMaintained the quality of guest experience and tracked cus
tomer satisfaction rate through periodic surveys7.Education in your hotel manager resumeTypically, a management-related bachelor’s degree is more preferred when it comes
to the hotel manager position.
However, if one already has piles of work experience, the education section will be much less important than the work experience. Here are some must-have elements in this part:
School nameDegreeMajor minorYear of graduationHonors awards8.Certification in your hotel manager resumeAccording
to the U.S. Bureau of Labor, American Hotel Lodging Educational Institute (AHLEI) allows high school students
to join the Hospitality and
Tourism Management Program (HTMP) and earn certification. The Accreditation Commission
for Programs in Hospitality Administration also provides hospitality management programs. There
fore, if you have any related accreditation, feel free
to put it in your hotel manager resume!
Tips
for writing the best hotel manager resume
🔖 Tip 1: Cus
tomize your hotel manager resume.Hiring managers expect
to see a hotel manager resume that is specific
to their companies. So cus
tomize it! That is why it is better
to include the company’s name in the resume summary.🔖 Tip 2: Numbers increase the credibility of your hotel manager resume.If you have some quantified results in your previous jobs, you can include them in your hotel manager resume
to make your achievements more convincing and measurable.🔖 Tip 3: Craft an ATS-friendly hotel manager resume.Applicant Tracking System (ATS) allows companies
to scan resumes au
tomatically so that only resumes with relevant keywords will stand out. Hence, a perfect hotel manager resume should include keywords mentioned in job descriptions, and avoid using fancy
formats with
too many graphical things.🔖 Tip 4: Adopt action words in your hotel manager resume.Action words such as “executed,” “supervised,” “men
tored” make your hotel manager resume statements more concrete and persuasive.🔖Tip 5: Emphasize more on your managerial ability in your hotel manager resume.An ideal candidate
for the hotel manager position is someone with strong leadership and coaching experience. As a result, you should focus more on your managerial skills in your hotel manager resume.
How to write a hotel manager
cover letter
A complete hotel manager
cover letter should include these 5 parts:Contact in
formationSimilar
to the personal in
formation in your hotel manager resume, you should also let the receiver know who you are in your hotel manager
cover letter.
GreetingDo some research
to find the hiring manager’s right name so that you can greet them properly. If you are not sure who will receive your application
letter for a hotel manager, you can start a greeting with, “dear hiring manager in XYZ company…”
Motivation
for the hotel manager positionIn many job descriptions of the hotel manager position, companies will expect a passionate candidate. This section is the place
for you
to demonstrate your great intention and understanding of that company.
Your qualificationWhat qualifies you as a hotel manager?That is the critical question recruiters want
to know, so let them know what value you can bring
to the company by using your greatest strength.
Closing your hotel manager
cover letterIt is polite
to write a short conclusion
for your hotel manager
cover letter. A typical closing can be: “Thank you
for your time and consideration. I look
forward
to hearing from you.” 💡Remember
to use closing
letters such as “best regards,” “sincerely,” and sign your name at the bot
tom of the
letter.
Hotel Manager Resume Sample
Jamie WattsA Cus
tomer-Oriented Hotel Manager with 4 Years of Experience in Hospitality Management
Mobile: (123) 456-7891Address: Seattle, U.S.Email:
[email protected]: linkedin.com/in/jamiewatts
Summary
A self-starter who maintained a four-star rating by
Forbes
for 3 years. Specialized in guest experience and would like
to provide a home-like service
for guests in Wonderland Hotel. Increased cus
tomer satisfaction rate by 20% and joined 3 personnel training programs.
Work Experience
Hotel Manager, Felin HotelFeb. 2018 - Present
Communicated with guests
to ensure their problems and complaints were solved, which increased cus
tomer satisfaction rate by 20% on the traveling websiteCooperated with housekeeping department
to maintain the best condition of roomsRedesigned per
formance evaluation standard and trained 20+ employeesHotel Assistant Manager, Rin Guesthouse
Aug. 2016 - Jan. 2017
Developed financial
forecasting and created reports
to the general managerResponsible
for food and beverage management and the control of room inven
torySupervised the organization of events and conferences
to achieve the expectation of 10+ clients
Skills
Financial planningMicrosoft Office Skills (MOS certification)Hotel Management system (Preno)CRMGuest service skillsLeadershipCommunication skillsMultitasking skillsLanguageBusiness English writingFrench
Education
BS in Hotel Administration, Cornell UniversityRelevant courses: Food and Beverage management, Finance and Accounting, Operations2012 - 2016
--- Originally written by Angela Ye ---