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Technical Support Resume: Templates & Sample
Created by CakeIn this article, you will learn about:Step 1: Pick the best technical support resume template format.Step 2:Start with contact information and basic personal details.Step 3: Create an intriguing technical support resume title.Step 4: Craft a technical support resume summary.Step 5: Include related skills and abilities.Step 6: Highlight your best experience and accomplishments.Step 7: List educational qualifications and background.Step 8: Highlight your personal traits with an extra section.Step 9: Craft a convincing technical support cover letter.How to make a technical support resume with no experience?Technical support resume sampleWhat does a technical support do? To put it simply, a technical support is asked to maintain both the company's software and hardware systems.
If you want to impress the hiring manager, try to make the perfect resume for technical support. To make yourself stand out among various competitors, craft your technical support resume to convince the hiring manager that your experience would make you the most suitable candidate.
Step 1:Pick the best technical support resume template format.Before starting writing your IT technical support resume, be sure that you are familiar with the format and template of a resume.
🖋 How long should a resume be?
Unlike CVs, a technical support analyst’s resume usually takes up only one page. A resume focuses on your key skills while a CV should include a more thorough background. Since the recruiter might be viewing thousands of resumes in a month, it is crucial to keep your resume short.
Therefore, a technical support resume should be a one-page document reflecting your experience.
🖋 What is the best font to use in a resume?
Once again, because the hiring manager may be facing lots of resumes, remember to use an easy-to-read font in your technical support specialist resume. Here are some suitable fonts:CalibriVerdanaHelveticaCambriaGill Sans
After picking your font, don’t forget to choose an appropriate font size in a technical support resume as well. Normally, a 10-12 pt for the body text would be suitable, and a 14-16 pt for headings would be perfect.
🖋 What is the standard margin for a resume?
It is recommended to add a one-inch margin on each side to make your IT technical support resume more readable.
🖋 What is the best line spacing for a resume?
Line spacing for your technical support resume should be at least 1.15 between each line so that the hiring manager can read your resume with ease. Make headings double-spaced to highlight them.
🖋 What format should a resume be submitted in, Word or PDF?
Export your technical support resume as a PDF file to keep the layout and design intact. Although MS Word is a popular tool, a resume in Word format may display differently on different devices.Step 2: Start with contact information and basic personal details.First and foremost, write your contact details onto your IT support resume. Your contact information is vital but is often neglected.You should include these:Full nameEmail addressPhone numberAddress (optional)LinkedIn URL (optional)Personal website (optional)You should not include these:Date of birthSexual orientationReligion or beliefMarital status and dependencyExpected/current salary
Step 3: Create an intriguing technical support resume title.To catch the recruiter’s eye immediately, add a catchy headline to your technical support resume. Try to show your strengths, abilities, and expertise with a single sentence. Therefore, the hiring manager’s interest would be piqued.
👍 3 tips to write an IT technical support resume title:
1.Capitalize letters: When you’re writing down a technical support resume title, be sure to make the first letter of each word capitalized except for articles, conjunctions, and prepositions.
2. Place it on top:Since you would want the recruiter to be attracted, remember to put the title on the top of your IT technical support resume.
3. Exclude objectives:A technical support resume title is used to show the recruiter your potential and the benefits you could make. An objective that presents the vision of your career is, thus, unnecessary.Exampletechnical support resume titles:
Well-organized technical support who devised protective strategies over 20 companiesExperienced technical support who assisted managers in various levels of user accessJunior technical support skilled in software and hardware support
Step 4:Craft a technical support resume summary.When applying for your dream job, you will have to compete with other candidates. Hence, it is vital to give the hiring manager a great first impression by adding the perfect summary for your technical support resume. You would likely catch the recruiter’s attention and would get a better chance of getting the job.
3 tips for writing a perfect technical support resume summary
1. Customize the resume summary for each job:Since each job requires different qualifications, remember to tailor your technical support resume summary for each application.
2. Be specific:Remember to make your technical support resume summary clear. If your resume summary is rather vague, it would not show your potential well. This also works for technical support resume objectives.
3. Keep it concise:Try not to make your technical support resume summary too long. It could make the recruiter lose interest in the information you’ve included in other sections. However, write too little for the summary on your resume for technical support jobs either. Make it 2-3 sentences including important details.Technical support resume summary vs objective
While a resume summary means to make your past experience into a shorter version, a technical support resume objective concerns your future. A resume objective is to present your aspirations.Normally, a resume summary would be better if you’re already a senior job seeker or have a lot of experience in the past. A technical support resume objective would be more suitable when you’re writing an entry-level technical support resume or you have less or no relevant experience.
Technical support resume summary examples:
Senior technical support with 9 years of experience in maintaining hardware and software of over 50 companies. Team player and led a team of 5 to solve network problems.Well-organized IT technical support with extensive experience in supporting desk teams. led a team in seeking infrastructure issues and provided support towards Microsoft user servers.Technical support engineer with 5 years experience in assisting with server builds. Assisted over 20 companies with senior engineers to build software supports.
💁♀️ Reminder:Try to put your top skills and experience into 2-3 sentences. By doing so, you could highlight your strengths and would outperform the competitors.Step 5: Include related skills and abilities.Technical support skills for resumes are extremely important. While reviewing your technical support resume, most employers first look at your relevant skills and decide whether you’re qualified for the job.
It is vital to make your recruiter know that you have the abilities to fulfill the job.
4 ways to list your skills
Here are four different ways you could consider using when you’re listing skills on your technical support resume: (Want to know more about skills on a resume? Read Skills for Resume｜Examples List, Templates, Formats.)
1. Use a simple bullet list.
A simple bullet list is rather straightforward. You would write down your skills without explanation. However, it may not fully and properly demonstrate your skills on the resume for a technical support job.
2. Use an expanded bullet list.
Many choose an expanded bullet list as a way to explain their past experience and skills. The recruiter could better understand the scope of your skills with explanations and details. But on the other hand, it could take up too much space. So it is better to fit in 5 bullet points maximum.
3. Include skills in the work experience section.
This format suits the ones who have extensive experience. Since the skills would also be listed in reverse chronological order on your resume for a technical support job, your hiring manager could understand at what stage you applied your skills and how well you managed to use your skills. Nonetheless, it isn’t preferable for freshers to mention technical support skills since they might not have enough experience to put on the resume.
4. List skills in a categorized skills section.
Some love this format because it is more organized. This format is more suitable if you’re about to apply for jobs with a rather broad scope of skill sets. It could give your employer a better understanding of what you are capable of.
Examples of skills for a technical support resume
Hard skillsTechnical troubleshootingLAN expertiseIT performance tuningDiverse PC knowledgeTechnical issue analysisSecurity, recovery solutions backupVirus detection, prevention removalQuality assuranceNetworkingPC hardware
Soft skillsDetail-orientedProblem-solvingMotivatedSelf-disciplinedTeamworkCreative thinkingNegotiationPatienceCommunicationWell-organized
Step 6:Highlight your best experience and accomplishments.When you’re crafting your senior technical support engineer resumes, putting in related experience and accomplishments is crucial. Past experiences could best show your competence and distinguish you from various candidates. Therefore, remember to add all the past experiences you’ve had that are relevant to your technical support resume.
5 essential elements of the work experience sectionName of the companyLocation of the companyEmployment datesJob titleYour role and responsibilities
👍 3 tips to write work experience accomplishments
1.Tailor to the job.
Each job may require different abilities. Beware that the work experience and accomplishments you put in should be related to the job.
2. Add quantifiable results.
Give numerical results to highlight your strength.
3. Use action verbs.
Verbs could be more important since they could boost your abilities.
Work experience for a technical support resume example #1
Technical Support Engineer at ABC Corp.03/2017 to presentProviding technical support to computer hardware and software.Keeping the company’s software system up-to-date to ensure work efficiency.Assisting in maintaining the inventory of the company’s PC hardware.
Work experience for a technical support resume example #2
Technical Support Analyst at DEF Company02/2019 to presentRunning routine tests to ensure the operation of the company’s software system.Monitoring the escalated tickets which are handed to groups.
Step 7:List educational qualifications and background.
5 elements that you should add to the education section:School’s/University’s NameDegree Types/Major: Bachelor’s, Master’s, and Doctoral DegreesYear of GraduationHonor AwardsOptional: Minor, GPA, and Extracurricular ActivitiesWhere to put the education section on your technical support resume?➡️ Freshers/students
For fresh graduates writing an entry-level technical support resume, most of the content would focus on educational background, same for those who are still studying and are seeking internships. It is preferable to put your education background right after the objective or summary section. Since the hiring manager may be eager to know the skills you’ve learned from school more as they review your resume for entry-level technical support analyst.
➡️ Experienced job seekers
If you have already worked in the field, it would be more suitable to put your education section at the bottom after work experience section. Since you’re already experienced, the employer may pay more attention to your work experience. Hence, when writing a technical support resume for experienced job seekers, put your education section below your work experience.Example of high school education:
Academic Magnet High School2012 - 2016GPA: 4.0/4.3Awards:National Merit ScholarshipFirst Price in Science Project CompetitionExtracurricular activities:Basketball team captain
Example of education in progress:
B.S. in Management Information Systems (in progress)Carnegie Mellon University2018 - PresentGPA: 3.8/4.3Program designing club, vice president
➡️ Incomplete education
Some may consider putting incomplete education unsuitable, but it is still a crucial fact you could show the employer. Remember to add the start and end date so your recruiter would know that you’re not currently enrolled.
Step 8:Highlight your personal traits with an extra section.You may wonder whether you should put in additional information on your technical support resume. The answer depends. Additional information is not necessary but you could still put it in if you find it useful. Here are 5 additional pieces of information you could add:
1. Hobbies and interests
Normally, your hobbies and interests are not recommended to be listed in your technical support resume. However, if your hobbies are highly relevant to the job you’re applying for, add them in your technical support resume. Another circumstance under which you can add your interest is that it can demonstrate your skills, either job related technical support skills or transferable and interpersonal skills.
Examples of hobbies interests:
Programming with co-workersStrategy games
2. Volunteer work
For some freshers who do not have any work experience, they may also put in volunteer work to show some soft skills earned. If the volunteer work is related to the position, don’t hesitate to put it in your technical support resume!
Example of volunteer work:
Protected and maintained a charity foundation website from virus.
3. Certifications Awards
If you’ve not gained much experience, related certifications and awards could show your talent in the field, especially when you’re a fresh grad crafting an entry-level technical support resume, an award could be a plus for your resume!
Examples of certifications and awards:
Google Professional Certificates: IT SupportCertificate for AppleCare Mac Technician
4. Projects
For students who have done various projects, the projects that are related to the job could make up for the lack of work experience. If you’ve done projects related to the position you’re applying for, write them down in your IT technical support resume with some details to let your employer know your capability.
Examples of projects:
Led a group of three and constructed a maintenance system project to protect online shopping websites.Wrote a project based on a secure Cisco VLAN network for large enterprises.
5. References
A reference is not required in your technical support resume. Nevertheless, you could still add one if it would give the recruiter a precise and objective view of you.
Examples of references:
Referee’s name: Sabrina ChengRelationship: Former managerReferee’s job title: Senior technical supportReferee’s company: ABC EnterpriseContact info: +1-1234-5678
Cake provides the right technical supportresume templates formats for you to showcase your skills and experience. Try itnow for FREE!Create Resume
Step 9:Craft a convincing technical support cover letter.A cover letter is similar to a self-introduction. Therefore, writing the perfect technical support cover letter is essential. Impress your employer and have a better chance of getting the job.
A technical support cover letter should include:
Contact details: include your full name, email address, and mobile number, and put it at top of your cover letter.Introduction: warm greetings and the hiring manager’s name would show the employer that you’ve done your research (if applicable).Motivation/Intention to apply: make your hiring manager understand the reason you are enthusiastic about the position. It may be that you are fond of their core values, company culture, and/or products.Qualification: persuade the employer with strong educational and professional background and experience.Closing: don’t forget to thank them for viewing your cover letter.How to make a technical support resume with no experience?
If you’re writing a technical support resume for a fresher, you probably have a lot of questions. So here is some advice that you may want to take note of:
👍 Advice 1: Choose the correct format.
3 different technical support resume formats you could use:
Chronological (Reverse-Chronological):
A chronological resume is to write your work experience in reverse chronological order. By using this format in your technical support resume, the employer would get to know your latest experience first and could read through it more easily.
Functional (Skill-based):
If you want to focus more on your skills, a functional resume would suit your technical support resume the best. Other than work history, this would show your skills more. Hence, a functional format would be a great way if you want to highlight your skills.
Combinational (Hybrid):
If you think your experiences and skills are both crucial, then you could try using a combinational resume format in your IT technical support resume. Using this format, you would put your experiences in reverse-chronological order and include a section of your skill summary.
👍 Advice 2: Write a good career objective.
A clear future objective could show your ambition and aspiration. A career objective would be rather helpful for a technical support resume for freshers since it would give your employer an understanding of your goal and make up for the lack of work experience.
👍 Advice 3: Highlight your education.
Your educational background would be seen as an essential point if you’re a fresh grad. Therefore, remember to write down details for your entry-level technical support resume.Technical support resume sampleAngela Su
Fully dedicated technical support analyst who has experience in maintaining Microsoft and macOS systems.
Mobile: (+1)123-9999Location: Madrid, SpainEmail: [email protected]LinkedIn: linkedin.com/in/angelasu
Resume summary
Motivated technical support and has five years of Desk maintenance experience. Prominent problem-solver who has successfully collaborated with 450+ users.
Skills
Hard skillsEnd-user trainingTechnical documentationTechnical troubleshootingIT infrastructureSystem optimizationSoft skillsProblem-solvingCommunicationEffective listening skillsTeamworkProactive
Work experience
Technical Support Analyst | CBA09/2016 to 12/2021
Improved hardware performance by identifying issues.Collaborated with other teams to maintain software systems and protect user account documents.
Summer Intern | ZYX07/2016 to 08/2016
Assisted the senior technical support in the maintenance.Assisted in identifying issues with the clients’ devices.
Education
Universidad Complutense de MadridBachelor in Computer Engineering2014-2018
GPA: 3.9/4.3
--- Originally written byElianaTschang---
10 Contoh CV Mahasiswa yang Masih Kuliah, Magang, dan Organisasi!
Banyak mahasiswa yang bingung saat membuat CV karena tidak memiliki banyak pengalaman untuk dicantumkan di CV.
Namun percayalah, HRD tidak mengharapkan mahasiswa memiliki pengalaman seperti profesional senior. Lalu, apa yang HRD harapkan dalam CV mahasiswa?
Pelajari lebih lanjut tentang CV mahasiswa di artikel Cake ini!Di artikel ini, kamu akan belajar tentang:
Apa yang Harus Ada dalam CV mahasiswa?
Contoh CV Mahasiswa Lengkap untuk Berbagai Kebutuhan
Cara Membuat CV Mahasiswa
Apa yang Harus Ada dalam CVMahasiswa?CV mahasiswa adalah kanvas pertama dimana kamu melukiskan potensi profesionalmu. CV ini adalah representasi tertulis dari perjalan akademik, keterampilan, dan pengalaman yang telah kamu kumpulkan selama masa studi.
Berbeda dengan CV profesional berpengalaman, CV mahasiswa berfokus pada potensi, pembelajaran, dan kemampuan adaptasi.
HRD mencari tiga hal utama dalam CV mahasiswa:Keterampilan yang relevan dan transferableInisiatif dan kemampuan belajarKecocokan dengan budaya perusahaanUntuk menyampaikan hal-hal ini, ada beberapa bagian penting yang harus ada di CV mahasiswa:1. Data Diri
Bagian data diri atau header harus mencakup:
Nama lengkapJurusan dan universitasKontak (email profesional, nomor telepon, LinkedIn)Lokasi (kota, provinsi)2. Deskripsi Diri
Deskripsi diri yang menginspirasi dapat menarik perhatian HRD. Tulis 2-3 kalimat yang merangkum siapa kamu dan apa yang kamu tawarkan.
Pada deskripsi diri di CV, kamu bisa menuliskan:
Skill yang paling menonjol dan relevanKontribusi apa yang kamu bisa berikan di organisasi/ perusahaan magangTujuan karir/ karir objektif yang ingin kamu capai
Contoh Deskripsi Diri Mahasiswa:
❌ “Mahasiswa teknik informatika semester 5 yang mencari magang.”
✅ “Mahasiswa Teknik Informatika semester 5 dengan passion dalam pengembangan mobile dan 2 tahun pengalaman dalam project berbasis React Native. Mencari kesempatan magang di startup teknologi untuk mengaplikasikan keterampilan algoritma dan UX design sambil berkontribusi pada produk yang berdampak sosial."
📚 Baca Juga: 10 Contoh Deskripsi Diri Menarik yang Disukai HRD3. Riwayat Pendidikan
Jangan hanya mencantumkan nama universitas dan jurusan. Kamu bisa menambahkan informasi lain di bagian riwayat pendidikan, seperti:IPK/GPAMata kuliah relevanPrestasi akademik (seperti penerima beasiswa atau penghargaan tertentu)Judul skripsi atau project besar (jika relevan)
4. Pengalaman
Untuk mahasiswa, kamu bisa mencantumkan:
☑️ Pengalaman magang sebelumnya☑️Project di kuliah☑️ Pengalaman organisasi☑️ Volunteer☑️ Freelance
Untuk setiap pengalaman, tulis dengan format:Posisi | Organisasi | Durasi3-5 bullet points yang menggambarkan tanggung jawab dan pencapaianGunakan action verbs dan cantumkan hasil kuantitatif
Contoh Pengalaman Mahasiswa:
✅ Pengalaman Magang
Digital Marketing Intern | PT Mitra Inovasi Digital | Juni - Agustus 2024Mengelola kampanye sosial media yang meningkatkan engagement Instagram sebesar 35% dalam 2 bulanMenganalisis data performa iklan Google Ads, menghasilkan penurunan cost-per-click sebesar 20%Mengembangkan strategi content calendar bulanan yang meningkatkan konsistensi posting dari 3x/minggu menjadi 5x/mingguBerkolaborasi dengan tim desain untuk menciptakan 15 infografis yang menghasilkan 200+ shares di LinkedIn
✅ Pengalaman Organisasi
Kepala Divisi Acara | Himpunan Mahasiswa Teknik Informatika | 2023-2024Merencanakan dan mengeksekusi 5 acara kampus dengan total 1,200+ peserta dan budget Rp45 jutaMengelola tim 8 anggota divisi dengan implementasi sistem manajemen project berbasis AgileMenegosiasikan kerjasama sponsor yang mengurangi biaya operasional acara sebesar 30%Mengembangkan sistem feedback digital yang meningkatkan rating kepuasan peserta dari 7.5 menjadi 8.7/10Merekrut dan melatih 20 volunteer mahasiswa baru, dengan retensi 90% hingga akhir periode
📚 Baca Juga: Cara Menulis Pengalaman Organisasi di CV (Bahasa Inggris Indonesia)5. Keterampilan
Bagi skills menjadi tiga kategori:
Hard/technical skills (programming, software, tools)Soft skills (3-5 yang paling relevan)Bahasa (dengan level keahlian)
Misalnya, apabila kamu ingin melamar untuk posisi magang IT, kamu bisa menulis keterampilan:
Soft skills:KomunikasiProblem-solvingAdaptasiHard skills:Programming (Python, Java, C++, Javascript)Web development (HTML, CSS, JavaScript)Sistem operasi (Windows, Linux)Analisis Data (Excel, SQL, Python Pandas)💡 Lihat contoh soft dan hard skill yang dicari oleh HRD!
6. Proyek/Sertifikat yang RelevanJika ada proyek, sertifikat, atau online course kamu bisa menambahkannya di CV-mu untuk menjadi pertimbangan recruiter. Membuat karya ilmiah, paper ataupun publikasi sangat bisa menambah nilai plus untukmu.
Contoh: Google IT Support Professional Certificate (2023)
Contoh Curriculum Vitae MahasiswaSetelah membaca apa saja yang harus ada di CVmahasiswa, pastinya sekarang kamu lebih ada gambaran tentang CVmahasiswa. Agar kamu makin mengerti, ini dia beberapa contoh dantemplate CVpelajar yang bisa kamu jadikan referensi.
Contoh CV Mahasiswa dalam Bahasa Indonesia
Contoh CV Mahasiswa dalam Bahasa Inggris
Contoh CV ATS Mahasiswa
Contoh CV Kreatif Mahasiswa
Contoh CV Mahasiswa Kuliah Manajemen
Contoh CV Magang Mahasiswa
Contoh CV Part-Time Mahasiswa
Contoh CV Mahasiswa untuk Beasiswa
Contoh CV Lamaran Kerja Mahasiswa Tanpa PengalamanContoh CVPertukaran Pelajar
1. Contoh CV Mahasiswa dalam Bahasa IndonesiaContoh CVPelajar dalam Bahasa Indonesia - Dibuat di Cake2. Contoh CVMahasiswa dalam Bahasa InggrisContoh CVMahasiswa Bisnis Administrasi Bahasa Inggris - Dibuat di Cake3. Contoh CV Mahasiswa ATS-FriendlyBerikut adalah contoh CVmahasiswa dengan format ATS-friendly. Format CVini cocok dipakai untuk melamar ke perusahaan besar.Contoh CVMahasiswa Ramah ATS - Dibuat di Cake
4. Contoh CV Kreatif MahasiswaPada umumnya, orang yang ingin bekerja di industri kreatif akan memilih untuk memakai CVkreatif dibandingkan ATS-friendly. Namun, kamu bisa menyesuaikan lagi dengan pekerjaan dan perussahaan yang kamu lamar.Contoh CVKreatif Mahasiswa Design - Dibuat di Cake5. Contoh CV Mahasiswa Aktif (Jurusan Manajemen)Contoh CV mahasiswa yang masih kuliah berikut memfokuskan pada keterampilan, skill, serta pengalaman yang pernah ia lakukan. Cocok untuk mahasiswa yang ingin mendaftar pekerjaan setelah lulus, maupun dipakai sebagai CV part time.Contoh CV Mahasiswa Aktif - Dibuat di Cake6. Contoh CV Magang MahasiswaContoh CV Mahasiswa untuk Lamar Magang -- Dibuat di Cake📚 Bacaan lanjutan:Contoh CV Magang Mahasiswa (Tanpa Pengalaman) dan Cara Membuatnya!7. Contoh CV Part-Time MahasiswaContoh CV Mahasiswa Pekerja Part-Time - Dibuat di Cake8. Contoh CV Mahasiswa BeasiswaContoh CV Mahasiswa untuk Pendaftaran Beasiswa - Dibuat di Cakeresume9. Contoh CV Lamaran Kerja Mahasiswa Tanpa PengalamanContoh CVLamaran Kerja Mahasiswa - Dibuat di Cake10. Contoh CVuntukPertukaran PelajarKamu ingin melakukan pertukaran pelajar/student exchange ke luar negeri? Contoh CV student exchange dibawah merupakan CV yang unggul karena terdapat informasi tentang kemampuan bahasa dan bagian deskripsi diri juga menunjukkan ketertarikan untuk melihat dunia.Contoh CV untuk Student Exchange - Dibuat di Cake📚 Bacaan lanjutan:Contoh CV Bahasa Inggris Lengkap dan MenarikCara Membuat CV MahasiswaSetelah melihat apa yang harus ada dalam CV mahasiswa juga contohnya, sekarang saatnya membuat CV sendiri!
Disini Cake telah merangkum langkah-langkah dan tips membuat CV mahasiswa dengan mudah:
1. Buat Daftar Pengalaman dan PrestasiSebelum mulai membuat CV, kamu bisa membuat daftar lengkap semua pengalaman yang relevan, seperti:
Kegiatan akademikOrganisasiKepanitiaanVolunteerKursus dan sertifikasiProject pribadiPrestasi dan penghargaan
2. Riset Industri dan Posisi Target
Sebelum menulis, lakukan riset terlebih dahulu tentang posisi yang kamu minati. Kamu bisa coba menganalisa 5-10 jobdesk dan catat kata kunci dan skills yang sering muncul. Apabila ada perusahaan yang kamu incar, kamu juga bisa mempelajari tentang perusahaan itu dan nilai-nilai mereka.
3. Drafting CV
Pilih template CV yang sederhana dan profesional. Kamu bisa memilih antara memakai CV ATS-friendly ataupun CV kreatif sesuai posisi yang kamu lamar.
Mulai tulis isi CV, dari data diri, deskripsi diri, sampai keterampilan. Untuk fresh graduate, kamu bisa menaruh bagian ‘Pendidikan’ di bagian atas.💡Jika ingin magang di perusahaan besar, biasanya mereka menggunakan ATS untuk proses screening CV, maka lebih baik untuk mempersiapkan CV ATS-friendly!
4. Sesuaikan dengan Posisi yang Diminati
Sisipkan kata kunci industri dan technical skills dari jobdesk yang sudah kamu catat. Kamu juga bisa menyesuaikan bahasa dengan industri yang kamu minati. Misalnya, apabila kamu tertarik untuk bekerja di industri kreatif, kamu bisa menggunakan bahasa yang lebih kasual/santai.
Ingat, cukup tulis pengalaman dan keterampilan yang relevan dengan bidang kerja atau perusahaan. Jangan menulis atau menyertakan sertifikat yang tidak ada hubungannya sama sekali.
5. Gunakan CV Builder Agar Tidak Repot
Nah, biar kamu gak pusing membuat CV, kamu bisa menggunakan berbagai tool untuk membantumu membuat CV seperti:
1️⃣ Microsoft Word/ Google Docs
Di Microsoft Word ataupun Google Docs kalian bisa membuat CV dengan desain yang simpel dan mudah. Selain langsung mengetik curriculum vitae, terkadang juga disediakan beberapa template dengan pilihan terbatas dan sulit untuk dimodifikasi.
2️⃣ Online CV Maker
Jika ingin membuat CV yang lebih menarik dengan puluhan pilihan template elegan kalian bisa membuat CV di CV Maker Online seperti Cake! Pilihan template yang beragam, bisa memodifikasi CV sesuai dengan kebutuhan dan gaya mu!
Gimana caranya membuat CV Mahasiswa di Cake?
Login di cake.meKalian bisa mengisi data diri pada kolom yang tersedia lalu mengekspor data menjadi CV, ataupun memilih "membuat CV dari awal"Optimasi dan edit CV sesuai keinginan (tarik dan taruh template yang kamu mau, modifikasi sesuai gayamu!)
Kalian bisa menerbitkan CV yang dibuat dan mendapatkan link untuk CV online, ataupun langsung download CV gratis sebagai PDF.Sudah siap membuat CV mahasiswa? Buat CV mahasiswa yang ATS-friendly di Cake sekarang 🚀Buat CV
Buat para mahasiswa yang sedang mencari magang ataupun pekerjaanfull-time, langsung liat lowongan terbaru di Cake👇🏻
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Profesi IT Support 2024: Tugas, Job Desk, Hingga Gajinya!
Daftar Isi:
Pengertian IT SupportTugas dan Tanggung Jawab IT SupportKeterampilan yang Harus Dimiliki IT SupportProspek Karier IT SupportCara dan Syarat untuk Menjadi IT Support
IT support adalah profesi yang bertugas untuk menyelesaikan berbagai jenis masalah yang berhubungan dengan IT (Information Technology/Teknologi Informasi). Walaupun begitu, tugas IT support sendiri tidak terbatas pada menyelesaikan masalah sehari-hari, namun juga untuk menciptakan berbagai jenis optimasi dalam sistem IT. Mulai dari optimasi performa jaringan dari suatu perusahaan hingga optimasi perlindungan terhadap serangan cyber, job description IT support sangat beragam di dunia kerja yang sedang mengalami transformasi digital.
Artikel Cake ini akan membahas mengenai berbagai prospek kerja, skill yang harus dimiliki oleh IT support hingga job description-nya.Apa Itu IT Support?
Seperti namanya, IT support adalah pekerjaan dimana seseorang bertugas untuk memberikan berbagai jenis dukungan dalam bidang IT. Dukungan ini tidak terbatas pada komputer, namun juga untuk berbagai jenis teknologi terkait, seperti jaringan, printer, dan berbagai perangkat digital lainnya.
Dengan mempertimbangkan peran perangkat digital di dunia modern ini, berbagai jenis industri tentunya membutuhkan dukungan dari IT support, mulai dari industri teknologi yang berkutat dengan peralatan digital dalam bisnis sehari-hari, industri finansial dan perbankan yang menggunakan ATM dan e-banking, hingga UKM yang mulai melakukan transformasi digital, bantuan IT support akan semakin dibutuhkan di masa depan.
Kepentingan dari tugas IT support sendiri dapat dilihat dari contoh tugas IT support di bank. Dengan semakin populernya penggunaan e-banking, tentunya pelanggan sehari-hari akan mengalami berbagai jenis masalah yang dapat dibantu oleh seorang IT support.📚Baca juga:Apa itu Transformasi Digital? Pengertian, Perannya dalam Bisnis, dan Panduan Strateginya!Apa Tugas IT Support?
Tugas ITSupportWalaupun IT support bekerja dalam berbagai jenis industri, job desk IT support adalah untuk mendukung kerja bagian lain dalam perusahaan. Dukungan ini biasanya dalam bentuk bantuan ketika staf lain mengalami masalah baik jaringan, software, maupun hardware.
Berikut adalah beberapa tugas dan tanggung jawab IT support yang umum ditemukan di berbagai perusahaan:Memastikan lancarnya berbagai perangkat komputer yang digunakan perusahaan sebagai computer supportMemastikan kelancaran perangkat digital non-komputer (seperti printer, server, dan jaringan) sebagai technology supportMembantu pengguna untuk menyelesaikan berbagai jenis masalah yang berhubungan dengan IT sebagai IT help deskMelakukan update, backup, dan pengecekan penggunaan aplikasi yang digunakan perusahaanMenjaga keamanan siber melalui penggunaan antivirus atau firewallMelakukan perbaikan masalah komputer, jaringan, dan peralatan lainnyaPelatihan dan pembuatan manual, baik untuk software yang digunakan oleh pegawai lain atau peralatan digital lainnyaSkill yang Dibutuhkan IT Support
Dalam menjalankan pekerjaan sebagai IT support, ada beberapa skill yang dibutuhkan. Beberapa skill penting IT support adalah:
1. Kemampuan Teknis
Dalam menjalankan tugas sebagai IT support, hard skill yang penting dimiliki adalah kemampuan teknis dalam bidang informasi teknologi, seperti sistem operasi, sistem jaringan, program komputer, virus dan malware.
Sistem Operasi (OS): Pengetahuan instalasi dan pengoperasian sistem operasi adalah pengetahuan dasar yang harus dimiliki seorang IT support.Sistem Jaringan: Penggunaan jaringan terutama internet akan menjadi semakin penting, terutama untuk perusahaan dan startup berbasis digital.Program Komputer: IT support harus memiliki pengetahuan mendalam mengenai cara kerja dan penggunaan program komputer yang umum digunakan oleh pegawai dalam perusahaan untuk dapat menyelesaikan masalah dalam program tersebut atau pelatihan penggunaannya.Virus dan Malware: IT support juga bertugas memastikan perlindungan terhadap berbagai jenis virus dan malware melalui penggunaan antivirus dan firewall dalam perangkat yang digunakan perusahaan.
📚Baca juga: 20+ Contoh Skill Komputer Dalam CV dan Cara Menulisnya!
2. Programming
Walaupun bukan merupakan pekerjaan utama IT support, pengetahuan coding dapat membantu menyelesaikan tugas seorang IT support. Pengetahuan bahasa pemrograman dasar seperti C++, Java, Python umum ditemukan sebagai bahasa terbenam (embedded language) dalam peralatan digital lain seperti ATM, printer, dan router, sehingga pengetahuan ini dapat membantu memenuhi tanggung jawab technical support.
3. Manajemen Proyek
Dalam proses peningkatan kinerja berbagai peralatan digital dalam perusahaan, proses yang terjadi tentunya bukan proses yang instan. IT support dan manajer yang terkait harus memiliki pengetahuan dan pengalaman manajemen proyek untuk memastikan bahwa peningkatan tersebut dibutuhkan, sesuai dengan deadline, dan tidak mengganggu proses lain.
4. Analisis Data
Melihat data tentang masalah yang dihadapi oleh perangkat perusahaan maupun oleh pelanggan adalah salah satu lingkup kerja IT support. Dengan melihat trend data ini, IT support dapat mengantisipasi masalah yang akan muncul dan menyiapkan cara menghadapinya.
5. Kemampuan Komunikasi
Umumnya, IT support harus membantu masalah yang dihadapi oleh masyarakat awam, yang tidak memiliki pengetahuan khusus mengenai teknologi informasi. Karena itu, IT support harus dapat mengkomunikasikan solusi untuk masalah tersebut dengan bahasa yang mudah dimengerti oleh masyarakat awam.Prospek Karir IT SupportJenjang Karir IT Support
Umumnya, jenjang karir IT support dapat dibagi menjadi 3, customer support, technical support, dan advanced support.
Customer Support
Umumnya jenjang karir IT support dimulai sebagai customer support. Kerja IT support yang berada dalam posisi customer support adalah untuk menyelesaikan berbagai masalah yang bersifat ringan hingga masalah berat yang dialami oleh pelanggan, mulai dari bantuan pemasangan software, perbaikan error yang terjadi pada sisi pelanggan, maupun update software.
Technical Support
Technical support adalah jenjang karir selanjutnya dari IT support. Dengan sertifikasi khusus, tugas khusus technical support adalah untuk melakukan diagnosa dan perbaikan berbagai masalah, mengatasi masalah jaringan yang dialami oleh server. Selain itu, technical support juga bertugas untuk memasang dan mengatasi masalah software.
Advanced Support
Dalam jenjang karir sebagai advanced support, IT support bertugas untuk melakukan evaluasi dan analisa dari ketahanan dan kemampuan dari seluruh sistem komputer yang digunakan perusahaan, umumnya dalam skala sistem. Selain itu, advanced support juga mungkin ditugaskan untuk merancang software yang akan digunakan perusahaan, dan juga melakukan pemeliharaan server dan jaringan.
Gaji IT Support
Gaji IT support sendiri bergantung dari posisinya dalam perusahaan, namun umumnya gaji dasar untuk posisi awal sebagai IT support berkisar pada Rp 6.000.000 hingga Rp 7.000.000.
Kisaran ini pun akan semakin meningkat seiring dengan promosi dalam perusahaan tersebut, dan dengan pendidikan khusus yang dapat membantu IT support memiliki spesialisasi dalam bidang tertentu.
Jenis-Jenis Pekerjaan Lain untuk IT Support
IT Engineer
IT engineer adalah profesi yang bertugas untuk mendesain, menjaga, dan mengoptimasi berbagai sistem komputer dalam suatu perusahaan. Selain itu, seorang IT engineer juga umumnya harus dapat mendesain software yang digunakan perusahaan dan memberikan pelatihan penggunaan software.
Dengan tugas-tugas tersebut, seorang IT engineer tentunya harus memiliki latar belakang lebih spesifik dari IT support. Umumnya IT engineer memiliki latar belakang pendidikan di bidang IT, contohnya dalam jurusan ilmu komputer atau teknik informasi. Selain itu, IT engineer juga harus memiliki pengetahuan mendalam mengenai sistem komputer, jaringan (baik LAN maupun nirkabel), dan pengetahuan programming.
IT System Analyst
IT system analyst bertugas untuk mempelajari bagaimana berbagai jenis bisnis menggunakan ilmu teknologi dan melihat perubahan tren yang terjadi secara langsung dalam industri tersebut, dan memberikan nasihat untuk pelaku bisnis dalam menggabungkan IT dengan bisnis tersebut.
Seorang IT system analyst harus memiliki pengetahuan dasar IT dan pengetahuan mengenai implementasinya dalam dunia nyata. Walaupun begitu, umumnya IT system analyst memiliki pengetahuan dasar dalam penulisan program untuk mengetahui apa saja hal yang dapat dilakukan dan diperbaiki dalam suatu sistem yang sudah digunakan.
Data Scientist
Dengan semakin banyaknya jumlah data yang dikumpulkan dalam kehidupan sehari-hari, tugas data scientist adalah untuk merapikan data tersebut dan menyajikannya dalam format yang mudah dibaca dan dapat digunakan untuk membuat keputusan bisnis.
Data scientist umumnya memiliki latar belakang dalam bidang statistika maupun matematika, dengan pengetahuan khusus dalam bahasa pemrograman yang berhubungan dengan pemrosesan data seperti R, Python, maupun MySQL.
App Developer
Seorang app developer bertugas untuk mendesain, menciptakan, dan menyiapkan update untuk aplikasi yang bekerja dalam sistem operasi (OS) tertentu. Seorang app developer harus memiliki kemampuan programming, dengan bahasa pemrograman yang umum digunakan adalah Java, C++, atau Swift.
Selain itu, pengetahuan khusus yang harus dimiliki oleh app developer adalah penggunaan framework untuk penciptaan berbagai jenis aplikasi perangkat mobile.
📚Baca juga: 10 Pekerjaan Bidang IT yang Paling Dicari dan Gajinya!
Tips untuk Menjadi IT Support
Untuk menjadi seorang IT support, berikut adalah beberapa langkah-langkah dasar yang dapat diikuti:
1. Ambil Pendidikan yang Relevan
Pendidikan dalam bidang IT seperti ilmu komputer atau teknologi informasi dapat sangat membantu dalam membangun karir dalam bidang IT support. Jenjang karir lanjutan IT support baik sebagai technical support maupun advanced support biasanya membutuhkan pengetahuan lebih lanjut dalam bidang IT, baik pengetahuan programming, jaringan, software maupun hardware.
2. Miliki Sertifikasi
Setelah memiliki pendidikan yang relevan, langkah selanjutnya adalah untuk memiliki sertifikasi dalam bidang yang merupakan tugas IT support. Sertifikasi dalam bidang IT support untuk tingkat dasar umumnya berdasarkan pengetahuan umum mengenai pemasangan komputer, instalasi aplikasi, operasi jaringan nirkabel, dan layanan pelanggan.
Beberapa contoh sertifikasi IT support yang umum ditemukan adalah:
Google IT Support Professional Certificate untuk IT support umumCisco Certified Network Associate yang berfokus dengan jaringanBerbagai jenis sertifikasi dari Microsoft, yang memiliki fokus dalam bidangnya masing-masing.
3. Dapatkan Pengalaman Kerja Sebagai IT Support
IT support merupakan pekerjaan tingkat awal dalam suatu perusahaan. Maka dari itu, umumnya perusahaan yang menggunakan sistem komputer dan jaringan akan membutuhkan banyak IT support. Kesempatan ini dapat digunakan untuk meraih banyak pengalaman sebagai seorang IT support atau bahkan untuk membangun karir dalam bidang ini.
4. Buat CV IT Support yang Menarik
Dalam mencari pekerjaan untuk membangun karir IT support, sebuah CV merupakan dokumen yang tidak boleh terlewatkan. CV IT support yang baik menjadi kunci untuk menarik perhatian rekruter dan kesempatan untuk menunjukkan kualifikasi serta pengalaman yang relevan dalam bidang teknologi informasi.Berikut adalah salah satu contoh CV untuk jobseeker bidang IT support:👉 Baca juga:6 Contoh CV Programmer Terbaik dan Cara Membuatnya!Contoh CV IT Support --- Dibuat di CakeCake menyediakan 12+ template CV yang bisa kamu gunakan secara gratis! Buat CV PDF kamu dengan Cake sekarang juga🎉
Buat CV
Dengan penggunaan sistem komputer yang semakin umum baik oleh pelaku industri maupun pelanggan, IT support akan semakin dibutuhkan untuk menyelesaikan berbagai masalah yang muncul. Tugas dan tanggung jawab IT support pun akan semakin beragam dalam berbagai industri.
Skill IT support juga dapat dipelajari oleh masyarakat umum, sehingga jenjang karir sebagai IT support lebih mudah untuk diikuti bahkan tanpa pengetahuan mendalam soal teknik informatika.
Walaupun profesi awal dalam karir IT support seperti IT help desk umumnya tidak membutuhkan pendidikan khusus, untuk mendaki jenjang karir sebagai IT support, ada baiknya untuk memiliki pelatihan atau sertifikasi khusus, sesuai jenis karir yang diinginkan. Setelah memiliki skill dan sertifikasi tersebut, jobseeker dapat mulai mencari pengalaman dan pekerjaan untuk menjadi technical support atau bahkan advanced support.Sedang cari lowongan kerja ITSupport? Temukan pekerjaan impian kamu di Cake! Job Portal terbaik dan terpercaya di Indonesia. 🎉Cari LokerCake adalah website untuk membuat CV terbaik yang bisa menunjukan professional branding kamu di mata HRD. Kamu bisa langsung menggunakan template CV ATS-friendly dari Cake dan download dalam bentuk PDF, 100% gratis! Selain bikin CV gratis, kamu juga bisa buat portofolio dan cari kerja dengan job portal atau aplikasi cari kerja Cake.--- Ditulis OlehSasannaditya S. Wang ---
Best IT Support Resume Examples (& Pro Resume Tips)
Created by CakeYou'll learn:
How to write an IT support resume?
What to put on a resume for IT support?Tips for writing the best IT support specialist resumeHow to write a cover letter for an IT support job?IT support resume sample📝 Definition:Experts in Information Technology (IT) are responsible for helping companies manage their technical systems and supporting technology users with troubleshooting assistance. Knowing how to write an impressive IT support resume requires some endeavor. For a role that is responsible for a wide range of technological aspects, it can be difficult to see what responsibilities are more important to include in an IT support resume.
That being said, your resume needs to demonstrate how you are capable of helping others to keep up with technical developments and security mechanisms. Moreover, an IT support resume shall display how important you are for an organization’s operation. This is whyrelevant work experience in programming and technical problem-solving skills are especially important onan IT support resume.How to write an IT support resume?Step 1: Understand the differences between an IT support CV and an IT support resume.
Curriculum Vitae (CV) and resume have key differences between them. 💡 Note:Generally speaking, an IT support CV and an IT support resume differ in the length and purpose.An IT support CV can be made of multiple pages describing your whole professional life, whereas an IT support resume just highlights your skills related to the job role in 1-2 pages. An IT support CV is ideal for academia, while an IT support resume is for general job application.Step2: Choose the right IT support resume format.
There are 3 types of professional resume formats you can use for your IT support resume. They are chronological, functional, and hybrid/combination. They suit candidates with different backgrounds.For making an entry-level IT support specialist resume, a functional format can be used, whereas those who already have solid experience can use the chronological format as an IT support resume template.✍🏻 Note:Select the best format for your IT support resume based on your background. Use the IT support resume layout that best suits you and highlight your strengths. Step3: Look up IT support resume templates resume examples online.
Check and follow any existing resume examples and adjust certain elements in your IT support resume.Step 4: Tailor your resume for the IT support (help desk) job position.Whether you are writing an IT support specialist resume or an entry-level IT support specialist resume (with less relevant experience), a strong resume matches the elements sought in the job listing.Step 5: Craft an IT support cover letter.
In your IT support cover letter, show your professional qualities to reassure the employers that you are a suitable candidate for the role. Unlike an IT support resume, your cover letter has a personal touch.Step 6: Proofread your IT support resume.
Check carefully for any errors and correct them. Also, make sure your IT support resume is easy to read.Cakehelp IT support specialists build professional CVs/resumes!Try It OutWhat to put on a resume for IT support?Deciding what elements to include in an IT support resume is not easy for there are many different elements to consider when it comes to writing an IT support resume. This section will guide you through how to craft an IT support resume that will surely stand out.1. Resume header (personal information)
This section is on top of your IT support resume and shall display your full name, address, phone number, email, and LinkedIn profile. ⚠️ Reminder: Do not include personal details, such as salary, religion, marital status, etc.
2. Resume headline
A resume headline is similar to a motto.A professional resume headline for an IT support engineer should be brief and showcase your value in a sentence.This is not only exclusive to an IT support resume, but it also applies to professional resumes in general.Resume Headline Examples:IT Help Desk:IT help desk support with proven experience in exceeding team priorities and interaction with team members, leading to 95% customer satisfaction.IT Support Technician:Technical specialist who established, developed, and oversaw the past company’s international networking system.IT Support Analyst:IT professional with 15 years of relevant experience as a senior support analyst, master administrative analyst, and experience in support to technical personnel, training, and preparation of technical documentation.
📝 Note:As shown in the headline examples, an IT support resume includes a job title, years of experience, past roles/duties, skills, and achievements.3. Resume summary
A professional summary for IT support resumes summarizes your relevant work experience. This section will greatly improve your chances of impressing the recruiters. ✍🏻 Keep in mind that a professional IT support resume summary should be succinct!
IT Support Engineer Profile Summary Example:Serious and professional IT support engineer with great concern for the efficiency and security of both software and hardware. Great capacity for the effective simultaneous repair and monitoring of several computer systems.
In the example of this profile summary for an IT support engineer, you can see the details such as: traitjob titleyears of experienceachievementsrelevant skillsTry to include these elements in your IT support professional summary.
4. Resume objective
Instead of a profile summary, you can write a resume objective for your IT support resume.The resume objective section is the best place to match an organization's expectations and illustrate how you can help the business meet its goals.
Resume Objective Examples:IT Support Manager Resume Objective:Talented leader with 6+ years of experience in program administration, strategic contact, managerial supervision, and delivering top-notch capabilities. Looking to be part of Nossa Bova Tec and increase the productivity of the team by enhancing customer loyalty.Entry-level IT Help Desk Support Resume Objective:Energetic IT support professional with 2 years of experience. Aiming to utlize my IT expertise for the benefit of the organization by applying my professional knowledge and positive skills in the work environment. Always striving to become an effective and efficient person to correctly manage the IT programs of companies.IT Support Specialist Resume Objective:IT support specialist focused on customer service with 9 years of experience. Expert in systems analysis, diagnosis, and conflict-resolution instances that may occur. Excellent organizational and problem-solving skills with a strong group work ethic.
5. Skills
The skill section of an IT support resume displays both your technical and soft skills. Itis essential for your IT support resume to showcase your customer service skills.
Example Skills for an IT Help Desk Resume:Hard skillsUser training/supportHardware configurationTechnical troubleshootingPhone systemSoft skillsCommunicationProblem-solving Customer serviceTeamwork
6. Work experience
For each organization you have been employed at, list your job title, dates of employment, name of the company/organization, and duties. If you have accomplishments, you can include them in your IT support resume.Work Experience Example for an IT Support Technician Resume:IT Support Technician, Simman InstituteAug. 2016 - Dec. 2019Developed the Hardware / IT educational system of the Simman Teaching Network.Monitored the maintenance of all the hardware and software units, network/internet, in addition to the CCTV systems, and access control of students and collaborators through Windows Server.Responsible for the infrastructure project and installation of IT resources in educational units.
7. Education
Include your relevant educational background and the degree(s) obtained in your IT support resume.Tips for writing the best IT support specialist resumeHere are six useful tips for building an excellent IT support specialist resume.#Tip 1: Customize the IT support resume for the job.
Adjust the IT support resume based on what the job listing demands.
#Tip 2: Use keywords in the resume.
Job description keywords, such as specific IT support skills and responsibilities, are used throughout a job advert. Make sure your IT support resume adopts these keywords.
#Tip 3: Quantify results on the resume.
Evidence of your skills is demonstrated by specific and calculable milestones during your career. These achievements show you succeed in the job.
#Tip 4: Choose an ATS-friendly resume format.
Nowadays companies use an applicant-tracking-system (ATS). An IT support resume that is ATS-friendly has an easy-to-read style with keywords from the job posting. If your IT support resume is not ATS-friendly, it might be rejected.
#Tip 5: Adopt resume action words (verbs).
Refer to this verb list when writing your IT support resume. Using active voice reflects accountability and competence.
#Tip 6: Include relevant certifications.
Mention any specialization courses and certificates you have attended or obtained.How to write a cover letter for an IT support job? An IT support cover letter gives you a chance to show yourself as a good fit with a personal touch towards recruiters. An IT support cover letter should have the following sections:Contact details: Include your name, an email, and your phone number.Introduction: Introduce yourself at the beginning of your IT support cover letter. Afterward, make a transition towards the reason for your application.Motivation (Intention to apply): Explain in your IT support cover letter why the company you are applying for is a good match for you. This segment reflects on how you can relate to the organization.Qualification: Do not make a list of your qualifications like in your IT support resume. Describe your past duties and accomplishments towards your readers. Make sure this part reflects that you are qualified based on the job listing through your skills and relevant experience.Closing: Finish up your IT support cover letter by letting them know you are excited to hear from them soon after your submission.
IT support resume samplePablo Machado
Experienced IT Support Specialist Skilled in Teamwork and Tech Support
Mobile: (+49) 000-9823Email: [email protected]LinkedIn: linkedin.com/in/pablomachado
Professional Summary
IT specialist with 7 years of experience and proven credentials in software management. Expert in assessing IT hardware and software needs for short and long terms and determining transitional and long-term hardware/software technology requirements.
Work Experience
Dickens MotorsI
IT Support ManagerOct 2016-Oct 2019
Directly led the implementation of CMDB data specifications in order to link business intelligence data and convert the data into reports.Focused on analyzing future opportunities and projects, translating them into new initiatives and strategies.Resilient and transformed challenges into new opportunities with a sense of urgency, high energy, and enthusiasm.
Kronotek Inc.
IT Support Technician
Nov 2012-Aug 2016
Monitored control of phone calls, preparation of spreadsheets for attendance control, and the maintenance of desktops, notebooks, and servers.Supervised service of calls, preventive and corrective maintenance of storages and servers, and configuration of microcomputers and notebooks.Provided technical support (in-person and remotely) to IT equipment for the main manufacturers of the market.
Education
MSc in Computer ScienceVillanova University2019-2021Relevant courses: Visual and Dot Net Programming, Database Management System, Software Engineering
Bachelors of Applied ScienceDepaul University2008 - 2012
SkillsHard SkillsOracleSQLMac Windows desktop supportProgramming (Java, C++)Installing systemsSoft SkillsCommunicationInterpersonal skillsConflict resolutionPatienceStress management
Languages
English (Native) Spanish (Fluent)
--- Originally written byJosé J. Rosales ---
150+ Superior Technical Skills for a Resume [+ Definitions & Examples]
Created by CakeWhat are technical skills? Many people may know technical skills as hard skills. They are skills acquired in specialized education or experience on the job. Technical skills for a resume or CV are important for every sector in the industry. For instance, a software engineer needs the technical knowledge and skill of C++ and unit testing. Waiters or bartenders need the technical skill of a point-of-sale (POS) system.In this article, we will show you everything you need to know about technical skills on a resume and provide you with a list of 150+ technical skills to list on your resume.
TABLEOFCONTENTSWhat Are Technical Skills for a Resume?Why Are Technical Skills Important for a Resume?
150+ Best Technical Skills for a Resume/CV
How to List Technical Skills on a Resume/CV
Tips on Writing Technical Skills in a Resume/CV
What Are Technical Skills for a Resume?Technical skills to put on resumes and CVs refer to specific domains of knowledge and competence required to complete complex tasks, actions, and processes of the job. Technical skills allow individuals to perform practical tasks in the domains of science, engineering, technology, mathematics, and arts.
Technical Skills vs. Soft Skills
Despite the importance of having technical qualifications in resumes, soft skills are equally meaningful to an organization or business. Soft skills are interpersonal skills to help you communicate and work with others effectively. Examples of soft skills include communication, leadership, teamwork, and flexibility. Soft skills can be transferable skills because these skills can be used in various job positions.
You may think that it is more difficult to add technical skills to resumes and CVs. After all, technical skills take time to acquire. Yet, soft skills can be challenging to learn for some people. For example, not everyone can become a leader, and leadership skills are frequently sought out by employers and recruiters.
Why Are TechnicalSkills Important for a Resume?Including technical skills on your resume or CV is extremely critical when applying for a job position. By highlighting your technical abilities, you are effectively showcasing your potential to recruiters and employers, indicating that you possess the necessary skills to fulfill the requirements of the job. Therefore, it is highly recommended that you showcase your technical proficiency on your resume or CV in order to maximize your chances of being selected as a successful candidate.
150+ Best Technical Skills for a Resume/CVIn the section below, you can find 150+ best technical skills lists for resumes and CVs.
Software Development (Coding Programming)Data AnalysisBusiness AnalysisProject ManagementGraphic DesignMarketing Social MediaWritingSalesHealthcare MedicineNursingAccountingTeaching EducationManagementEngineeringProductivity Software
1. Software Development (Coding Programming)
Check out some software development, coding programming related technical skills.
JavaScriptCSSHyperText Markup Language (HTML)PythonC++RubyMeanAbstractionInheritancePolymorphism📚 Further reading:How to List Computer Skills on Your Resume [+Examples]
2. Data Analysis
If you need some technical skills related to data analysis to put in your resume, refer to the list below.
Structured Query Language (SQL)Microsoft ExcelPythonMachine LearningPresentation skillsCritical thinkingData cleaningStatistical knowledgeData visualisation
3. Business Analysis
Here are some business analysis technical skills for your resume.
Business process modelsStructured Query Language (SQL)Microsoft OfficeResearchFinancial planningBudgetingForecastingVariance analysisReportingPlanning and monitoring
4. Project Management
Need some project managementskills for your resume? Check out the list below.
Risk managementPlanningForecastingBudgetingAgileWaterfallWrikePMP CertificationKanbanFinancial modeling
5. Graphic Design
Here are some graphic design technical skills to put in your resume.
Adobe InDesignAdobe PhotoshopAdobe IllustratorSketchPrototypingTypographyDesign principlesIdeationBrandingPortfolio Management
6. Marketing Social Media
If you work in marketing and social media, make sure to include these marketing technical skills in your resume.
Content curationProject managementCommunity managementAd campaignsEditingBloggingBrandingSocial media publishingSentence structureSocial media marketing
7. Writing
Writing is a highly important skill in marketing, business, administration or other creative fields. Check out some of these writing technical skills.
ResearchSearch Engine Optimization (SEO)OrganizationEditingHyperText Markup Language (HTML)WordPressCopywritingEmail writingStorytellingGrant writing
8. Sales
Not sure what technical skills to put in your sales position resume? Check out the list below.
Product knowledgeBusiness softwareBusiness communicationClient engagementSales presentation / demosSocial sellingResearchData analysisSales pitch developmentBusiness acumen
9. Healthcare Medicine
If you work in the healthcare medicine field, the following technical skills are a must-have.
Computer technologyData analysisCertifications and licencesProject managementCloud computingPharmacyCPR + first aidBusiness administrationMedical administrationInventory
10. Nursing
You can include some of these technical skills for a nursing resume.
Urgent careEmergency carePatient safetyAdvanced Cardiovascular Life Support (ACLS)TelemetryComputer skillsEHR proficiencyCare plan administrationVital signsAdministering medication
11. Accounting
Here are some accounting technical skills for your resume, if you work in accounting.
Standards of accountingSoftware proficiencyMicrosoft OfficeQuickBooksPeachtreeSAP softwareGrain PlainsFinancial statements interpretationFinancial reportsFinancial planning
12. Teaching Education
If you work in the education field, consider including these technical skills in your resume.
Word processing skillsSpreadsheets skillsDatabase skillsElectronic presentationWeb navigationEMail management skillsDigital CamerasVideoconferencingScanner knowledgeComputer security knowledge
13. Management
Management skills are crucial in every job role. Including these management technical skills can highly improve your resume strength and help you land the dream job.
Business developmentLogisticsHiringBudgetingHuman resource knowledgeFinanceOffice managementAccountingEnterprise systemsQuickbooks
14. Engineering
Engineering is a field that requires specific technical skills. Refer to the list below for some of the technical skills for an engineering resume.
Computer scienceIndustry skillsStructural analysisData modellingMachiningAssemblingJoining componentsSystem design and analysisAdvanced physicsNanotechnology
15. Productivity Software
With the advancement of technology, many workplaces are utilizing various productivity softwares to help smoothen work flows and improve collaboration between workers. Some of them include:
Operating systems (MacOS or Windows)Office suites (Microsoft Office, G Suite)Presentation software (Microsoft PowerPoint, Keynote)Spreadsheets (Microsoft Excel, Google Spreadsheets)Communication tools (Slack, Skype, Workspace)Accounting software (QuickBooks, FreshBooks, Xero)Social media (Twitter, Facebook, LinkedIn)Word processorDatabaseSalesforceCake is the best resume builder that provides you with hundreds of free resume templates and examples that help showcase the best you. Create your resume online now and landing your dream job will be a piece of cake!
Create ResumeHow to List Technical Skills on a Resume/CVNow that you have learned the different categories of technical skills for resumes and CVs, it is time to learn how to demonstrate a list of technical skills for resumes and CVs. There are many different ways of listing technical skills on a resume:
1. Incorporate your technical skills into a resume summary statement.
You can add relevant technical skills into a resume summary statement. A resume summary provides an immediate introduction to the recruiters. They will be able to understand the competencies and knowledge quickly. Add your technical skills in your resume summary statement if you want recruiters to notice you right away.
Check out the below business analyst technical skills in resume summary statement example:"Business analyst with six years of experience in business development in the financial technology sector. Achieved 30% of inventory purchases after improving operation systems for X company. Increased 40% of the new client database by client development and cold calls."Below are electrical engineer technical skills in resume summary statement example:
"Ambitious and detail-oriented electrical engineer with five years of experience in modeling, designing, and testing various electrical systems. Acquired Series 6 and Series 66 licenses. Maintained all electrical systems in case of arising problems."2. Incorporate your technical skills into the work experience section.
Incorporating your technical skills into the work experience section is another straightforward method to showcase your technical skills for resumes and CVs. An advantage of this is to let recruiters know what you have accomplished in the past.
Below are electronics engineer technical skills in work experience section:
WORK EXPERIENCEATTA Tech | 2015 - 2017Designed and built electrical systems for 10+ clients.Tested 5 new electronics products and pieces of equipment.
Here's an example oflisting project manager technical skills on a resume work experience section:WORK EXPERIENCEHOH Company | 2015 - 2017Managed and led a team of 6 software engineers using Scrum and successfully improved company revenue by 15%.Delivered B2B SaaS product with careful financial and budget planning for 20+ clients.
3. Create an independent category under the skills section.
A dedicated technical skills section allows you to showcase strong technical skills examples for resumes and CVs. Make sure to use a bullet list so readers can process the technical skills more smoothly. Examples are listed in the below:Example of technical skills for marketing resume:
SKILLSCommunication: Search Engine Optimization (SEO), Screaming Frog, Netpeak SpiderSocial Media Marketing: HTML, HubSpot, Content writingStorytelling: WordPress, WixExample of technical skills for teacher resume:
SKILLSComputer skills: Microsoft Office, Microsoft Excel, Microsoft PowerPoint, web navigation, databasesTeaching skills: material planning, mathematics, English language, program planning
Tips on Writing Technical Skills in a Resume/CV💡 Match your technical skills with the job description.
Showcasing technical skills that fit the job description can get you noticed by the recruiters quickly. Read through the job descriptions carefully before applying for the job.
💡 Use numbers or quantifiable results to highlight your technical skills.
Using numbers, percentages, and dollars can prove your previous work experience. Quantifying your technical skills for resumes and CVs can also highlight your competency.
💡 Add proofs to support the technical skills listed (i.e. certifications).
Technical skills in resumes can be more advanced when adding other supporting evidence such as certifications and licenses. Many technical skills can only be acquired through specific training and education (e.g., engineers, teachers).
💡 Complement your technical skills with soft skills.
As mentioned in the article earlier, soft skills are as important as technical skills. Complementing your technical skills with soft skills can show the recruiters that you’re the full package.
💡 Show your technical skills during a job interview.
Many companies test technical skills during job interviews. For example, during a data analyst job interview round, they may ask you to perform data analysis to demonstrate your technical skill. The reason is that technical skills can be challenging and time-consuming to acquire, and sometimes employers need to be sure.📕 Further reading: Most Common Job Interview Questions and Answer Samples
🔑 Key Takeaways:Technical skills for resumes are skills needed for various jobs. Every job sector demands specific technical skills, and thus recruiters alway look for necessary technical skills in candidates’ resumes and CVs.There is a misconception that technical skills outweigh non-technical skills in resumes and CVs. Contrary to popular belief, soft skills take a longer time to acquire compared to technical skills. Take this for example, a data analyst can become proficient in Python and R within three years, but may not have the needed skills to lead a team.
Knowing where to place your technical skills for resumes and CVs can help you stand out from the rest. For example, if you place technical skills in the resume summary, recruiters can have a better first impression of you. If you place technical skills in a separate technical skills section, it is easier to showcase various technical skills you obtained.
In addition to technical skills in resumes and CVs, many companies seek candidates to prove their technical skills during interview rounds. In this case, show your technical skills in confidence as you would on your resumes and CVs.
--- Originally written byDiana Shih---
20+ Pertanyaan Technical Interview dan Jawabannya yang Paling Sering Ditanyakan
Jika kamu ingin berkarir di dunia IT, kamu perlu mengetahui tentang technical interview yang sering ditanyakan oleh para rekruter. Technical interview adalah wawancara teknis yang berbeda dengan wawancara kerja pada umumnya.
Interview teknikal ini biasanya mencakup pertanyaan tentang perilaku, situasi, dan pemecahan masalah teknis. Oleh karena itu, jika kamu ingin berhasil menjawab pertanyaan technical interview dengan baik, simak beberapa contoh pertanyaan dan jawaban yang paling sering ditanyakan berikut ini!Daftar isi:
Pengertian Technical Interview
20+ Contoh Pertanyaan Technical Interview
Tips Lolos Technical Interview
Apa itu Technical Interview?
Technical interview adalah salah satu technical test berupa interview teknikal yang biasanya dilakukan untuk posisi kerja yang berkaitan dengan industri IT. Technical interview dapat dilakukan melalui telepon, online meeting, atau tatap muka dan dapat berlangsung mulai dari satu jam hingga sepanjang hari.
Pertanyaan technical interview dapat terdiri dari pertanyaan umum, teka-teki, technical test, dan pertanyaan tentang pemecahan masalah. Selama proses interview teknikal tersebut, para rekruter akan menilai pengetahuan teknis, keterampilan, dan kemampuan kandidat terkait dengan kebutuhan pekerjaan spesifik yang sedang dilamar.
Dalam technical interview, para rekruter juga akan memperhatikan proses berpikir kandidat saat menjawab dan memecahkan masalah untuk melihat bagaimana kecocokan kandidat dengan budaya perusahaan.
20+ Contoh Pertanyaan Technical Interview
1. Pertanyaan Behavioral
Technical interview biasanya dimulai dengan pertanyaan umum tentang bagaimana cara kandidat bersikap. Tujuannya adalah untuk mengetahui bagaimana kecocokan kandidat dengan budaya perusahaan.
Untuk menjawabnya, kamu bisa menggunakan teknik STAR (Situation, Task, Action, Result). Mulailah dengan memberikan contoh situasi yang relevan dengan pertanyaan tersebut. Selanjutnya, jelaskan tugas dan tanggung jawab kamu dalam situasi tersebut.
Kemudian, ceritakan tindakan yang kamu ambil dalam menghadapi situasi tersebut. Terakhir, jelaskan hasil yang dicapai dari tindakan yang telah kamu lakukan. Berikut adalah beberapa pertanyaan behavioral umum yang biasanya ditanyakan dalam interview teknikal:
#1. Apa peran dan tanggung jawab Anda pada proyek terbaru yang Anda kerjakan?
Situation: Tahun lalu, perusahaan saya memutuskan untuk mengembangkan aplikasi mobile untuk meningkatkan interaksi pelangganTask: Saya diberi tugas sebagai manajer proyek yang bertanggung jawab untuk mengawasi seluruh proses pengembangan, memastikan tim bekerja sesuai rencana sehingga proyek dapat selesai tepat waktu dan sesuai anggaran.Action: Saya mulai dengan menyusun rencana proyek secara detail. Saya juga mengadakan rapat mingguan dengan tim, memantau progres kerja mereka, dan berkomunikasi dengan stakeholder untuk memberikan update secara rutin.Result: Proyek berhasil diluncurkan tepat waktu dengan fitur lengkap dan tidak melebihi anggaran. Aplikasi ini juga mendapat tanggapan positif dan berhasil meningkatkan engagement pelanggan sebesar 25% dalam tiga bulan pertama.
#2. Ceritakan bagaimana cara Anda menangani stres ketika harus bekerja di bawah tekanan!
Situation: Saya pernah bekerja untuk proyek penting dengan deadline yang ketat sehingga membuat tim bekerja di bawah tekanan.Task: Sebagai manajer proyek, saya harus memastikan proyek selesai tepat waktu tanpa harus mengorbankan kualitas kerja kami.Action: Saya membuat jadwal kerja yang realistis, memastikan tim mendapatkan istirahat yang cukup, dan menyediakan dukungan moral kepada anggota tim.Result: Proyek selesai tepat waktu dengan hasil yang memuaskan. Tim juga tetap termotivasi dengan kondisi fisik dan mental yang sehat.
#3. Apakah Anda lebih suka bekerja sendiri atau bersama tim?
Situation: Saya pernah terlibat dalam proyek pengembangan aplikasi mobile dan harus bekerja sendiri di bagian programming serta bekerja dalam tim untuk koordinasi pengembangan.Task: Saya ditugaskan untuk mengembangkan modul utama aplikasi dan memastikan kerja efektif tim.Action: Dalam prosesnya, saya lebih suka kolaborasi dengan tim untuk menemukan solusi kreatif dan efektif. Saya bisa melakukan brainstorming, berbagi pengetahuan, dan memberi bantuan teknis. Namun, bekerja sendiri juga terkadang bisa meningkatkan fokus saya menjadi lebih baik.Result: Pendekatan kombinasi ini terbukti dapat menyelesaikan proyek secara berkualitas dan lebih cepat dari jadwal. Tim yang terlibat juga lebih termotivasi. Modul yang saya kembangkan lancar dan proyek berhasil mendapat penghargaan inovasi terbaik tahun ini.
#4. Berikan contoh masalah tersulit yang pernah Anda selesaikan dalam pekerjaan dan bagaimana Anda menyelesaikannya?
Situation: Saat bekerja sebagai pengembang perangkat lunak, kami menemukan bug yang menyebabkan masalah kehilangan data.Task: Saya ditugaskan untuk menemukan dan memperbaiki bug tersebut secepat mungkin.Action: Saya menganalisis log, melakukan debugging, dan menemukan bahwa bug tersebut disebabkan oleh race condition dalam kode. Saya kemudian menulis ulang bagian kode yang bermasalah untuk mencegah kondisi tersebut.Result: Bug berhasil diperbaiki dalam waktu dua hari dan tidak ada lagi data yang hilang setelah itu.
#5. Ceritakan bagaimana cara Anda mengatasi konflik yang terjadi di tempat kerja!
Situation: Dua anggota tim kami memiliki pandangan yang berbeda tentang pendekatan terbaik untuk sebuah proyek.Task: Sebagai manajer proyek, saya harus menengahi konflik ini dan menemukan solusi yang bisa diterima oleh kedua pihak.Action: Saya mengadakan pertemuan untuk mendengarkan pandangan dari masing-masing pihak, mencari titik temu, dan mengusulkan solusi kompromi.Result: Konflik berhasil diselesaikan dan kami mengadopsi pendekatan gabungan tersebut yang memanfaatkan kekuatan dari masing-masing ide untuk menyelesaikan masalah serupa yang muncul selanjutnya.
Contoh pertanyaan behavioral lainnya:
Ceritakan tentang kesalahan yang pernah Anda buat saat bekerja dan bagaimana cara Anda mengatasinya?Bisakah Anda menceritakan tentang situasi menantang yang berhasil Anda atasi di tempat kerja?Proyek apa yang paling mengesankan untuk Anda, dan bagaimana Anda berkontribusi dalam proyek tersebut?Ceritakan tentang pengalaman Anda ketika mempelajari keterampilan baru. Bagaimana cara Anda mempelajari dan menerapkannya?Bagaimana cara Anda memastikan kualitas pekerjaan yang telah Anda lakukan?
2. Pertanyaan Situasional
Setelah memberikan pertanyaan behavioral, para recruiter biasanya akan memberikan pertanyaan situasional. Tujuan technical test yang satu ini adalah untuk mengetahui kemampuan problem solving kandidat dalam mengantisipasi tantangan yang mungkin terjadi di tempat kerja.
Rekruter akan memberikan beberapa situasi hipotesis yang biasanya terjadi di tempat kerja dan menanyakan bagaimana cara kamu merespon situasi tersebut. Untuk menjawabnya, kamu juga bisa menggunakan metode STAR seperti sebelumnya. Berikut adalah beberapa contoh pertanyaan situasional yang sering ditanyakan:
#6. Apa yang akan Anda lakukan jika manajer Anda meminta untuk melakukan tugas yang belum pernah Anda lakukan sebelumnya?
Situation: Sebagai frontend developer, manajer saya pernah meminta untuk mengembangkan website dengan framework yang belum familiar bagi saya.Task: Tugas saya adalah menyelesaikan pengembangan website tersebut meskipun belum memiliki pengalaman dengan framework yang diminta sebelumnya.Action: Saya belajar dari tutorial online dan dari rekan kerja yang sudah pernah menggunakan framework tersebut untuk mengembangkan website yang diminta.Result: Website berhasil diluncurkan tepat waktu dan manajer saya memuji kerapihan kode yang saya tulis dan kemampuan saya dalam mempelajari teknologi baru dengan cepat.
#7. Apa strategi yang akan Anda lakukan jika harus mengelola proyek dengan anggaran terbatas tetapi memiliki kebutuhan teknis yang tinggi?
Situation: Sebagai IT Project Manager, saya pernah mengelola proyek upgrade infrastruktur jaringan dengan anggaran yang terbatas.Task: Tugas saya adalah untuk memaksimalkan setiap nilai yang telah diinvestasikan untuk memenuhi semua persyaratan teknis.Action: Saya melakukan evaluasi risiko dengan cermat, memprioritaskan kebutuhan esensial, dan mencari solusi alternatif yang lebih hemat biaya. Saya juga melakukan negosiasi dengan vendor untuk mendapatkan harga terbaik dan memastikan transparansi dalam pengeluaran proyek.Result: Dengan manajemen anggaran yang cermat dan pengelolaan sumber daya yang efisien, kami berhasil menyelesaikan upgrade infrastruktur jaringan tepat waktu tanpa melebihi anggaran yang dialokasikan.
#8. Apa yang akan Anda lakukan jika seorang pelanggan marah dan tidak puas dengan pekerjaan Anda? Bagaimana Anda menyelesaikan masalah mereka?
Situation: Saat bekerja sebagai IT Support Specialist, saya pernah dihadapkan pada pelanggan yang marah karena masalah sistem yang mengganggu operasional mereka.Task: Tugas saya adalah menyelesaikan masalah dengan cepat dan memastikan kepuasan pelanggan dipulihkan.Action: Pertama, saya mendengarkan keluhan mereka, memvalidasi masalah, dan menjelaskan solusi yang akan saya ambil. Selanjutnya, saya memastikan pelanggan mendapatkan informasi tentang progres perbaikan yang saya lakukan. Setelah perbaikan, saya meminta umpan balik untuk memastikan kepuasan mereka.Result: Dengan pendekatan proaktif dan komunikasi yang efektif, masalah pelanggan terselesaikan dalam waktu singkat. Pelanggan menghargai respons cepat dan solusi yang diberikan.
#9. Ceritakan tentang pengalaman Anda saat harus bekerja dengan orang yang pernah berkonflik dengan Anda konflik dan bagaimana cara Anda menyelesaikan pekerjaan Anda agar sesuai dengan tujuan proyek?
Situation: Di proyek pengembangan website sebelumnya, saya harus bekerja dengan rekan kerja yang pernah berkonflik dengan saya karena perbedaan pandangan dalam proyek sebelumnya.Task: Tugas saya adalah memastikan kami dapat berkolaborasi dengan baik untuk menyelesaikan proyek ini tepat waktu dan berkualitas.Action: Saya mengadakan pertemuan awal dengan rekan tersebut untuk membahas perbedaan pandangan kami sebelumnya dan menyepakati cara kerja yang lebih efektif. Kami menetapkan aturan komunikasi yang jelas dan berfokus pada tujuan bersama. Kami juga sepakat untuk saling memberi umpan balik yang konstruktif dan terus terang.Result: Kolaborasi kami berjalan lancar dan kami berhasil menyelesaikan proyek yang berkualitas dan tepat waktu. Kami bahkan menerima pujian dari manajemen atas kerja sama kami yang efektif.
#10. Pernahkah Anda tidak setuju dengan manajer Anda tentang cara terbaik dalam menangani situasi? Bagaimana diskusi tersebut berlangsung?
Situation: Saat bekerja sebagai analis bisnis, saya pernah tidak setuju dengan manajer saya tentang pendekatan terbaik untuk menyelesaikan masalah tertentu dalam proyek.Task: Tugas saya adalah menyampaikan pandangan saya dan mencari solusi yang terbaik untuk proyek.Action: Saya mengatur pertemuan dengan manajer saya untuk mendiskusikan pandangan saya. Saya mempersiapkan argumen yang didukung oleh data dan analisis yang relevan. Saya juga mendengarkan pandangan manajer dan mencoba memahami perspektif mereka.Result: Diskusi kami berlangsung konstruktif dan akhirnya kami menemukan solusi yang menggabungkan ide kami berdua. Pendekatan ini tidak hanya menyelesaikan masalah tetapi juga memperkuat hubungan kerja kami dan meningkatkan kepercayaan manajer pada kemampuan analisis saya.
Pertanyaan situasional lainnya:
Jika Anda menemui kegagalan dalam pengerjaan proyek bersama tim Anda. Bagaimana cara Anda belajar dari pengalaman tersebut?Apa yang akan Anda lakukan saat Anda membuat kesalahan dan tidak ada orang yang menyadarinya?Jelaskan saat Anda merasa beban kerja Anda terlalu berat. Bagaimana cara Anda mengelolanya?Apa yang akan Anda lakukan jika manajer Anda menunjuk Anda untuk memimpin sebuah tim proyek, sementara Anda adalah pegawai yang masih baru di perusahaan tersebut?Apa yang akan Anda lakukan jika klien Anda melakukan perubahan spesifikasi di tengah proses pengembangan proyek?
3. Pertanyaan Tentang Pendidikan
Dalam technical interview, para recruiter juga akan memberikan pertanyaan seputar pendidikan. Tujuannya yaitu untuk mengetahui tentang pendidikan dan pelatihan teknis yang telah kamu lakukan sehingga para recruiter dapat menilai apakah kamu sudah siap dengan posisi pekerjaan yang kamu lamar.
Untuk menjawabnya, kamu bisa mulai dengan menyebutkan pendidikan formal terbaru yang kamu tempuh. Selanjutnya, jelaskan tentang pengalaman tambahan yang relevan dengan posisi tersebut seperti pelatihan, sertifikasi khusus, atau prestasi akademis yang pernah kamu dapatkan.
Terakhir, akhiri dengan rencana apa yang akan kamu lakukan untuk terus belajar mendalami bidang yang sedang kamu lamar. Perusahaan akan menghargai kandidat yang berpikiran terbuka dan mau belajar secara berkelanjutan. Berikut adalah beberapa contoh pertanyaan umum tentang pendidikan:
#11. Bagaimana pendidikan Anda mempersiapkan Anda untuk pekerjaan ini?
"Saya mengambil jurusan Teknik Informatika yang menguatkan pemahaman saya dalam pemrograman, basis data, dan jaringan komputer. Selama kuliah, saya juga mengambil kursus tambahan dalam pengembangan web dan mobile, serta memperoleh sertifikasi dalam Python dan JavaScript. Pengalaman proyek yang saya dapatkan selama studi telah membantu saya mengembangkan kemampuan dalam menghadapi tantangan teknis. Untuk terus memperdalam pengetahuan saya, saya aktif mengikuti kursus online dan tetap up-to-date dengan teknologi terbaru melalui literatur dan webinar."
#12. Mengapa Anda memilih perguruan tinggi yang Anda hadiri dan sekolah lain apa yang Anda pertimbangkan?
"Saya memilih Universitas XYZ karena reputasinya yang kuat dalam program Teknik Informatika dan fasilitasnya yang mendukung pengembangan praktis dalam bidang IT. Saat memilih perguruan tinggi, saya juga mempertimbangkan beberapa opsi lain yang menawarkan kursus-kursus yang relevan dan kesempatan untuk terlibat dalam proyek-proyek teknologi. Perguruan tinggi ini memungkinkan saya untuk memperluas jaringan kontak dengan alumni yang berpengalaman di industri IT dan kesempatan untuk magang yang relevan dengan studi saya."
#13. Apakah nilai dan IPK Anda mencerminkan kualitas pekerjaan yang dapat Anda hasilkan?
"Nilai dan IPK saya menunjukkan dedikasi saya terhadap pencapaian akademis, meskipun tidak selalu mencerminkan sepenuhnya kualitas pekerjaan yang saya hasilkan. Awalnya, saya menghadapi tantangan dalam beberapa mata kuliah inti, namun kemudian saya fokus pada kursus-kursus yang lebih spesifik dalam bidang IT, dimana saya berhasil mencapai nilai di atas rata-rata. Saya yakin bahwa kualitas pekerjaan saya lebih baik tercermin dari prestasi akademis saya dalam mata kuliah yang relevan dengan pekerjaan ini."
#14. Apakah Anda memiliki sertifikasi teknis? Jika iya, apa saja sertifikasi teknis yang Anda miliki?
"Saya memiliki beberapa sertifikasi teknis yang relevan dengan posisi ini. Saya telah mendapatkan sertifikasi dalam AWS Certified Solutions Architect, yang memberikan saya pemahaman mendalam tentang desain dan implementasi sistem yang aman dan kuat di AWS. Selain itu, saya juga memiliki sertifikasi Cisco Certified Network Associate (CCNA), yang memastikan saya memiliki keterampilan dasar dalam administrasi jaringan. Saya juga telah menyelesaikan kursus Google Analytics dan mendapat sertifikasi sebagai Google Analytics Individual Qualification (GAIQ)."
#15. Bagaimana strategi Anda agar tetap up-to-date dengan sertifikasi dan pengetahuan teknis Anda?
"Untuk tetap up-to-date dengan sertifikasi dan pengetahuan teknis saya, saya secara rutin mengikuti kursus online dan webinar dari platform seperti Coursera, Udemy, dan LinkedIn Learning. Saya juga aktif dalam komunitas profesional, seperti menghadiri konferensi dan meetup teknologi. Selain itu, saya berlangganan berbagai publikasi industri dan mengikuti blog serta podcast yang fokus pada perkembangan terbaru di bidang teknologi. Untuk sertifikasi yang memerlukan pembaruan, saya memastikan untuk mengikuti ujian ulang atau melengkapi persyaratan pembaharuan sebelum masa berlakunya habis."
Pertanyaan interview lainnya seputar pendidikan:
Apakah Anda pernah terlibat dalam kegiatan ekstrakurikuler atau organisasi mahasiswa selama kuliah? Bagaimana pengalaman tersebut membantu Anda dalam karier Anda?Apakah Anda memiliki pengalaman magang selama masa kuliah? Apa yang Anda pelajari dari pengalaman tersebut?Apakah ada proyek atau tugas khusus selama pendidikan Anda yang relevan dengan pekerjaan ini?Apakah Anda memiliki pengalaman bekerja dalam tim selama masa kuliah? Bisa Anda ceritakan lebih lanjut?Apakah Anda pernah menerima penghargaan atau pengakuan akademis? Bisa Anda jelaskan lebih lanjut?
4. Pertanyaan Tentang Pengetahuan dan Pengalaman
Selanjutnya, para recruiter akan melanjutkan proses technical interview dengan memberikan pertanyaan tentang pengetahuan dan pengalaman. Tujuannya adalah untuk mengetahui seberapa jauh pengetahuan teknis, keterampilan, dan pengalaman kamu terkait dengan posisi yang sedang kamu lamar.
Saat menjawab pertanyaan-pertanyaan ini, penting untuk menyampaikan konsep teknis dengan cara yang mudah dipahami. Hal ini karena rekruter yang mewawancarai kamu belum tentu paham tentang pengetahuan teknis yang sedang kamu bicarakan.
Pertanyaan technical interview ini bisa bervariasi tergantung pada jenis pekerjaan yang kamu lamar. Namun, berikut adalah beberapa contoh technical test yang biasanya ditanyakan untuk posisi yang berkaitan dengan IT:#16. Bahasa pemrograman apa yang paling nyaman Anda gunakan?
"Saya menguasai beberapa bahasa pemrograman, seperti SQL, Python, C++, dan Visual Basic. Dari beberapa bahasa pemrograman tersebut, saya paling sering menggunakan JavaScript. Hal ini karena JavaScript adalah bahasa pemrograman pertama yang saya pelajari dan telah saya gunakan dalam beberapa proyek selama 10 tahun terakhir. Selain itu, JavaScript juga merupakan bahasa yang paling saya kuasai."#17. Bagaimana Anda akan memperbaiki kinerja website yang lambat?
"Saya akan memulai dengan menganalisis faktor-faktor penyebab seperti waktu respons server, ukuran gambar, dan kueri database yang kompleks, lalu melakukan optimasi di area-area tersebut."#18. Apa yang Anda ketahui tentang SQL injection dan bagaimana cara pencegahannya?
"SQL injection adalah serangan keamanan dimana penyerang memasukkan kode SQL berbahaya ke dalam input untuk mengontrol database. Ini bisa dicegah dengan validasi input, penggunaan parameterized queries, dan menghindari menyisipkan input langsung ke dalam query SQL."#19. Apa yang dimaksud dengan teknik load balancing, dan mengapa itu penting dalam sistem distribusi?
"Load balancing adalah teknik untuk mendistribusikan beban kerja (load) secara merata di antara server-server atau komponen-komputer untuk meningkatkan kinerja dan keandalan sistem, mencegah overloading pada satu server, dan memastikan ketersediaan layanan yang lebih baik."#20. Menurut Anda, kapan waktu yang tepat untuk melakukan denormalisasi desain database?
"Denormalisasi adalah teknik optimasi basis data yang digunakan untuk meningkatkan kinerja basis data untuk kueri tertentu. Denormalisasi mungkin diperlukan ketika perbaikan perlu dilakukan pada basis data agar memenuhi persyaratan aplikasi Anda. Namun, denormalisasi akan berdampak pada apa yang dapat dilakukan basis data Anda, jadi penting untuk memastikan bahwa itu diperlukan untuk skalabilitas atau kinerja sebelum memilih untuk menggunakannya sebagai teknik optimasi."
Pertanyaan interview lainnya seputar pengetahuan dan pengalaman:
Apa peran sistem integrasi berkelanjutan dalam proses pembuatan otomatis?Apa perbedaan antara RESTful API dan SOAP?Jelaskan proses booting pada sistem operasi Linux.Apa itu cloud computing, dan sebutkan keuntungan menggunakan layanan cloud?Bagaimana Anda akan menangani keamanan informasi dan proteksi data dalam sebuah aplikasi web?Contoh Pertanyaan Technical Interview
Tips Lolos Technical Interview
1. Hindari Menjawab ‘Saya Tidak Tahu”
Dalam interview teknikal, jika kamu diberikan pertanyaan yang tidak kamu tahu jawabannya, hindari untuk menjawab “Saya tidak tahu”. Meskipun tidak apa-apa untuk mengatakan bahwa kamu tidak tahu jawabannya, namun hal tersebut akan memberikan kesan yang kurang baik selama proses wawancara kamu..
Sebaiknya jawab dulu pertanyaan tersebut sesuai dengan apa yang kamu tahu. Kemudian, jelaskan bahwa kamu akan mencari informasi lebih lanjut untuk menjawab pertanyaan tersebut jika hal itu terjadi di tempat kerja. Ini akan menunjukkan kepada recruiter bahwa kamu mampu mencari informasi dan jawaban untuk memecahkan masalah saat kamu tidak tahu jawabannya.
2. Uraikan Penjelasan
Banyak pertanyaan technical interview yang memiliki jawaban spesifik dan benar. Oleh karena itu kamu perlu mencari cara agar jawaban kamu lebih menonjol dibandingkan dengan kandidat lain.
Jika kamu mampu menjelaskan proses pemecahan masalah dan logika yang kamu gunakan untuk menjawab pertanyaan dari recruiter, maka kamu akan tampil sebagai kandidat yang lebih kuat.
3. Mintalah Klarifikasi Jika Diperlukan
Jika recruiter mengajukan pertanyaan dan kamu perlu informasi tambahan untuk menjawabnya dengan tepat, jangan ragu untuk meminta klarifikasi. Ini akan menunjukkan kepada recruiter bahwa kamu mampu mengidentifikasi kapan informasi yang lebih lanjut dibutuhkan.
Selain itu, recruiter juga akan menganggap kamu sebagai kandidat yang tidak ragu untuk meminta klarifikasi jika diperlukan.
4. Tunjukan Skill Kamu
Banyak interview teknikal yang meminta kandidat untuk membuktikan keterampilan teknis mereka melalui serangkaian pertanyaan teka-teki atau technical test pemrograman. Meskipun proses ini biasanya terjadi di tahap kedua atau ketiga, penting untuk menyiapkan diri dalam menghadapi technical test selama interview teknikal.
5. Banyaklah Latihan Interview
Mempersiapkan diri dengan baik merupakan kunci kesuksesan dalam interview teknikal. Dengan berlatih secara teratur, kamu dapat mengasah kemampuan dalam menjawab pertanyaan technical interview secara jelas dan terstruktur.
Strategi ini juga akan membantu kamu lebih percaya diri dalam menjelaskan konsep-konsep teknis dan mengidentifikasi solusi untuk masalah yang kompleks. Latihan interview juga akan membantu mengantisipasi pertanyaan yang mungkin muncul selama wawancara, sehingga kamu dapat merencanakan jawaban yang tepat dan relevan.
📚 Baca juga:Ketahui 10 Tips Interview Kerja ini Sebelum Bertemu HRD
Kesimpulan
Technical interview adalah salah satu technical test berupa interview teknikal yang biasanya dilakukan untuk posisi kerja yang berkaitan dengan industri IT.Pertanyaan technical interview dapat terdiri dari pertanyaan umum, teka-teki, technical test, dan pertanyaan tentang pemecahan masalah.Beberapa contoh pertanyaan technical interview yaitu pertanyaan behavioral, pertanyaan situasional, pertanyaan tentang pendidikan, dan pertanyaan tentang pengetahuan dan pengalaman.Pertanyaan behavioral adalah pertanyaan umum tentang bagaimana cara kandidat bersikap yang tujuannya untuk mengetahui secara personal siapa kandidat tersebut dan bagaimana kecocokan mereka dengan budaya perusahaan.Pertanyaan situasional adalah technical test yang digunakan untuk mengetahui kemampuan problem solving kandidat dalam mengantisipasi tantangan yang mungkin terjadi di tempat kerja.Pertanyaan tentang pendidikan merupakan pertanyaan interview yang digunakan untuk mengetahui tentang pendidikan dan pelatihan teknis yang telah dilakukan kandidat sehingga para recruiter dapat menilai apakah mereka sudah siap dengan posisi pekerjaan yang dilamar.Pertanyaan tentang pengetahuan dan pengalaman adalah pertanyaan yang bertujuan untuk mengetahui seberapa jauh pengetahuan teknis, keterampilan, dan pengalaman kandidat terkait dengan posisi yang sedang dilamar.Beberapa tips untuk sukses dalam technical interview adalah hindari menjawab ‘Saya tidak tahu”, uraikan penjelasan tentang jawaban kamu, mintalah klarifikasi jika kamu tidak paham dengan pertanyaan yang diajukan, tunjukkan skill kamu sesuai kebutuhan wawancara dan perbanyaklah latihan sebelum interview.
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Mẫu CV tiếng Anh chuyên nghiệp cho mọi đối tượng
Mục lục:Các mẫu CV tiếng Anh đơn giảnCác mục cần có trong CV xin việc tiếng AnhLưu ý khi viết CV tiếng AnhNhững lỗi thường gặp khi viết CV tiếng Anh là gì?Tại Việt Nam những năm gần đây, ngày càng nhiều các công ty và nhà tuyển dụng có xu hướng ưu tiên những ứng viên ứng tuyển bằng CV tiếng Anh hơn là tiếng Việt. Bởi lẽ, họ có thể đánh giá được luôn trình độ ngoại ngữ của bạn cũng như khả năng nắm bắt xu hướng nhạy bén.
Bài viết này của Cake sẽ giải đáp thắc mắc "Khi nào nên sử dụng CV tiếng Anh để xin việc?", hướng dẫn bạn cách viết CV bằng tiếng Anh, và giới thiệu đến bạn các mẫu CV tiếng Anh chuyên nghiệp dành cho sinh viên mới ra trường, người đã có nhiều kinh nghiệm làm việc, cũng như cho các ngành nghề khác nhau.Cách viết CV chuẩn ATS "đến tay" nhà tuyển dụng thành côngCác mẫu CV tiếng Anh đơn giảnTrước tiên, hãy tham khảo các mẫu CV bằng tiếng Anh được tạo miễn phí trên Cake cho những ngành nghề khác nhau:📍CV xin việc trợ giảngKhi làm CV ứng tuyển vị trí trợ giảng, hãy nhấn mạnh vào trình độ ngoại ngữ trong CV - được thể hiện qua các chứng chỉ như IELTS, TOELF nhé!Tạo CV trên Cake📍Mẫu CV tiếng Anh - ITKhi liệt kê các kỹ năng trong CV lập trình viên, hãy tập trung vào các kỹ năng chuyên môn mà bạn thành thạo cũng như các yêu cầu được đưa ra trong thông tin tuyển dụng.Tạo CV trên Cake📍Mẫu CV tiếng Anh - MarketingĐối với một ngành nghề “hot" như Marketing, bạn cần thể hiện được sự năng động, hoạt bát, không ngại thử thách cũng như trình độ hiểu biết sâu rộng trong lĩnh vực này khi viết CV bằng tiếng Anh.Tạo CV trên Cake📍Mẫu CV tiếng Anh cho sinh viênKinh nghiệm viết CV cho sinh viên khi tìm việc part-time hoặc ứng tuyển chương trình thực tập sinh, là hãy cho nhà tuyển dụng thấy thành tích học tập nổi bật cũng như các hoạt động ngoại khoá bạn đã tích cực tham gia.Tạo CV trên CakeĐể tối ưu hóa CV dựa trên mô tả công việc (JD) một cách nhanh chóng và hiệu quả, bạn có thể sử dụng công cụ kiểm tra CV - Cake AI Checker. Công cụ này sẽ giúp bạn chấm điểm CV dựa trên JD ứng tuyển và cung cấp đề xuất chỉnh sửa cực kỳ chi tiết, giúp tăng cơ hội vượt qua vòng xét tuyển - đặc biệt nếu bạn đang viết CV bằng tiếng Anh.Các mục cần có trong CV xin việc tiếng AnhNếu bạn đang tự hỏi "Cấu trúc CV tiếng Anh chuẩn quốc tế gồm những phần nào?" thì cũng giống như khi làm CV thông thường, bạn cần cung cấp các thông tin sau cho hồ sơ xin việc tiếng Anh của mình:
1. Personal Info (Thông tin cá nhân)
Họ tênEmailSocial media (LinkedIn, Facebook…)Số điện thoại (không bắt buộc)Địa chỉ (không bắt buộc)Ngày tháng năm sinh (không bắt buộc)
Ví dụ “Personal Information" trong CV tiếng Anh mẫu:Luong Vi Khue (Minne Luong)May 02, 1984(+849)-123-4567[email protected]linkedin.com/minneluong
2. CV title (Tiêu đề CV)
Một CV tiếng Anh với tiêu đề ngắn gọn nhưng lại làm nổi bật các điểm mạnh của bản thân sẽ thu hút nhà tuyển dụng tốt hơn. Mẹo đơn giản mà hiệu quả là hãy chèn chức danh công việc và kỹ năng nghề nghiệp chính, hoặc thành tích nổi bật để hồ sơ xin việc của bạn trở nên dễ nhận biết trong hàng trăm hồ sơ khác.
Ví dụtiêu đề hay cho CV xin việc tiếng Anh:“Highly-motivated finance sophomore at NYU with exceptional analytical and leadership skills.”
3. CV summary (Giới thiệu bản thân)
Đây là một trong những phần quan trọng nhất của một CV tiếng Anh, giúp nhà tuyển dụng có cái nhìn tổng quát về năng lực, kinh nghiệm và định hướng nghề nghiệp của bạn. Dưới đây là một số câu hỏi giúp bạn viết được một “Personal Statement" hay:
Bạn có bao nhiêu năm trong nghề? / Bạn là sinh viên năm mấy?Chuyên ngành học hoặc chuyên môn nghề nghiệp chính của bạn là gì?Bạn có kỹ năng nghề nghiệp, hay bằng cấp, chứng chỉ liên quan đến vị trí ứng tuyển không?Bạn đã đạt được thành tích gì nổi bật (trong học tập hoặc công việc)?Mục tiêu nghề nghiệp mà bạn muốn chinh phục trong tương lai là gì?
Ví dụtrong CV bằng tiếng Anh mẫu:“Social media savvy Brand Ambassador with proven experience in creating engaging content on TikTok, Facebook, and Instagram. Having a strong passion for fashion, beauty, and skincare. Fluent in English, Chinese, and Korean with a Certificate In Corporate Branding and Marketing.”
4. Work experience (Kinh nghiệm làm việc)
Đây là phần mà nhà tuyển dụng thường đọc kỹ nhất đối với mọi đơn xin việc làm bằng tiếng Anh, bởi nó thể hiện năng lực và chuyên môn nghề nghiệp của bạn.
Các thông tin cần có trong mục “Work Experience" bao gồm:
Chức danh công việcTên công tyThời gian bắt đầu và kết thúc công việc (MM/DD)Những nội dung công việc chínhGiải thưởng hoặc thành tích tiêu biểu (nếu có)
Ví dụ “Work Experience" trong CV tiếng Anh mẫu:Jr. IT Specialist | PledCam, Texas09/2020 - 05/2022Provided technical and operational support for 400+ end-users, including troubleshooting and testing applications for user compatibility.Developed and implemented the necessary updates and changes for each user story within the sprint.Responded to user requests and resolved trouble tickets in a timely manner, resulting in an increase of 20% in the system uptime.
5. Education (Trình độ học vấn)
Thông thường, bạn không cần phải liệt kê các cấp học dưới Đại học trong form CV tiếng Anh, mà chỉ cần trình bày hệ Đại học và cao hơn (nếu có).
Nếu đang viết CV cho sinh viên mới ra trường, bạn cần thêm vào những thông tin sau cho hồ sơ của mình thêm “mạnh":
Điểm GPA (nếu cao và trong thông tin tuyển dụng có yêu cầu rõ)Các môn học và đề án nghiên cứu (nếu có liên quan đến vị trí ứng tuyển)Các hoạt động ngoại khoá đã tham gia tại trường lớp
Ví dụ“Education” cho CV bằng tiếng Anh:Bachelor’s Degree in Public RelationsThe Academy of Journalism Communication | Hanoi, Vietnam2011 - 2015
6. Skills (Kỹ năng)
“Soft skills" (kỹ năng mềm/kỹ năng thực hành xã hội) bao gồm những đặc điểm về tính cách và thói quen xoay quanh cuộc sống cá nhân, giao tiếp xã hội và trong môi trường làm việc. Trong khi đó, “hard skills" (kỹ năng cứng/kỹ năng chuyên môn) lại là những kiến thức được tích luỹ thông qua quá trình học tập, làm việc; và có liên quan đến một ngành nghề nhất định.
Để nhà tuyển dụng có thể đánh giá được toàn diện phẩm chất và năng lực của bạn, đừng quên liệt kê cả 2 loại kỹ năng trong CV nhé!Ví dụ“Soft Skills” trong CV tiếng Anh:Problem-solving skillsResearch skillsActive listeningTime managementTeamworkVí dụ “Hard Skills” trong CV tiếng Anh:Content managementSEO toolsPhotoshopG SuiteGoogle Ads
7. Achievements Awards (Thành tích Giải thưởng)
Nhìn vào các mẫu CV tiếng Anh chuyên nghiệp, bạn có thể thấy bên cạnh những thông tin thiết yếu về bản thân còn có thêm giải thưởng và thành tích nổi bật trong trong quá trình học tập hoặc công tác. Điều này sẽ giúp bạn nổi bật hơn hẳn giữa rất rất nhiều ứng viên khác có trình độ học vấn và số năm kinh nghiệm trong nghề tương đương.
Ví dụ “Achievements” trong CV bằng tiếng Anh:Best Customer Service of the YearRed Dot Design Award
Lưu ý khi viết CV tiếng Anh
1. Chọnmẫu CV onlinethích hợp.
Với sinh viên hoặc ứng viên chưa có nhiều kinh nghiệm làm việc, bạn nên hướng sự tập trung của nhà tuyển dụng vào các công việc part-time, hoạt động ngoại khoá, hoặc dự án cá nhân bạn đã từng tham gia.
Khi tìm kiếm từ khoá "CV English" trên mạng, không khó để thấy rằng ứng viên cần thể hiện được những giá trị họ đã mang lại cho khách hàng và công ty thông qua những con số, dữ liệu cụ thể.
2. Chèn từ khoá trong thông tin tuyển dụng.
Ngày càng có nhiều doanh nghiệp sử dụng ATS (phần mềm theo dõi ứng viên) để thu thập và sàng lọc CV online một cách nhanh gọn và hiệu quả. Muốn qua được hệ thống này, bạn cần đảm bảo CV chuẩn ATS bằng cách chứa những từ khoá (keyword) giống với trong bản mô tả công việc (JD - job description). Việc chèn những cụm từ này vào hồ sơ và đơn xin việc tiếng Anh cũng giúp chứng tỏ bạn đã đọc rõ JD và hoàn toàn có chuyên môn tương xứng.
3. Sử dụng “power verb" (động từ mạnh).
Khi làm CV và đơn xin việc tiếng Anh, các động từ chỉ hành động mang tính tích cực sẽ thể hiện sự tự tin và năng lực chuyên môn của bạn tốt hơn, ví dụ:
Gợi ý các action verb khi viết CV xin việc bằng tiếng Anh
Những lỗi thường gặp khi viết CV tiếng Anh là gì?1. Dịch word-by-word từ tiếng Việt sang tiếng Anh.Việc dịch từng từ dẫn đến câu văn cứng nhắc, không tự nhiên và đôi khi sai nghĩa trong ngữ cảnh chuyên ngành. Cho nên, nếu bạn đang tự hỏi "Có cần dịch toàn bộ CV sang tiếng Anh không?" thì Cake nghĩ là không nên nhé!2. Quên soát chính tả và ngữ pháp.CV tiếng Anh của bạn trông sẽ thiếu chuyên nghiệp đi rất nhiều, dù chỉ là bởi những lỗi chính tả nhỏ nhất. Cách đơn giản nhất sử dụng các công cụ kiểm tra ngữ pháp nhưGrammarly hoặc nhờ người có chuyên môn cao hơn xem lại trước khi gửi CV xin việc. 3. Cung cấp thông tin không cần thiết.Dù là CV tiếng Trung, tiếng Anh hay bất cứ ngôn ngữ nào khác cũng không nên viết dài quá 2 trang. Hãy loại bỏ những thông tin không liên quan tới công việc và vị trí tuyển dụng, ví dụ như:Tình trạng quan hệTôn giáoDân tộcMức lương ở vị trí cũLý do nghỉ việcCake cung cấp mẫu CV miễn phí và tính năng AI kiểm tra CV sau khi đã tạo để đảm bảo CV chuẩn ATS và tương thích với JD.Tối ưu CV ngay!📍Kết luận
Nói tóm lại, CV bằng tiếng Anh có bố cục và nội dung tương tự như viết hồ sơ xin việc bằng bất kỳ ngôn ngữ nào khác. Bạn, với tư cách là ứng viên tìm việc, cần thể hiện cho nhà tuyển dụng thấy những điểm mạnh của bản thân về chuyên môn, kỹ năng và kinh nghiệm làm việc.Ngoài các trang web tạo CV online quen thuộc hiện nay, bạn có thể tham khảo thêm website Cake khi làm CV tiếng Anh, với các tính năng dưới đây:
Dễ sử dụng với các mẫu CV tiếng Anh chuyên nghiệp hoàn toàn miễn phí.Tính năng kéo-thả nhanh-gọn-nhẹ.Hỗ trợ đa phương tiện (hình ảnh, video, slide, chèn link, v.v).Dễ dàng tạo hồ sơ xin việc online trên mọi thiết bị (laptop, điện thoại, máy tính bảng, v.v).Có thể tải về CV tiếng Anh ở định dạng PDF hoàn toàn miễn phí hoặc chia sẻ qua đường link.👉 Axcela Vietnam là đơn vị hàng đầu với hơn 14 năm kinh nghiệm trong lĩnh vực đào tạo Tiếng Anh Doanh nghiệp (B2B) và 1 kèm 1 cho người đi làm. Với triết lý đào tạo thực chiến (Pragmatic English) và mô hình Blended Learning tiên phong, Axcela giúp tối ưu 50% thời gian học và cam kết ROI minh bạch cho doanh nghiệp. Axcela hiện là đối tác chiến lược của các tập đoàn lớn như VNG, Gameloft, First Solar và là đơn vị áp dụng quy trình kiểm định năng lực khắt khe theo chuẩn CEFR của Cambridge.
How to Write CV Personal Profile [+ Guide, Tips, Examples]
Created by CakeResumeIn this article, we'll cover:What Is a CV Personal Profile and When to Use It?How to Write a CV Personal Profile25 CV Personal Profile ExamplesWriting a CV Personal Profile – DOs DON’TsA personal profile on a CV is a brief statement that summarizes your key skills, professional experience, and accomplishments. Think about it as a self-description for your CV through which recruiters and potential employers can quickly get an idea about you.
Some of you may confuse a CV personal profile with a profile summary and CV objectives. Essentially, a CV personal profile summarizes your expertise, skills and achievements instead of your goals and objectives. Read on to learn about the differences, what should be included in a professional personal summary for your CV, and how to craft a strong statement.What Is a CV Personal Profile and When to Use It?Depending on the context, a CV personal profile can go under various names such as:
CV opening statementProfile summary for CVsCV intro/profileetc.
Regardless of the name, these should be placed at the top of the document and in a separate section. The purpose is to briefly introduce you as a potential candidate, meaning that you have to highlight your expertise, outstanding skills, and achievements in the field. When well-written, it can pique the hiring manager’s interest right from the start.
Keep in mind that a CV personal profile is different from a CV objective which mentions your motivation to apply for the vacancy opening and states your goals for professional development. If you’re writing a graduate CV profile or applying for entry-level jobs, consider combining both statements in your CV personal profile. This way, you can pitch yourself effectively without showing a lack of work experience.
How to Write a CV Personal ProfileWhen writing a CV personal profile, you need to at least include the following 3 elements:
Your best personal qualitiesHighlights of your skillsYour notable experiences✨ Your best personal qualities
The personal profile on your CV is a section where recruiters can catch a glimpse of who you are as a person and as a potential employee. Hence, here is the perfect place to show off the qualities that make you unique.Here are some examples of how you can showcase your personality in your CV personal profile:“Able to meet deadlines while making sure all information collected is accurate.”“Capable of motivating team members to ensure the operational flow while maximizing the team’s working efficiency.”“In my previous role as a nurse, developed essential skills such as time management, attention to detail, and emergency handling.”
✨ Highlights of your skills
Aside from your personality, the skills you possess also makes a great selling point when appealing to potential employers. Therefore, they should be mentioned in the CV personal profile which readers view first when reading a CV.Here are some examples:
“Utilizing strong critical thinking skills to offer advice in structuring operation principles and manufacturing methodologies.”“A team leader who trained, led, and supervised 20+ in-house writers and freelancers.”“Leveraged strong research skills to employ technical advancements for better delivery of the network.”
✨ Notable experiences
The best way to show credibility in the skills you possess is through proof of your past experiences. If the experience is relevant to the job you are applying for, it is highly recommended that you mention these notable experiences in the CV personal profile.Here’s how you want to mention your experiences:“Dynamic security supervisor with 10 years of experience in conducting security audits in high-pressure environments.”“Attentive resident assistant with a proven track record in developing students’ communities and providing guidance.”“IT Executive working on 12 social projects across the region of Southeast Asia.”
25 CV Personal Profile ExamplesCustomer Service CV Profile
“Experienced Client Relations Manager who excels in building and maintaining relationships with clients and key personnel within customer companies. 3 years of experience in hiring, training, and supervising interns to juniors to secure high-standard telephone manners and customer satisfaction in general.”
Student CV Profile Example
“Goal-oriented graduate student majoring in Geological Science. Spent nearly 2 years of experience researching the volcanic activities Mt. Qixing and Dayoukeng. Eager to work at the National Institute of Geological Sciences to further leverage my research and analytical skills as well as in-depth knowledge in geology.”
CV Profile Summary Examples for Freshers
“Self-motivated Nursing Sophomore at St. John’s Medical College looking for a one-year internship. Passionate about taking care of people while being able to perform a variety of administrative tasks. Worked for the German Red Cross as a volunteer in 2019.”
CV Profile Summary for Software Developer Fresher
“PE Certified Software Developer with proficiency in Agile Development, Software Development Life Cycle, and Systems Process Improvement. Having 7 years of experience in programming and creating innovative solutions to distributed system issues. In the former position in NextTech, led a team of 5 developers to successfully build scalable features for client software using Scala and Kotlin.”
CV Profile Summary for HR Fresher
“MBA graduate seeking with a passion for working and interacting with people. A confident communicator who worked as an HR intern at Inteplast for 6 months. Currently seeking an entry-level HR position where I can apply my strong organizational skills and knowledge in HR practices.”
Profile Summary for Electrical Engineer Fresher
“Senior electrical engineer with 9 years of experience in electric motors manufacturing and a demonstrated history of Integrated Circuit design, workforce allocation, and electric layout optimization. Adept at using 3D, CAD modeling software, C++, and reverse engineering.”
Profile Summary for Computer Science Fresher
“Computer science graduate with solid data analysis and problem-solving skills. Possess 2-year experience as an intern at MaSaTech. Proficient in using SML/SQL, Ethernet, VPN, and PHP to design technical initiatives and automate business solutions.”
Profile Summary for Fresher Accountant
“Entry-level accountant working towards a CPA License. Worked as a part-time accounting clerk in Toma Corp. and accomplished the “2020’s Rising Star'' award. Looking to provide my accounting assistance to FPG Group.”
Profile Summary for Fresher Teacher
“Fresh graduate with an education major and exceptional communication skills. 3 years of after-school creativity class volunteer experience and being able to stimulate students’ curiosity. Looking to guide students on their early educational journey at Alta California Elementary School.”
Java Developer Profile Summary Example
“Professional Java developer well-educated about Java SE/EE and experienced in developing and delivering PC and mobile applications. Recognized for conducting relevant tests and evaluating the overall performance to make sure changes are aligned with client requirements.”
CV Profile Summary Example For Fresher Engineer
“Goal-driven computer science graduate with comprehensive knowledge in AI and machine learning. Gained experience in designing web pages as well as AI-related side projects. Looking to be a part of the Software Engineering team at Ragic so that I can utilize my existing skills in JavaScript, Django, and Python and learn more from senior developers.”
Data Analyst CV Personal Profile Example
“Goal-oriented data analyst with 6 years of experience in the Food Beverage industry. In-depth-expertise in R, SQL, Tableau, and C++. Achievements include boosting annual sales by 31% and designing a new database model to reduce service waiting time.”
Sales CV Profile Example
“Data-driven specialist working in B2B sales for 5 years and gained significant achievements. Highly recognized for increasing quarterly sales, building customer loyalty, and managing cold emailing campaigns. Ranked #3 in the sales competition held corporate-wide.”
Social Media CV Profile Example
“Dynamic social media marketer with 5 years of experience in creating engaging content on relevant platforms and managing business pages on Facebook. Key skills include researching the latest social media trends and maintaining content distribution. Completed 3 Social Media Marketing online courses on Hubspot.”
Marketing CV Profile Example
“Customer-oriented product marketing manager with a specialization in new skincare product development and launches. Recognized for an increase of 28% in annual sales by bringing a new moisturizer to the market. Able to speak English, French, and Spanish fluently in a business setting.”
IT CV Profile Example
“Seasoned professional with 10 years of experience as an IT support specialist. Skilled in the practices of technical personnel, training, and preparation of technical documentation. Looking to be part of PledgeCamp with a goal to effectively assist the hardware configuration and phone system support of the company.”
Business Management Profile Example
“Regional business manager with 8+ years of experience in developing business strategies for Zara Home in South East Asia. Effectively implemented new initiatives and campaigns which increased the sales revenue by 33% in less than 2 years. Superb negotiation and leadership skills.”
Teaching CV Profile Example
“Dedicated ESL teacher gaining plenty of experience in helping non-native speakers learn grammar, vocabulary, and pronunciation of spoken and written English. Adept at motivating learners of all ages and levels to confidently communicate with others. Familiar with online teaching platforms and tools such as Microsoft Teams, Zoom, EdAp, and LearnCube.”
Hospitality Profile Example
“Freelance Tour Guide who led and navigated 15+ groups of hikers through the Angels Landing, and Bryce Canyon National Park. Certified Tour Director and Guide by ITMI in 2019. Proven experience in providing essential knowledge of specific areas and encouraging participants to overcome their obstacles.”
Administrative Assistant Personal Profile Example
“Top-rated administrative assistant with over 6 years of experience in a fast-paced office environment. Looking for a new position where I can utilize my skills and experience in scheduling, database management, and office management.”
Healthcare Professional CV Profile Example
“Devoted public health officer with 7 years of experience in educating the community on healthy living strategies and reducing the risk of illness, disease, and infection. In former roles, increased wellness survey grades by 23% and educated 350+ residents about healthy eating choices and other nutrition-related behavior.”
Project Management CV Profile Example
“Certified Associate in Project Management working in various industries for 10 years, including fashion, tourism, and creative arts. Awarded the Top Performer Recognition for 2 years in a row. Key skills include project scope administration, risk assessment, resource allocation, and budget control.”
MBA CV Profile Example
“Hard-working undergraduate student who has earned a bachelor's degree in Public Relations with a GPA of 3.9. Currently pursuing a master’s program in Communications and International Public Relations. Gained 2 years of experience as a freelance writer and a content contributor for various magazines.”
Profile Summary for Graphic Designer
“Freelance graphic designer with a strong passion about transforming clients’ brands into powerful materials. Specialties include digital and print advertisements, corporate identity, marketing materials, and social media graphics. Highly skilled at using Adobe Creative Suite and Illustrator to effectively deliver high-quality works.”
Profile Summary for CEO
“Strategic-driven CEO with 12 years of experience in 2 multinational companies. Significantly increased the client database by 250% in 2 years and developed strong relationships with over 20 tech unicorns in Asia. Core competencies include management leadership, business operations, and risk assessment.”
Writing a CV Personal Profile – DOs DON’Ts✅ DO #1 - Be brief and to the point.
Having a short CV intro allows valuable space for other key sections such as work experience, education, qualification and skills, etc. Besides, hiring managers prefer to see the key points about you rather than a detailed personal summary.
✅ DO #2 - Include active adjectives.
You may notice that the personal profile CV examples listed above all start with a power adjective such as goal-driven, passionate, dynamic, detail-oriented, professional, etc. Using them properly can make your personal statement more impressive and partly show your personal trait.
✅ DO #3 - Add measurable accomplishments.
Do you know that using measurements to highlight your achievements can make your claims more credible and convincing.
Refer to these pieces of information if you don’t know how to add numbers to the CV opening statement:
Years of work experienceQuantified achievements in previous jobs
✅ DO #4 - Use either first person or third person pronouns.
It’s recommended that you use the first and third person pronouns when writing a personal profile. However, make sure to be consistent, meaning that you need to stick to one certain pronoun.
✅ DO #5 - Tailor to the specific position.
Hiring managers may sort through hundreds of CVs for a single vacancy, meaning that they often scan to find the most relevant details only. The best way to quickly grab their intention is tailoring your CV personal profile to the job posting.
❌ DON’T #1 - Over-use buzzwords.
Active adjectives and power verbs can become buzzwords if inserted improperly. To avoid this, make sure your claims are all facts, not an exaggeration. Also, using 1-2 buzzwords is enough.
❌ DON’T #2 - Forget important keywords from the job description.
You will not want your CV to fail through the Applicant Tracking System as there are no keywords found. Hence, look for the right keywords in the following sections in the job description about:
Job responsibilitiesJob requirementsSkills qualifications
❌ DON’T #3 - Write the same things from your cover letter.
You may be asked to submit a cover letter along with your resume or CV. If so, keep in mind not to repeat what you’ve mentioned in the other sections. Avoid this to save your CV space and hiring manager’s time.
❌ DON’T #4 - Contain spelling or grammar errors.
Don't let such minor errors on your CV cost you the job interview. Many recruiters and employers see this as a common problem among job applicants nowadays, so you should pay more attention and proofread your document before submitting it.
❌ DON’T #5 - Write too long.
A CV personal profile shouldn’t be more than 70 words. The reason is that employers tend to quickly scan this section at first glance rather than extensively read it just to know. Save the space for other important information in your CV.Not getting the responses you deserve? Let our AI resume checker reveal what's keeping your resume from getting noticed.Reveal Issues Now--- Originally written by May Luong ---
How to Write Experience in CV [+ Examples & Tips]
Created by CakeIn this article, we'll cover:
What Is Work Experience in CV Why Is It Important?How to Write Experience in a CVWork Experience in CV – ExamplesHow to Make a CV with No ExperienceExperience in CV – FAQsThe importance of the experience section in your CV can't be stressed enough. This is where you not only present your employment history but also demonstrate your expertise and abilities. For that reason, the work experience listed on your CV needs to include relevant points and highlight your professional achievements to prove that you’re a qualified candidate.
Different types of experience to include in a CV, such as:Volunteer experience - for CVs without work experienceJob experience - for job application CVsResearch experience - for academic CVsOrganization experience - for academic CVs or CVs for undergraduate students with no experience
Since this is the most important part of a CV, it can be pretty tricky to write, especially for those having limited or no relevant experience.
But don’t worry! We'll guide you through how to structure the experience section in your CV and add achievements for a spotlight effect. We also include great CV examples for students with no experience for your reference.
What Is Work Experience in CV Why Is It Important?The work experience section of your CV lists the history of your employment from the most recent to the oldest in reverse-chronological order. You can include any work experience into your CV as long as they're relevant to the position you're applying for.
When screening a candidate’s application, the hiring manager will most likely scan through the job experiences on the CV first. They expect to see what responsibilities you have handled in your previous roles and what achievements you have accomplished in the field. Hence, they can somewhat evaluate your capabilities and qualifications for taking on this new role and determine whether you can bring value to their company.
With that said, there are different kinds of experiences that can be listed under the work experience section in a CV. Below are 4 different kinds of experiences that can be listed on your job application’s CV, especially CVs for beginners with no experience:
Professional work experience
Professional work experience listed on your CV can include all paid and unpaid work with an aim to prove that you’ve gained relevant professional experience in the field. Hence, the hiring manager can assess your expertise and see if you’re suitable for the position.Internships
With little or no work experience, fresh graduates can shine by listing internship experience on their CV. By providing details on what relevant skills and knowledge you've acquired through the internship, you can get a leg up in your choice of profession.
Volunteer work
Volunteer experience refers to any unpaid work you’ve done that could be relevant to your application. Aside from showing your skills and abilities, volunteer experience on a beginner’s CV can also say a lot about an applicant’s personal traits.
Part-time jobs
What else to put in a CV with no experience? If you're writing a CV for teenagers with no experience, you could include your part-time jobs instead. (Yes, it counts as working experience!). Even though some might be not relevant to the job, the employer can still assess your soft skills and personal qualities.
How to Write Experience in a CVHere are 6 components you need to include when describing experiences in your CV:Section headingJob titleCompany (with location)DatesJob responsibilitiesKey achievements
1. Section heading
Make sure to keep this short and clear with a larger font size so the hiring manager can spot it easily.
Acceptable section headings:Work experienceEmployment historyProfessional experienceInternshipsVolunteer experienceUnacceptable section headings:History (too short and vague)Personal background (too general)Things I have done (too informal)About me (too casual)“Questions" “Conclusion" (not suitable for writing CVs)
2. Job title
Simply put, this is the name that describes your job role or position in an organization/company. For example, you can write “Volunteer of the Smile Foundation” if you're writing a CV with volunteer experience, or “Student Council Officer” in a CV for teenagers with no experience.
When listing job experiences in a CV, you can just use the exact name shown in the job ad if it's exactly the same or similar to your profession. That will be best to keep things simple and grab the recruiter's attention. If not, write an accurate job title as what you actually did.
3. Company (with location)
It's quite simple to write it right - just simply follow the format below:[Company Name], [City/Country]
Depending on the space you have on your CV, you can provide a brief description of the company, ideally within 10-15 words.
Note that it's okay to not include the location of the company/organization if you're listing a freelance work experience.
4. Dates
Here, you'll need to list the month and year when you started and quit the job. The standard format looks like this:[MM/YYYY] - [MM/YYYY]
If you are still working in the current position, you can list the work experience in your CV like this:
[MM/YYYY] - Present
Most importantly, use consistent formatting for every experience in your CV.
5. Job responsibilities
Here comes the key details that the potential employer wants to read. Let us show you some great tips for getting it right:
Utilize bullet points but no more than 5 points.Add numbers for a spotlight effect.Insert action verbs such as: develop, lead, implement, execute, result, boost, etc.Keep the verb tense consistent (past tense for former jobs and present tense for ongoing jobs).
Let’s take an application for a teaching position as an illustration.
Here’s an example of job requirements for elementary teachers:
Develop the school’s elementary curriculum to make sure it's consistent with the school's goals and objectives.Promote a classroom environment that is safe, fun, and conducive to both individualized and small group settings.Develop daily lesson plans and instructional materials, and translate lesson plans into learning experiences in order to best utilize the available time for further instruction.
After knowing the requirements of the position, you’ll know how to write teaching experience in a CV:
WORK EXPERIENCEElementary Teacher | Axis International School, DenverJuly 2018 - PresentDeveloped and administered daily lesson schedules for the 3rd graders.Promoted a new teaching method that focuses on small group practice, leading to an increase in students’ comprehension by 25%.Conducted a conducive classroom setting using tailored lesson plans and materials.
6. Key achievements
Listing achievements along with experiences in your CV allows the hiring manager to see how well you can perform at work and what contribution you've made to the organization, rather than what tasks you were expected to fulfill.
When well-written, key achievements in the experiences in your CV can make a great impression on the employer and give you an advantage over other candidates.
Accomplishments can be numbers like quantified results or a prize you're awarded in the field.
📚 Further reading: How to Write Achievements in a CV? [+ Examples]
Work Experience in CV – ExamplesCheck out examples of work experiences in a CV below to help you understand the correct format and how to write the work experience in your CV perfectly.Job experience in CVResearch experience in CVCV with volunteer experience
Job experience in CV
WORK EXPERIENCEIT Support Analyst | LABO TechMar 2018 – Dec 2021Job responsibilities:Installed and configured computer hardware, software, systems, and networks.Planned and handled scheduled maintenance upgrades corporate-wide.Provided technical support to help resolve customers' technical problems.Achievements:Developed a new data center system for a Hongkong-based company, resulting in 85% usage efficiency.Launched a new data management system for the Sales Marketing Department within the company, boosting online sales by 25% in 3 months.
Research experience in CV
RESEARCH EXPERIENCEResearch Assistant | Imperial College London06/2015 – 07/2018Job responsibilities:Identified cell changes under a microscope, determining cell counts on hemocytometers and colter counters with 98% accuracy.Assisted in research projects that involve the isolation and purification of nucleic acids including DNA, RNA, and protein.Conducted relevant experiments to over-express CRE protein and identify the causes of pancreas-specific cancer.Achievements:Delivered a presentation on the enzymes that drive DNA replication at the Advancements in Microbial Biochemistry and Bacteriology Conference (Paris | April 10, 2018).Published the “Methods in Plant Molecular Biology and Biotechnology” article on Chronicle.
CV with volunteer experience
VOLUNTEER EXPERIENCEStudent Council President | Nanyang Technological University SingaporeSpring semester 2021Responsibilities:Developed the agenda for and presided over the weekly meetings of the Student Council.Organized, supervised, and evaluated all events and workshops for diverse student segments.Developed PR campaigns for relevant events and activities.Achievements:Successfully partnered with the Student Government Association to develop strategic planning and vision for the 2021 heritage event.Rebuilt the Student Council's online presence, growing Facebook fan base from 3500 to 7950 in 4 months.
How to Make a CV with No ExperienceIf you're a teenager or college student looking for a part-time job, internship, or volunteer work, you’re still probably (and understandably) still unsure of what to put in a CV with no experience.
Let us show you how with 3 useful tips!
💡 Adopt the functional CV format.
There are 3 common types of formats you can choose for your CV, including the chronological CV format, functional CV format, and combination CV format.
A functional CV, also called a skill-based CV, emphasizes a candidate's skills rather than professional experience. For this format, the skills section is placed before the education or experience in your CV and is kept specific with detailed examples of how you utilized the skills in previous non-work experiences.
The functional CV format is a good alternative for those lacking relevant experience in the field such as students, recent graduates, and career changers.
📚 Further reading: List of Important Skills for a CV [+ How to Write Where to Put Them].
💡 List volunteer and organization experience on your CV.
Don't worry if you haven't had any format working experience yet.
Other experiences you've gained from volunteering and being an active member within an organization can also showcase your personal traits, skills, and qualifications.
Here’s how you describe organization experience in a CV:
Led a team of 6 freshmen that is responsible for the club's online presence.Managed 3 social media accounts of the Sociology Student Association.
💡 Include your personal projects.
Have you done anything interesting in your free time that also benefits your future career?
If so, feel free to add them to your CV. By doing so, recruiters can have a clearer picture of your skills and abilities.Examples of personal projects to in a CV for beginners with no experience:Writing blogs about travel and lifestyleFilming and vloggingCoding and programming
Experience in CV – FAQsHow many experiences to put on a CV?What to put in a CV with no experience?How to make a CV for teenagers with no experience?How to make a CV for the first job?How to make a CV for students with no experience?💭 How many experiences to put on a CV?
Depending on the amount of experience you already have, you can list a certain number of experiences on your CV:
Senior-level professionals: list no more than 15 years of work experience.Junior to mid-level professionals: only describe similar job roles in your field and be as specific as possible.Entry-level professionals: include both paid and unpaid work you've ever done.No professional experiences yet: List and describe any experiences you've acquired from internships, volunteer work, and part-time jobs.
Regardless of your background, keep in mind the following things when writing the experience section in your CV:
Use 3-5 bullet points of description for each experience.Include relevant experiences only, especially if you have worked in a variety of roles and industries before.Be as specific as possible.
💭 What to put in a CV with no experience?
Aside from experiences, these are other points that you could include in a CV with no work experience:
Hobbies InterestsPersonal projectsReferencesLanguagesCertifications
💭 How to make a CV for teenagers with no experience?
Refer to CV samples and templates online.Use an online resume builder like Cake.Include extracurricular activities into your CV.Showcase your excellent academic performance.Have a teacher or an academic advisor proofread your CV and give you tips.
💭 How to make a CV for the first job?
Include an impressive career objective statement.Insert relevant keywords from the job ad and tailor your CV to that job.Put the “Skills" section at the top.Add references to your CV.Send a cover letter and a portfolio along with your CV.
💭 How to make a CV for students with no experience?
Find college student resume examples and tips online.Put the “Education" section at the top.Insert power verbs and adjectives.List some CV references.Don’t forget to list your extracurricular activities.With Cake, you can easily create a resume online, free download your resume’s PDF formats, and utilize ATS-compliant templates to create a resume. Land your dream job, create your resume online (free download) now!Create resume--- Originally written by May Luong ---
Writing a Professional CV Summary [15+ Examples for Different Jobs]
Created by CakeIn this article, you will learn about:What Is a CV Summary?When You Should Include a CV SummaryHow to Write the Best Summary for a CVTips on How to Write a Summary in a CV15 Resume Summary ExamplesA CV summary, or Curriculum Vitae summary, is a paragraph that contains the highlights of your professional career. It is a strong statement that summarizes who you are, what makes you unique, your expertise, and your accomplishments.
A CV summary is often confused with CV objectives. However, it is important to note that CV objectives are often utilized by freshers, to speak to hiring managers about their goals and prospects.
In this article, we will provide useful information on CV summary, including guide to writing a professional curriculum vitae summary, who should and when to include a CV summary, tips on writing a professional summary for CV and professional CV summary examples.What Is a CV Summary?A CV summary is a short paragraph on the top of a resume that narrates a job seeker’s talent and performance. It is essentially a summary of your qualifications that allows the hiring manager to scan through your most impressive accomplishments.
A CV summary is also called:
Resume summaryCareer summary statementProfessional summaryPersonal profileProfile summary
Although they may be different in names, they are all similar in purpose.
The goal of a CV summary is to make a powerful introduction of yourself to hook the manager into understanding more about you.
When You Should Include a CV SummaryAlthough often recommended, a CV summary section is not a requirement in all CVs. How do you decide if you want it or not?
Here are the people who can benefit from adding a career summary statement on top of their CV:
You are an experienced professional.
A CV summary is ideal for job applicants with more than three years of professional experience. Your professional skills can be proven by past performances, which is highlighted in the professional summary for your CV.
You have notable work achievements.
A CV summary acts as a highlighter for professional experience. If you have outstanding work achievements, adding them in the CV summary will help it get noticed.
You want to catch the recruiters’ attention with a summary of your experiences and skills on the CV.
The CV summary section can be a strong opening that emphasizes the experience that makes you unique. If you want to catch the recruiter’s attention, craft the personal summary for your CV carefully.
You want to make your CV more eye-catching.
Most CVs share a similar structure, which can be dull and repetitive. A CV summary section allows more space for personalization, which can be more eye-catching to the recruiters.
You want to introduce yourself with sentences instead of bullet points.
The CV summary is like a shorter version of a professional cover letter. In simple narration, it speaks to the hiring manager about your most notable achievements, prospective contributions, and attributes that make you unique. It adds a more personal touch and allows room for more character in your language use compared to using bullet points.
How to Write the Best Summary for a CVA CV summary is a preview of your resume experience and achievements. But how do you write the CV summary exactly?
✨ First sentence with a powerful adjective
Always remember that your CV summary can make or break the first impression that you bring to the reader, so it’s important that you start with a powerful opening. Add one or two powerful adjectives to describe your experience or personality.
Examples ofpowerful adjectives to insert in the CV summary:Self-motivatedData-DrivenCertifiedDetail-orientedetc.
✨ Your professional title and years of experience
Next, add your position title. It should appear as early as possible as it really is the part that describes you as a professional the most.By now, it should look like this:Certified medical assistant with three years of experience in urgent care clinics.
Note that what makes a CV perfect is its relevance to the job. Be sure to tailor your CV summary by adding some keywords directly from the job description.
✨ How you can help the employer to reach their goal
When writing a professional CV summary, think from the hiring manager’s angle. They’d like to know what you can contribute. Address how you can help them in your CV summary.For example:Eager to assist FastOn in developing an effective marketing strategy with data-supported service products.
This part of your CV summary is also a good chance to show off your motivation, vision and interest in the company by telling them how you want to contribute to the further development of the company.
✨ Your most impressive work achievements
Finally, you want to show your ability in providing assistance. The next sentence of your CV summary should focus on demonstrating your best achievements.
For example:Increased member base by 10% by integrating and monitoring multiple digital marketing channels to project unified marketing campaigns.💡 Pro Tip: Adding quantified measurements related to your achievements/responsibilities increases credibility and makes your statements more persuasive.
Tips on How to Write a Summary in a CVAs you begin writing a career summary for your CV, here are some useful tips to follow through:
💡 Write only 3-5 sentences.
The goal of the CV summary is for the hiring manager to glance quickly. Therefore, a solid and concise CV summary will always beat a long and unimpressive one.
💡 Use numbers and details.Take some time to look back on your work. Calculate the result with percentages, dollar amounts, time span, and so on. Including metrics and data in your CV summary will make your achievement more persuasive.💡 Pro Tip: This is why it is always important to keep track of your performance at work. However, if you do not have your hand on the necessary data, ask your supervisor or colleagues, or do a self-assessment.
💡 Keep it relevant to the job.Before taking any action, read closely through the job posting ad. Remember, the hiring manager is not looking for someone competent, but someone who is competent for the job role. When writing your CV summary, always relate your work experience with the desired job description. It will surely make your CV summary attractive in the eyes of the hiring manager.
💡 Omit personal pronouns (e.g., I) in the CV summary.Writing in personal pronouns may make a CV look a bit childish. After all, if it isn’t you, who else could it be? Instead, try to start your CV summary with a sentence starting with an impressive and impactful adjective.
💡 Include other relevant experience if you have limited relevant professional experience.
Writing a CV summary with no experience can be a headache for freshers or junior applicants. Most recent graduates or students don’t have enough professional experience to even summarize into an introduction.However, you can dig into other related experiences and add in your CV summary to seize attention. For example:School projects/coursesVolunteer experienceFreelance workPersonal projectsInternshipsHobbies interestsGPA degree (for students/recent graduates)
These are all valuable experiences where you can surely seek relevant material to put in your professional summary on a CV.
15 Resume Summary ExamplesOutline:CV Professional Summary for FreshersCV Summary with No ExperienceCV Summary Examples for StudentsExecutive CV SummaryTeaching CV Professional SummaryCustomer Service CV SummaryProject Manager Professional Summary for CVAccountant CV SummaryCareer Changer Summary Statement ExampleNurse Professional Summary ExampleProfessional Summary Examples for Sales CVCareer Summary for NGO JobIT Professional Summary ExampleHR Professional Summary ExampleData Entry CV Summary Example
CV Professional Summary for Freshers“Hard-working and creative design graduate from Rochester Institute of Technology with a GPA of 3.9 seeking an entry UX designer role in Rene Inc. to optimize usability. Increased usability score by 60% with a new wireframe for crucial function in previous UX design intern role at Covision.”CV Summary with No Experience“Proactive student pursuing B.A. in Media Studies at Northwestern university. Seeking to join iGula as a digital marketing intern to develop online marketing campaigns and establish robust relationships with customers. Organized a large event that attracted over 500 people with successful channel planning.”CV Summary Examples for Students“Disciplined and motivated sophomore student with expected B.S. in Information Technology (GPA 3.9) from University of Boston. Eager to join Arbus as a back-end engineer to help optimize API reports and algorithms. Previous half-year internship at MM Data and experience with SQL database and user analysis.”Executive CV Summary“Organized executive with 14+ years of experience in digital strategic planning, business development, and financial management. Increased annual revenue by 43.5% by incorporating a new user monitoring analytic system. Recognized for affiliative and pacesetting leadership. Skilled at reexamining and implementing cross-functional collaboration and marketing communication arrangements.”Teaching CV Professional Summary“Personable high school teacher with 7+ years of experience in English teaching. Incorporated interdisciplinary instructional material to facilitate literature understanding and class participation by 67%. Adept with multiple learning methodologies to utilize 350+ students that received a 35% exam improvement rate.”Customer Service CV Summary“Driven customer service clerk with 2.5 years of experience in providing technology solutions. Eager to assist Berrywell’s users in solving complex software problems. Received response time by 50% by establishing problem flow systems for common questions.”Project Manager Professional Summary for CV“Agile project manager with 5+ years of professional experience in cyber security. Assisted 15+ international clients in developing and implementing malware activity tracking systems. Outstanding problem-solving and communication skills will help Seal Inc. retain and secure new client relationships.”Accountant CV Summary“Meticulous and dedicated Certified Public Accountant with 4 years of experience helping companies organize $2M financial analysis, budget, and audits. Finalized financial data reports and helped save company expenses by 8%.”Career Changer Summary Statement Example“Versatile sales associate with 3+ years of experience in the automobile industry seeking to leverage service skills as a customer support specialist at ITP. Grew sales by 20% and achieved a 99.8% positive rate that surpassed colleagues by 15%. Eager to provide spotless service to help ITP secure current users.”Nurse Professional Summary Examples“Trilingual professional registered nurse with 6 years of experience in geriatric nursing. Eager to join Smiths Hospital to provide effective nursing planning and care solution experience as RN at St. Patrick Hospital. Supervised medication schedule of 18 patients with accurate standard procedure.”Professional Summary Examples for Sales CV“Charismatic sales associate with 3 years of experience in high-end fashion brands. Eager to join Austen fashion to help generate brand awareness. Exceeded company KPI by 35% for 7 months in a row. Awarded best sales associate for two consecutive seasons.”Career Summary Example for NGO Job“Personable marketing professional with 6+ years of experience working for rare diseases NGOs. Utilized digital marketing strategy to implement successful campaigns that raised and exceeded donation by 300% and fan base by 400%. Eager to join TaYou to help raise awareness for the cranium.”IT Professional CV Summary Example“Passionate IT professional consultant with 10+ years of experience working with banks in the FinTech industry. Skilled in identifying procedure weaknesses. Cut loading time by 50% and assisted 20+ clients by building a technical self-diagnosis report. Seeking to leverage technical skills as senior IT consultant at Xemeo.”HR Professional CV Summary Example“Keen Human Resource generalist with 4+ years of experience managing employees. Seeks to enhance Focus Inc.’s applicant quality. In previous position, developed a two-week onboarding training program to boost positive participation by 20%. In addition, cut average recruitment time by 35% by seeking effective channels and posting eye-catching ads.”
Data Entry CV Summary Example“Detail-oriented and speedy data entry clerk with 2 years of experience organizing complex data. Cut data-entry time by 30% with 100% accuracy. Skilled at excel functions and generating visualized reports to help employers understand problems.”With Cake, you can easily create a CV online, free download your CV's PDF formats, and utilize ATS-compliant templates to create a CV. Land your dream job, create your CV online (free download) now!Create CV--- Originally written by Wu Chao Min ---
