Samantha Alvarez
Orlando, FL
+1 555-276-9843
[email protected]
Dedication to tailored travel planning and service excellence. Adept at researching destinations, booking arrangements, and providing personalized recommendations to ensure memorable client journeys.
Work Experience
Travel Agent Intern • Expedia Group
June 2022 ~ May 2023・1 year 0 month | Orlando, FL
- Assisted over 50 clients in planning custom travel itineraries within budget and preferences
- Used Amadeus to research and book airfares, hotels, and tours, maintaining a 98% booking accuracy rate
- Responded swiftly to requests and resolved customer issues, receiving positive feedback for service quality
Client Services Assistant • Travel Leaders Network
June 2021 ~ May 2022・1 year 0 month | Orlando, FL
- Handled appointment scheduling and prepared travel documents for 30+ clients monthly
- Supported agents with visa application processes and travel insurance inquiries
- Helped achieve 10% higher client retention through prompt support and follow-up
Education
University of Central Florida
Bachelor of Science in Hospitality Management • 2018 - 2022
GPA: 3.8/4.0
Dean's List, 4 semesters
Coursework in Tourism Marketing, Customer Experience Management
Skills
- Customer Service
- Itinerary Planning
- Booking Systems
- Destination Research
- Communication
Languages
- English - Native or Bilingual
- Spanish - Professional
Licenses & Certifications
- IELTS
