Education Level
UIN Syarif Hidayatullah Jakarta
Bachelor's Degree in Management Da'wah, 3.79/4.00
2015 - 2021
Work Experience
Technology Enabler Support
PT Daya Dimensi Indonesia
January 2024 - Present
- Providing technical support to teams within the organisation, and to external clients
- Managing ticketed query system and ensuring comprehensive follow up to related team (Product and or Tech)
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Delivering regular and customised product training to teams within organization
- Preparing maintenance plans and upgrading schedules
- Developing reports for teams across the business
IT Support
Lightrees Group
June 2023 - Desember 2023
- Inputting data into the system
- Support applications used internally
- Support applications that are sold
- Developing an internal website
- Handle office network and internet
- Handle computer and printer hardware issues
Freelancer
Fastwork.id
November 2018 - June 2023
- Create animated presentation designs that are useful to clients
- Create the company website into an android application useful in facilitating information for clients and users
- Scraper business data in Google maps for marketing usage
Admin and Operational Staff
PT Madani Prabu Jaya
June 2022 - August 2022
- Doing archiving of pilgrims' documents and entering the data received into the system
- Checking the stock availability of Umrah goods
- Make a letter of recommendation passport for Immigration and the Ministry of Religion
- Performing ritual activities and handling the departure and return of pilgrims
Intern Staff
PT Kemang Nusantara Travel
December 2018 - February 2019
- Checking passports via computing and Creating manifest data
- Assist in the implementation of rituals, departure, and return of pilgrims
Virtual Internship Experience
Project-Based Intern: Video Editor Virtual Internship Experience
Kompas Growth Center
February 2023
Completing various tasks associated with the activity of a Video Editor, such as Basic Video Editing, Adobe Premier Pro, Tools Editing, Color Correction, Keyframes, and Rendering
Project-Based Intern: Graphic Designer Virtual Internship Experience
FundEx
February 2023
Completing various tasks associated with the activity of a Graphic Designer, such as Social Media, Graphic Design, Visual Design, Team Work and Adobe Software
Project-Based Intern: Big Data Analytics Virtual Internship Experience
Kimia Farma
November 2022
Completing various tasks associated with the activity of Big Data Analytics, such as Data Analysis, Big Data, Data Warehouse, SQL Query, Softskill, Big Data Processing, and Scheduling Basic Knowledge
Project-Based Intern: Mobile Apps Developer Virtual Internship Experience
Schoters
September 2022
Completing various tasks associated with the activity of Mobile Apps Developer, such as SQL, Android Development, Android Studio, Kotlin, Unit Testing, Version Control System, Android Framework, Code Optimization, and Firebase
Volunteer Experience
Support Assistant
Sertifikasi Pembimbing Haji dan Umrah at Asrama Haji Pondok Gede
April 2019
- Help carry out administrative services
- Selling books to participants
- Assist the assessor team in terms of documentation
- Doing certification data archive
Skills
Tech Office
Microsoft Word Microsoft Excel Microsoft Powerpoint
Design Tools
Illustrator Photoshop After Effect
Language
- English (Beginner)
