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Chuan -Cheng Lin
With over 24 years of experience in e-commerce, expertise spans marketing, customer service, supply chain and logistics, system management, and process optimization. Proven leadership in senior management roles at Suntory Group and Far Eastern Group, managing cross-functional teams of 10 to 30 members. Demonstrated success in driving digital transformation, enhancing operational efficiency, and excelling in process and risk management.
Currently exploring new opportunities in digital transformation consulting, strategic operations, and process and risk management to deliver strategic solutions that align with business goals and generate measurable value.
工作經歷
Senior Manager, Operation & System Management • Suntory Wellness Asia Pacific Pte. Ltd. Taiwan Branch
一月 2023 - 十月 2024
● Leading Operation Management team in Taiwan.
● Overseeing logistics and warehousing management operations across Taiwan, Hong Kong, and China.
● Developing and managing standard operating procedures (SOPs).
● Ensuring compliance with personal data protection regulations and implementing risk management strategies.
● Providing operational support for distribution channels to enhance efficiency and effectiveness.
Senior Manager, Direct Business Dept-Operation & System Management • BRAND'S SUNTORY Ltd. Taiwan Branch
二月 2016 - 十二月 2022
Lead the North Asia operation and system management team, responsible for the system planning, operation, logistics and warehousing and risk control of the direct business groups in Taiwan, Hong Kong and China.
Senior Manager • Far Eastern Electronic Commerce Co.,Ltd.
四月 2011 - 二月 2016
•Lead logistic support team responsible for operational logistics, warehousing, customer service, risk control and management of suppliers.(2012-Now)
•Lead the marketing team, responsible for GOHAPPY shopping mall sale promotions, website membership management, operational media operations, customer service and public relations.(2011)
•As a project manager, lead project teams through the Ministry of economy TPIPAS System authentication, data privacy protection mark ( Data Privacy Protection Mark, DP Mark )
Manager, E-Commerce Business Department • Ding Ding Integrated Marketing Service Co., Ltd
八月 2006 - 四月 2011
•Charge GOHAPPY shopping Mall operation of sale promotions, member recruitment.
Assistant Manager, Marketing Department • UNI-PRESIDENT ASSETS MANAGEMENT CORP.
十月 2002 - 七月 2006
•Direct the e-Commerce department to plan and implement new initiatives of on-line customer services / technology.
•Manage on-line marketing program to achieve business strategic and sales target.
•Build and maintain web site’s value positioning.
Senior E-Commerce Planner • Asia Pacific Online
十一月 2000 - 七月 2002
•Launch 1st VOD website in Taiwan Market.
•Align with global business to create new E-commerce technology / business model.
•Build, plan and develop web site of Asia Pacific On-Line.
•Plan and implement on-line marketing programs.
Marketing Manager • Win-Min technology Ltd.
九月 1999 - 十月 2000
•Coordinated cross-brand marketing programs which involved a variety of trade promotions.
•Developed tailor-made markrting plans to achieve sales target.
學歷
1995 - 1997
Tunghai University
Graduate Institute of Food Science, Food Industrial Management Section
1991 - 1995
Tunghai University
Food Science Department
技能
- Word
- PowerPoint
- Excel
- Google Drive
- Microsoft Office
- Communication
- word
- powerpoint
語言
- English — 中階
Chuan -Cheng Lin
With over 24 years of experience in e-commerce, expertise spans marketing, customer service, supply chain and logistics, system management, and process optimization. Proven leadership in senior management roles at Suntory Group and Far Eastern Group, managing cross-functional teams of 10 to 30 members. Demonstrated success in driving digital transformation, enhancing operational efficiency, and excelling in process and risk management.
Currently exploring new opportunities in digital transformation consulting, strategic operations, and process and risk management to deliver strategic solutions that align with business goals and generate measurable value.
工作經歷
Senior Manager, Operation & System Management • Suntory Wellness Asia Pacific Pte. Ltd. Taiwan Branch
一月 2023 - 十月 2024
● Leading Operation Management team in Taiwan.
● Overseeing logistics and warehousing management operations across Taiwan, Hong Kong, and China.
● Developing and managing standard operating procedures (SOPs).
● Ensuring compliance with personal data protection regulations and implementing risk management strategies.
● Providing operational support for distribution channels to enhance efficiency and effectiveness.
Senior Manager, Direct Business Dept-Operation & System Management • BRAND'S SUNTORY Ltd. Taiwan Branch
二月 2016 - 十二月 2022
Lead the North Asia operation and system management team, responsible for the system planning, operation, logistics and warehousing and risk control of the direct business groups in Taiwan, Hong Kong and China.
Senior Manager • Far Eastern Electronic Commerce Co.,Ltd.
四月 2011 - 二月 2016
•Lead logistic support team responsible for operational logistics, warehousing, customer service, risk control and management of suppliers.(2012-Now)
•Lead the marketing team, responsible for GOHAPPY shopping mall sale promotions, website membership management, operational media operations, customer service and public relations.(2011)
•As a project manager, lead project teams through the Ministry of economy TPIPAS System authentication, data privacy protection mark ( Data Privacy Protection Mark, DP Mark )
Manager, E-Commerce Business Department • Ding Ding Integrated Marketing Service Co., Ltd
八月 2006 - 四月 2011
•Charge GOHAPPY shopping Mall operation of sale promotions, member recruitment.
Assistant Manager, Marketing Department • UNI-PRESIDENT ASSETS MANAGEMENT CORP.
十月 2002 - 七月 2006
•Direct the e-Commerce department to plan and implement new initiatives of on-line customer services / technology.
•Manage on-line marketing program to achieve business strategic and sales target.
•Build and maintain web site’s value positioning.
Senior E-Commerce Planner • Asia Pacific Online
十一月 2000 - 七月 2002
•Launch 1st VOD website in Taiwan Market.
•Align with global business to create new E-commerce technology / business model.
•Build, plan and develop web site of Asia Pacific On-Line.
•Plan and implement on-line marketing programs.
Marketing Manager • Win-Min technology Ltd.
九月 1999 - 十月 2000
•Coordinated cross-brand marketing programs which involved a variety of trade promotions.
•Developed tailor-made markrting plans to achieve sales target.
學歷
1995 - 1997
Tunghai University
Graduate Institute of Food Science, Food Industrial Management Section
1991 - 1995
Tunghai University
Food Science Department
技能
- Word
- PowerPoint
- Excel
- Google Drive
- Microsoft Office
- Communication
- word
- powerpoint
語言
- English — 中階