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Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisation.
Mei 2020 - Oktober 2023
1. Analysed and interrogated large datasets for high-quality risk reporting.
2. Temporarily blocking debit and credit cards which is suspect risk transactions.
Oktober 2018 - April 2020
1. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
2. Acted as first point of contact for customer issues and queries.
3. Optimised customer experience by tailoring responses to individual needs.
Handled high call volumes with accuracy and efficiency for optimum productivity.
2012 - 2016
Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisation.
Mei 2020 - Oktober 2023
1. Analysed and interrogated large datasets for high-quality risk reporting.
2. Temporarily blocking debit and credit cards which is suspect risk transactions.
Oktober 2018 - April 2020
1. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
2. Acted as first point of contact for customer issues and queries.
3. Optimised customer experience by tailoring responses to individual needs.
Handled high call volumes with accuracy and efficiency for optimum productivity.
2012 - 2016