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Tata Sum / 岑治漢 (Chih Han Sum) / Birth: 1987/05/01
0978187876
[email protected]
I have had 10 years of experience in the IT field, during which I have served as a Reliability Engineer, FAE, PM, and freelancer. My expertise includes project management for production and software testing engineering in smartphone manufacturing, deployment of automation testing systems, and the development of data statistics programs.
In recent years, I have worked as a TPM and EPM at Google Taiwan.
★Deployed Automation Testing for Improving QA Performance:
As a TPM, I was responsible for maintaining high and stable QA performance for the Bluetooth testing project on Android smartphones. My responsibilities extended beyond managing manual testing projects, I was also required to identify ways to improve QA performance. By collaborating with the automation and machine learning teams, we successfully deployed an automation testing system that significantly reduced human error through the use of analysis robots.
★Developed an Automated Data Statistics Program to Boost Production Flow:
As an EPM, we faced many critical challenges related to overcoming the technical limitations of foldable smartphones. I was responsible for the manufacturing project of foldable smartphones. The greatest challenge was analyzing vast amounts of data in real time with global certification teams to ensure compliant sample manufacturing. To ensure smooth production, I developed a data statistics program for all stakeholders that reduced data verification time from 30 minutes to three minutes, thereby shortening the review time and expediting the production flow.
Besides my work experience, I also possess mechanical design skills, thanks to my interest in the field and my college degree. I am familiar with engine mechanics and have the ability to design appropriate cooling systems that enhance overall cooling performance.
My strengths include identifying project risks, managing changes and delays, analyzing the root causes of software and hardware issues, and quickly determining how to resolve negative impacts and conflicts.
Skill
- Project & Risk management
- SW & HW Technical Analytics
- Java, Python programming
- Axure, Draw.io wireframe tools
- Creo, Photoshop, After Effect creative tools
Language
- Chinese - Native
- English - Advanced
Education
Certificate
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional
Google Analytics GA4
Experience
Engineering Program Manager • IMC Inc.
Jan. 2024 - July 2024
Responsible for managing the NPI sample manufacturing and OEM production and testing status for foldable smartphones at Google TW, ensuring the production of compliant samples ready for national regulatory certification.
Sample delivery Management:
◆ Organized global carrier teams sample manufacturing requirements for planning delivery and shipping schedules.
◆ Promptly identified material consumption status and managed production line assembly issues.
◆ Developed automated data analysis programs to facilitate tracking of sample import/export and delivery status.
Sample manufacturing Management:
◆ Assigned OEM to arrange manufacturing schedule and RF test criteria based on global certification team requirements.
◆ Monitored OEM production yield rates of material and component assembly stations.
◆ Developed automated data analysis to facilitate the identification of material consumption, production yield, and delivery risks.
Technical Program Manager • Adecco Inc.
Jan. 2022 - Feb. 2023
Responsible for managing Bluetooth testing projects for mobile phones and tablets at Google Taiwan, including scheduling test timelines, mitigating and reproducing critical issues, and reviewing QA team performance. Collaborated with the automation team to deploy automated testing environments to enhance testing efficiency.
Testing management:
◆ Reviewed vendor's test project planning, managed vendor's issue handling status, human resource adjustment and test report auditing.
◆ Reproduced test issues and mitigate critical issue risks for project process impact.
◆ Collaborated with R&D teams to resolve critical issues and identify root causes by parsing C codes and using RF signal analyzer tools for BT firmware debugging.
Automation testing deployment:
◆ Collaborated with the automation team to develop the analysis robot leveraging ML capabilities to train it for error code analysis and identifying characteristic segments for robot learning.
◆ Established automation testing systems, including operating system deployment, test case created and scripts managed, network configs setup, and environmental infrastructure build.
Founder • WannaAi Inc.
Mar. 2019 - Nov. 2021
We provided diverse and customized software management platforms for enterprise clients, including ERP and CRM integration.
- Created BRD and PRD proposals, provided user story & wireframe workflow for confirming requirements and project schedule plan.
- Searched and managed freelancer development teams to build the customized systems, project cost and risk control for client's extra demand landing.
- Participated in QA engagement to ensure improved functionality and systems for a better pilot experience, and oversaw product delivery and acceptance, including after-sales technical support, bug tracking and resolution, as well as maintaining customer relationships.
Ai home product development:
- Consumer market research and trending analysis for product specification development.
- Interactive voice software development, hardware appearance and cooling system design.
- Investment racing and venture capital business development.
Project Manager • Nova media Inc.
Sep. 2018 - Mar. 2019
Provided multimedia advertising digital systems for hotels and enterprise clients, including server setup, enterprise network configuration, and large display equipment planning:
- Visited enterprise clients and provided server, network, and multimedia system setup plans.
- Managed project schedule, budget and procurement, and MSP agreement.
- Collaborated with engineers to execute server system setup, multimedia system and server integration testing, enterprise network configuration, and data transmission.
- Wrote product manual, FAQ and troubleshooting guideline, after-sales technical support.
FAE • HABOOK Inc.
Nov. 2014 - Sep. 2018
Responsible for providing customers with product technical services, smart teaching environment setup, product testing and maintenance, and internal IT equipment and network management:
- Assisted clients in planning smart teaching environments, including basic network infrastructure, wireless network setup, server configuration, and system requirements.
- Provided on-site or remote technical troubleshooting for clients, including operating system repairs, network data configuration, and cloud server system setup.
- Tested smart teaching products and wrote product manuals, including integration testing of teaching software across Windows, Android and IOS.
- Provided RMA repair services for teaching products, including camera hardware repairs, operating system restoration, and material inventory management.
- Managed and maintained internal IT equipment for the company, including member PC, NAS deployment, cyber data security, and server troubleshooting.
Reliability Engineer • Compal Inc.
Oct. 2013 - Nov. 2014
Responsible for laptop reliability testing:
- Follow client's testing plan and execute functionality, performance and mechanical reliability testing.
- Verified and identified mechanical durability issues after design change testing.
- Independently operated chamber simulation machine for environmental testing, including vibration, humidity, dust and temperature.
Tata Sum / 岑治漢 (Chih Han Sum) / Birth: 1987/05/01
0978187876
[email protected]
I have had 10 years of experience in the IT field, during which I have served as a Reliability Engineer, FAE, PM, and freelancer. My expertise includes project management for production and software testing engineering in smartphone manufacturing, deployment of automation testing systems, and the development of data statistics programs.
In recent years, I have worked as a TPM and EPM at Google Taiwan.
★Deployed Automation Testing for Improving QA Performance:
As a TPM, I was responsible for maintaining high and stable QA performance for the Bluetooth testing project on Android smartphones. My responsibilities extended beyond managing manual testing projects, I was also required to identify ways to improve QA performance. By collaborating with the automation and machine learning teams, we successfully deployed an automation testing system that significantly reduced human error through the use of analysis robots.
★Developed an Automated Data Statistics Program to Boost Production Flow:
As an EPM, we faced many critical challenges related to overcoming the technical limitations of foldable smartphones. I was responsible for the manufacturing project of foldable smartphones. The greatest challenge was analyzing vast amounts of data in real time with global certification teams to ensure compliant sample manufacturing. To ensure smooth production, I developed a data statistics program for all stakeholders that reduced data verification time from 30 minutes to three minutes, thereby shortening the review time and expediting the production flow.
Besides my work experience, I also possess mechanical design skills, thanks to my interest in the field and my college degree. I am familiar with engine mechanics and have the ability to design appropriate cooling systems that enhance overall cooling performance.
My strengths include identifying project risks, managing changes and delays, analyzing the root causes of software and hardware issues, and quickly determining how to resolve negative impacts and conflicts.
Skill
- Project & Risk management
- SW & HW Technical Analytics
- Java, Python programming
- Axure, Draw.io wireframe tools
- Creo, Photoshop, After Effect creative tools
Language
- Chinese - Native
- English - Advanced
Education
Certificate
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional
Google Analytics GA4
Experience
Engineering Program Manager • IMC Inc.
Jan. 2024 - July 2024
Responsible for managing the NPI sample manufacturing and OEM production and testing status for foldable smartphones at Google TW, ensuring the production of compliant samples ready for national regulatory certification.
Sample delivery Management:
◆ Organized global carrier teams sample manufacturing requirements for planning delivery and shipping schedules.
◆ Promptly identified material consumption status and managed production line assembly issues.
◆ Developed automated data analysis programs to facilitate tracking of sample import/export and delivery status.
Sample manufacturing Management:
◆ Assigned OEM to arrange manufacturing schedule and RF test criteria based on global certification team requirements.
◆ Monitored OEM production yield rates of material and component assembly stations.
◆ Developed automated data analysis to facilitate the identification of material consumption, production yield, and delivery risks.
Technical Program Manager • Adecco Inc.
Jan. 2022 - Feb. 2023
Responsible for managing Bluetooth testing projects for mobile phones and tablets at Google Taiwan, including scheduling test timelines, mitigating and reproducing critical issues, and reviewing QA team performance. Collaborated with the automation team to deploy automated testing environments to enhance testing efficiency.
Testing management:
◆ Reviewed vendor's test project planning, managed vendor's issue handling status, human resource adjustment and test report auditing.
◆ Reproduced test issues and mitigate critical issue risks for project process impact.
◆ Collaborated with R&D teams to resolve critical issues and identify root causes by parsing C codes and using RF signal analyzer tools for BT firmware debugging.
Automation testing deployment:
◆ Collaborated with the automation team to develop the analysis robot leveraging ML capabilities to train it for error code analysis and identifying characteristic segments for robot learning.
◆ Established automation testing systems, including operating system deployment, test case created and scripts managed, network configs setup, and environmental infrastructure build.
Founder • WannaAi Inc.
Mar. 2019 - Nov. 2021
We provided diverse and customized software management platforms for enterprise clients, including ERP and CRM integration.
- Created BRD and PRD proposals, provided user story & wireframe workflow for confirming requirements and project schedule plan.
- Searched and managed freelancer development teams to build the customized systems, project cost and risk control for client's extra demand landing.
- Participated in QA engagement to ensure improved functionality and systems for a better pilot experience, and oversaw product delivery and acceptance, including after-sales technical support, bug tracking and resolution, as well as maintaining customer relationships.
Ai home product development:
- Consumer market research and trending analysis for product specification development.
- Interactive voice software development, hardware appearance and cooling system design.
- Investment racing and venture capital business development.
Project Manager • Nova media Inc.
Sep. 2018 - Mar. 2019
Provided multimedia advertising digital systems for hotels and enterprise clients, including server setup, enterprise network configuration, and large display equipment planning:
- Visited enterprise clients and provided server, network, and multimedia system setup plans.
- Managed project schedule, budget and procurement, and MSP agreement.
- Collaborated with engineers to execute server system setup, multimedia system and server integration testing, enterprise network configuration, and data transmission.
- Wrote product manual, FAQ and troubleshooting guideline, after-sales technical support.
FAE • HABOOK Inc.
Nov. 2014 - Sep. 2018
Responsible for providing customers with product technical services, smart teaching environment setup, product testing and maintenance, and internal IT equipment and network management:
- Assisted clients in planning smart teaching environments, including basic network infrastructure, wireless network setup, server configuration, and system requirements.
- Provided on-site or remote technical troubleshooting for clients, including operating system repairs, network data configuration, and cloud server system setup.
- Tested smart teaching products and wrote product manuals, including integration testing of teaching software across Windows, Android and IOS.
- Provided RMA repair services for teaching products, including camera hardware repairs, operating system restoration, and material inventory management.
- Managed and maintained internal IT equipment for the company, including member PC, NAS deployment, cyber data security, and server troubleshooting.
Reliability Engineer • Compal Inc.
Oct. 2013 - Nov. 2014
Responsible for laptop reliability testing:
- Follow client's testing plan and execute functionality, performance and mechanical reliability testing.
- Verified and identified mechanical durability issues after design change testing.
- Independently operated chamber simulation machine for environmental testing, including vibration, humidity, dust and temperature.