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Tata Sum / 岑治漢 (Chih Han Sum) / Birth: 1987/05/01
+886-978-187-876 [email protected]
I have been working in the IT field for over ten years, primarily focusing on the consumer electronics and smart education sectors. I have 4+ years of project management experience and 4+ years of experience in product testing. My strengths include developing and executing test plans, managing project testing objectives, and performing automated data analysis. I have held roles such as Reliability Engineer, FAE, PM, and Business Owner, and I excel in communicating across different levels to support the team in efficiently achieving project goals.
Beyond my professional skills, I enjoy learning and proactively solving problems. I also have a strong interest in PC components and enjoy researching and designing thermal modules to address overheating issues that can lead to performance degradation.
Career Project Highlights:
★ Deployed automated testing to improve QA performance:
As a Technical Program Manager, I led Bluetooth testing projects for smartphones, covering both manual and automated testing. I supported the team in planning efficient manual test strategies and established automation testing guidelines to improve efficiency and reduce human errors.
I collaborated with automation and machine learning teams to deploy automated testing systems and developed an analysis robot to automatically assign issues to relevant R&D teams for debugging.
★ Developed an automated data analysis tool to accelerate production flow:
As an Engineering Program Manager, I managed the NPI phase of foldable smartphone production. I served as the primary liaison between certification teams and the factory, providing automated data analysis to help certification teams quickly understand the current production status. This prevented delays in international regulatory certification applications and ensured timely product launch and import clearance.
★ Enabled rural schools to share urban education resources:
As an FAE, I assisted schools in implementing smart education systems to enhance learning outcomes. I participated in a government-led smart education project, helping rural schools build smart learning environments. These included video learning systems that allowed students from northern, central, and southern regions to attend classes together and share educational resources.
In addition to my past work experience, I excel in providing extra value to the team through automated data analysis, data collection, and report/document writing.
I enjoy self-directed learning, especially finding more efficient and automated ways to complete tasks quickly. I am also a strong communicator and collaborate well with others to achieve project goals.
PC Chassis Airflow Amplifier
Based on the Venturi effect and compressed airflow design, it utilizes concentrated spiral airflow to rapidly and directly remove waste heat from within the chassis, thereby eliminating overheating and performance degradation of critical components due to excess heat.
SBC Cooling System
To prevent the SBC (Single Board Computer) from facing performance degradation due to thermal throttling triggered by high temperatures, a dedicated fan and intake/exhaust cooling system was specially designed to resolve the overheating issue.
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional
Google Analytics GA4
Jan. 2024 - July 2024
Responsible for managing the NPI sample manufacturing and OEM production and testing status for foldable smartphones at Google TW, ensuring the production of compliant samples ready for certification testing.
Sample Delivery Management:
◆ Organized the internal carrier team's sample manufacturing requirements for planning delivery and shipping schedule.
◆ Promptly identified material consumption status, and managed test issues of production line for ensuring international certification passed.
◆ Developed automated data analysis programs to facilitate tracking of sample import/ export and delivery status.
Sample Manufacturing Management:
◆ Assigned OEM stakeholders to arrange manufacturing schedule and RF test criteria based on internal team's requirement.
◆ Monitored OEM production yield rates of material and component assembly stations, verified sample quality and issues through CTS processes.
◆ Developed automated data analysis to facilitate the identification of material consumption, production yield, and delivery risks.
Jan. 2022 - Feb. 2023
Responsible for managing Bluetooth testing projects for pixel phones and tablets at Google Taiwan, including scheduling test timelines, mitigating and reproducing critical issues, and reviewing QA team performance. Collaborated with the automation team to deploy automated testing environments to enhance testing efficiency.
Testing management:
◆ Reviewed vendor's test project planning, managed vendor's test issue handling status, human resource adjustment and test report auditing.
◆ Reproduced BT test issues and mitigate critical issue risks for project process impact.
◆ Collaborated with R&D teams to resolve critical issues and identify root causes by parsing error codes and analyzing side effects of Android firmwares & apps hotfix.
Automation testing deployment:
◆ Collaborated with the automation and ML teams to develop the analysis robot leveraging ML capabilities to train it for error code analysis and identifying characteristic segments for robot learning.
◆ Established automation testing systems, including operating system deployment, test case created and scripts managed, network configs setup, and environmental infrastructure build.
Mar. 2019 - Nov. 2021
We provided diverse and customized software management platforms for enterprise clients, including ERP and CRM integration.
- Created BRD and PRD proposals, provided user story & wireframe workflow for confirming requirements and project schedule plan.
- Searched and managed freelancer development teams to build the customized systems, project cost and risk control for client's extra demand landing.
- Participated in QA engagement to ensure improved functionality and systems for a better pilot experience, and oversaw product delivery and acceptance, including after-sales technical support, bug tracking and resolution, as well as maintaining customer relationships.
Ai home product development:
- Consumer market research and trending analysis for product specification development.
- Android voice speech and recognition development, Android OS and apps complied.
- Investment racing and venture capital business development.
Sep. 2018 - Mar. 2019
Provided multimedia advertising Digital Signage systems for hotels and enterprise clients, including server setup, enterprise network configuration, and large display equipment planning:
- Visited enterprise clients and provided server, network, and multimedia system setup plans.
- Managed constructing project schedule, budget and procurement, and MSP agreement.
- Collaborated with engineers to develop Android embedded systems supplier for optimized Digital Signage performance, especially for high standard requirements of large display walls.
Nov. 2014 - Sep. 2018
Responsible for providing customers with product technical services, smart teaching environment setup, product testing and maintenance, and internal IT equipment and network management:
- Assisted clients in planning smart teaching environments, including basic network infrastructure, wireless network setup, server configuration, and system requirements.
- Provided on-site or remote technical troubleshooting for clients, including Windows & Android OS repairs, network configuration, and cloud server setup.
- Tested smart teaching software and wrote product manuals, including integration testing of entry and system levels across Windows, Android and IOS.
Oct. 2013 - Nov. 2014
Responsible for laptop reliability testing:
- Follow client's testing plan and execute functionality, performance and mechanical reliability testing.
- Verified and identified mechanical durability issues after design change testing.
- Independently operated chamber simulation machine for environmental testing, including vibration, humidity, dust and temperature.
Tata Sum / 岑治漢 (Chih Han Sum) / Birth: 1987/05/01
+886-978-187-876 [email protected]
I have been working in the IT field for over ten years, primarily focusing on the consumer electronics and smart education sectors. I have 4+ years of project management experience and 4+ years of experience in product testing. My strengths include developing and executing test plans, managing project testing objectives, and performing automated data analysis. I have held roles such as Reliability Engineer, FAE, PM, and Business Owner, and I excel in communicating across different levels to support the team in efficiently achieving project goals.
Beyond my professional skills, I enjoy learning and proactively solving problems. I also have a strong interest in PC components and enjoy researching and designing thermal modules to address overheating issues that can lead to performance degradation.
Career Project Highlights:
★ Deployed automated testing to improve QA performance:
As a Technical Program Manager, I led Bluetooth testing projects for smartphones, covering both manual and automated testing. I supported the team in planning efficient manual test strategies and established automation testing guidelines to improve efficiency and reduce human errors.
I collaborated with automation and machine learning teams to deploy automated testing systems and developed an analysis robot to automatically assign issues to relevant R&D teams for debugging.
★ Developed an automated data analysis tool to accelerate production flow:
As an Engineering Program Manager, I managed the NPI phase of foldable smartphone production. I served as the primary liaison between certification teams and the factory, providing automated data analysis to help certification teams quickly understand the current production status. This prevented delays in international regulatory certification applications and ensured timely product launch and import clearance.
★ Enabled rural schools to share urban education resources:
As an FAE, I assisted schools in implementing smart education systems to enhance learning outcomes. I participated in a government-led smart education project, helping rural schools build smart learning environments. These included video learning systems that allowed students from northern, central, and southern regions to attend classes together and share educational resources.
In addition to my past work experience, I excel in providing extra value to the team through automated data analysis, data collection, and report/document writing.
I enjoy self-directed learning, especially finding more efficient and automated ways to complete tasks quickly. I am also a strong communicator and collaborate well with others to achieve project goals.
PC Chassis Airflow Amplifier
Based on the Venturi effect and compressed airflow design, it utilizes concentrated spiral airflow to rapidly and directly remove waste heat from within the chassis, thereby eliminating overheating and performance degradation of critical components due to excess heat.
SBC Cooling System
To prevent the SBC (Single Board Computer) from facing performance degradation due to thermal throttling triggered by high temperatures, a dedicated fan and intake/exhaust cooling system was specially designed to resolve the overheating issue.
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional
Google Analytics GA4
Jan. 2024 - July 2024
Responsible for managing the NPI sample manufacturing and OEM production and testing status for foldable smartphones at Google TW, ensuring the production of compliant samples ready for certification testing.
Sample Delivery Management:
◆ Organized the internal carrier team's sample manufacturing requirements for planning delivery and shipping schedule.
◆ Promptly identified material consumption status, and managed test issues of production line for ensuring international certification passed.
◆ Developed automated data analysis programs to facilitate tracking of sample import/ export and delivery status.
Sample Manufacturing Management:
◆ Assigned OEM stakeholders to arrange manufacturing schedule and RF test criteria based on internal team's requirement.
◆ Monitored OEM production yield rates of material and component assembly stations, verified sample quality and issues through CTS processes.
◆ Developed automated data analysis to facilitate the identification of material consumption, production yield, and delivery risks.
Jan. 2022 - Feb. 2023
Responsible for managing Bluetooth testing projects for pixel phones and tablets at Google Taiwan, including scheduling test timelines, mitigating and reproducing critical issues, and reviewing QA team performance. Collaborated with the automation team to deploy automated testing environments to enhance testing efficiency.
Testing management:
◆ Reviewed vendor's test project planning, managed vendor's test issue handling status, human resource adjustment and test report auditing.
◆ Reproduced BT test issues and mitigate critical issue risks for project process impact.
◆ Collaborated with R&D teams to resolve critical issues and identify root causes by parsing error codes and analyzing side effects of Android firmwares & apps hotfix.
Automation testing deployment:
◆ Collaborated with the automation and ML teams to develop the analysis robot leveraging ML capabilities to train it for error code analysis and identifying characteristic segments for robot learning.
◆ Established automation testing systems, including operating system deployment, test case created and scripts managed, network configs setup, and environmental infrastructure build.
Mar. 2019 - Nov. 2021
We provided diverse and customized software management platforms for enterprise clients, including ERP and CRM integration.
- Created BRD and PRD proposals, provided user story & wireframe workflow for confirming requirements and project schedule plan.
- Searched and managed freelancer development teams to build the customized systems, project cost and risk control for client's extra demand landing.
- Participated in QA engagement to ensure improved functionality and systems for a better pilot experience, and oversaw product delivery and acceptance, including after-sales technical support, bug tracking and resolution, as well as maintaining customer relationships.
Ai home product development:
- Consumer market research and trending analysis for product specification development.
- Android voice speech and recognition development, Android OS and apps complied.
- Investment racing and venture capital business development.
Sep. 2018 - Mar. 2019
Provided multimedia advertising Digital Signage systems for hotels and enterprise clients, including server setup, enterprise network configuration, and large display equipment planning:
- Visited enterprise clients and provided server, network, and multimedia system setup plans.
- Managed constructing project schedule, budget and procurement, and MSP agreement.
- Collaborated with engineers to develop Android embedded systems supplier for optimized Digital Signage performance, especially for high standard requirements of large display walls.
Nov. 2014 - Sep. 2018
Responsible for providing customers with product technical services, smart teaching environment setup, product testing and maintenance, and internal IT equipment and network management:
- Assisted clients in planning smart teaching environments, including basic network infrastructure, wireless network setup, server configuration, and system requirements.
- Provided on-site or remote technical troubleshooting for clients, including Windows & Android OS repairs, network configuration, and cloud server setup.
- Tested smart teaching software and wrote product manuals, including integration testing of entry and system levels across Windows, Android and IOS.
Oct. 2013 - Nov. 2014
Responsible for laptop reliability testing:
- Follow client's testing plan and execute functionality, performance and mechanical reliability testing.
- Verified and identified mechanical durability issues after design change testing.
- Independently operated chamber simulation machine for environmental testing, including vibration, humidity, dust and temperature.