98% customer satisfaction rate Diagnosed and resolved over 500+ complex issues, including FRP removal and iCloud bypass, significantly reducing device downtime for clients Delivered comprehensive Windows/macOS system support, resolving 95% of hardware troubleshooting cases on first attempt Web Developer • Freelance JanuaryPresent | Sialkot, Pakistan Developed and customized 50+ WordPress websites, improving functionality and user experience by 30% based on client feedback. Integrated POS systems for 20+ businesses, resolving 95% of installation errors on the first service call, ensuring seamless performance. Head of Information Technology Department • Sialkot Public School & College SeptemberPresent | Sialkot, Pakistan Guiding and
Virtual University of Pakistan・
Educational Psychology