Project Manager, Business Operations, Process Design, executive assistant, customer Success
support, and enhance CSAT/NPS through operational improvements. Cross-functional Leadership – Experienced in collaborating with engineering, product, finance, and marketing teams to drive operational excellence. Process Automation & Efficiency – Implemented data-driven decision-making, AI tools, and workflow automation to improve productivity and reduce costs. P&L Management & Business Growth – Expertise in budget control, revenue expansion, and cost reduction strategies to drive profitable operations. Certifications: Project Management | Agile Methodologies | PMP Certified Microsoft Certified IT Professional (MCITP) Certified Summary of work experience FromCustomer Success Director, CuboAi Regional Customer & Operation Manager, Teamson Regional Project Operation Manager, Telexpress Call
Full-time / Interested in working remotely
The University of British Columbia・
Master of Business Administrator