Cake Talent Search

Fardinta Faini Bekasi, Jawa [email protected] Profil Saya mempunyai pengalaman kerja sebagai customer service representative selama lebih dari 5 tahun dalam memberikan pelayanan terbaik kepada pelanggan terkait produk dan penjualan. Saya terbiasa menangani keluhan pelanggan dengan efisien. Dan kemampuan kepemimpinan yang kuat dalam lingkungan kerja. Saya bersemangat untuk memberikan solusi yang efektif dan berkontribusi positif dalam perusahaan. Kemampuan Teknis Mengontrol produk Mengoperasikan sistem kasir Menulis dan berbicara dengan bahasa inggris Program : Microsoft Word, Excel, Powerpoint Kemampuan Non Teknis Ketilian dan akurasi Manajemen waktu Beradaptasi dengan cepat Pemecahan masalah Pengalaman Kerja COFFEEBELT25 Barista •Menjual

by streamlining data entry and record-keeping processes. Customer Service Representative • PT Grab Indonesia OctoberNovember 2023 Consistently maintained a 90%+ customer satisfaction score (CSAT) through excellent service Reduced average resolution time by 30% with improved troubleshooting techniques Exceeded monthly KPIs by maintaining a high case resolution rate and customer retention. Customer Service • PT Sunlife Financial Indonesia FebruaryAugust 2022 Maintained a 90%+ customer satisfaction score (CSAT) through excellent service and fast response times Reduced average resolution time by 20% through effective troubleshooting and collaboration with cross-functional teams Consistently exceeded service level targets for response time and

Bank BRI UNIT Santa WhatsapLayanan Customer Service WhatsapJakarta, Indonesia Customer Service whatsapBlok Q/IV, Jl. Cipaku I No.3, RT.1/RW.5, Petogogan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakartahttps://www.bri.com

ability which helps me to tackle difficulties from varied aspects . Flexibility , resilience , honesty , curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate. Date of Birth:︱Nationality: Taiwanese [email protected] Work Experience Wooting Keyboard AprilFebruary 2025, Customer Service Representative Achievement: Consistently provided excellent customer service experience, receiving direct positive feedback from multiple customers requesting future support from me specifically. Trained and guided 2 new team members to become more familiar with the post-order service SOPs, including handling delivery failed, missing or incorrect items and

黃鈞偉 Nick Huang 我是一個個性刻苦耐勞、抗壓性高、樂觀開朗且待人溫和的人，1987年3月13日出生於一個充滿愛與自由的家庭。家中除了父母之外，還有一位姊姊。父母採取自由發展的教育方式，鼓勵我們依照自己的興趣學習與成長。由於我是家中最

Indonesia ( BNI ) SeptSept 2022 | Jakarta, Indonesia Recording transactions, which involves logging checks and preparing transaction reports Counting and packaging currency Reconciling cash drawers Exchanging foreign currency Bank Teller • Koperasi Indosurya Cipta FebMay 2019 | Jakarta, Indonesia Packaging cash and rolling coins to be stored in drawers or the bank vault Maintaining and balancing cash drawers and reconciling discrepancies Handling currency, transactions, and confidential information in a responsible manner Tracking, recording, reporting, and storing information related to transactions, bank supplies. Pendidikan Universitas Pamulang Akuntansi Keuangan •Skill Customer Service Communication Microsoft Office Problem Solving Multitasking Bahasa Bahasa - Native English (Professional Working Proficiency)

penjualan pramuniaga • PT Jaya Masawan Putra Sejahtera (JM Group) Januari 2019 ~ Maret 2019・3 bulan melayani dan membantu customer dalam berbelanja dan menjelaskan produk kepada customer,stock op name barang,mendisplay barang spb • PT Matahari Department Store Tbk Agustus 2018 ~ Oktober 2018・3 bulan melayani dan menjelaskan tentang produk kepada customer, melalukan stock op name barang,mendisplay barang Pendidikan 2015 - 2018 SMK PGRI TANJUNG RAJA OGAN ILIR SUMATRA SELATAN Teknik komputer jaringan 2012 - 2015 SMP N 02 Sungai Pinang IPA 2006 - 2012 SDN 04 sungai pinang Ipa Skill Microsoft Office Communication Negosiasi dengan customer Good Attitude Leadership Customer Service Skills