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盧信峰Max Lu Phone：Mail：[email protected] Line:lusifone1001 Taipei City, Taiwan 金橋科技股份有限公司 財務長-1yr4m 黛黛茶_邑和國際開發有限公司 特助-1y9m Callistogaming CFO-1y7m TimeBox Network CFO-1y 群光電子股份有限公司 副處長-17y4m 宏碁電腦股份有限公司-7m 安侯建業會計師事務所(KPMG)高審員2y11m 主要工作經歷

Jerome With over 5 years of experience in software development prfect in Python, I had led teams in building reliable applications using Django, FastAPI, and REST API structures. My expertise includes working with high-traffic systems and transactional processing, utilizing Elasticsearch, Logstash and Kibana (ELK) for monitoring to maintain system stability, and developing scalable microservices with Kubernetes to ensure efficient deployment and management. I am committed to enhancing code quality through the implementation of automated testing processes. This approach has led to an 80% reduction in system downtime and ensured SLA compliance of over 99%. WORK

to achieve organizational goals. Proven track record of leveraging analytical skills to identify market opportunities and drive successful sales initiatives. Committed to mentoring team members and creating a dynamic work environment that motivates and inspires excellence. Indonesia Experiance Sales Taking Order • PT. Mayora Indah Experienced in efficiently managing sales and order processes, ensuring accurate order fulfillment and exceptional customer service. Skilled in handling customer inquiries, processing orders, and resolving issues promptly to maintain high levels of client satisfaction. Proficient in using sales software to track orders, monitor inventory, and manage customer data, contributing to

service department or team typically handles inquiries, complaints, and requests from customers through various channels such as phone, email, chat, or social media. Customer service representatives, also known as customer support agents or advisors, are responsible for interacting with customers and addressing their concerns in a prompt, courteous, and efficient manner. The primary objectives of customer service are to resolve customer issues, answer their questions, provide product or service information, and offer guidance or assistance. A customer service representative must possess strong communication skills to listen actively, empathize with customers' situations, and communicate effectively to provide appropriate

in cross-functional collaboration, effectively managing projects from design through to market launch. His technical expertise spans across mechanical engineering, automated control, data analysis, machine learning, and AI tools. He is also certified as a Scrum Master and Scrum Product Owner, further highlighting his ability to manage projects efficiently using Agile methodologies. This blend of educational background, work experience, bilingual proficiency, and technical skills positions Jonathan as a versatile and highly capable professional in the tech industry. 新北市, 台灣[email protected] https://www.linkedin.com/

Radar : Implemented an event announcement mechanism to streamline communication for upcoming events. KOL Radar : Enhanced data visualization by creating clear, easy-to-interpret performance indicators, significantly improving decision-making efficiency. Frontend Optimization: Developed chunking strategies to improve website loading speed, created a Vite plugin for Rollbar integration, and efficiently managed APIs and state using MSW and RTKQuery. Coolbe Information Co., Ltd. | Senior Software Engineer MarchApril 2022 | 1 year 2 months | Taipei, Taiwan Real-Time Chat System: Implemented a real-time customer service chat system using WebSocket technology on the LINE platform. Custom CRM System

time. Ingested data from disparate data sources using a combination of SQL, Google big query, AWS S3 bucket with Python. AI Engineer | Linkou Chang Gung Hospital AI CORE LAB JunMar 2021 | Taoyuan, Taiwan Authored an AI medical paper on corneal ulcer detection using Resnet, DenseNet, Inception_V3, and EfficientNet models, achieving 80% accuracy, enhanced 14% compared to doctors' diagnosis. Achieved 93% accuracy in Pterygium disease classification using 6 CNN models and various data augmentation techniques. Education National Tsing Hua University Power Mechanical of Engineering | JulSep 2018 Built a solid foundation for complex engineering challenges. Involvement