media/control systems in TW Root cause analysis, QA feedback, and solution rollout with APAC HQ Solo deployments during COVID: import cert, installation, training, support Achieved 95% CSAT and reduced failure rate by 43% via PM program Education National Taipei University of Technology M.S. in Electrical Engineering, 2015–2017 Tatung University B.S. in EE & Business Management, 2013–2015 Other Experiences Intern TÜV Rheinland Apr 2015 – Jun 2015 Taipei, Taiwan Key Responsibilities • Supported ISO 9000/9001 certification processes by managing documentation and ensuring audit readiness • Maintained accurate records in line with regulatory standards
Full-time / Interested in working remotely