Project Manager, Business Operations, Process Design, executive assistant, customer Success
Manager, Teamson Regional Project Operation Manager, Telexpress Call Center Manager, Asurion Account Manager, Lenovo Work Experience Customer Success Director CuboAi 智慧寶寶攝影機_雲云科技股份有限公司 JuneNovember 2023Taipei, Taiwan Job Functions • Developed and executed customer success strategies to enhance loyalty, drive revenue growth, and optimize operational efficiency. • Led cross-functional initiatives to improve customer experience, streamline service operations, and implement data-driven decision-making. • Scaled global customer support teams and implemented new service models to drive retention and upselling opportunities. Highlighted Achievements: • Revenue Growth: Implemented a
The University of British Columbia・
Master of Business Administrator