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/outbound shipments for data centers, ensuring 99% on-time delivery for critical components. Implemented cost-saving strategies that reduced shipping expenses by 15% through carrier negotiations and optimized routing. Developed a digital tracking system improving inventory accuracy by 30% and enhancing supply chain visibility. Spearheaded a process improvement initiative that reduced customs clearance time by 20%, improving supply chain efficiency. Led cross-functional coordination with suppliers and customs authorities to ensure compliance with international trade regulations. SeptemberAugust 2021 DUBAI, UAE Logistics Coordinator CECO Environmental Corporation Optimized freight consolidation strategies, reducing overall logistics costs by

development and became one of the key contributors to market expansion. Participated in expanding into the Japanese market and signed the company’s first Japanese client using Cantonese proficiency, demonstrating cross-cultural communication and adaptability. Sales Assistant | WOW Tourism Consulting Co |Participated in hospitality market development and signed B2B corporate client projects. Operated CRM system to improve team sales efficiency. Responsible for client meeting coordination, project execution, and preparation of operational data reports. Production Process Management Technician | charmvilla || Participated in production process improvement to enhance efficiency. Assisted in new product testin...

gmail.com Work Experience Application Analyst • NetCracker Technology DecFeb 2025 台灣之星 T-STAR . 台灣大哥大 Taiwan Mobile (TWM) Billing & Operations Support Supported billing cycles and daily operations for telecom clients (T-Star and TWM), including issue identification, real-time troubleshooting, and continuous process improvement Managed issue tracking via JIRA; created dashboards for periodic reporting and effective risk control Executed automated operational tasks and provided on-call support to ensure accurate billing data and uninterrupted operations Release Management & CI/CD Process Optimization Planned and executed internal and external release deployments, ensuring smooth

Andy Yuan (袁華谷) Passion for Efficiency & Continuous Learning Zhongli District, Taoyuan City, Taiwan [email protected] |A Java Engineer with a strong f ocus on efficiency and process improvement . Proactively identifies opportunities for workflow optimization and implements effective solutions. Work Experience Macnet (悅慶資訊) July 2023 – July 2024 Backend Engineer Collaborated on team-based development projects . Resolved technical issues including logic errors, system bugs, and requirement mismatches. Improved performance through SQL tuning and caching. Enhanced debugging efficiency by modifying error warning messages and refining log printing . Tech: #

Teresa Lu 台北市, 台灣[email protected] Customer Service professional with over 9 years of experience, including 4 years in hospitality and 3 years in a Korean e-commerce startup. Demonstrated expertise in process improvement, customer insights analysis, and cross-cultural collaboration. Utilizing data analysis to enhance workflows and develop new processes in line with business growth. Acting as a communication liaison between teams to integrate internal needs and benchmarks, driving efficiency and effectiveness in operations. PROFESSIONAL EXPERIENCE CS Project Manager • Coupang Taiwan Co., Ltd. FebDec 2024 | Taipei, Taiwan

Junaid Mahmood Principal Software Quality Assurance Engineer [email protected] Me A Professional Software Test Engineer with over 10 years of experience in: Client Handling and Communication Test Planning and Strategy, Monitoring and Control, Risk Analysis and Mitigation Team and Tasks Management Requirement Analysis and Process Improvement Functional, Non Functional, Performance, UI/UX, User Acceptance, and Integration Testing Bug Analysis and End User Training Successfully delivered multiple mobile and web-based projects across Banking, E-Commerce, Retail, Healthcare, and Real Estate industries. Established a Testing Center of Excellence for a client and led teams remotely in

technical training. ．EPC services: space design, system planning, construction management, procurement, scheduling, site inspection, and quality control. ．Projects: technology company, residential housing, dental clinic. BIM Engineer • Formosa Builders, Inc. JunMar 2024 ．Create CSD and SEM shop drawings, and hold CIP meetings with system owners. ．Drive process improvements, identify potential risks, and support on-site. ．Review the performance of vendors, and ensure compliance with contracts. ．Coach and guide the department, and address BIM technical issues. ．Projects: airport metro station, science park, and social housing. Facility BIM Engineer • Micron Technology OctMar 2023 ．Refine