Cake Talent Search

Lin Eli STARLUX Airlines Project Lead As a Software Project Lead, I collaborate with cross-functional teams across different countries to deliver projects that align with stakeholder expectations. With experience in the airline industry—particularly in cargo, ground equipment, and Salesforce—I am passionate about leveraging new technologies to drive business improvements and enhance user and customer satisfaction. I am eager to apply my expertise to other industries and tackle new challenges. Taipei, [email protected] https://www.linkedin.com/in/eli-lin-abb565279/ Work Experience AugPresent Taipei

Salin But (卜哲林) Project & Product Manager | IT Expert A seasoned, creative, and multilingual Thinker & Doer who's passionate about automotive, sports, technology, and travel. Enthusiastic to relocate for the right opportunity, with a strong preference for key DACH markets Germany, Switzerland, and Austria. Including U.S. markets in Los Angeles, San Francisco, Seattle, New York City, and Boston. People (just a few to name) who inspire Salin: Mary Barra (General Motors) Léa Miggiano (Carvolution) Lia Wälti (Professional Footballer) Salin's Portfolio Book https://bit.ly/3uxY6f2 New Taipei City

delivery of high-quality, audience-focused campaigns. Work Experience Finance Analyst • New York Life Insurance Company OctoberPresent | Boston, MA , USA Conducted financial needs assessments to analyze client profiles and optimize marketing strategies. Automated reporting processes to streamline client data, enabling personalized financial recommendations. Utilized CRM tools, including Salesforce, to track customer interactions and improve sales processes. Content Creator • Freelancer JulyPresent | Taipei, Taiwan Manage social media accounts, marketing, and partnerships with local shops to large businesses. Create and curate content, including video and photo editing, and digital marketing strategies. Negotiate contracts and manage client relationships

Designed dynamic and browser compatible pages using HTML5, jQuery and JavaScript. ▪ Used CSS3 to develop Rich UI Components such as Accordions and Modal Windows using pure HTML 5 and CSS3. Experience using advanced SQL and Excel skills. ▪ Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce. ▪ Implemented various rules, workflows, triggers, controller as per the business requirement. ▪ Participated in day-to-day meeting, status meeting, strong reporting and effective communication with project manager and developers Frontend Web Developer • Accenture

李宛儒 Joss Lee Business Development Associate at Lalamove Taipei, Taiwan｜｜[email protected] 4年 業務拓展經驗、1年客服經驗 電商、遊戲相關產業（Lalamove、Alibaba、UberEats、Gamania） 專長：B2B/B2C 業務推廣、客戶營運 工作經歷 Lalamove, Business Development Associate, Dec 2023 ~ Now 市場開發：開發B2B台灣企業，提供物流常態/季節性運輸規劃、解決方案 客戶營運

過20+份 Reports or dashboard。 - 首建 auto pacing tracking sheet via google app script。 運用GA4、CDP、BigQuery等資料庫，進行受眾分析，提供客戶與planner分眾依據。 。 產品教育訓練。 - GA4 introduction - Salesforce marketing cloud / Salesforce Datorama dashboard - CDP系統 服務客戶涵蓋：汽車產業、電腦設備周邊產業、FMCG、酒類，etc. Apr 2020 ~ May 2022 數位行銷/客戶數據分析 台灣

Indonesia & GoPay Indonesia, Jakarta Selatan (November 2019 - Mei 2024 ) ●Memantau media sosial @ gojekindonesia dan @ gopayindonesia seperti Facebook,Twitter, Instagram, dan melalui Social Studio. ● Memberikan tanggapan cepat dan informatif terhadap pertanyaan pelanggan tentang produk, layanan, atau masalah yang mungkin mereka hadapi tentang Gojek dan GoPay melalui platform SalesForce. ● Mengelola keluhan pelanggan dengan kepekaan dan empati, mencari solusi yang memuaskan, dan menyelesaikan masalah secara efisien. ● Mengarahkan permintaan dukungan atau masalah kompleks ke departemen atau tim yang sesuai, seperti layanan pelanggan atau dukungan teknis. ● Melacak metrik kinerja seperti waktu respons, kepuasan pelanggan, dan