Shon Varghese
Experienced finance professional with over 5 years in the IT & Finance services domain. Strong understanding of project execution. Skilled in Application Support, Finance, and Operations. Seeking a responsible and challenging position to utilize my educational background, analytical skills, and interpersonal abilities to provide optimal solutions. Committed to contributing to organizational success and differentiation from the competition.
Work Experience
Associate Consultant • ORACLE FINANCIAL SERVICES SOFTWARE LIMITED
January 2022 - 07/2024
Tasks & Responsibilities:
• Conduct in-depth analysis and categorization of application enhancement requests, providing valuable insights and recommendations for development and improvement.
• Act as a key point of contact for critical production issues, effectively managing the War Room bridge by coordinating and engaging with multiple teams to ensure swift resolution.
• Adhere to standard escalation procedures for critical issues, promptly escalating and facilitating resolution to minimize downtime and maintain client satisfaction.
• Take charge of internal and external communication, fostering positive and collaborative relationships with customers, stakeholders, and team members.
• Analyze and identify issues in production environments, utilizing problem-solving skills to prioritize and assist in their resolution, ensuring smooth operations and customer satisfaction.
• Collaborate with cross-functional teams to define and implement best practices, contributing to continuous improvement initiatives and optimizing overall service delivery.
• Provide timely and accurate updates on issue status and progress to stakeholders, ensuring transparency and effective communication.
• Actively contribute to knowledge sharing and documentation efforts, enhancing the collective expertise and promoting a culture of continuous learning.
• Support and participate in system testing, validation, and quality assurance activities to ensure the reliability and functionality of financial services applications.
• Continuously monitor industry trends and emerging technologies, proactively identifying opportunities for innovation and making recommendations for process improvements.
Business Manager - Housing Finance [Business Development for Home Loan & Loan Against Property] • L&T Finance
September 2018 - December 2021
Tasks & Responsibilities:
• Drive business development initiatives for Home Loans and Loan Against Property, focusing on expanding the customer base and market presence.
• Proactively acquire salaried and non-salaried (self-employed) customers, leveraging expertise in identifying potential clients and building strong relationships.
• Possess the authority to sanction loan amounts up to 1 crore, ensuring efficient decision-making and timely approvals.
• Oversee the entire loan disbursement process, managing it end to end while ensuring adherence to policies and guidelines.
• Effectively manage the DSA (Direct Selling Agent) channel, fostering productive relationships and optimizing performance.
• Continuously analyze market trends and competitor activities, implementing strategic measures to enhance business growth and achieve targets.
• Collaborate with cross-functional teams to streamline processes, improve customer experience, and maximize operational efficiency.
• Provide guidance and mentorship to the sales team, enabling them to achieve their targets and deliver exceptional customer service.
• Stay updated with regulatory changes and industry developments related to housing finance, ensuring compliance and mitigating risks.
• Prepare and present reports to senior management, highlighting key performance indicators, achievements, and areas for improvement.
Finance Trainee • NAVICOM TECHNOLOGY INTERNATIONAL PRIVATE LIMITED
March 2018 - August 2018
Tasks & Responsibilities:
* Create and maintain accurate expense sheets, ensuring all financial transactions are properly recorded and categorized.
* Conduct regular reconciliation activities to verify and reconcile the company's accounts with the bank account, ensuring accuracy and identifying any discrepancies.
* Perform thorough verification and analysis of balance sheets, ensuring compliance with accounting principles and identifying any errors or irregularities.
* Responsible for preparing and managing bank guarantees, including the accurate completion of necessary documentation and timely submission to financial institutions.
Education
2016 - 2018
Dr. D. Y. Patil Vidyapeeth
Finance, General
2012 - 2015
University of Mumbai
Accounting and Finance
2010 - 2012
St. George Public School - India
Business/Commerce, General
Skills
- Word
- Microsoft Office
- word
- Support Engineers
- Application Support
Languages
- English — Fluent
- Hindi — Fluent
- Malayalam — Fluent
