Manage and organize information with statistical software; conduct qualitative and quantitative research. Formulate a marketing plan by conducting marketing research and analyzing data, including surveys and transcripts from interviews of the focus group. Help promote products through KOL, word-of-mouth, and social media marketing for clients.

Understood the needs of customers; handled issues that customers are facing and helped solve the problems Helped the team to reach No.1 in TaskUs Taiwan as most tickets were handled with the highest accuracy.

Generated consumer insights to help clients find the best marketing strategy; consulted clients on how to attract consumers. Collected market intelligence with different methodologies, including focus groups, online communities, and ethnography. Collected and debugged survey data; analyzed survey data; produced statistical charts; composed analysis recommendation reports