Avatar of Dimas Susanto.

Dimas Susanto

Site Supervisor and Relationship @ PT. Dayamitra Telekomunikasi (Mitratel)
A graduate of Agribusiness in the Department of Agriculture, University of Jenderal Soedirman. I have experience at PT. Satria Antaran Prima Tbk as MT - NOS (Network Operation Support) (Maret 2018 - Maret 2020) and at PT. Dayamitra Telekomunikasi Tbk. (Telkom Group) (September 2020 - present) as Relation Officer. My thesis is about: The Study of Satisfaction and Loyalty of Consumers Shop Owned by PT. Trubus Mitra Swadaya (Cases in Gunung Sahari Branch and Cimanggis Branch). I am a hard worker, who is adaptable, target-oriented, self-motivated, communicative, honest and loyal. I have the ability to lead and work well in a team or individually. I am a person who is always curious about something interesting and always wants to add experience and knowledge by continuing to learn.
Logo of PT. Dayamitra Telekomunikasi (Mitratel).
PT. Dayamitra Telekomunikasi (Mitratel)
Logo of Jenderal Soedirman University.
Jenderal Soedirman University
Kota Administrasi Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Indonesia

Featured Resume

Uploaded on Jul 18th 2025

Skills

Site Inspection
Organizational Skills
Operations Management
Strategy Planning
Teamwork & Collaboration
Negotiation skills
Communication
Microsoft Office

Languages

Indonesian
Native or Bilingual
English
Intermediate

Work experiences

Logo of PT. Dayamitra Telekomunikasi (Mitratel).

Site Supervisor and Relationship

PT. Dayamitra Telekomunikasi (Mitratel)
Contract

Sep 2020 ~ Present
Kota Administrasi Jakarta Pusat, Jakarta Special Capital Region, Republic of Indonesia
1. Maintain the company's asset lines in the Central Jakarta area so that they are not affected by activities or work from third parties. 2. Coordinate with third parties related to work or activities that are on the company's asset line 3. Assist with permitting in other divisions if needed
Logo of PT Satria Antaran Prima Tbk. ("SAP Express"​).

Management Trainee - Network Operation Support (MT-NOS)

PT Satria Antaran Prima Tbk. ("SAP Express"​)
Full-time

Mar 2018 ~ Mar 2020
2 yrs 1 mo
Kota Administrasi Jakarta Timur, Jakarta, Indonesia
1. Responsible for improvement and achievement of indicators in provinces, regions, and branches 2. Analyze global performance monitoring and compare actual with targets, evaluate and analyze daily progress in depth to ensure KPI network operations meet appropriate targets. 3. Manage to support the branch in gaining the best performance for applying standard operating procedures for delivery and service level agreement commitments that have been 4. Successfully identify, and find the root of the problem, monitoring progress and analyzing those assigned to improvement projects, and providing tracking reporting documentation to become a standardization process 5. Presented outstanding data and made daily reports related to the progress of operational processes in the branch. 6. Succeeded in improving the operational performance of the branch with an average successful delivery of above 85% for the last six months. 7. Develop communication and cooperation in order to control and monitor every line activity to achieve targets and project progress in the relationships between Operations, Commercial, Customer service, and Networks or Branches

Educations

Logo of Jenderal Soedirman University.

Jenderal Soedirman University

Bachelor’s Degree
Agribusiness

2011 - 2018
2.7/4 GPA
Activities and societies
Member of UOR 2011-2012, Member of HIMASAE 2011-2016, Member of GAMAIS 2011-2012, Participants of PKM (Program Kreativitas Mahasiswa) 2013