Created engaging content for Pinterest, Facebook and Instagram. Designed and presented social media campaign ideas. Responded to email and social media messages according to prescribed policies. Wrote interesting copy with eye for current trends and viral potential. Worked with Analytics to create information uniformity. Tracked and analyzed web analytics to recommend proactive adjustments to strategies.

Overall Warehouse management Maintaining order processing TAT (Order release to dispatch) Inwarding the return goods from vendors (RTV) Maintaining a track record of order processing inward to credit note processing. Coordinating with the transporters from pickup to delivery Daily shift reports & analysis to seniors End to End performance Enhancement.

Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines. Went on to the field and met people in person for fund raising Developed knowledge of company products and services to make suggestions according to customer needs. Promoted as a Trainer for new Business Associates for helping them with Client communication and product knowledge Evaluated staff performance and provided coaching to address inefficiencies. Worked as a Representative of NGO called CRY - Child Rights and You.

Visiting the branches and collecting leads from the branch officials. Establishing a good relationship with the bank officials. Connecting the customers via phone and explaining about the product. Talking to the walk-in customers and clearing the queries. Persuading the customers in opening a demat account.

Winning major client accounts. Intuitive Customer Relationship Management. Coming up with a bespoke solution to meet the needs of customers. Identifying tender opportunities. Arranging online demonstrations. Managing sales pipeline and closing business. Making a high number of outbound calls to prospective new clients and existing clients. Reviewing customer feedback and then suggesting ways to improve processes and service levels. Identifying strategic partnership and gathering market information to gain competitive advantage. Identifying issues with existing marketing material to drive process improvements.