Avatar of Louise Lou.

Louise Lou

Travel Consultant
Hi I'm Louise 善溝通及團隊合作,簡化複雜概念、擁有清晰的邏輯思考具換位思考能力、樂於接受挑戰及壓力。
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American Express
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國立宜蘭大學National Ilan University
台北市, 台灣

Featured Resume

Uploaded on Sep 19th 2024

Skills

Problem-Solving Abilities
Event Planning & Management
Customer relationships building
Customer service
Budget control
Planning & Organizing Skills
Python
MySQL
Communication
Microsoft Office
PowerPoint
Excel
Word

Languages

English
Fluent
Chinese
Native or Bilingual

Work experiences

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Travel Consultant

American Express
Full-time

Feb 2020 ~ Present
Taipei City, Taiwan
Plan domestic and international business travel itineraries, ensuring customer satisfaction Control budget according to each travel policy, maintaining cost efficiency Analyze fare and routing alternatives to provide the best options based on customer requirements Maintain strong relationships with customers and cooperative units through effective communication Handle and resolve customer complaints promptly to ensure a positive customer experience
Logo of 雄獅旅行社股份有限公司.

線控

雄獅旅行社股份有限公司
Full-time

Jan 2017 ~ Jun 2019
2 yrs 6 mos
Taipei City, Taiwan
Plan and quote travel itineraries for Southeast Asia Control budget Track and manage travel projects Compile monthly reports Contact local agencies Handle customer complaints

Educations

Logo of 國立宜蘭大學National Ilan University.

國立宜蘭大學National Ilan University

Bachelor’s Degree
Leisure Industry Management

2012 - 2016