Avatar of LUNA LIN.

LUNA LIN

Operation Manager of AppWorks School
Logo of Aiworks.
Aiworks
National Formosa University
台北市, 台灣

Featured Resume

Uploaded on Jul 1st 2024
Uploaded on Jul 1st 2024

Skills

Excel
Word
PowerPoint
Microsoft Office
Google Drive
Communication
python
Scrum
Git
Sheets & Slides

Languages

Chinese
Native or Bilingual

Work experiences

Logo of Aiworks.

Operations Manager

Aiworks
Full-time

Aug 2023 ~ Present
Taipei City, Taiwan
Course Management Students Enrollment: Reviewed applications and interviewed over 200 applicants per semester, totaling more than 400 applicants annually. Scheduling: Coordinated with technical instructors to plan course schedules and allocate activity venues based on different class configurations. Communication and Coordination: Clarified the needs of different departments, including technical instructors, students, and administrative staff. Developed and communicated solutions to address these needs. Presentation Skills: Proactively volunteered to lead presentation workshops for 40 participants, achieving a satisfaction rate of 94.63%. Process Automation: Utilized AI tools to automate repetitive administrative processes, improving work efficiency by 75%. Standard Operating Procedures (SOPs): Standard Operating Procedures (SOPs): Documented administrative tasks, establishing SOPs to reduce onboarding time for new team members. Continuously adjusted and optimized SOPs based on evolving situations to ensure efficiency and relevance. Google Sheets Proficiency: Skilled in advanced operations and formulas for data analysis, project management, and efficiency improvements, including developing tools with Google Sheets and Apps Script to enhance efficiency by 75%. 專案管理: 專案時程管理:參與學員完成個人網站專案或軟體的過程,利用 Trello 追蹤進度,並根據學員能力及使用者流程調整優先順序。 利害關係人溝通:釐清企業及專案經理需求,與技術導師溝通課程內容及時程,並以文件形式清楚交付內容。 線上共編軟體: 熟悉 Google Drive, Google Sheet, Trello 和 Canva 等線上共編軟體。進行課程講義製作、滿意度分析、學員名單管理以及任務時程追蹤。 自動化報名流程: 自學 Apps Script 結合 ChatGPT 基於現有資源將報名流程自動化,節省約 75% 的作業時間。 流程標準化: 梳理工作流程,將瑣碎的行政作業流程標準化,並不斷優化與更新,提升新進員工入職訓練體驗。 簡報技巧: 擔任簡報工作坊講者,引導學員掌握簡報受眾體驗設計內容及如何排版。總計超過 100 位參與者,工作坊內容滿意度達 94.63%。
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Operations Specialist

Aiworks

Feb 2023 ~ Jul 2023
6 mos
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Operations Assistant

Aiworks

Jul 2022 ~ Feb 2023
8 mos
Logo of Storius Limited 道來有限公司.

Business Development Intern

Storius Limited 道來有限公司
Internship

Jan 2022 ~ Jun 2022
6 mos
Taipei City, Taiwan
Partner Communication & Coordination: Initiated contact with partners in Taiwan, addressed pain points, and coordinated agreements. Win-Win Cooperation: Achieved mutually beneficial cooperation by understanding partner needs and negotiating effectively. Operational Efficiency Improvement: Established a streamlined partner negotiation process to improve efficiency. 潛在合作夥伴開發與洽談:針對發展主題尋找合適的合作夥伴,並進行前期開發。針對合作夥伴痛點制定相應合作方案與溝通,於三個月內成功與 7 家企業或個人完成簽約。 效率提升:制定制式合約並簡化潛在名單搜集流程以提高效率。

Educations

National Formosa University

Bachelor of Business Administration (BBA)
企業管理

2018 - 2022
Activities and societies
R.school Program - Innovation and Entrepreneurship Course, Mar 2020 - June 2022

Licenses & Certifications

Logo of 大人學 識博管理顧問有限公司.

Fundamental Project Managerment

大人學 識博管理顧問有限公司

Issued Aug 2024
No expiration

Certificate of Introduction to Python Workshop

Python Ladies

Issued Mar 2024
No expiration