Avatar of Stanley Ajadi.

Stanley Ajadi

Dedicated Customer Service Representative/Administrative Assistant with Strong Multitasking Abilities
I am Stanley Ajadi, a dedicated Customer Service Representative with a proven track record at Affordable Rent to Own, where I specialize in guiding potential homebuyers through the rent-to-own process using Convoso CRM. By exceeding lead signup targets and driving a 4% sales increase, I have demonstrated my ability to deliver exceptional results. Additionally, as an Administrative Assistant/IT Support at Vivid Computer Academy in collaboration with Obafemi Awolowo University, I increased document retrieval efficiency by 30% through an electronic filing system and saved 15% in operational costs annually by optimizing vendor relations and resource management. My expertise spans customer service, administration, and IT.
Affordable Rent to Own
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ALX Academy
Abuja, Municipal Area Council, FCT, Nigeria

Skills

Microsoft Office
Word
Excel
PowerPoint
Outlook
CorelDRAW
Canva
Google Workspace
General Internet
Office Management
Calendar Management and Scheduling
Document Management and Filing Systems
Vendor Management and Negotiation
Travel Arrangements and Expense Reporting
Customer Service and Support
Embedded Systems Development
Hardware Testing and Troubleshooting
Component Selection and Integration
Enhancing System Security
Compliance Standards and Regulations
Large Language Models (LLM)
LLMs A.I.
LLMs prompting

Languages

English
Fluent
Yoruba
Native or Bilingual

Work experiences

Customer Service Representative

Affordable Rent to Own
Contract

Jun 2024 ~ Sep 2024
4 mos
Wyoming, United States
As a Customer Service Representative with Affordable Rent to Own, an international company based in Wyoming, USA, I specialize in guiding potential homebuyers through the rent-to-own process. Using the CRM tool Convoso, I efficiently manage outbound calls, verify client information, and assist individuals in accessing and understanding rent-to-own listings. My role involves delivering a positive and informative experience by answering questions, explaining membership terms, and navigating clients through enrollment and verification steps. In addition to providing personalized guidance on understanding financial profiles and offering tips for maximizing listing searches, I consistently met and often exceeded the average monthly lead signup target. This achievement directly contributed to a 4% increase in the organization’s overall sales, reflecting my dedication to client satisfaction and seamless service delivery. My efforts have been instrumental in facilitating smooth transitions toward homeownership, ensuring a high standard of support and results.
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National Youth Service Corps Member

National Youth Service Corps (NYSC), Nigeria
Temporary

Mar 2023 ~ Feb 2024
1 yr 0 mos
Suleja, Niger State, Nigeria

Administrative Assistant / IT Support

Vivid Computer Academy in Collaboration with Obafemi Awolowo University
Full-time

Jan 2019 ~ Jan 2024
5 yrs 1 mo
Suleja, Niger State, Nigeria
As an Administrative Assistant / IT Support, I efficiently managed executive schedules, coordinated high-profile meetings, and handled all correspondence, ensuring timely responses. I streamlined office operations by implementing an electronic filing system, reducing paperwork by 30%. Additionally, I organized company events and facilitated communication between departments, enhancing overall workflow. My proactive approach in maintaining office supplies and managing vendor relations saved the company 15% in operational costs annually. By delivering comprehensive administrative support, I enhanced workplace organization and productivity, earning recognition for exceptional multitasking and problem-solving abilities, including troubleshooting computer hardware and IT software issues.

Computer Engineer & Computer Tutor

Vivid Computer Academy in Collaboration with Obafemi Awolowo University
Full-time

Jan 2017 ~ Dec 2018
2 yrs 0 mos
Suleja, Niger State, Nigeria
As a Computer Engineer and Tutor, I designed and tested hardware components, ensuring optimal performance, reliability and security. I improved system efficiency and security by 25% through innovative design and troubleshooting. In my tutoring role, I developed comprehensive curricula and provided hands-on training in hardware and software engineering principles, resulting in a 95% student certification pass rate. My dual expertise in engineering (both hardware & software) and education enabled me to drive technological innovation and mentor the next generation of hardware professionals effectively.

Administrative Assistant

Unicoda Computer World
Full-time

Jan 2015 ~ Dec 2016
2 yrs 0 mos
Suleja, Niger State, Nigeria
As an Administrative Assistant, I managed schedules, coordinated meetings, handled correspondence, maintained office supplies, and supported staff with administrative tasks. I ensured efficient office operations through diligent organization, communication, and multitasking, contributing to a productive and professional work environment.

Educations

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ALX Academy

Non-Degree Program (e.g. Coursera certificate)
Administrative Virtual Assistant

2024 - 2024
Description
This program provided a strong foundation in virtual assistance by focusing on essential skills like time management, communication, and professional organization. I gained hands-on experience with key tools, including Google Workspace and Asana, to manage tasks like email, scheduling, presentations, and data entry. Through learning to network, set rates, and build client relationships, I developed strategies for finding job opportunities. A practical phase allowed me to apply these skills in real-world scenarios, receiving feedback and preparing for future work. This training equipped me with the confidence and tools to succeed as a virtual assistant.
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alx_africa

Non-Degree Program (e.g. Coursera certificate)
Large Language Model (LLMs A.I)

2024 - 2024
Description
This program provided a comprehensive introduction to AI, guiding me from foundational concepts to practical applications. I learned how AI tools like ChatGPT and Gemini function, explored how to enhance my digital persona, and used AI to boost creativity in storytelling and presentations. I also integrated AI into my workflow to improve productivity and decision-making, gaining insights on how it can support professional growth. Toward the end, I applied AI in entrepreneurship, using it to brainstorm business ideas and create a portfolio website. This journey equipped me with essential AI skills, setting a strong foundation for my further growth.
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AltSchool Africa

Non-Degree Program (e.g. Coursera certificate)
Product Design

2024 - 2024
Description
I completed the Product Design program, gaining a solid foundation in human-centered design principles, user research, and visual design skills. Through interactive lessons, projects, and peer feedback, I learned to design intuitive products, from user flows to high-fidelity prototypes. I developed proficiency in design tools like Canva & CorelDraw and honed my problem-solving skills. The program was engaging, challenging, and flexible, allowing me to learn at my own pace. I'm now equipped to approach design challenges with a user-centered mindset and a passion for creating innovative solutions.
Logo of National Open University of Nigeria (NOUN).

National Open University of Nigeria (NOUN)

Bachelor of Science (BS)
B.Sc Economics

2017 - 2023
Activities and societies
Alumni Reunions, Cultural and Social Events, Research Symposiums, Faculty Meetings, Workshops and Training Sessions
Description
Studying economics in university provided a deep understanding of economic theories, policies, and their real-world applications. Courses ranged from microeconomics, macroeconomics, to econometrics, where I learned to analyze economic data and models. Engaging in case studies and research projects enhanced critical thinking and problem-solving skills, while discussions on global economic issues broadened perspectives. Interactions with professors and peers enriched my learning through diverse viewpoints and debates. Overall, studying economics equipped me with analytical tools and knowledge applicable to various sectors, preparing me for a dynamic career in economics, finance, or policy analysis.
Logo of Bishop James Yisa Memorial School.

Bishop James Yisa Memorial School

Other
West African Examinations Council

2007 - 2013

Vital Foundation Nur. & Primary School

Other
First School Leaving Certificate (FSLC)

2002 - 2006