Ken

YU WEI CHENG

📞0966-033423

Hi there,
My name is Ken, and I am a 38-year-old IT professional with experience in data center maintenance and server repair. I also have a strong foundation in networking and operating systems.

In addition to my IT experience, I have several years of experience working in the public sector. This has given me a strong understanding of government regulations and data management.

I am a hard worker who is always willing to go the extra mile. I am also a quick learner and I am always eager to take on new challenges.

I am confident that I have the skills and experience to be a valuable asset to your team.

Thank you for your time and consideration.

Work Experience

Data Center Technician • GXO Logistics, Inc.

January 2022 - November 2023 | Taipei, Taiwan

Data Center Technician (On-Site at GOOGLE)
1. Conducted maintenance tasks on data center infrastructure equipment, including but not limited to server infrastructure, network infrastructure, or other equipment.
2. Installed, troubleshoot, and maintained servers, network devices, and cabling.
3. Repaired damaged servers by replacing components such as hard drives and faulty RAM.
4. Learned and applied diagnostic methods to troubleshoot data center equipment.
5. Maintained inventory supply of spare parts, ensuring equipment is properly functioning at the start of shifts.
6. Identified the root cause of issues by observing and listening to running mechanical equipment.
7. Ensured a safe working environment and performed maintenance securely.

Management Information Syste • Celeraise

July 2019 - August 2021 | Taipei, Taiwan

Management Information System (On-Site at CHEPB)
1. Maintained project execution/progress reports.
2. Implemented/executed ISMS (Information Security Management System).
3. Conducted troubleshooting for user computer maintenance.
4. Managed servers (installation, maintenance, configuration, authorization).
5. Performed system vulnerability scans (including remediation and retesting).
6. Conducted social engineering attack simulations.
7. Conducted BCP(Business Continuity Planning)attack simulations.

Education

Far East University / Bachelor of Business Administration-B.B.A.

Department of Information Management • 2007 - 2011

Projects

Data Center Server

Maintenance Project

2022/1~2023/10

Served as a Repair Team DT during this period, responsible for replacing server parts in the data center and ensuring that SLA service standards are met.
Ranked third in terms of the number of completed repair cases in the Repair Team in 2022.

Changhua On-site IT

Maintenance Project

2019/6~2021/2

Served as a first-line engineer, primarily responsible for IT maintenance 
the on-site engineer for the client, I was responsible for troubleshooting data center equipment and user-end computer failures.
tenure, I achieved a 90% satisfaction rate in satisfaction surveys.
assisted the company in closing a hardware procurement project worth NT$2 ,000,000 with the client.

Skills

experience in server
- Troubleshoot server hardware components
- Microsoft Server
  - Cluster
  - AD、DHCP、IIS、WSUS、
  - DE-DUPLICATION、NIC TEAMING (LACP)
- VMWare
  - ESXI
  - vSphere
Basic knowledge of network cabling (fiber optic)
- OTDR
- Fiber Splice
Network hardware and operation systems maintenance
- Cisco
- Fortinet
- Palo Alto Networks
- Linux