OPEN ACCESSBPO 一路通有限公司

Open Access BPO is an American outsourcing firm that operates in the world’s most preferred source of outsourced voice services, the Philippines. The firm tags itself as an all-around outsourcing services provider for offering a wide range of business process solutions, including inbound customer service, outbound sales, non-voice technical support, multilingual call center, and a long list of back office services. Incepted in 2006 by its founder, Open Access BPO transferred operations to its current facilities in Makati City a year after it was established in San Carlos, California. The move paved way for expansions, as the then telemarketing startup eventually grew into the all-encompassing firm that it is today. From only one financial services account, the company now employs over 1,000 employees handling various accounts from businesses of all sizes and industries, including those that made it to the prestigious Fortune 500 list.

國際電話秘書及客服中心服務

For a dynamic market, we offer multichannel solutions available in 30+ languages,

capturing customers’ unique needs.

總公司設立登記在美國，但目前最大的營運中心在菲律賓Makati，主要服務對象是歐美語系；本公司設立在台灣是希望能將台灣發展為亞洲語系的主要營運中心，如此一來與亞洲語系國家的時差問題影響較小。目前涵蓋語言為國語、日語、韓語等，未來因應亞洲語系種類會大量增加不同語系客戶服務專員，今年短期目標是客戶服務專員人數能以倍數方式增加。

◆ 獎金/禮品類

1.年終獎金

2.三節獎金/禮品

◆ 保險類

1.意外險

2.職災保險

◆ 休閒類

1.部門聚餐

◆ 制度類

1.完整的教育訓練

2.順暢的升遷管道

◆ 請/休假制度

1.週休二日

2.特休/年假

3.陪產假

4.不扣薪病假

5.家庭照顧假

6.生理假

7.育嬰假

◆ 補助類

1.結婚禮品